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19 hours ago

Sr. Associate Product Manager, LTP

ALPHATEC SPINE, INC. - Carlsbad, CA

Responsible for supporting the development and execution of product strategies, marketing plans, promotional and advertising programs, as well as overseeing all aspects of product management, including. requirements definition, surgeon customer feedback, product messaging, product launch, sales force and customer engagement, and product forecasting to ensure that existing and new products meet ATEC goals and expectations. There is considerable interface with and support to Sales, Development, Finance, Supply Chain, Surgeon Education, Sales Training and other departments within the organization, as well as heavy interface with surgeon customers regarding both new product requirements and existing product support.` Essential Duties and Responsibilities Responsible for a portion of portfolio from helping define the product vision through launch for each product. Assists In developing marketing strategy by studying economic indicators; outlining the product requirements for surgery; tracking changes in supply and demand; identifying surgeon customers and their current and future needs Drives U.S. market share by developing marketing plans, meetings, and programs for each product, coordinating and assisting with training Develops sales collateral, efficient customer service processes, and short- and long-term product level forecasts to support assigned product line including independently holding sales calls. Leads labs with surgeon customers and sales team members Works with finance supply chain team to create and review product line forecasts Works with supply chain to review inventory position of product line at SKU level Supports the design, development and implementation of products and service lines on cross-functional teams. Assists in identifying priorities of present and future products by determining and evaluating current and future market trends Develops professional and technical knowledge by attending sales training; reviewing professional publications; establishing personal networks; participating in professional societies Participates in marketing events such as seminars, trade shows, and convention events including managing the travel and promotional budget Prepares sales forecasts Manages inventory of products Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of the spine market and the ability to continuously evaluate trends and adjust strategy to compensate and take advantage of shifts Excellent oral and written communication skills. Superior interpersonal skills. Ability to organize and prioritize workflow and to meet established timeframes. Ability to multi-task within a cross-functional team Strong attention to details. Ability to represent the company at a variety of business functions or situations in a professional and competent manner. Ability to perform multiple tasks in a fast-paced, team environment Ability to work under pressure. Able to travel between 15-40% Education and Experience Bachelor’s degree in Marketing or related field with minimum of 3 years of related experience in the Orthopedic Device or Life Sciences industry; or MBA and 2 years of Marketing experience preferred of education and experience. (Related experience ONLY includes the following Marketing Roles - Spine and if not then may consider a combination of these: Knee/Hip/Joint, Sports Medicine, Arthroscopic, Trauma (managing instrument sets). Sales experience is a plus, but without pure Marketing experience candidates will not be considered. Adept at both upstream and downstream marketing (especially in launching of new products). Life Science or medical device sales experience a preference to compliment Marketing foundation. Strong leadership skills, including prior experience leading/working on cross-functional product development teams; familiar with stage gate design control processes. Ability to and willingness to work at both the strategic and tactical level. Previous P&L and budgetary responsibility preferred or financial acumen. For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $75,000 to $100,000 Full-Time Annual Salary

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19 hours ago

Clinical Research Associate, Sponsor Dedicated

IQVIA - Del Mar, CA

Del Mar, United States of America | Full time | Field-based | R1484014 Job available in additional locations To be eligible for this position, you must reside in the same country where the job is located. Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. Essential Functions • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and Good Clinical Practice. • Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability. • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate. • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase. • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements. • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. • Collaborate and liaise with study team members for project execution support as appropriate. • If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis. • If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement. Qualifications • Bachelor's Degree Degree in scientific discipline or health care preferred. • Requires at least 2 years of year of on-site monitoring experience. • Equivalent combination of education, training and experience may be accepted in lieu of degree. • Good knowledge of, and skill in applying, applicable clinical research regulatory requirements. • i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. • Good therapeutic and protocol knowledge as provided in company training. • Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer and iPhone and iPad (where applicable). • Written and verbal communication skills including good command of English language. • Organizational and problem-solving skills. • Effective time and financial management skills. • Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $57,500.00 - $226,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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19 hours ago

Clinical Research Associate, Sponsor Dedicated

IQVIA - Escondido, CA

Escondido, United States of America | Full time | Field-based | R1484014 Job available in additional locations To be eligible for this position, you must reside in the same country where the job is located. Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. Essential Functions • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and Good Clinical Practice. • Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability. • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate. • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase. • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements. • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. • Collaborate and liaise with study team members for project execution support as appropriate. • If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis. • If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement. Qualifications • Bachelor's Degree Degree in scientific discipline or health care preferred. • Requires at least 2 years of year of on-site monitoring experience. • Equivalent combination of education, training and experience may be accepted in lieu of degree. • Good knowledge of, and skill in applying, applicable clinical research regulatory requirements. • i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. • Good therapeutic and protocol knowledge as provided in company training. • Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer and iPhone and iPad (where applicable). • Written and verbal communication skills including good command of English language. • Organizational and problem-solving skills. • Effective time and financial management skills. • Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $57,500.00 - $226,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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2 days ago

Staff Software Engineer, Navigation & Robotics

ALPHATEC SPINE, INC. - Carlsbad, CA

The Staff Software Engineer position will support software development for ATEC's surgical navigation and robotics platform. They will have the responsibility and authority to develop and perform activities for software development to ensure ATEC’s cutting edge medical products meet our user's needs and our quality and reliability standards. This position requires application of technical expertise to independently determine and develop approaches to solve complex technical problems with ingenuity and creativity. Provide technical leadership and mentoring to other software and test engineers. Designing, developing, testing, maintaining and documenting/validating software applications. Participate in all phases of product development as needed such as reviewing requirements, design, usability, risk assessment, and testing execution. Contributes to the completion of work group objectives through building relationships and consensus to reach agreements on assignments. Interfacing with mechanical, electrical, systems, software and test engineers. Essential Duties and Responsibilities Design and implement high quality applications and frameworks targeting the Unix/Linux platform Design and implement application software in C++ Collaborate with marketing and cross-functional R&D teams to support evaluation, prioritization, and detailed definition of future product features. Bring technical experience and analytical skills to bear on balancing technical feasibility, customer value, and business needs. Lead the integration of advanced algorithms into production software applications, including AI/ML image processing systems and image display & rendering toolkits. Collaborate with research teams and product owners to evaluate maturity / feasibility of prototype algorithms. Perform integration and system level testing of software and software/hardware systems Perform task estimation and develop software projects according to project plan Manage multiple tasks/projects and priorities Mentor the Junior resources and take the ownership of the end-to-end module delivery Attend surgical cases, engage with surgeons, and maintain familiarity with current company endeavors across technical areas. Translate clinical needs into software and system requirements. Work closely with R&D and marketing teams to support clinical prototyping, testing, and formal evaluation in cadaveric surgical lab settings Maintain rigorous version control, unit testing, and documentation to support regulatory evaluation and formal test efforts. Lead documentation efforts as needed to support FDA submissions. Ability to travel up to 15% of the time Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Deep domain experience in surgical navigation in spine. Proven success in providing technical direction for medical devices used in an intra-operative clinical setting Experienced at delivering robust and reliable mission critical medical device systems (IEC 62304) in an FDA regulated environment Proficient in C++ development in Linux environment. Experience with Qt framework is a plus Experience building and testing software applications using 2D-to-3D image registration algorithms Experience with image processing and rendering toolkits such as VTK, ITK, OpenCV Fluency with 3D volumetric imaging (such as CT, CBCT, MRI) and medical image data formats (DICOM) Fluent with 3D spatial geometry used in navigation systems, including coordinate transforms, linear algebra, and registration Experience with Agile software development methodologies, Git / Azure DevOps / Jira Proven experience in design decisions and tradeoffs for evolving codebases (e.g. rewrite vs. retain, code framework and language choices, architecture decisions) Excellent leadership, time management, communication (written and verbal), decision-making, presentation, and organization skills Familiarity with camera calibration algorithms a plus Education and Experience 8+ years experience in medical device software development BS/MS degree in Computer Science, Computer Engineering, or related field For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $140,000 to $160,000 Full-Time Annual Salary Please Note: The employer will not sponsor applicants for work visas for this position.

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2 days ago

Senior Software Engineer, Navigation & Robotics

ALPHATEC SPINE, INC. - Carlsbad, CA

The Senior Software Engineer position will support software development for ATEC's surgical navigation and robotics platform. They will have the responsibility and authority to develop and perform activities for software development to ensure ATEC’s cutting edge medical products meet our user's needs and our quality and reliability standards. This position requires application of technical expertise to independently determine and develop approaches to solve complex technical problems with ingenuity and creativity. Designing, developing, testing, maintaining and documenting/validating software applications. Participate in all phases of product development as needed such as reviewing requirements, design, usability, risk assessment, and testing execution. Contributes to the completion of work group objectives through building relationships and consensus to reach agreements on assignments. Interfacing with mechanical, electrical, systems, software and test engineers. Essential Duties and Responsibilities Design and implement high quality applications and frameworks targeting the Unix/Linux platform Design and implement application software in C++ Collaborate with marketing and cross-functional R&D teams to support evaluation, prioritization, and detailed definition of future product features Perform integration and system level testing of software and software/hardware systems Develop documentation related to software development projects (design artifacts, test plans/cases, etc.) Perform task estimation and develop software projects according to project plan Manage multiple tasks/projects and priorities Attend surgical cases, engage with surgeons, and maintain familiarity with current company endeavors across technical areas Support integration of advanced algorithms into production software applications, including AI/ML image processing systems and image display & rendering toolkits Work closely with R&D and Marketing teams to support clinical prototyping, testing, and formal evaluation in cadaveric surgical lab settings Maintain rigorous version control, unit testing, and documentation to support regulatory evaluation and formal test efforts Ability to travel up to 15% of the time Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experienced with commercial software development for medical devices (IEC 62304). Experience with surgical navigation a plus Experienced in C++ development in Linux environment. Experience with Qt framework is a plus Exposure to 2D-to-3D image registration, particularly in intra-op spine imaging, desired Familiarity with image processing and rendering toolkits such as VTK, ITK, OpenCV Experience with 3D volumetric imaging (such as CT, CBCT, MRI) and medical image data formats (DICOM) Experience with Agile software development methodologies, Git / Azure DevOps / Jira Excellent written and verbal communication skills Familiarity with 3D geometry for spatial navigation systems a plus Education and Experience 5+ years experience in medical device software development BS/MS degree in Computer Science, Computer Engineering, or related field For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $120,000 to $140,000 Full-Time Annual Salary Please Note: The employer will not sponsor applicants for work visas for this position.

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2 days ago

Visual Inspection Technician

Argonaut Manufacturing Services - Carlsbad, CA 92010

Corporate Overview Argonaut Manufacturing Services Inc. is a contract manufacturing organization (CMO) headquartered in Carlsbad, CA with over 100,000 square feet of manufacturing space across four locations. The company is dedicated to serving highly innovative companies in the biopharmaceutical and molecular diagnostics industries. Argonaut is a full service, cost-effective partner, providing complete solutions in the areas of formulation, filling and final kitting of reagents and consumables. Argonaut provides quality and regulatory expertise to assure the highest in quality manufacturing and supply chain excellence. Pay Range The pay range for this position is $20.00 - $22.00 per hour. Actual compensation will be based on factors such as location, skills, education, experience, and other relevant qualifications. Position Overview The purpose of this position is to participate in tasks related to the visual inspection of manufactured liquid injectable pharmaceutical products under cGMP regulations in Drug Product Manufacturing as well as other types of visual inspection activities, as required. This role is 100% on-site position Monday - Friday 8 hours/day (excluding lunch break). Overtime, weekends and holidays may be required. Flexible start time between 6:00 am - 9:30 am with a consistent schedule. Exceptions to the schedule must be approved by the manager in advance. Responsibilities and Duties Perform visual inspection of pharmaceutical or medical products to identify defects or non-conformities. Ensure all inspected products meet established quality standards and regulatory requirements. Document results accurately in batch records or electronic systems. Maintain good documentation practices (GDP) and ensure inspection areas comply with aseptic and cleanliness standards. Operate and maintain inspection equipment and booths according to SOPs. Report defective products or process deviations to quality or production supervisors. Follow Good Manufacturing Practices (GMP) and safety protocols at all times. Participate in inspection and manufacturing readiness activities. Maintain cleanliness and organization of inspection areas, including gowning in all lab areas. Requirements and Qualifications High school diploma or equivalent required; 0-2 years of relevant experience. A Bachelor's degree in an engineering discipline or life science field is preferred. Must be able to effectively communicate within department and cross functionally with other divisions. High level of personal and professional integrity and trustworthiness with a strong work ethic and the ability to work independently with minimal direction. Familiarity with GMP guidelines, including USP<790> and USP<1790>, and 21CFR 210/211 Proficiency in Microsoft Office; including Word, Excel, and Overlook Argonaut Manufacturing Services, Inc. is proud to be an equal opportunity employer committed to providing employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability, or any other class protected by Federal, State or local laws. Argonaut complies will all employment eligibility verification requirements of the Immigration and Nationality Act and all must have the authorization to work in the US.

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2 days ago

Clinical Research Associate, Sponsor Dedicated

IQVIA - Carlsbad, CA

Carlsbad, United States of America | Full time | Field-based | R1484014 Job available in additional locations To be eligible for this position, you must reside in the same country where the job is located. Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. Essential Functions • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and Good Clinical Practice. • Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability. • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate. • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase. • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements. • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. • Collaborate and liaise with study team members for project execution support as appropriate. • If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis. • If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement. Qualifications • Bachelor's Degree Degree in scientific discipline or health care preferred. • Requires at least 2 years of year of on-site monitoring experience. • Equivalent combination of education, training and experience may be accepted in lieu of degree. • Good knowledge of, and skill in applying, applicable clinical research regulatory requirements. • i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. • Good therapeutic and protocol knowledge as provided in company training. • Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer and iPhone and iPad (where applicable). • Written and verbal communication skills including good command of English language. • Organizational and problem-solving skills. • Effective time and financial management skills. • Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $57,500.00 - $226,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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2 days ago

Clinical Research Associate, Sponsor Dedicated

IQVIA - Carlsbad, CA

Carlsbad, United States of America | Full time | Field-based | R1481715 Job available in additional locations To be eligible for this position, you must reside in the same country where the job is located. Seeking experienced candidates near major hub airports in the Southeast, Northeast, Central and West regions. Job Overview Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. Position requires 65-70% nationwide travel. Essential Functions • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and regulatory requirements, i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. • Work with sites to adapt, drive and track subject recruitment plan in line with project needs to enhance predictability. • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate. • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase. • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) verify that the Investigator's Site File (ISF) is maintained in accordance with GCP / ICH and local regulatory requirements. • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. • Collaborate and liaise with study team members for project execution support as appropriate. • If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis. • If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement. MINIMUM RECRUITMENT STANDARDS: 2.5 years of clinical research coordination experience at site level Nursing or University Degree (US Bachelor Level or equivalent) in one of the life sciences Knowledge of electronic data capture preferred Equivalent combination of education, training and experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $64,000.00 - $189,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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2 days ago

Fraud, Waste, and Abuse Investigations Manager

MedImpact - San Diego, CA 92131

Exemption Status: United States of America (Exempt) $85,356 - $115,232 - $145,107 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Fraud, Waste, & Abuse Investigations Manager handles the operational activities related to Pharmacy Compliance, FWA. This will require close partnership and collaboration with a cross-functional group of leaders. It will be essential to have outstanding program management skills, as well as exceptional interpersonal, communication and relationship building skills. This position reports to the Director, Strategic Account Management and their primary role is performing consultations with related parties to complete comprehensive investigations and improve surveillance of FWA. The Fraud, Waste, & Abuse Investigations Manager will document the intervention and communicate essential information to the client team for dissemination to clients. This position will be the point of contact for client SIU's and Pharmacy Audit teams. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for fraud and abuse detection activities for the TennCare PBA Programs, including the Fraud and Abuse Compliance Plan. Will be responsible for day-to-day Provider investigation-related inquiries. Utilizes prescription and medical claim data to generate clinical recommendations according to "Global" Drug Utilization Review program protocols. Provides clinical recommendations pertaining to, but not limited to, gaps in care, high risk medications, compliance and adherence, drug interactions, therapeutic substitution, and generic substitution. Utilizes client formulary information to guide appropriate medication recommendations. Keep current with new and emerging clinical trends. Provides active participation in departmental meetings to improve clinical programs and enhance processes. Share clinical information and department procedure protocols during client site visits. Assists the FWA Team with new clinical programs and system enhancements. Follow all policies and procedures related to job clinical support as needed for special projects and other duties as assigned by the Director, Compliance, FWA. Perform other duties as assigned to meet departmental objectives. Under the guidance of the FWA Management, this position is responsible for the accurate and thorough clinical investigation of potential external fraud and abuse involving commercial and government lines of business. The scope of accountability includes investigating and remediating allegations of fraud, waste and abuse involving providers. Primary activities include substantiating referrals, case research and planning, conducting onsite or desk audits, clinical reviews of medical records to ensure correct billing of services and appropriateness of care, interviewing potential witnesses, developing corrective action plans, developing correspondence to impacted parties, managing disputes and collaborating with law enforcement and regulatory agencies. Additional accountability includes cooperation of fraud, waste and abuse efforts with external business partners. Reviews medical and pharmacy records, researches and investigates complex cases for the purpose of detecting fraud both internal and external involving submission/payment of claims and identifies FWA issues for follow-up. The FWA Investigation Manager interprets a variety of documents including, but not limited to client contracts, group benefit structures, Workplan Policies and Procedures, governmental policies as well as diverse regulatory and legal requirements. In conjunction with the FWA Clinical Pharmacist, thoroughly researches an allegation or issue and develops sources of information to create a plan of action, accumulating sufficient detailed evidence including statements, documents, records, exhibits, and photographs for the successful adjudication of identified FWA cases or audit results. Makes sound rational clinical judgments and decisions in the progression of their cases, keeping management routinely apprised of the progress. Requests and analyzes data in order to identify fraudulent billing patterns. Solves problems using sound professional judgment to determine the appropriate course of action and independently follows through, when necessary. Provides routine interaction, referrals, and coordination with Medicaid, CMS, NICB, MEDIC, local, state and federal law enforcement, and regulatory licensing boards. Monitors the regulatory interactions with our network of providers, prescribers, and members. Functions independently with appropriate oversight in sensitive situations. Evaluates situations accurately and interacts frequently with managers, supervisors, and legal to ensure complex issues are addressed appropriately. Prepares comprehensive Reports of Findings and prepares cases for potential prosecution and civil settlement by documenting findings in a clear and concise manner. May be required to review files and testify in court or the Credentialing Adjudication Committee, as needed, in matters regarding litigation/adjudication related to their reviews. Manages cases as assigned, prioritizing case load as appropriate. Maintains case logs, prepares records and regular status reports. Interacts frequently with providers of health care, often under adverse conditions due to potential discovery of fraud, waste or abuse. The incumbent shall discuss sensitive material in a professional, fair and accurate manner. Acts as primary point of contact with law enforcement for assigned cases in conjunction with the FWA Investigator. Interprets various data analyses and information gathered in the detection process, determines what information to analyze further and what trends or issues to report to others. Prepares recommendations on preventive/corrective measures for the deterrent of future fraud. Supports other FWA personnel and analysts with their cases by providing medical information/expertise and as necessary, performs clinical reviews of medical records for other FWA cases. Contributes to development of medical procedural guidelines, protocols, and employee training. The incumbent shall remain knowledgeable about State and Federal laws involving health care fraud. Consistently demonstrates high standards of integrity by supporting the Medlmpact's Mission and Values and adhering to the Corporate Code of Conduct. Maintains high regard for member privacy in accordance with the corporate and regulatory privacy rules, regulations, policies and procedures. Interfaces appropriately with many different provider types, attorneys, external agencies, other departments Discerns when to suggest deviations from standard practices based on tangible and intangible factors. Offers process improvement suggestions and participates in the solutions of more complex issues/activities. Mentors staff and assists with training and coaching, whenever necessary. Serves as a subject matter expert and liaison, representing non-clinical staff in discussions with clients or other departments. Serves as an internal auditor/peer reviewer for new investigative staff, as needed. Provides back up for Supervisor/Manager, whenever necessary. Provides day-to-day oversight of department, including developing and administering policies, business processes and quality standards, and assist in developing and managing a departmental policies and procedures. Establishes procedures to ensure compliance with state and federal FWA and FWA contracts and agreements. Ensures that deliverables meet the quality levels expected by internal departments and external clients; Responsible for assisting in coordinating all contracting efforts with outside vendors that support provider audits, credentialing and FWA. Responsible for defining standards in support of the department-wide goals, to ensure consistent execution of all related projects by multiple teams, including: planning, execution, effectiveness, standards, escalations, and how to manage unique investigations. Oversee operations between the BA/IT, Pharmacy Compliance, FWA and FIST to ensure projects are delivered on schedule and meet state and/or federal regulations. Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas Computer Skills Strong proficiency with personal computers and MS Office products to include intermediate to advanced working knowledge of MS; Word, Excel, Access and Outlook. Familiarity with relational database systems required. Knowledge of SQL software front ends such as MedOptimize required. Strong aptitude to learn and adapt to new programs. Continuous improvement of and training in data mining skills. Certificates, Licenses, Registrations None required Other Skills and Abilities Good working knowledge of research development, methodologies, reporting, analysis, and publishing Ability to balance a high volume of work & variety of tasks and prioritize urgent issues Detail oriented with a high degree of accuracy and time management Strong passion for providing service to the customer as defined as our clients, members, and other departments Self-starter with the ability to work independently and as part of our team Ability to influence others, lead workgroups, and coordinate service requests throughout the organization Ability to gather, document, and communicate business requirements and client specifications Ability to understand and interpret contract language and negotiate favorable contract terms Deep knowledge of the health benefits arena, preferably in pharmacy benefits management, Medicare Part D, Medicaid and Health Exchanges. Superior ability to determine State and Federal fraudulent activity and compile necessary documentation for prosecution presentation. Explain and interpret these findings to law enforcement authorities in a cognizant manner. Must remain current and cognizant of medical and pharmacy standards of care and practices in the community. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to write speeches and articles for publication that conform to prescribed style and format. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Composure Decision Quality Organizational Agility Problem Solving Customer Focus Drive for Results Peer Relations Time Management Dealing with Ambiguity Learning on the Fly Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. Travel This position may require domestic travel. The Perks: Medical / Dental / Vision / Wellness Programs Paid Time Off / Company Paid Holidays Incentive Compensation 401K with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets. Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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2 days ago

Branch Operations Manager ( Mortgage Loan Processing)

Navy Federal Credit Union - San Diego, CA 92131

Overview Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. To advise senior leadership and lead ongoing operational strategy that supports and aligns with corporate and departmental strategic goals. To assist with developing action plans for operational improvement, managing resources, projects, leaders, team members, and worldwide operations to achieve organizational, strategic, financial, and member service goals and objectives. Ensures effective management of projects from inception through implementation. Develops organizational capability and inspires team to achieve business goals through confidence in leadership and teamwork. Responsibilities Develop operational strategic plan; identify and address areas of significant risk and evaluates overall effectiveness of operations Lead operational/business analysis to include utilizing KPIs to identify areas of improvement developing action plans for operational improvement Conduct root cause analysis to identify development opportunities and recommend applicable business solutions Conduct analyses of reports relating to sales, volume, and monthly operational and capital expense budgets; prepares reports to communicate to senior management Identify and assess business strategies and opportunities; develop appropriate analytical approaches Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats Leads the largest/most complex multidisciplinary projects & initiatives of significant business risk & impact Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units Build and maintain relationships with team members, management, key stakeholders and/or external contacts(vendors, etc.) Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities Lead project teams; assures quality, consistent application and performance; meets schedules and/or resolves highly technical and complex problems Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership through coaching, counseling, and guidance for ongoing and future developmental needs of the team Apply broad functional knowledge and seasoned expertise to improve the overall operational and developmental performance of the team; assists with recruiting and on-boarding efforts Serve as subject matter expert regarding business functions, systems, policies and/or procedures Stay abreast of and ensure compliance with applicable laws, regulations and guidelines Perform supervisory/managerial responsibilities Set direction to ensure goals and objectives align with corporate and division strategy Select management and other key personnel; oversee talent development/succession planning Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy Oversee the preparation and execution of department/division AFP Manage merit pay in accordance with specified objectives and guidelines Leadership Level - Lead staff &/or supervisors Perform other duties as assigned Qualifications Advanced knowledge of banking/financial industry standards and practices 5 plus years of process improvement and processing loans Experience assimilating technical, complex financial and economic data Extensive experience demonstrating the ability to persuasively, clearly, and diplomatically communicate, both verbally and in writing, to all levels of management and to external entities Significant experience supervising and leading professional employees Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals Advanced knowledge of change management principles and practices Advanced skill exercising initiative and using good judgment to make sound decisions Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation Expert organizational, planning and time management skills Effective skill in building strategic and execution-focused plans and alliances with partner leadership Expert analytical/quantitative, reconciliation and deductive reasoning skills Expert verbal and written communication skills Advanced word processing and spreadsheet software skills Advanced database and presentation software skills Bachelor's degree in Business Administration, Finance, a related field, or the equivalent combination of education, training, and experience Desired Qualifications: MBA or graduate degree in Auditing, Finance, or related field Advanced knowledge of NFCU's functions, philosophy, operations and organizational objectives Experience with credit union financials and/or NCUA regulations Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services Hours: Available Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131 | 295 Bendix Rd Suite 250, Virginia Beach, VA 23452 | 11270 St Johns Industrial Parkway, South Jacksonville, FL 32246 | 9001 Airport Freeway 9th Floor Suite 925, North Richland Hills, TX 76180 | 4 Concourse Pkwy, Suite #100 Sandy Springs, GA 30328 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Fortune 100 Best Companies to Work For 2025 • Yello and WayUp Top 100 Internship Programs • Computerworld® Best Places to Work in IT • Newsweek Most Loved Workplaces • 2025 PEOPLE® Companies That Care • Newsweek Most Trustworthy Companies in America • Military Times 2025 Best for Vets Employers • Best Companies for Latinos to Work for 2024 • Forbes® 2025 America's Best Large Employers • Forbes® 2025 America's Best Employers for New Grads • Forbes® 2025 America's Best Employers for Tech Workers • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence • Military.com Top Military Spouse Employers 2025 • 2025 Handshake Early Talent Award From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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2 days ago

Surrogacy Operations Lead

Gen 5 Fertility Center - San Diego, CA 92130

Gen 5 Fertility Center is a growing fertility organization committed to building structured, reliable, and patient-focused care models. Our surrogacy program requires close coordination across recruiting, screening, clinical care, and ongoing case management. We value team members who take ownership of processes, bring order to complexity, and contribute to strengthening operations in a thoughtful and practical way. *Role Description* We are seeking a Surrogacy Operations Lead to help design, test, and operate a scalable surrogacy workflow, with a primary focus on surrogate recruiting and end-to-end process coordination. This is a hands-on, build-oriented role intended for someone who can independently organize processes, identify gaps, and work closely with internal team members to develop and strengthen surrogacy operations. The role will focus on building scalable workflows and operational foundations to support program growth and long-term sustainability. Based in San Diego, CA, this is a full-time, on-site role that requires close collaboration with clinical, administrative, and leadership teams. Key responsibilities include establishing and managing surrogate recruiting workflows, coordinating key milestones across the surrogacy journey, ensuring operational accuracy and compliance, and continuously refining processes to improve efficiency, clarity, and experience for all parties involved. *Key Responsibilities* * Lead and execute surrogate recruiting efforts, including sourcing strategies, intake coordination, and early-stage candidate engagement * Build familiarity with the entire surrogacy lifecycle, from initial inquiry through screening, matching, and ongoing coordination * Independently organize and manage records, timelines, and documentation related to surrogate cases * Coordinate scheduling and communication among surrogates, intended parents, clinical teams, and internal staff as needed * Identify operational gaps, bottlenecks, or inefficiencies and propose practical process improvements * Ensure day-to-day activities align with applicable legal, regulatory, and program requirements * Work closely with leadership to test, evaluate, and refine operational approaches before broader rollout *Qualifications* * Strong organizational and operational skills, with the ability to manage multiple workflows simultaneously * Clear, professional communication skills and the ability to interact effectively with surrogates, intended parents, and internal teams * Detail-oriented mindset with comfort working in regulated or compliance-sensitive environments * Ability to work independently while collaborating closely with leadership and cross-functional partners * Familiarity with fertility, surrogacy, healthcare, or case-based service models is strongly preferred * Comfort using technology and operational tools for tracking, coordination, and documentation * Bachelor’s degree in healthcare, social work, business, or a related field preferred * Demonstrated empathy, cultural sensitivity, and sound judgment when working with diverse families and sensitive situations Job Type: Full-time Pay: From $70,000.00 per year Work Location: In person

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2 days ago

Director, Software Engineering

MedImpact - San Diego, CA 92131

Exemption Status: United States of America (Exempt) $130,148 - $182,208 - $234,267 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Director, IT Software Engineering oversees several functional areas within the Information Technology department. This position oversees enterprise projects from the initiation phase through production readiness. Works at the strategic level for optimizing and streamlining processes and defining technology roadmaps. Essential Duties and Responsibilities include the following. Other duties may be assigned. Works in partnership with technical experts, architects, business analysts, and developers from external strategic partners and within IT to design and guide new software solutions and to revise or integrate with existing applications. Manages and leads subordinate managers, software engineers, business system analysts, and quality assurance software engineers in the development and support of corporate business solutions in-line with client needs, including documentation and procedures. Aligns and collaborates closely with internal departments and external strategic partnerships to direct multiple initiatives. Creates and manages complex project plans by effectively leveraging resources and managing project scope based on available information; troubleshoots issues and provides timely resolutions; guides the software development process based on prior experience, research and analysis of current and future best practices. Provides technical guidance that strikes a balance with the need to deliver on a deadline and still meet long-term strategic objectives. Monitors and directs all software engineering functions to demonstrate solution design meets standard architecture considerations and approvals to include: (1) standard database structures, (2) code standards, (3) common components and reusable programs (4) security and performance levels, (5) system interfaces and dependencies. Participates on cross functional project teams (internal and external) to deliver quality solutions that meet client’s business requirements. Gains a solid understanding of business requirements to support the development, testing, and production readiness efforts. Oversees the effort to create and improve product releases through continuous integration and automation. Looks for ways to automate and improve current processes/solutions within the software development lifecycle (SDLC). Lead the assessment of current legacy systems, evaluate solutions in the marketplace, creates technical vision/roadmap for implementing state of the art systems and get buy-in from IT Leadership to execute. Creates and implements action plans to mitigate risks and resolve issues, working with representatives from stakeholders across the company. Manages conflicting priorities and multiple projects effectively. Participates in and leads teams in appropriate SDLC technical artifact creation. Develops and promotes the overall vision, goals, objectives and strategies for the Software Engineering team in-line with the Information Technology Business Unit’s goals and objectives. Provides day-to-day management and supervision for software engineering team by directing and coordinating activities consistent with established goals, objectives, and policies. Provides hands-on design guidance and documentation as needed. Mentors team members from both a technical and professional career enhancement perspective by offering constructive feedback. Makes effective hires, develops and trains employees, coaches for optimal performance, gives team members regular performance feedback. Takes appropriate corrective action as needed to promote optimal employee performance and low staff turnover. Develops and maintains solid working relationships with employees and management in cross-functional areas. Keeps up-to-date with emerging IT trends and technologies and the industry’s best practices Supervisory Responsibilities Manages assigned staff in the segment area. Responsible for the overall direction, coordination, and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary. Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BA/BS Degree or equivalent; plus 10 years’ related experience; 10 years of SME in respective area(s); (or equivalent combination of education and experience); and 8 years supervisory experience; Supervisory experience may be substituted with 10 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader at the Director level or above that must be completed within 12 months in new position. Computer Skills Proficient with MS Suite (Word, Excel, Visio, Outlook, Project) to create documentation, manage schedules, and analyze data. Software architecture and design skills to guide the development of solutions that are secure, scalable, and reliable Background in: Oracle RDBMS and UNIX platforms Using JIRA for work management Web Services (SOAP and REST) Skills required for the POS Team: Experience developing and managing high volume, real-time transaction processing systems Experience with Object Oriented Programming languages such as C++ or Java Familiarity with communication protocols such as NCPDP telecommunication standards Skills for other Application Development Teams: Experience with Java Web Technology (JEE) Experience with Java frameworks such as Spring, JPA/Hibernate, and JSF Experience working with Web Containers such as Tomcat, JBOSS, IBM Websphere Familiarity with Web2.0 technology and Javascript Frameworks such as AngularJS Familiarity with Portal Standards (JSR 168, JSR 286) and portal containers such as Liferay Familiarity with Business Process Management (BPM) concepts and technologies such as IBM BPM Certificates, Licenses, Registrations None required. Other Skills and Abilities Sound knowledge of industry standard best practices, development lifecycle processes and methodologies. Experience using agile methodology is a plus. Extensive knowledge of strategy setting, program requirement and project management methodologies and system development methodologies. Good problem solving, business analysis and project management, including conceptual and analytical skills. Demonstrated ability to be client focused, responsive, flexible, positive and committed to delivering quality service and improvement in an environment of continuous change. Ability to work effectively with external partners/vendors to implement new solutions. Proven ability to work as a team player and develop solid work partnerships Possess excellent time management skills and the consistently meet deadlines. Demonstrated ability to influence others and facilitate meetings. Excellent organizational and communication skills (both written and verbal). Strong vendor and client management skills and experience in matrix management organization Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Business Acumen Directing Others Organizational Agility Conflict Management Drive for Results Political Savvy Customer Focus Innovation Management Strategic Agility Decision Quality Managerial Courage Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, at weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. Travel This position requires no travel, however attendance may be required at various local conferences and meetings. The Perks: Medical / Dental / Vision / Wellness Programs Paid Time Off / Company Paid Holidays Incentive Compensation 401K with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets. Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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