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Position Summary We are seeking a highly skilled Assistant Controller with strong hotel accounting experience, ideally within a Marriott-managed or Marriott-branded property. This role is a hands-on position that fully supports the Property Controller and plays a critical role in ensuring the accuracy, integrity, and timeliness of the property’s financial records. The ideal candidate is technically strong, detail-oriented, and comfortable working in a fast-paced hotel environment with multiple outlets, complex reconciliations, and daily revenue balancing. Key Responsibilities Financial Operations & Close Support Fully assist the Property Controller in all aspects of hotel accounting and financial operations Support month-end and year-end close processes, ensuring timely and accurate reporting Prepare and post journal entries with a strong understanding of debits and credits Cash, Revenue & Reconciliations Perform complex bank reconciliations, including multiple accounts and clearing items Balance daily revenue and cash postings for a hotel with multiple outlets (rooms, F&B, retail, etc.) Investigate and resolve discrepancies related to cash, credit cards, and daily revenue activity General Ledger & Balance Sheet Reconcile and balance general ledger accounts on the balance sheet to supporting subsidiary ledgers Maintain detailed schedules for balance sheet accounts and ensure ongoing accuracy Identify, research, and resolve reconciling items in a timely manner Systems, Controls & Reporting Ensure adherence to internal controls, brand standards, and company accounting policies Assist with audits, requests from ownership, and brand or management company reporting Utilize Excel extensively for reconciliations, schedules, analysis, and reporting Required Qualifications Hotel accounting experience required; Marriott experience strongly preferred Strong working knowledge of hotel accounting fundamentals and daily revenue processes Demonstrated ability to independently perform: Debit and credit journal entries Complicated bank reconciliations Daily revenue and cash balancing for multi-outlet properties Balance sheet reconciliations to subsidiary ledgers Advanced proficiency in Excel (pivot tables, lookups, formulas, reconciliations) High attention to detail with strong analytical and problem-solving skills Preferred Qualifications Experience supporting a Property Controller or serving as a senior hotel accountant Familiarity with hotel PMS, POS, and accounting systems commonly used in branded hotels Ability to thrive in a deadline-driven environment with minimal supervision What We Offer Competitive salary range, based on experience Opportunity to work closely with property leadership and ownership Stable role with growth potential within hotel finance and accounting
Job Description Aramark is currently seeking a Hotel Sous Chef to support Legoland California! The Hotel Sous Chef is the lead culinary person responsible for supervising hotel culinary operations. COMPENSATION: The salary range for this position is $70,304.00 to $73,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities ? Works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. ? Train and manage kitchen personnel and supervise/coordinate all related culinary activities. ? Select and develop recipes as well as standardized production recipes to ensure consistent quality. ? Assist in identifying training needs and assist in the execution of any appropriate training where necessary. Ensure written recipes, presentations and SOPs are carried out consistently and accurately. ? Manage ordering and inventory processes for assigned locations. ? Minimize food waste through effective management practices. ? Understand and monitor how forecast, labor, food cost and other expenses affect business and respond accordingly. ? Establish/follow presentation technique and quality standards, and plan and price menus. ? Ensure proper equipment operation/maintenance and ensure proper safety and sanitation in kitchen. ? Ensure equipment functions properly and shop areas meet safety and health standards to pass audits and have the ability to recognize and report safety hazards. ? Coordinate and assist in maintaining a clean and organized workstations and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces. ? Assist with catering and special events as needed. ? Adhere to the uniform policy. ? Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 2-3 years in a related position Requires at least 2-3 years of post-high school education, preferably a culinary degree. Requires advanced knowledge of the principles and practices within the food profession. Requires experiential knowledge of management of people and/or problems. Requires verbal, reading, and written communication skills. Required to work an event based schedule which will include evenings, weekends and holidays. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Position Summary/ Objective: Under the direction of the Housekeeping Supervisor and/or Manager, the House Attendant will be responsible for providing support to housekeeping associates and maintaining the public areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Provide Room Attendants with supplies necessary to perform their duties. Empty carts of soiled linen and trash. Clean and maintain the resort corridors, stairs, patio deck, garage, hot tub, sauna, and general public areas at the highest state of cleanliness. Assist with VIP room preparations, chemical clean carpet as needed with provided equipment, turn mattresses as scheduled by supervisors, wash walls, windows, and public areas, move furniture upon request, maintain supply and storage of linen, assist in the needs of owners and guests, and cross train in repairs and maintenance responsibilities. Work closely with front desk associates, run errands for the Housekeeper Supervisor and/or Manager, and dust and polish all wood and brass areas. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adhere to performance standards, company policies and procedures, as they relate to the department. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. 1+ years of related experience preferred. High school diploma or equivalent preferred. Ability to multitask effectively. Strong customer service skills. Excellent communication and organizational skills. Experience in the hospitality industry (time share preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available to work various shifts including weekends and holidays. Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. Fluency in English is preferred. Physical, Environmental & Other Requirements: Must be able to stand and/or walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch and crawl. Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.
Warehouse Associate-Seasonal Location (Country-State-City) US-CA-Carlsbad Job ID 2026-11729 Employment Type Part-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California Job Locations US-CA-Carlsbad What you'll bring to the team Receives, handles, stores, issues, and delivers merchandise for LEGOLAND California; May work at an off-site facility or at the Park location; Moves materials and merchandise to storage areas and bin locations utilizing scanners; Safely utilizes forklifts, pallet jacks, and/or other material moving equipment with a mentality of “Safety First”; Make timely deliveries utilizing different types of delivery vehicles to many on-site and off-site drop-off points: Ensures upkeep of working area; Follows all Standard operating Procedures with timeliness and accuracy; Must possess the ability to use a calculator or complete minor math calculations; Must have a clean driving record and the ability to work at height; Must possess good communication skills and works well with others; Assist in Profit Protection and provides excellent guest service to internal and external contacts Scope and Responsibilities: Pull product accurately utilizing a Pick list and able to logically locate items within a Warehouse with he ability to update accurately in the Inventory system; may utilize a scanner or paper form pick list. Loads and unloads vehicles, containers, trailers and vans. Moves materials or merchandise to storage areas and bin locations utilizing forklifts, pallet jacks, and or other material moving equipment. Deliveries product or orders to the Park Departments utilizing different vehicles to on and/or off-site drop-off points. Performs daily clean-up activities. Performs daily cycle-counts, inventory control, and maintains inventory within bin location. Locates, assembles and prepares items for shipment or distribution. May create tags and tags merchandise; may assemble bundles for sale. Accurately Receives and verifies items against Vendor receiving documents utilizing different receiving systems Ensures warehouse maintenance, safety and security at all times. Ensure “SAFETY FIRST”! This role is seasonal, and will sunset on Aug. 18th, 2026. Qualifications & Experience Background and Experience: Six months of general warehouse experience required. Experience in a large Pick and Pack Warehouse environment helpful. Education: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination is required. Some college course work is preferred. Other Requirements: Capable of being certified to operate a forklift (Stand-up reach truck) and order pickers from the ground level to a maximum height of 30 feet above ground. Must be willing to work flexible hours, including evenings and weekends to support park operations. Must have valid driver’s license, safe driving record, and have valid vehicle insurance. Language Skills: The employee must be able to speak, read, and write the English language. Ability to effectively communicate and present information in one-on-one settings and small group situations to customers, clients, and other employees. Mathematical Skills: The employee must possess and be able to perform basis math and counting skills. Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations. Physical Requirements A. Sitting: 1. None (0%) 2. Occasionally (1-33%) x 3. Frequently (34-66%) 4. Constantly (67-100%) J. Wrist Deviation (Side to Side): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) x B. Standing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) x K. Hand/Wrist Repetitions (Up and Down): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) x C. Walking 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) x L. Reaching: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) x D. Lifts and Carries: Frequency: 1. Up to 10 pounds x None Occasionally Frequently Constant x 2. 11 to 24 pounds x None Occasionally Frequently Constant x 3. 25 to 34 pounds x None Occasionally Frequently Constant x 4. 35 to 50 pounds x None Occasionally Frequently x Constant 5. 51 to 74 pounds x None Occasionally x Frequently Constant 6. 75 to 100 pounds x None Occasionally x Frequently Constant 7. Over 100 pounds x None x Occasionally Frequently Constant E. Lifts Overhead: Frequency: 1. Up to 10 pounds x None Occasionally Frequently x Constant 2. 11 to 24 pounds x None Occasionally Frequently x Constant 3. 25 to 34 pounds x None x Occasionally Frequently Constant 4. 35 to 50 pounds x None x Occasionally Frequently Constant 5. 51 to 74 pounds x None x Occasionally Frequently Constant 6. 75 to 100 pounds x None x Occasionally Frequently Constant 7. Over 100 pounds x None x Occasionally Frequently Constant F. Twisting: 1. None (0%) 2. Occasionally (1-33%) x 3. Frequently (34-66%) 4. Constantly (67-100%) M. Grasping: 1. Simple: < 50 pounds z 2. Firm: > 50 pounds G. Bending: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) x N. Manual Dexterity/Strength: 1. Gross motor, light-moderate strength 2. Gross motor, moderate - heavy strength 3. Fine motor, light-moderate strength x 4. Fine motor, moderate - heavy strength H. Squatting/Kneeling/Crawling/ Climbing: 1. None (0%) x 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) O. Pushing: 1. None (0%) 2. Occasionally (1-33%) ___ lbs x 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs I. Pulling: 1. None (0%) 2. Occasionally (1-33%) ______ lbs x 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs Visual Requirements Hearing P. Visual Requirements: 1. Close eye work (small figures) 2. Color discrimination - Minimal color discrimination - Normal color discrimination 3. Other: Depth perception, distance x vision, ability to focus. Q. Hearing Requirements: 1. Special requirements x Able to consistently fulfill communication needs. (alarms, phone ringing, conversation, clear acuity within 100 feet) Working Conditions R. Temperature: 1. < 15 degrees Fahrenheit 2. Between 16 and 95 degrees 3. > 95 degrees x U. Driving: 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) x S. Crawl Space/Cramped Position: 1. Exposed < 1 hour per day x 2. Exposed 1-3 hours per day 3. Exposed 3-7 hours per day 4. Exposed > 7 hours per day V. Noise (loud/repetitive, < 85 decibels per OSHA Standard): 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) x 4. Constant (67-100%) T. Personal Protective Equipment (e.g. respiratory mask, etc.) 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) x 4. Constant (67-100%) Other W. Specify any other requirements or restrictions that should be considered . Benefits · Excellent health care options (medical, dental, and vision that encourage preventative care). · Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation. · Merlin Magic Pass for friends and family to enjoy the parks & attractions · Recognition Programs and Rewards · 401(k) program with company match · Tuition reimbursement programs · Numerous learning and advancement opportunities Pay Range Compensation between USD $19.50/Hr.-USD $19.50/Hr.
VIP Experiences Builder - Seasonal Location (Country-State-City) US-CA-Carlsbad Job ID 2026-11629 Employment Type Part-Time Offer/Contract Type Fixed End Date/Seasonal Location Name LEGOLAND California Job Locations US-CA-Carlsbad What you'll bring to the team The VIP Builder will utilize their LEGO Knowledge and creativity to craft fun and personalized experiences for our VIPs. They will facilitate Ultimate + experiences, host tours, and provide administrative support as needed Main Responsibilities: Facilitate VIP Ultimate + events, including but not limited to; Model Building, Factory Tours, Wake Up the Fish, and Reptile Encounters. Lead special Behind the Scenes experiences for Make-A-Wish and other charity events. Keeps inventory of LEGO product needed for experiences and orders replacements in a timely manner. Collaborate with the Guest Excellence team to create Memorable Experiences in line with our Guest Obsession strategy. Leads by example to ensure VIP MCs meet or exceed our Guest Service expectations as outlined in our Guest Obsessed program. Assist in the creation and execution of new VIP experiences Guide VIP Families during exclusive and unique build sessions. Keep up to date on the latest LEGO Models, Attractions, and Resort Experiences to incorporate in VIP Tours and communicate to Hosts. Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and using this to create memorable experiences May be asked to act as a sales agent for the VIP Experience and VIP Host when needed Support the Senior MC with office tasks including but not limited to; inventory, shopping, reconciliation This role is Seasonal, and will sunset on Sunday, October 4th 2026. Qualifications & Experience Required: Minimum 1 year Previous VIP Host and Build experience required (equivalent experience will be considered). Enjoys working directly with Guests and have experience in a guest focused role Possess the ability to execute tasks in an orderly and timely manner, set goals for work load, work well independently, and be self-motivated. Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information. Must be able to deliver information and interact with guests in a conversational manner. Strong organizational, memorization and planning skills are required. Possess a professional demeanor and able to work under pressure. Be a strong problem-solver, quick thinker, and provide outstanding service to the Management team, VIP Team, and our Guests. Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues. Conducts high level of professionalism and confidentiality Physical Demands: May be required to stand/walk for over 12 hours in a single day Ability to ride every ride/attraction at the Resort. Preferred: 2 years or more with LEGOLAND California. Fluent in any language in addition to English (preferably Spanish or Mandarin, but any additional languages are a plus) Proficient knowledge and skill of Microsoft Outlook, Excel and Word. Knowledge of Galaxy/Accesso operations is a plus. Cash handling experience Education: High school diploma or GED equivalent. Other requirements: Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support Resort Operations. Benefits Pay Range Compensation between USD $19.00/Hr.-USD $19.00/Hr.
POSITION PURPOSE Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. Seasonal March 2026 to August 2026 ESSENTIAL FUNCTIONS Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor. Maintain proper condition and cleanliness of dining areas and servicing equipment. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Cassara by Hilton rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Additional duties as necessary and assigned. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Knowledge of the appropriate table settings and service ware. Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Education High school or equivalent education required. Experience Two years experience as food server in full service restaurant is required. Customer service experience required. Licenses or Certificates Must be minimum age to serve alcohol. Must have valid Food Handler’s Card Must be TIPS Certified Grooming All employees must maintain a neat, clean and well-groomed appearance per Cassara Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by The Cassara by Hilton from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with The Cassara by Hilton rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at The Cassara by Hilton. Hilton International is not the owner or operator of The Cassara by Hilton. Hilton International is not the direct or indirect employer or joint employer of any associates working at The Cassara by Hilton. Hilton International does not control, govern or regulate any aspect of recruitment or employment at The Cassara by Hilton. Hilton International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Hilton International be liable for the data collection, use and privacy practices of The Cassara by Hilton’s owner or operator.
POSITION PURPOSE Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Ensure all security protocols are followed as well as departmental and company procedures. Promote the Hilton Honors Program and provide recognition and benefits to all present members. Knowledgeable of the HILTON HONORS Program and the tier benefits. Answer all call by three rings and correctly transfer all calls to appropriate departments. Input all guest requests into the system, ensure completion, confirmation call to guest. Attend Buzz sessions make self aware of daily activities, arriving VIP’s, Group/Conferences in house, special requests, and scheduled shuttles. Knowledgeable of all special promotions for all hotel outlets. Knowledgeable of all special hotel accommodation promotions and packages. Recognition of repeat guests and familiarization of corporate accounts. Correctly handling cash transactions and balancing a cash drawer to the given amount. Offering upgrades to coastal and suites when available. Assisting in the Marketplace for sale of merchandise, food and beverage and Starbucks coffee drinks. Informing and selling attraction tickets and referring guests to activities desk. Maintain Lobby cleanliness and organization. Correctly processing all check outs by ensuring all billing set up and guest folios paid. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Attend all scheduled training, departmental and hotel meetings and activities, refer all questions or concerns to immediate supervisor or departmental manager, promote positive working environment for all associates, and follow all guidelines and procedures set forth in employee handbook. Follow all of the Safety and Sanitation Guidelines set forth by the CDC and GPR including but not limited to all of the COVID-19 State and County ordinances Must be able to work flexible schedules including weekends and holidays Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with The Cassara Carlsbad, Tapestry Collection by Hilton rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist concierge in handling mail and facsimiles and providing guest with information regarding resort facilities and local attractions. Book reservations for those guests who approach the Front Desk. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where resort is located and its attractions. Extensive knowledge of the resort, its services and facilities. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems. Must be able to stand for periods of up to 4 hours in length and a total of eight hours a day. Must be able to exert well-paced ability to reach other departments of the resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 30 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a customer service position required. Preferable one-year experience in a front desk position. Licenses or Certificates Not applicable Grooming All employees must maintain a neat, clean and well-groomed appearance per The Cassara Carlsbad, Tapestry Collection by Hilton standards. Attendance: Regular attendance in conformance with the standards, which may be established by The Cassara Carlsbad, Tapestry Collection by Hilton from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with The Cassara Carlsbad, Tapestry Collection by Hilton rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not the owner or operator of The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not the direct or indirect employer or joint employer of any associates working at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton does not control, govern or regulate any aspect of recruitment or employment at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Hilton be liable for the data collection, use and privacy practices of The Cassara Carlsbad, Tapestry Collection by Hilton owner or operator.
POSITION PURPOSE Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Ensure all security protocols are followed as well as departmental and company procedures. Promote the Hilton Honors Program and provide recognition and benefits to all present members. Knowledgeable of the HILTON HONORS Program and the tier benefits. Answer all call by three rings and correctly transfer all calls to appropriate departments. Input all guest requests into the system, ensure completion, confirmation call to guest. Attend Buzz sessions make self aware of daily activities, arriving VIP’s, Group/Conferences in house, special requests, and scheduled shuttles. Knowledgeable of all special promotions for all hotel outlets. Knowledgeable of all special hotel accommodation promotions and packages. Recognition of repeat guests and familiarization of corporate accounts. Correctly handling cash transactions and balancing a cash drawer to the given amount. Offering upgrades to coastal and suites when available. Assisting in the Marketplace for sale of merchandise, food and beverage and Starbucks coffee drinks. Informing and selling attraction tickets and referring guests to activities desk. Maintain Lobby cleanliness and organization. Correctly processing all check outs by ensuring all billing set up and guest folios paid. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Attend all scheduled training, departmental and hotel meetings and activities, refer all questions or concerns to immediate supervisor or departmental manager, promote positive working environment for all associates, and follow all guidelines and procedures set forth in employee handbook. Follow all of the Safety and Sanitation Guidelines set forth by the CDC and GPR including but not limited to all of the COVID-19 State and County ordinances Must be able to work flexible schedules including weekends and holidays Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with The Cassara Carlsbad, Tapestry Collection by Hilton rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist concierge in handling mail and facsimiles and providing guest with information regarding resort facilities and local attractions. Book reservations for those guests who approach the Front Desk. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where resort is located and its attractions. Extensive knowledge of the resort, its services and facilities. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems. Must be able to stand for periods of up to 4 hours in length and a total of eight hours a day. Must be able to exert well-paced ability to reach other departments of the resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 30 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a customer service position required. Preferable one-year experience in a front desk position. Licenses or Certificates Not applicable Grooming All employees must maintain a neat, clean and well-groomed appearance per The Cassara Carlsbad, Tapestry Collection by Hilton standards. Attendance: Regular attendance in conformance with the standards, which may be established by The Cassara Carlsbad, Tapestry Collection by Hilton from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with The Cassara Carlsbad, Tapestry Collection by Hilton rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not the owner or operator of The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not the direct or indirect employer or joint employer of any associates working at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton does not control, govern or regulate any aspect of recruitment or employment at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Hilton be liable for the data collection, use and privacy practices of The Cassara Carlsbad, Tapestry Collection by Hilton owner or operator.
POSITION PURPOSE Seasonal March 2026 to August 2026 Assists the Food Servers in providing an excellent experience to our customers, assure all outgoing dishes are correctly prepared and garnished properly, run food to customer’s tables, bus tables, stock plates, and are knowledgeable about all current menu options, beverage lists and daily specials. ESSENTIAL FUNCTIONS Inspect all outgoing plates to ensure they are correctly prepared and garnished properly Run food to customer’s tables Bus tables, stock plates Interact and communicate with Servers and Culinary staff to ensure high quality of service for our customers Interact with customers regarding current menu options, beverage lists and daily specials Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with The Cassara Carlsbad, Tapestry Collection by Hilton rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess proficient computational ability. Must possess ability to handle cash transactions quickly and accurately. Must possess proficient computer and POS usage skills. Ability to solve problems and make rational decisions. Ability to collaborate and build rapport with a wide array of individuals cohesively and remain professional, calm, and courteous at all times. Ability to contribute to a positive, engaging, and welcoming environment for our guests. Knowledge of resort food and beverage menus. Knowledge of food and alcoholic beverages and be able to describe to guests in detail Physical Demands Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must have the ability to bend, squat and lift up to 50 lbs., including, but not limited to, lifting trays of food or food items on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education & Experience 1 Year Restaurant Experience Required preferred Licenses or Certificates Must have Food Handler’s Card Grooming All employees must maintain a neat, clean and well-groomed appearance per The Cassara Carlsbad, Tapestry Collection by Hilton standards. Attendance: Regular attendance in conformance with the standards, which may be established by The Cassara Carlsbad, Tapestry Collection by Hilton from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with The Cassara Carlsbad, Tapestry Collection by Hilton rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not the owner or operator of The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not the direct or indirect employer or joint employer of any associates working at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton does not control, govern or regulate any aspect of recruitment or employment at The Cassara Carlsbad, Tapestry Collection by Hilton. Hilton is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Hilton be liable for the data collection, use and privacy practices of The Cassara Carlsbad, Tapestry Collection by Hilton’s owner or operator.
POSITION PURPOSE Direct and organize the Food & Beverage functions within the outlets of the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits. ESSENTIAL FUNCTIONS 1. Plan and direct the functions of administration and planning of the Outlets to meet the daily needs of operation. o Supports and manages the hotel Outlets while working closely with the Assistant General Manager other hotel department managers. o Responsible for short and long term planning of all Outlets (Restaurant, Bar, and In-Room Dining). o Ensure effective hiring, training, coaching, and career development. o Lead and coach the team towards achieving exceptional guest service and associate satisfaction results. o Full understanding of Associate engagement –Star Voice o Develop and implement creative strategies for revenue enhancement and cost containment. o Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans. o Responsible for maintaining high energy, positive attitude, and professional appearance. o Plan, coordinate & manage special events and holiday functions. o Ability to take the initiative to run the outlets as a free standing 2. Develop, implement and monitor schedules for the operation of all restaurants and bars and In-room Dining to achieve a profitable result. 3. Participate with the chef, in the creation of attractive and merchandising menus designed to attract a predetermined customer market. 4. Implement effective control of food, beverage and labor costs among your departments. 5. Establish and achieve predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion. 6. Regularly review and evaluate the degree of customer acceptance of the individual restaurants. Recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up of the customer market, or a change in the competitive environment. 7. Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department. Plan and administer a training and development program within the department which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development. Oversee departmental matters as they relate to federal, state and local employment and civil rights laws. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Monitor hotel activities and troubleshoot problems. Operate word processing program in computer. Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards. Additional duties as necessary and assigned. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required. Ability to access and accurately input information using a moderately complex computer system. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Ability to distinguish product quality, taste, texture and presentation and observe preparation. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor’s Degree preferred. Experience 4-6 years experience in overall Food & Beverage operation as well as management experience. Culinary, sales and service background required. Licenses or Certificates Must have up to date Food Handler’s Card Must have TIPS certification Ability to obtain and/or maintain any government required licenses, certificates or permits. Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa’s owner or operator.
POSITION PURPOSE Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Self-Inspect clean guest rooms for sale. Clean occupied guest rooms. ESSENTIAL FUNCTIONS Clean and reset guest bedroom and bathroom areas according to established standards as follows: Sort, count, fold and carry linen Make beds Replenish supplies, i.e., amenities, drinking glasses, clean linen Lift and move furniture weighing no more than 20 lbs Sweep, scrub bathroom floor using broom and mops Clean rugs, carpets, upholstered furniture using vacuum cleaner and or proper chemicals Dusts furniture, equipment and fixtures Washes tile walls, tub, sink and toilets Polishes woodwork and metal work such as fixtures and metal fittings Cleans windows, door panels and sills Empties wastebaskets Replenishes bathroom supplies Organize and stock cleaning cart and organize linen closets on floors assigned. Complete accurately, and in a timely manner, any assigned paperwork. Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas All other duties as assigned by a manager or supervisor Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards. Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. Assist other housekeeping employees in maintaining clean and organized work area. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Working knowledge of applicable sanitation standards. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 35 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education & Experience High school or equivalent education preferred. Previous commercial cleaning experience strongly preferred. Prior hospitality experience desired. Licenses or Certificates Not applicable Grooming All employees must maintain a neat, clean and well-groomed appearance per The Cassara Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Cassara Tapestry from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Cassara Tapestry rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Cassara Tapestry. Hilton is not the owner or operator of Cassara Tapestry. Hilton is not the direct or indirect employer or joint employer of any associates working at Cassara Tapestry. Hilton does not control, govern or regulate any aspect of recruitment or employment at Cassara Tapestry. Hilton is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Hilton be liable for the data collection, use and privacy practices of the Cassara Tapestry owner or operator.
POSITION PURPOSE Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Self-Inspect clean guest rooms for sale. Clean occupied guest rooms. ESSENTIAL FUNCTIONS Clean and reset guest bedroom and bathroom areas according to established standards as follows: Sort, count, fold and carry linen Make beds Replenish supplies, i.e., amenities, drinking glasses, clean linen Lift and move furniture weighing no more than 20 lbs Sweep, scrub bathroom floor using broom and mops Clean rugs, carpets, upholstered furniture using vacuum cleaner and or proper chemicals Dusts furniture, equipment and fixtures Washes tile walls, tub, sink and toilets Polishes woodwork and metal work such as fixtures and metal fittings Cleans windows, door panels and sills Empties wastebaskets Replenishes bathroom supplies Organize and stock cleaning cart and organize linen closets on floors assigned. Complete accurately, and in a timely manner, any assigned paperwork. Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas All other duties as assigned by a manager or supervisor Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards. Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. Assist other housekeeping employees in maintaining clean and organized work area. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Working knowledge of applicable sanitation standards. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 35 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education & Experience High school or equivalent education preferred. Previous commercial cleaning experience strongly preferred. Prior hospitality experience desired. Licenses or Certificates Not applicable Grooming All employees must maintain a neat, clean and well-groomed appearance per The Cassara Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Cassara Tapestry from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Cassara Tapestry rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Cassara Tapestry. Hilton is not the owner or operator of Cassara Tapestry. Hilton is not the direct or indirect employer or joint employer of any associates working at Cassara Tapestry. Hilton does not control, govern or regulate any aspect of recruitment or employment at Cassara Tapestry. Hilton is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Hilton be liable for the data collection, use and privacy practices of the Cassara Tapestry owner or operator.