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2 weeks ago

LEGOLAND CA HEAD OF PROJECT MANAGEMENT

Merlin Entertainments - Carlsbad, CA

LEGOLAND CA Head of Project Management Location (Country-State-City) US-CA-Carlsbad Job ID 2025-9628 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California What you'll bring to the team Summary of Role: Manage the execution process for assigned capital projects. Lead project stakeholders and external design professionals in a collaborative effort to advance projects from approved conceptual designs through final scope definition, completion of bid and construction documents, bidding, construction, start-up and commissioning. Assume ownership of overall project execution including budget, schedule, scope, and design intent from preliminary concept approval through project completion. Projects consist of but are not limited to deferred general maintenance and operation needs, small construction build outs, infrastructure improvements Supervisory Responsibilities Manage and supervise activities of Project Management Department, Project Manager(s), Project Coordinator Liaison with the Finance department and Corporate Capital Management to manage project creation, asset removals, projections, reallocations, and closeouts. Interviews, selects, trains, coaches and provide on-going management of and direction for department employees. Creates schedules and approves time off requests. Implements corrective actions and discipline as needed. Has the authority to coach, counsel, discipline, suspend, and terminate employees. Completes and delivers employee performance evaluations and ensures consistent interpretation of the company policy. Ensure that all department employees follow the LEGOLAND established employee policies at all times. Conducts regular meetings for the purpose of directing, informing, training and motivating team members. Creates and maintains teamwork within the technical services department and together with all other departments. Delegates responsibilities clearly, concisely while maintaining accountability. Utilizes an open, approachable management style, seeking to build credibility in areas where not a functional expert Provides overall strategic governance for projects by establishing standards, processes, and tools for effective project management. Directs project management planning and execution processes to meet project design requirements, schedules, and organizational financial objectives. Ensures projects are completed in compliance with building, fire, health, ADA, and environmental codes. Monitors project milestones, contracts, change orders for compliance with established deadlines and budgets. Responds to escalated project issues that may impede project delivery and develop and coordinates solutions. Coordinates and obtains critical design review to adhere to IP guidelines and ensure design meets the basis of design and project objectives. Maintains a high level of professional appearance, demeanor, ethics and models The Merlin Way Primary Responsibilities: Plan, budget and schedule construction and special event projects as assigned. Monitor contractors’ activities to ensure compliance with contract documents, design intent, and expectations of end users. Coordinate all construction activity, including start-up and commissioning, to minimize impact on ongoing park operations and ensure all agreed upon park requirements are met. Bid project and issue contracts and/or purchase orders Track cost and coordinate problems and changes through all phase of the project until completion. Coordinate and manage drawing files and printing for all departments. Additional Responsibilities: Project Planning Sources external vendor bids, guiding contractors through scope and monitoring rate increases or variances between competitive bids Submits and guides Capital Appropriation Requests at project initiation – working directly with finance department to ensure all project funding is released Establishes new vendor relationships and monitors existing relationships to ensure competitive bidding and strong performance Organizes bidder’s conferences and establishes scope of work for project to be bid and writes RFP documents for project bids and bidding conferences. Works with finance team to ensure invoices are approved and paid Writes, documents, and organizes Park specifications to streamline and ensure investments support park standards and equipment. Program Planning Organizes list of maintenance capex needs for each given year, providing funding estimates and known scope/impact. Work directly with park departments to gather bids prior to the capital proposal distribution meeting Develops and monitors the full range of projects in a clear tracking method that ensure each project is on track with budget, scope, and timelines Reviews finance spending reports on capital investments, ensuring completed projects are closed out and advises finance team of projects still in process Sets up meetings with maintenance functional managers to review team assistance or recommendations for the projects Project Management Leads project implementation, sourcing, and facilitating communications and negotiations with external contractors Oversees construction and production, ensuring any specialty items have inspections by either external or internal resources Hires and manages architects and designers, ensuring permitting and inspections are done according to code Ensures LEGOLAND-hired special inspectors, surveyors and soils reports are contracted and administered as needed Works with purchasing and contracting teams to ensure agreements with vendors are placed appropriately, negotiating terms and sourcing new vendors when necessary Project Monitoring, Controlling and Safety Coordinates with park Health and Safety team to ensure contractors meet LEGOLAND California Resort safety guidelines Ensures contractors have own safety assessments in place and a key person in charge for safety monitoring Organizational Process Assets Archiving Ensures projects are properly closed out and any City signoffs are received. Updates park drawings and documents updates electronically to be held in the archives Logs project data and stores data for future project planning and lessons learned Collates and manages the documentation of park specifications (materials, product information, installation preferences) Ensures transmittal of pertinent project information to teams and external contractors Coordinates with Merlin Magic Making project manager on larger projects to acquire project assets to be implemented into the park site plan and archives Qualifications & Experience Must have at least (5) five years or more experience in engineering design and/or project management. Must have comprehensive knowledge of the design process and the means & methods of construction. Technical and functional knowledge of site and building systems including; site utility distribution, structural, mechanical, electrical, plumbing, HVAC, water filtration, fire protection. Functional knowledge of specialty technology systems used within the theme park industry. Excellent communication skills – oral & written. Strong organizational skills. Ability to analyze complex issues and develop effective plans and strategies. Ability to work effectively with individuals at all levels within the organization. Ability to multi-task and manage multiple project processes simultaneously. Ability to work flexible hours Preferred Experience: Bachelor of Science degree in Construction Management, Civil, Structural, Mechanical, or Electrical Engineering, or other related disciplines or a Bachelor of Architecture degree. Or equivalent experience, schooling in alignment with this position Benefits Excellent health care options (medical, dental, and vision that encourage preventative care). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation. Merlin Magic Pass for friends and family to enjoy the parks & attractions Recognition Programs and Rewards 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities Pay Range Compensation between USD $115,000.00/Yr.-USD $125,000.00/Yr.

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2 weeks ago

Chef De Cuisine Bar Traza/Splash

Omni Hotels - Carlsbad, CA

Overview La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description Supervising the every day operation of the department, ensuring all presentation specifications and quality standards are correctly followed. Responsibilities Responsible for the management and supervision of the Vue kitchen operation. Responsible for all scheduling, purchasing, quality control and discipline in all areas of kitchen operation. Follow-up daily on all product freshness, rotation and development. Practice, communicate and abide by all La Costa Resort & Spa rules and regulations, safety and sanitation policies through daily dialogue with all hourly staff. Develop and challenge existing processes of standardization with focus on expense control and quality. Ensure all health safety regulations are in compliance at all times at a 95% or better for health scores. Achieve goals set for guest surveys (Medallia or other) in a particular category. Ensure financial goals are achieved in safety, food cost %, labor cost % & associate injury %. Assist in restaurant marketing by using social media, promotions & press visits. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned. SUPERVISORY RESPONSIBILITIES To supervise all aspects of the department, uphold quality, presentation and production standards. Ensure that all La Costa Resort and Spa policies and procedures are followed by all employees. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apprenticeship or culinary trade school degree preferred. Four to five years in luxury hotel kitchens with high volume and quality preferred. Must have experience managing culinary staff in a 3 meal restaurant. Previous supervisory experience and ability to multi task is required. Must be able to cover any station in the event of an emergency. LICENSE OR CERTIFICATE REQUIRED: San Diego County Foodhandler’s card PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Salary: $81,000-$86,000 The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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2 weeks ago

Chef De Cuisine Bar Traza/Splash

Omni Hotels - Carlsbad, CA 92009

Overview: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: Supervising the every day operation of the department, ensuring all presentation specifications and quality standards are correctly followed. Responsibilities: Responsible for the management and supervision of the Vue kitchen operation. Responsible for all scheduling, purchasing, quality control and discipline in all areas of kitchen operation. Follow-up daily on all product freshness, rotation and development. Practice, communicate and abide by all La Costa Resort & Spa rules and regulations, safety and sanitation policies through daily dialogue with all hourly staff. Develop and challenge existing processes of standardization with focus on expense control and quality. Ensure all health safety regulations are in compliance at all times at a 95% or better for health scores. Achieve goals set for guest surveys (Medallia or other) in a particular category. Ensure financial goals are achieved in safety, food cost %, labor cost % & associate injury %. Assist in restaurant marketing by using social media, promotions & press visits. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned. SUPERVISORY RESPONSIBILITIES To supervise all aspects of the department, uphold quality, presentation and production standards. Ensure that all La Costa Resort and Spa policies and procedures are followed by all employees. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apprenticeship or culinary trade school degree preferred. Four to five years in luxury hotel kitchens with high volume and quality preferred. Must have experience managing culinary staff in a 3 meal restaurant. Previous supervisory experience and ability to multi task is required. Must be able to cover any station in the event of an emergency. LICENSE OR CERTIFICATE REQUIRED: San Diego County Foodhandler’s card PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Salary: $81,000-$86,000 The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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2 weeks ago

Banquets Bartender – On Call

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: Make drinks for Servers and customers. Always act in a professional manner while on duty. Keep bar clean and stocked at all times. Act as Cashier, being responsible for a bank and all checks opened in your server number. Keep your bank balanced on a daily basis. Responsibilities: Knowledge of all drinks, recipes and specials offered. Complete pour tests as needed. Fill requisitions. Keep the bar fully stocked with fresh cut fruit, ice and all items on the par sheets, and return filled requisitions to Manager. Tender all checks opened in you number. All servers checks and close out servers at the end of their shift. Knowledge of the NCR including running all of the necessary reports as Cashier. If issued a bank it must always be equal to amount given. Basic knowledge of the menu and any menu specials offered for that particular day. Servicing customers at the bar and in the Lounge area. Keep bar and lounge spotless at all times. Never leave the bar unattended without designating a qualified person to cover the bar until you return. Answer the phone when needed (i.e., orders). Be able to answer any customers questions or direct them to someone who can. Qualifications: Comply at all times with Omni La Costa Resort and Spa standards and regulation to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees, Serve guests according to the resort’s standards in a friendly, courteous, and professional manner. Respond to guest problems, complaints, and accidents. Communicate to management, if necessary. Set all tables according to resort standards. Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions. Follow all money handling procedures when serving the guest. Know and use “suggestive selling” techniques. Know the menu items for each function served and able to give accurate descriptions. Attend meetings/training as required by management. Perform and other duties as requested from management. NECESSARY LICENSES/ CERTIFICATIONS RBS Certification will be required prior to the start of employment. Must complete CA Food Handler’s Card training provided upon hire. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee frequently is required to talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Pay Rate: $16.50/hr + tips Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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2 weeks ago

LEGOLAND CA HOTEL ACCOMMODATION MANAGER

Merlin Entertainments - Carlsbad, CA

LEGOLAND CA Hotel Accommodation Manager Location (Country-State-City) US-CA-Carlsbad Job ID 2025-9746 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California What you'll bring to the team ROLE Summary: The Accommodations Manager oversees the daily operations of the accommodations team, ensuring the highest levels of guest satisfaction, operational efficiency, and compliance with health, safety, and brand standards. This role is responsible for leading and developing a motivated, high-performing team across front office, housekeeping, reservations, valet and lobby management, public areas, retail and overnight operations. The Accommodations Manager plays a key role in maintaining and enhancing operational standards, safeguarding revenue through profit protection and PCI compliance, and providing administrative oversight of property management systems, task management tools, reports, and auditing. Working collaboratively with resort partners—including food & beverage, entertainment, pool operations, security, marketing, and sales—they deliver seamless guest experiences while driving process improvements, achieving financial targets, and fostering team engagement and development through effective leadership Operational Excellence: Lead the daily operations of accommodations including front office, housekeeping, reservations, and overnight operations. Ensure facilities are maintained to brand standards of cleanliness, safety, and presentation. Manage and monitor property management systems, task management tools, and night audit processes. Serve as the primary liaison for resort functions (F&B, entertainment, pool operations, security, sales, and marketing). Collaborate with Business Support functions on inventory, collateral, and departmental purchasing in line with budget and policy. Support adherence to revenue protection practices, including PCI compliance and profit protection. Provide balanced leadership to the day and night teams, ensuring coverage during evenings, weekends, and on-call as required. Partner with the Revenue Manager on night audit accuracy, revenue reporting, and billing processes. Identify additional revenue opportunities and provide input into sales and marketing initiatives. Perform other duties as assigned to support the business needs of the resort. Team Leadership & Development: Lead, coach, and develop a multi-level accommodations team, fostering accountability, engagement, and growth. Conduct regular performance reviews, set clear goals, and provide constructive feedback. Drive team training plans, ensuring compliance and skill development are consistently achieved. Recognize and celebrate team achievements, while addressing performance concerns effectively. Promote a collaborative, positive, and inclusive workplace aligned with Merlin’s values. Guest Experience: Actively monitor and respond to guest feedback, surveys, and online reviews to drive service excellence. Resolve guest issues with a focus on service recovery, minimizing compensation while maximizing satisfaction. Partner with Guest Experience teams to develop action plans that address recurring challenges and improve the guest journey. Support guest-facing entertainment, F&B, and leisure experiences through effective coordination with resort stakeholders. Health & Safety: Oversee compliance of policies and procedures set forth within the Merlin Entertainments Group Health, Safety and Security Policy. Understand risk assessments and ensure reporting of any new risks as appropriate. In cases of incidents or accidents ensure appropriate reporting is done in a timely and accurate manner. Actively share ideas, comments, and suggestions for improving safety within their work areas with their appropriate line manager. Qualifications & Experience Skills and Competencies Guest-Centric Approach: Dedicated to exceeding guest expectations and delivering exceptional experiences. Leadership and People Development: Skilled at mentoring and inspiring teams, driving accountability, and fostering a culture of excellence. Operational Expertise: Strong knowledge of accommodation management practices, including housekeeping and front office operations. Analytical Thinking: Ability to use data to inform decisions and optimize operations effectively. Communication Skills: Excellent verbal and written skills to engage with staff, guests, and stakeholders at all levels. Continuous Improvement Mindset: Proficient in identifying opportunities for process optimization and leading change initiatives. Behaviours A Merlin job is like no other. Our values—Own Your Craft, Go Together, Enjoy the Ride, Drive & Discover, and We Care—guide the behaviours that set us apart. By living these values, we bring joy, create connections, and make lasting memories for our guests, while fostering a positive and supportive environment where everyone can thrive. Own Your Craft: Continuously sharpen your expertise, seek personal growth, and help others to develop in their roles. Actively listen to feedback and integrate it into improving performance. Stay curious and draw inspiration from both industry and the broader world to keep at the cutting edge of entertainment. Go Together: Foster strong, trusting relationships by collaborating with colleagues across teams, locations, and cultures. Work together to solve problems, leveraging diverse perspectives to find the best solutions. Commit to decisions once made, and act swiftly to drive progress and deliver results. Enjoy the Ride: Bring a sense of fun, positivity, and energy to the workplace, creating a joyful environment. Support and encourage others during challenges, viewing setbacks as opportunities to learn and grow. Cultivate a welcoming atmosphere where people feel valued, included, and like they belong. Drive & Discover: Take ownership of your work, delivering excellence by seeing tasks through to completion. Prioritise tasks that have the greatest impact, focusing on quality over quantity. Pro-actively explore new opportunities to improve guest experiences, taking calculated risks to drive innovation. We Care: Go above and beyond for both guests and colleagues, showing thoughtfulness in every interaction. Uphold uncompromising standards of safety, security, and welfare, prioritising the well-being of everyone. Actively contribute to making a positive impact on the environment and local communities, demonstrating social responsibility in all decisions. Benefits Excellent health care options (medical, dental, and vision that encourage preventative care). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation. Merlin Magic Pass for friends and family to enjoy the parks & attractions Recognition Programs and Rewards 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities Pay Range Compensation between USD $75,000.00/Yr.-USD $85,000.00/Yr.

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2 weeks ago

LEGOLAND CA HEALTH & SAFETY MANAGER

Merlin Entertainments - Carlsbad, CA

LEGOLAND CA Health & Safety Manager Location (Country-State-City) US-CA-Carlsbad Job ID 2025-9757 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California What you'll bring to the team We are LEGOLAND California Resort! The place where FUN is build and memories are made. Across our Resort, we have two fantastic LEGO Themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attraction, 20 food and beverage locations and 14+ retail outlets- the opportunities to build your career path is endless! At LEGOLAND® California Resort, our mission is to create truly memorable experiences, and we place the upmost importance on the safety and well being of our guests and employees. To enhance guest and employee experience we are on the lookout for our Next Health & Safety Manager! ROLE OVERVIEW The Health and Safety Manager plays a vital role in supporting the Health and Safety Director in developing, implementing, and continuously enhancing the Resort’s health and safety strategy. This role champions a proactive safety culture, ensures compliance with all relevant legislation, and supports operational excellence across the resort. With responsibilities ranging from risk management and departmental support to incident investigation and emergency planning, this position is instrumental in fostering a “Safety First” mindset across all teams. The Health and Safety Manager also supports the training, development, and performance of the Health & Safety team, helping to build a culture of awareness, accountability, and continuous improvement. This is a hands-on leadership position that requires strong collaboration, sound judgment, and a deep commitment to the health, safety, and well-being of our guests, employees, and partners. KEY ACCOUNTABILITIES Health & Safety Strategy & Risk Management Champion safety leadership and embed safety as a core value across all resort departments. Collaborate on the development and implementation of resort-wide health and safety strategies aligned with business objectives. Conduct and review comprehensive risk assessments, SOPs, and CoSWPs to ensure effective mitigation of safety hazards. Monitor, audit, and analyze safety performance to drive data-informed improvements. Lead contractor safety protocols, ensuring compliance with site rules and regulatory standards. Support departmental ownership of health and safety practices, enabling sustainable risk control. Operational Support & Collaboration Partner with operational leaders to support the safe planning and execution of daily resort activities. Provide coaching and guidance to teams on health and safety expectations and improvements. Serve as the Safety Duty resource on select trading days, offering on-the-ground support and decision-making. Support capital and development projects with risk oversight during planning, mobilization, and launch phases. Training, Communication & Culture Building Design and deliver targeted training to improve staff competency and safety awareness across all levels. Promote Merlin’s “Protecting the Magic” campaign and health & safety vision to inspire cultural change. Develop engaging communications and lead consultative forums that reinforce safety best practices and knowledge-sharing. Monitoring, Auditing & Continuous Improvement Conduct internal audits, inspections, and trend analysis to assess safety compliance and identify enhancement opportunities. Investigate incidents and near-misses thoroughly, delivering root cause analysis and implementing corrective actions. Provide insight into liability and workers’ compensation claims and collaborate with stakeholders on effective case resolution. Emergency Planning & Crisis Management Coordinate safety drills and contribute to emergency response planning with internal teams and external agencies. Act as a liaison with emergency services, regulatory bodies, and insurers as needed. Support the effective management of first-aid and security operations in line with local laws and Merlin standards. CRITICAL INTERFACES Stakeholder Engagement Purpose Health & Safety Director Strategy alignment, project updates, leadership support Resort Department Heads Daily operational safety collaboration and guidance Technical & Operations Teams Risk mitigation and compliance support Regional H&S Leadership Strategic alignment and performance consistency Merlin Magic Making (MMM) On-site project support and compliance guidance Emergency Services Coordination for drills, emergency planning, and response Regulatory Bodies External compliance, industry representation, and best practice adoption Qualifications & Experience EXPERIENCE & QUALIFICATIONS Proven leadership in health and safety within a high-risk or complex environment. Strong background in safety program development, training, auditing, and risk management. Certifications such as OSHA 30, NEBOSH, ASP, CSP, or equivalent are required or strongly preferred. Chartered IOSH status (or in progress) is desirable. Proficiency in Microsoft Office and safety management software. KEY SKILLS & COMPETENCIES Strategic thinker with a hands-on approach to safety management. Exceptional communication, collaboration, and coaching skills. Deep knowledge of safety standards, regulations, and auditing practices. Ability to analyze safety trends, identify risks, and implement effective solutions. Strong organizational and time-management skills with attention to detail. Demonstrated commitment to building a positive, safety-first culture. LIVING THE MERLIN WAY We Care Prioritize well-being, safety, and positive impact—for colleagues, guests, and communities. Own Your Craft Commit to mastery, continuous learning, and sharing expertise with others. Drive and Discover Deliver results with curiosity, courage, and innovation. Go Together Build trust, embrace collaboration, and champion diverse perspectives. Enjoy the Ride Bring positivity, celebrate progress, and make work fun and fulfilling. Benefits Your Benefits Odyssey Begins Here: Generous Vacation and other Time off perks: Time off is your passport to recharge. Enjoy a generous PTO policy to explore, relax, and rejuvenate. ‍ Affordable Health Plans: Dive into the comfort of affordable medical, vision, and dental plans that prioritize your well-being. Global Access Pass: Picture this – free entry to all Merlin attractions worldwide! Your golden ticket extends to family and friends, unlocking a world of wonder. Secure Your Future: Safeguard your legacy with company-paid life insurance – because we care about your peace of mind. 401(k) Matching Plan: Your financial goals are important. Benefit from our 401(k) matching plan to help you build a secure future. Continued Growth: Joining Merlin isn't just a job; it's a thrilling expedition. Expect continuous growth in an exciting, global organization that values your journey. ‍ ‍ ‍ Family and Friends Fun: Your loved ones are part of the adventure! Share the joy with family and friends as they too enjoy free entry to our magical attractions. Pay Range Compensation between USD $75,390.00/Yr.-USD $90,000.00/Hr.

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2 weeks ago

Banquets Bartender – On Call

Omni Hotels - Carlsbad, CA

Location La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description Make drinks for Servers and customers. Always act in a professional manner while on duty. Keep bar clean and stocked at all times. Act as Cashier, being responsible for a bank and all checks opened in your server number. Keep your bank balanced on a daily basis. Responsibilities Knowledge of all drinks, recipes and specials offered. Complete pour tests as needed. Fill requisitions. Keep the bar fully stocked with fresh cut fruit, ice and all items on the par sheets, and return filled requisitions to Manager. Tender all checks opened in you number. All servers checks and close out servers at the end of their shift. Knowledge of the NCR including running all of the necessary reports as Cashier. If issued a bank it must always be equal to amount given. Basic knowledge of the menu and any menu specials offered for that particular day. Servicing customers at the bar and in the Lounge area. Keep bar and lounge spotless at all times. Never leave the bar unattended without designating a qualified person to cover the bar until you return. Answer the phone when needed (i.e., orders). Be able to answer any customers questions or direct them to someone who can. Qualifications Comply at all times with Omni La Costa Resort and Spa standards and regulation to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees, Serve guests according to the resort’s standards in a friendly, courteous, and professional manner. Respond to guest problems, complaints, and accidents. Communicate to management, if necessary. Set all tables according to resort standards. Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions. Follow all money handling procedures when serving the guest. Know and use “suggestive selling” techniques. Know the menu items for each function served and able to give accurate descriptions. Attend meetings/training as required by management. Perform and other duties as requested from management. NECESSARY LICENSES/ CERTIFICATIONS RBS Certification will be required prior to the start of employment. Must complete CA Food Handler’s Card training provided upon hire. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee frequently is required to talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Pay Rate: $16.50/hr + tips Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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2 weeks ago

F&B Hotel Front of House Lead

Aramark - Carlsbad, CA 92008

Job Description Help lead our Hotel Food and Beverage Front of House team and set the standard for hospitality at LEGOLAND Resort! Guide and mentor your team to ensure exceptional dining experiences for our guests. We?re looking for team players who are organized, focused, accountable, and above all, carry a positive attitude every day.?The sky is the limit for what you?ll go on to achieve next! Ignite your passion, pursue what matters. Compensation Data COMPENSATION: The Hourly rate for this position is $18.00 to $19.03. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities - Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. - Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. - Act as and perform necessary duties in the absence of assistant manager. - Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces. - Ensure proper stock of supplies and products through shop inventory and ordering when necessary. - Ensure all food products meet quality standards; promptly alert management and remove any items that do not meet these expectations. - Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited. - Greet and seat guests in a friendly, efficient and courteous manner. - Ensure needs or requests are accommodated and allergy concerns are escalated. - Direct and participate in maintaining the cleanliness and appearance of the front-of-house environment, including sweeping and mopping floors, clearing tables, scrapping dishes and ensuring buffet services are tidy and presentable for guests. - Lead and engage in the delivery of food and beverages, ensure stations are well-stocked, and manage the upkeep of coffee, drink, and soda stations to enhance guest satisfaction. - Work closely with the kitchen staff, providing help where needed to optimize the guest experience. - Support all Front of House employees by stocking supplies, cleaning all working areas, and assisting with basic prep work as needed. - Manage and count inventory for locations as needed. - Assist with catering and special events as needed. - Adhere to the uniform policy. - Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications 1 year of Food and Beverage Service Experience preferred. Strong problem-solving abilities and organizational skills Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel). Able to pass a Food Handler certification exam Sufficient education or training to read, write, count and follow verbal and written instructions Be able to work quickly and concisely under pressure. Available to work holidays and weekends as well as shorter or longer hours due to business volume. Physical Requirements Frequent lifting, pushing, pulling, bending, squatting, and stooping. Expect constant walking and standing during shifts. Occasional crawling and climbing. Regularly lift and carry items weighing 20 to 40 pounds, including lifting trays overhead as part of food exposition duties. Ability to lift up to 60 pounds. The role will require wearing uniforms and Personal Protective Equipment (PPE). Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions. Exposure to extreme temperature changes. Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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2 weeks ago

Assistant Front Office Manager

The Westin/Sheraton Carlsbad Resort & Spa - Carlsbad, CA 92008

We are seeking a hospitality professional to round out our phenomenal resort team and represent our Marriott’s Westin and Sheraton Carlsbad Resort & Spa. The ideal candidate is vibrant, positive, energetic, and team-oriented and focused on achieving their personal goals and every aspect of the guest experience for the position of *Assistant Front Office Manager.* * Previous Marriott hotel experience a _*plus*_ * Weekend availability _*required*_ *ESSENTIAL FUNCTIONS* * Ensure Front desk is following the WELCOME process, have proper understanding of Marriott BONVOY membership, use of the 10/5 rule, check- out process is efficient, and telephone prop. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, (i.e. proper public relations techniques are utilized, guests are handled both courteously and professionally. Proper identification, input of personal information, and credit are established and all posting, rate schedules, packages, cash transactions, account settlements and deposits are handled correctly). * Ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally stating first name, calls are answered in a timely manner and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through, Guest and Associate requests are input into GPX, follow up calls are made to guest and time of tasks completed. * Oversee the completion of training for the departments (Front Desk, PBX, Bell, Marketplace, Corporate Lounge Attendant). Direct and assist staff in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Monitor all checklists making sure they are being completed correctly and in a timely fashion. * Assist with overseeing the Bell Department in absence of the Captains. Check Lounge and ensure open and closed on time as well as operated efficiently. * Lead by example by arriving at workplace on time with tools and all equipment needed for service as well as ensuring staff follows suit. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Balance the house and block rooms according to standard. Review the daily room availability and inform staff in Buzz sessions. Check status of departures on a daily basis. Make sure all stock for necessary printing is ordered. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, Night Audit, and the Front Office Manager. Ensure Night Audit is processing all tasks correctly and completely. Assist with the Marriott/BONVOY 95% redemptions. * Ensure all necessary reports, edited time punches, Daily Department Associate Audits, and forms are completed daily. Track and log all upgrades, call-offs, and guest complaints. Assist in new-hire and termination process. Pre- screen Guest Services applicants, complete reference checks, new hire paperwork, and all associate paperwork for payroll processing. Complete guest accounting with accuracy and ensure skip accounts are completed in a timely manner. Review that cancelation and no-show fees are being completed by night audit. Assist with reviewing department invoices and departmental monthly budget. *SUPPORTIVE FUNCTIONS* In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: * This position will require associate to train during the overnight hours in order to have a clear understanding and successfully complete a Night Audit shift when the need should arise. * Assist Guest Relations/Receivables as necessary. * Any other duties as assigned by the Front Office Manager. *SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES* The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Extensive knowledge of the hotel, its services and facilities. * Must have excellent customer relations skills and leadership capability. * Must be detail oriented with outstanding organizational and communication skills. * Must possess basic computational ability. * Must possess basic computer skills. * Must have excellent leadership capability and customer relations skills. * Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. *Physical Demands * * Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. * Must be able to sit at a desk for up to 4 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. * Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. * Must be able to lift up to 15 lbs. occasionally. * Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. * Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. *QUALIFICATION STANDARDS* *Education* High school or equivalent education preferred. *Experience* Minimum two years previous supervisory experience preferred. Bell Services experience required. *Licenses or Certificates* * Ability to obtain and/or maintain any government required licenses, certificates or permits. * Must have valid Driver’s License for a minimum of three years. * Must have clean driving record. * Must be TIPS certified Job Type: Full-time Pay: $25.00 - $27.00 per hour Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance Experience: * Hotel management: 2 years (Required) License/Certification: * Driver's License (Required) Ability to Commute: * Carlsbad, CA 92008 (Required) Work Location: In person

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3 weeks ago

Lead Cook – Aramark F&B located at LEGOLAND CA Hotels – Legoland California Hotels

Aramark - Carlsbad, CA 92008

Job Description The Lead Cook is responsible for cooking and preparing food using standard recipes and production guidelines while following food safety, food handling, and sanitation procedures. The individual in this role should safely handle knives and equipment including grills, fryers, ovens, broilers, etc. The Lead Cook may supervise employees and delegate responsibilities. The responsibilities of the position may vary by location based on client requirements and business needs. Long Description COMPENSATION: The Hourly rate for this position is $21.00 to $21.65. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Compensation Data The hourly rate or salary range for this position ranges from $21.00/hr to $21.65/hr, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Job Responsibilities Works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc. Cooks and prepares food following production guidelines and standardized recipes. Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. Monitor and ensure all staff comply with shift times and scheduled breaks to maintain operational efficiency while adhering to local labor laws and ensuring meal violations and overtime (unless authorized) are limited. Coordinate and assist in setting up and breaking down stations designated by the manager. Use and care for kitchen equipment, including knives, stoves, freezers, and other machinery. Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces. Assist with catering and special events as needed. Adhere to the uniform policy. Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications 2+ years' experience as a cook or in a related role required Validated knowledge of the basic principles of food preparation, various cooking methods, and food safety regulations such as accurate food handling, sanitation, and storage Able to pass a Food Handler certification exam Sufficient education or training to read, write, count and follow verbal and written instructions Be able to work quickly and concisely under pressure. Available to work holidays and weekends as well as shorter or longer hours due to business volume. Physical Requirements Frequent lifting, pushing, pulling, bending, squatting, and stooping Expect constant walking and standing during shifts. Occasional crawling and climbing Frequently lift and carry items weighing 20 to 40 pounds, including lifting trays over the shoulder. Ability to lift up to 60 pounds The role will require wearing uniforms and Personal Protective Equipment (PPE). Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions. Exposure to extreme temperature changes. Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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3 weeks ago

Director of Racquets

- Carlsbad, CA 92009

Turn your passion for the game into a lasting career with Cliff Drysdale Tennis! With a strong history of growing leaders internally, we are the ideal launchpad for your career in the sports management industry. A Director of Racquets position is available at Omni La Costa Resort & Spa, Carlsbad, California, and comes with medical, dental, vision, life, short-term disability, and a 401k with a company match. COMPENSATION: The compensation package includes an annual base salary of $70,000-100,000 plus Commission. Nestled in coastal Carlsbad, Omni La Costa Resort & Spa is a premier luxury destination known for its world-class amenities and exceptional guest experiences. The resort features 400 acres of stunning property, championship golf courses, a world-renowned spa, and a variety of dining options. The Omni La Costa Tennis & Pickleball Center is home to 12 tennis courts and 6 pickleball courts, serving as a vibrant hub for racquet sports enthusiasts of all levels. The resort also holds a storied history in professional tennis, having hosted numerous ATP and WTA tournaments that featured legends of the game. This legacy continues today with a thriving tennis and pickleball community that blends tradition with innovation. As the Director of Racquets, you are responsible for the overall racquet’s operations at the facility. Working within the framework of Cliff Drysdale Management, the Director will run an operation compatible with the interests of members and their guests as well as club employees. This includes the quality of the club’s tennis & pickleball services and programs along with the security and protection of the club’s assets and facilities. Job Expectations: Develop, manage and improve a racquets facility within the framework Cliff Drysdale Tennis. Be the leader of your racket sport facility, both in on and off court activities. You can expect to teach a minimum of 20 hours weekly. Create a regular schedule of hours that you are on-site. When not on-site be available on call to deal with emergencies or appoint someone else at your club or corporate to be the point person. Your Salary includes all duties described in the job responsibilities as well as 6 corporate days to assist in corporate events or trainings, etc. Corporate days will be assigned to you by the corporate office. Job Responsibilities: Plan, develop and grow the tennis & pickleball programs for all levels: Lessons Adult and Junior Clinics Special Events Leagues Cardio Tennis Tennis 101 Administers and enforces facility and corporate policies and procedures. Adheres to the Director’s Guide and Employee Handbook. Teach a minimum of 20 hours per week. Selects, trains, supervises and evaluates staff. Markets tennis facilities to members and guests. Ensures that all facility members and guests receive courteous, prompt and professional attention to all their tennis needs. Ensures the safety of members, guests and employees by following safety guidelines. Manages the tennis shop (if applicable). Establishes and implements an accurate inventory control system and reports results accordingly. Ensures revenue is properly recorded into POS system and reconciled daily to schedule. Ensures checks are secure and deposited weekly. Provides lessons and clinics relating to the techniques and strategies of tennis to members and guests. On a daily basis ensures that the courts are in the best playing conditions possible. Conducts weekly pro staff meetings. Writes and edits all tennis & pickleball -related news for the facility newsletter and website. Develops budgets and takes appropriate action to ensure budget goals are met. Develops a detailed annual calendar of tennis activities and coordinates with Corporate Marketing applicable promotion campaigns. Maintains a close working relationship with the Facility General Manager/Owner and non-tennis facility staff. Attends facility management meetings. Provides monthly reports as required by Corporate Operations. Inspects and maintains all physical areas for cleanliness and safety. Inspects and maintains all equipment for physical condition and safety. Ensures that all employees consistently comply with company’s and facility’s employee manual and with all applicable federal and state employment laws. Maintain accurate membership database. Ensures that payroll entry is correct for all staff Responsible for accurate recording of all on court programming. Strong knowledge of tennis merchandise in order to properly give information to consumers. Responsible for knowing the facility POS system and training others to use the system. Other duties as assigned. Housing: Housing is not provided. Benefits: Full-time employees receive medical, dental, vision, life insurance, and PTO. All regular full-time and part-time employees are eligible to participate in the 401k plan. Work Authorization: Candidates must be authorized to work in the United States or be eligible to obtain authorization. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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3 weeks ago

Vue To Go Server – Part Time

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: VUE is a lively and contemporary restaurant with an outdoor dining patio and magnificent “VUEs” of championship golf courses and lush green rolling hills. This signature restaurant features creative dishes, a unique selection of craft brews, wines and cocktail offerings. A leisurely meal the whole family will enjoy. As a VUE To-Go Server you will deliver all orders promptly, professionally and enthusiastically with the utmost care given to guests’ satisfaction. Responsibilities: Be on time and adhere to uniform codes and policies. This includes personal cleanliness, proper grooming and being well rested and alert. Professionally and with friendly service, deliver room service orders within quoted delivery times. Complete all side work during shift that is designated either by the supervisor or manager. Ensure that all orders have correct and proper items before delivery. Assist manager and room service staff when needed. Ensure standards of cleanliness and proper care of all supplies. Understand all policies and procedures of the hotel and department. Have a complete understanding of menu items available through room service. Show guests the utmost courtesy and willingness to take care of their needs. Utilize safe work practices at all times, adhering to all safety and sanitation guidelines. Deliver amenities to VIP and Select Guests. Qualifications: Must also have a California Driver’s License and an accident and traffic violation free driving record. Ability to read, write and explain instructions and details to associate and guests. Experience as a server that demonstrates an ability to work quickly, yet professionally is highly preferred. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee frequently is required to talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally push/ pull up to 250 lbs. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Pay Rate: $16.50/hr + tips Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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