Looking to move to Carlsbad and want to connect with local employers? Fill out this form and we’ll help you get recruited.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Director of Housekeeping Overview: Omni Hotel & Resorts is seeking an experienced Director of Housekeeping to join our team. This team member will manage, direct, and coordinate all functions of the housekeeping and laundry departments and work in close collaboration with other departments to ensure an elevated guest experience throughout the property. As our heart of the house, the housekeeping department strives to maintain impeccable levels of cleanliness and upkeep. The Director of Housekeeping also ensures cost controls are in place and supports a positive work environment for all associates. Responsibilities: • · Maintain standards of cleanliness and a consistent guest experience as documented in Medallia, AAA, and the ability to execute all Omni Hotels facility standards and guidelines. • · Resolves difficult or unusual problems arising with Guests, while maintaining good Guest relationships, demonstrating outstanding hospitality through the corrective action taken. • · Ensure a smooth, efficient, and economic operation in the housekeeping department. To specify and purchase supplies and record all data pertaining to the housekeeping department. • · Effectively monitor and facilitate the housekeeping department's role in the property's preventative maintenance CARE program throughout the hotel. • · Maintain a highly motivated and trained staff that continually strives for excellence, in service and cleanliness. • · Effectively coach and counsel associates and managers as needed and complete performance evaluations. • · Maintains open and clear communication with all departments and guests to ensure consistent service. • · Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program. • · Close coordination and communication with other internal departments. • · Maintain close interactions with front office, to ensure rooms are available for sale, and with Engineering to ensure guest room and all public areas are at peak operative levels. • · Oversees staff scheduling, Kronos and payroll cost controls. • · Maintains Housekeeping turnover to an acceptable level. • · Directly control the issuance and retrieval of associate uniforms. • · Administer the Lost and Found department ensuring all Omni Hotel standards are met or exceeded. • · Directly control the key control program for all housekeeping associates. • · Monitor all guest requests to ensure they are met within the prescribed time limits. • · Inspect and tour all public areas several times daily. • · Inspect all VIP rooms daily. • · Maintain and administer quarterly linen inventories, responsible for action plans to address shrinkage. • · Develop master cleaning schedules and administer accordingly. • · Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption. • · To ensure that all Systems and Controls, Loss Prevention, and Energy Conservation guidelines are in line. • · Champions the All in Omni culture. Qualifications: • · Minimum 5 years Housekeeping supervisory experience in hospitality is required. • · Previous experience in luxury hotel environment required. • · 2 years minimum of Director-level housekeeping leadership experience required. • · Must have the ability to lead, motivate and develop others. • · Ability to communicate (verbal and written) in English. • · Ability and willingness to stand for an entire shift. • · Ability and willingness bend, stretch, reach, and push moderate to heavy weight. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. As the strategic business leader, the Club General Manager will orchestrate all facets of Club operations, enhancing our esteemed membership experience. . The Club General Manager is accountable for all administrative functions including budget, control, strategic planning, membership and golf sales and marketing strategies. This pivotal role demands a blend of strategic oversight and operational agility, ensuring outstanding financial performance, member satisfaction, and team development. The ideal candidate will catalyze excellence, drive operational success, and foster an inspiring team culture. The Club General Manager reports to the Omni La Costa Managing Director. Essential Duties and Responsibilities: STRATEGIC LEADERSHIP: Steer the Club's strategic direction, aligning business goals with exceptional service standards for our members. Spearheaded long-term planning, including business, capital, and budgeting strategies to secure the Club's legacy. • Provides strategic direction and direct support to ensure an elevated member-centric culture. • Assists in developing the Club's long-range and annual business, capital, and budget plans. • Participate and engage in Omni La Costa Executive committee meetings. • Oversee and guide the club senior leadership team, representing all aspects of club operations. • Identifies key drivers of business success. • Alongside the Managing Director, lead the member advisory board meetings and communication. OPERATIONAL EXCELLENCE: Oversee all divisions of the Club's operation, including Membership, golf, family & adult programming, tennis, and health and fitness, ensuring seamless integration and high-quality service delivery. • Hands-on approach that inspects what is expected. • Develops and refines all member-centric policies and procedures. • Collaborates with Omni La Costa complex human resources, engineering, security finance, food & beverage, catering, and banquet teams to leverage the campus amenities, resources and services, adding value to being a member. • Develops the management organizational model and initiates improvements as necessary. Works with various department heads to schedule, supervise, and direct the work of all club employees. • Communicates a clear and consistent message regarding the Club and resort’s overall goals to produce desired results. • Oversees the care and maintenance of the Club's physical assets and facilities. • Collaborates with Omni Corporate leadership to ensure that brand standards and key initiatives are achieved. TEAM DEVELOPMENT & CULTURE: Cultivate a dynamic leadership team, promoting career development and operational excellence consistent with the Omni culture and objectives. Responsible for recruiting, training, and developing the staff to retain the highest quality staff in a positive work environment with high retention. • Create a cohesive leadership team and favorable business environment, consistently delivering results. • Develop and oversee the Omni culture for the club operations. • Fosters associate engagement with providing excellent service. • Measure and respond to associate feedback from ‘Pulse’ and ‘Associate Engagement Survey.’ • Develop and implement SOPs, training programs, line-up meetings, department meetings for every club department. • An excellent leader, team builder, communicator, delegator, and motivator with energy and enthusiasm and the ability to work effectively at all levels of the organization. • Able to respect tradition but also innovate and bring knowledge of industry best practices to the Club. • Foster a deeply committed service culture throughout the Club, focused on member satisfaction, recognition, anticipatory service, and understanding member preferences to enhance the member experience further. • Act as a leader, mentor, and role model for all employees by demonstrating professional behavior and work ethic. • Implement standards and procedures across all departments, including formal position descriptions for each role. Maintain effective staff Performance Management Systems and ensure one-on-one meetings and performance reviews occur regularly and systematically with department managers and their staff. MEMBER AND COMMUNITY ENGAGEMENT: Actively engage with members to strengthen relationships and enhance the Club's reputation. Lead member relations initiatives to bolster retention and acquisition. Provide quality leadership and a positive image for the Club and its facilities and amenities to ensure the highest and most consistent standards for all member programming, special events, entertainment, and other services. • Ensure the highest level of member satisfaction. • Measure and respond to Membership feedback through individual interactions, the membership survey, the Board of Governors, and membership committees. • Lead the team in delivering exceptional services and programming to drive member value and satisfaction. • Supporting the Membership department in handling and resolving member issues, complaints, and concerns. Provide counsel and assistance to Membership regarding challenging member matters. • Be active in surrounding local community homeowner’s associations as a The Club at La Costa Country Club representative. • Be the “face of the Club” and be visible and readily accessible to members and guests. • Welcome new members to the Club by introducing them to the facilities, staff, amenities, and other members, as needed. • Solicit member feedback regarding the quality of the services, amenities, and programming both formally and antidotally. • Diplomatically and skillfully address and promptly resolve complaints and constructive feedback from members and employees. • Plan and design all programming preemptively for the calendar year. Create a comprehensive communications plan to announce new and existing programs to the members. FINANCIAL & RISK MANAGEMENT: Ensure financial performance through accurate forecasting and effective resource management. Take an active role in risk management, safeguarding the Club's interests and assets. Prepare the annual operating budget, capital budgets, and forecasts, and manage, control, and report all operations and projects to attain the desired results. Maintain effective staff Performance Management Systems and ensure one-on-one meetings and performance reviews occur regularly and systematically with department managers and their staff. MEMBER AND COMMUNITY ENGAGEMENT: Actively engage with members to strengthen relationships and enhance the Club's reputation. Lead member relations initiatives to bolster retention and acquisition. Provide quality leadership and a positive image for the Club and its facilities and amenities to ensure the highest and most consistent standards for all member programming, special events, entertainment, and other services. • Ensure the highest level of member satisfaction. • Measure and respond to Membership feedback through individual interactions, the membership survey, the Board of Governors, and membership committees. • Lead the team in delivering exceptional services and programming to drive member value and satisfaction. • Supporting the Membership department in handling and resolving member issues, complaints, and concerns. Provide counsel and assistance to Membership regarding challenging member matters. • Be active in surrounding local community homeowner’s associations as a The Club at La Costa Country Club representative. • Be the “face of the Club” and be visible and readily accessible to members and guests. • Welcome new members to the Club by introducing them to the facilities, staff, amenities, and other members, as needed. • Solicit member feedback regarding the quality of the services, amenities, and programming both formally and antidotally. • Diplomatically and skillfully address and promptly resolve complaints and constructive feedback from members and employees. • Plan and design all programming preemptively for the calendar year. Create a comprehensive communications plan to announce new and existing programs to the members. FINANCIAL & RISK MANAGEMENT: Ensure financial performance through accurate forecasting and effective resource management. Take an active role in risk management, safeguarding the Club's interests and assets. Prepare the annual operating budget, capital budgets, and forecasts, and manage, control, and report all operations and projects to attain the desired results. • Ensure that all applicable laws, codes, and environmental regulations operate the property. CAPITAL PROJECT MANAGEMENT: Oversee and administer all current and future capital projects. • Facilitate long-term planning by tracking and reporting on the capital needs. • Regularly communicate project issues and status to all key stakeholders. • Assist Director of Engineering in managing contractors, ensure schedules are met, tracking construction costs, and monitor the quality of the work. • Manage the Member experience around construction and related impact of services and amenities. QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • A minimum of 10 years of progressively more responsible management positions leading up to a General Manager position of a similar scale at a private club/resort. • A college graduate with a bachelor’s degree in business administration, Hospitality Management, or equivalent is preferred. • Professional certifications (CCM, PGA) or similar professional development achievements are highly desired. • A professional “track record” of financial acumen and executive leadership experience as a General Manager at a multi-course facility. • Exceptional communication and interpersonal skills, with the ability to inspire and lead a high-performing team. • A proven history of providing best-in-class customer service and enhancing the member experience. • Experience in building budgets and managing the business from financial metrics, managing workflow for expense processing, and course-correcting as necessary to attain financial goals, containing costs, and increasing/revenues. • A record of success in selecting, training, developing, and motivating a high-performing, service-oriented management team and staff. Has led and created a team to improve service across departments materially, demonstrated through exceptional survey results. • Proven track record in successful board and committee management. • Experience developing membership programming that enhances the membership experience for the different demographic age groups. • Food and beverage knowledge and experience in shaping and developing dining programming that resonates with the needs and desires of a membership. • Working experience with association/property management-related technologies in application and infrastructure is required to bring efficiencies, organization, and convenience to the operation and the Membership. SUPERVISORY RESPONSIBILITIES: • Director of Golf • Director of Agronomy • Director of Membership • Membership and Golf Sales team • Other personnel associated with the Club operation as determined by the Senior Leadership Team LANGUAGE SKILLS: Sound command of the English language, with the ability to read and interpret a P&L statement. Ability to communicate effectively, both verbally and in writing. Ability to speak professionally and effectively with guests and associates throughout the organization in both public and private forums. REASONING ABILITY: Must be able to successfully conduct and accomplish multiple tasks, exhibit financial responsibility/competence and possess strong organizational and problem solving skills. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The associate is constantly required to talk, hear and comprehend. The employee is required to sit for long periods; stoop, kneel, crouch, or crawl. The associate must have flexible work hours (days, evenings, travel) Appearance must be polished, professional, a well groomed. Must also occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT • Requirements are representative of the acceptable minimum levels of knowledge, skills and/or abilities. To perform the job successfully, associate will possess the abilities or aptitudes to perform such tasks proficiently. • Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other associates. • This job specification in no way states or implies that these are the only tasks to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor. • This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa is now hiring Part-Time Camp Counselors to join our team for the Summer Season. This position is ideal for energetic, responsible individuals who enjoy working with children and creating fun, safe, and memorable experiences in a resort environment. If you enjoy working with children and want to be part of an exciting summer program at a world-class resort, we encourage you to apply and join the Omni La Costa camp team! Compensation: $20.00 - $29.00 BOE Position Summary: Responsible for supervising campers and assisting in tennis & recitational activities. Essential Duties: Assisting with tennis & recreational activities for children aged 4 - 16. Lead small or large groups conducting tennis drills, tennis games and various other camp exercises. Monitor campers to identify and respond to unruly behavior or deviations from camp guidelines. Follow policies for the safety of campers, equipment, and personal property. Act as a role model for campers in activities which require cleanliness, punctuality, and sportsmanship. Mediate disputes or conflicts between campers to ensure a peaceful environment. May assist teaching tennis clinics, lessons and regular programming outside of camp hours. Performs other duties as required/needed. Education and Training: Tennis experience required. Previous experience working with children preferred. Leadership Skills: Camp counselors are able to direct and coordinate children during summer camp. Physical Demands: Frequently stands and uses hands; reaches with hands and arms, talks or hears. Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds. Environment/Noise: Occasionally works in outdoor weather conditions. Noise level is moderate. Certificates/Licenses: None Required. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Position Summary/ Objective: Under the direction of the Housekeeping Supervisor and/or Manager, the Room Attendant will be responsible for providing superb hospitality by maintaining the interior areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Clean all rooms in accordance with resort standards for cleanliness and efficiency. Maintain work carts/stations as necessary to optimize appearance and efficiency. Remove used linens, towels, necessary products and supplies, and replace with all new items. Clean all areas of kitchens, bathrooms, bedrooms and living rooms as set forth in housekeeping checklists. Vacuum, mop, wash, dispose trash, dust, polish and scrub as needed. Maintain uniforms and nametag. Assist with any special projects as assigned by Supervisor. Communicate effectively with guests, supervisors and associates. Stay informed with emergency procedures, current projects, security issues, and the location of emergency equipment. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adhere to performance standards, company policies and procedures, as they relate to the department. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. 0 – 2 years of related experience. High school diploma or equivalent preferred. Ability to multitask effectively. Strong customer service skills. Excellent communication and organizational skills. Experience in the hospitality industry (time share preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available to work various shifts including weekends and holidays. Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. Fluency in English is preferred. Physical, Environmental & Other Requirements: Must be able to stand and/or walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch and crawl. Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.
Job Description Help lead our Food and Beverage team and set the standard for hospitality at LEGOLAND Resort! Guide and mentor your team to ensure exceptional dining experiences for our guests. We?re looking for team leads who are organized, focused, accountable, and above all, carry a positive attitude every day.?The sky is the limit for what you?ll go on to achieve next! Ignite your passion, pursue what matters.? Compensation Data COMPENSATION: The Hourly rate for this position is $17.75 to $18.02. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. Greet and help customers as they enter the restaurant or approach food lines and counters. Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. Monitor and ensure all staff comply with shift times and scheduled breaks to maintain operational efficiency. Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited. Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile. Lead all aspects of cooking, serving, and otherwise preparing food according to recipes, policies and procedures, including timeliness and proper temperatures. Ensure all food products meet quality standards; promptly alert management and remove any items that do not meet these expectations. Scrape food residues, wash dishes, and unload clean dishes, ensuring all items are sanitized and stored properly. Clean tables and seating areas so guests can be seated quickly. Transfers supplies and equipment between storage and work areas by hand or by cart. Coordinate and assist in setting up and breaking down stations designated by the manager. Use and care for kitchen equipment, including knives, stoves, freezers, and other machinery. Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces. Assist with daily safety observations and report safety hazards discovered in the location to management immediately. Maintain daily temperature logs. Complete opening and closing station checklists. Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor. Assist with catering and special events as needed. Adhere to the uniform policy. Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Food and Beverage Service Experience preferred. Great customer service and interpersonal skills Strong Leadership and supervisory skills Able to pass a Food Handler certification exam Sufficient education or training to read, write, count and follow verbal and written instructions Be able to work quickly and concisely under pressure. Available to work holidays and weekends as well as shorter or longer hours due to business volume. Physical Requirements Frequent lifting, pushing, pulling, bending, squatting, and stooping. Expect constant walking and standing during shifts. Occasional crawling and climbing. Frequent lifting of 20 to 40 pounds, including lifting trays over the shoulder. Ability to lift up to 60 pounds. The role will require wearing uniforms and Personal Protective Equipment (PPE). Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions?. Exposure to extreme temperature changes. Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Senior Aquarist - Full Time Location (Country-State-City) US-CA-Carlsbad Job ID 2026-12090 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California What you'll bring to the team Scope of Job: The Senior Aquarist role works closely with the Curator Team. The Senior Aquarist has the ability to supervise, train others, and perform job duties without guidance. This role will assist in the delivery of industry-leading, engaging, and impactful displays, animal welfare standards and programs. It is achieved through effective working relationships with the Curator, displays team, and all other departments at SEA LIFE Aquarium at LEGOLAND California Resort and Deep Sea Adventure. Key Objective: Ensure Association of Zoos and Aquariums (AZA) and Merlin Entertainments Conservation, Welfare, and Education (CWE) standards of animal husbandry, exhibit presentation, technical operation and safety in all operational areas of the SEA LIFE Aquarium and Deep Sea Adventure. Ensure all public display areas deliver a world class guest experience in line with LEGOLAND California Resort’s standard. To manage displays staff operations and husbandry under the direction of the Curator. Qualifications & Experience Key Responsibilities: Support team members (Aquarist I & II) in their daily tasks as required. Manage site stock and mortality reporting. Oversee nutrition for our animal collection. Detailed record keeping of animal health treatments, exhibit maintenance and feed logs. Oversee and support water quality analysis of all exhibits. Dive exhibits for in-tank maintenance, cleaning and feeding dives. Daily animal feeding, observation and record keeping. Effectively operate, monitor, and maintain the life support systems (LSS) on site to maintain the highest animal welfare standards and deliver on SEA LIFE Experience Mandatories. Ensuring deficiencies in LSS systems are effectively reported to be resolved. Assists the Curator within the scope of Merlin Entertainment’s Conservation, Welfare, Education’s Policy and Procedures to implement and improve Curatorial practices. Assists the Curator in line with attraction Senior Leadership Team to develop annual plans and priorities. Capable of filling in when the Curator is not on site. Working with the curator to develop recommendations in line with technical and animal expertise, assisting with business decisions around animal/display-related actions. Has day to day accountability for all their animal/display decisions across the attraction. Capable of training and mentoring junior displays team members on animal husbandry, water quality, life support systems and other aspects of the job role. Strictly observes all appropriate financial authority mandates. Follow the SEA LIFE Animal Ethical Sourcing protocols and assist in managing site collections to maximize animal welfare. Support SEA LIFE’s conservation efforts and initiatives through education and involvement. Weekend, evening, and holiday hours are required. Other duties and responsibilities as assigned. Qualifications & Skills B.A/B.S. degree in Life Sciences (Biology, Marine Biology, Zoology, and Psychology) or a two-year certification from an accredited aquarium science/zoological program is preferred. Over 5 years of experience in a public aquarium or zoo in an Aquarist type role. Extensive hands-on experience working with a diverse animal collection, including elasmobranchs, fish, reptiles, and invertebrates. Ability to get rescue diver certification, preferred up to date AED, CPR, First-Aid and O². Advanced knowledge of Life Support Systems (LSS). Able to identify common fish pathogens and administer medications under the direction of veterinarian. Great organization skills, detail oriented and self-starter. Understanding of AZA standards and policies. Ability to work with people from all levels of a discipline. Excellent problem solving and analytical skills. Adapts well to change and is willing to be flexible with work tasks. Other tasks not listed under the direction of Displays Curator. Health & Safety Responsibility to ensure compliance of Health & Safety within the workplace. Ensure that risk assessments have been completed and are reviewed regularly. Understand risk assessments within own workplace and ensure reporting of any new risks to the Curator. Responsible for ensuring that team members follow safe working practices. Ensure own compliance of safe working procedures within the job role. In cases of incidents or accidents ensure appropriate reporting is completed in a timely manner. Physical Requirements A. Sitting: Frequently (34–66%) B. Standing: Frequently (34–66%) C. Walking: Constantly (67–100%): 1 D. Lifts and Carries (Frequency): Up to 10 pounds: Occasionally 11–24 pounds: Occasionally 25–34 pounds: Occasionally 35–50 pounds: Occasionally 51–74 pounds: Occasionally E. Lifts Overhead (Frequency): Up to 10 pounds: Occasionally 11–24 pounds: Occasionally F. Twisting: Frequently (34–66%) G. Bending: Frequently (34–66%) H. Squatting/Kneeling/Crawling/Climbing: Frequently (34–66%) I. Pulling: Frequently (34–66%) J. Wrist Deviation (Side to Side): Frequently (34–66%) K. Hand/Wrist Repetitions (Up and Down): Frequently (34–66%) L. Reaching: Frequently (34–66%) M. Grasping: Firm (> 50 pounds) N. Manual Dexterity/Strength: Gross motor, light–moderate strength Fine motor, light–moderate strength O. Pushing: Frequently (34–66%) Visual & Hearing Requirementa P. Visual Requirements: Color discrimination Minimal color discrimination Other: Depth perception, distance vision, ability to focus Q. Hearing Requirements: Special requirements Must be able to consistently fulfill communication needs (alarms, phone ringing, conversations, clear acuity within 100 feet) Working Conditions R. Temperature: 16–95°F S. Crawl Space / Cramped Position: Exposed < 1 hour per day T. Personal Protective Equipment (e.g., respiratory mask): Occasionally (1–33%) U. Driving: Occasional (1–33%) V. Noise (Loud/Repetitive, < 85 decibels per OSHA standard): Frequent (34–66%) Other W. Additional Requirements or Restrictions: SCUBA diving for extended periods of time Benefits Why You'll Love It Here! Health care options (medical, dental, and vision plans) Paid Time Off (PTO) Merlin Magic Pass for friends and family to enjoy the parks and attractions Recognition programs and rewards 401(k) program with company match Tuition reimbursement programs Pay Range Compensation between USD $70,304.00/Yr.-USD $70,304.00/Yr.
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: Local autonomy with national support Career mobility and development opportunities A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview We are seeking a compassionate and skilled Associate Veterinarian to join our team. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Manager. Our hospital is proud to bring high-quality veterinary care, coupled with affordable foundational services to our loyal clients & their pets. Our team of compassionate technicians & support staff are here to provide exceptional patient care & customer service. Our hospital offers general practice medicine & emergency/critical care services by our experienced emergency veterinarians. General practitioners fear not, our emergency veterinarians are here to take on those urgent cases & will support you with critical case management. Oceanside is a true Southern California beach town community with a tangible laid-back vibe. The city boasts spectacular year-round weather, gorgeous beaches, a historic wooden pier, quaint New England-style harbor, and charming bungalow neighborhoods. Oceanside is centrally located in the heart of Southern California and is perfectly situated between San Diego and Los Angeles, making it easy to visit our many family-favorite attractions, like Legoland, Sea World & the World-Famous San Diego Zoo. Oceanside's beautiful beaches will provide great outdoor events & activities and every sort of water-sport activity you desire! Come have some fun in the Sun! Flexible Work Schedule Generous Compensation-$160,000-$180,000 Base Salary $200,000 annual earning potential Quarterly No Deficit Carryover Production Plan Available Receive Generous Sign-On, Retention & Relocation Package up to $75,000 for a multi-year agreement Paid Time Off CE Allotment & Additional CE PTO **If you are looking for a more flexible Associate opportunity, Part Time & Relief opportunities are also available. Please contact us today! Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Sonni Nevarez at [email protected] What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: Competitive Salary Quarterly Production No Deficit Carryover Signing, retention and relocation packages up to $75,000 Medical, dental, and vision insurance Competitive salary and Production Bonus - no negative accrual option available Paid Parental Leave (birth, adoption, foster) 401(k) with discretionary contribution Team Member Pet Discounts Emotional wellbeing support — including Calm app access and 24/7 EAP CE stipends and career development resources Grant Circle — a relief fund for team members facing personal hardship Local hospital culture backed by national resources Key Responsibilities Comprehensive patient exams and medical work-ups Client communication and education Performing diagnostic procedures and surgery Maintaining accurate medical records Pharmacy duties such as prescribing medications to patients and following controlled substance protocols Promote teamwork and staff efficiency Work with the Hospital Manager on weekly priorities and expectations Evaluate and monitor protocols for the daily running of the hospital from intake to discharge Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld Participate in practice management updates and training at all levels Performs other duties as assigned by Management. Qualifications (Required) Veterinarian degree (DVM or VMD) from an accredited college or university Current State Veterinary License DEA registration must be obtained and maintained 1+ years of experience in a veterinary practice Strong diagnostic and clinical skills. Excellent surgical and dental skills. Ability to work well in a team-oriented environment. Exceptional interpersonal and communication skills. Commitment to providing compassionate and high-quality veterinary care. Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff. Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners. Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain. May include some climbing, balancing, stooping, kneeling, crouching, or crawling. Some tasks involve the periodic performance of moderately physically demanding work. Position does require the ability to lift up to 50 pounds. Preferred Skills (Nice to Have) Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other necessary examinations. Diagnosis and prescribe appropriate treatment. Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital. Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff. Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback. Business Acumen: Ability to understand the management and finances of the veterinary hospital practice. Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients. Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others. At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Community Support Facilitator for Independent Living Clients Position Details: Location: Carlsbad/Oceanside to Escondido (including Vista and San Marcos) Schedule: Typically Monday through Friday between 8am to 6pm; 3-6 hours daily (depends on client availability - 15 to 20 hours a week) Salary: $19.50 per hour About the Independent Living Program Help individuals live life on their own terms. Our Independent Living Program provides one-on-one support to adults with developmental disabilities, helping them build everyday skills, navigate their communities, and gain independence at home. Client Support Responsibilities Support individuals living independently with daily living skills, including budgeting, household management, accessing the community, and attending medical appointments Assist in developing and implementing Personal Support Plans (PSP) and/or Supported Living Plans (SLP) Help build and maintain a strong circle of support, including family, friends, and community connections Create individualized adaptive materials to support client success Coordinate and monitor services such as transportation (MTS), Medi-Cal, and Social Security Encourage and expand participation in community-based activities and independence General Responsibilities Complete required documentation (e.g., progress notes, appointment tracking) in a timely manner Attend required meetings and trainings, including staff meetings and CPR/First Aid/AED certification Accurately submit timesheets and reimbursements by established deadlines Maintain regular communication with supervisors and members of the client’s support team Report schedule changes and any health or safety concerns promptly Respond to supervisor and team communications within expected timeframes Utilize personal or public transportation to support clients in the community, as required Maintain valid driver’s license, insurance, and vehicle documentation (if applicable) Ensure compliance with all federal, state, and local regulations, including HIPAA and confidentiality policies Perform additional duties as assigned by leadership Minimum Experience and Qualifications Education: High School Diploma/GED Experience: 1 year working in social services, education, or with the developmentally disabled population preferred Driving: 3 years driving experience; must be willing to drive client your personal vehicle (mileage reimbursed at current IRS rate) Benefits* Employer-sponsored Medical, Vision, and Dental Insurance Generous 401(k) Employer Match Employee Discount Program (discounts at SD Zoo, Legoland, dining, retail, gyms, and so much more) Accrued Sick & Vacation Hours, along with Years of Service Pay, and Paid Holidays Employee discount program (discounts at the SD Zoo, Legoland, dining, gyms, and so much more!) Wellness Program with Prize-Winning Monthly Challenges Quarterly Opportunity Draws Mileage Reimbursement – if applicable Employee Assistance Program * Some of the above benefits apply to full-time employees only.
Direct Support Professional in Community Integration Join a mission-driven team dedicated to empowering adults with developmental disabilities. Full-time and Part-time hours available in Escondido and several surrounding areas! Work Hours: Monday - Friday 8am to 2pm Compensation: $20.50 (part-time DSP); $19.50 (full-time DSP) Available Locations: North County San Diego, Escondido and surrounding areas! About the Community Integration Training Program (CITP) The CITP is a community-based vocational and social skills program designed to help individuals develop the skills needed to participate fully in everyday life. Through volunteer opportunities and hands-on experiences, participants progress at their own pace toward personal and employment goals. Program Highlights 100% community-based program (small businesses, nonprofits, schools, etc.) Focus on skill-building, socialization, and job readiness Small group support (3:1 client-to-Job Coach ratio) Individualized plans tailored to each participant’s goals and abilities Emphasis on independence, personal choice, and community integration Participants receive personalized support through a collaborative plan involving their Direct Support Professional, including family members, staff, and community partners. Job Specific Essential Duties Train, support, and monitor clients while in the community. Participate in the development of a circle of support, to build relationships with family, friends, neighbors, and other community. Develop individualized adaptive support materials as needed. Develop and expand clients’ participation in integrated employment activities. Assist with development and implementation of clients’ annual plan, goals, and objectives Participate in clients’ annual Individualized Program Plan (IPP) meeting Provide same day shift coverage as requested by supervisor. Benefits* Employer-sponsored Medical, Vision, and Dental Insurance Generous 401(k) Employer Match Accrued Sick & Vacation Hours, along with Years of Service Pay, and Paid Holidays Employee discount program (discounts at the SD Zoo, Legoland, dining, gyms, and so much more!) Wellness Program with Prize-Winning Monthly Challenges Quarterly Opportunity Draws Mileage Reimbursement – if applicable Free Access to Newly Remodeled Fitness Center at the San Diego Office Employee Assistance Program * Some of the above benefits apply to full-time employees only. Minimum Experience and Qualifications Education: High School Diploma/GED Experience: 1 year working in social services, education, or with the developmentally disabled population preferred Driving: 3 years driving experience; own vehicle for transportation; willing to drive up to 3 clients in your personal vehicle at once (mileage reimbursed at current IRS rate) About Toward Maximum Independence (TMI) Toward Maximum Independence (TMI) supports individuals with intellectual and developmental disabilities (IDD) in leading meaningful, inclusive lives within their communities. Our mission is to empower individuals to build independence, develop skills, and engage in real-world employment and relationships. Apply to learn more!!
POSITION PURPOSE Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in all day-to-day aspects of the hotel operation. ESSENTIAL FUNCTIONS Ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. Observe Front Office Associates and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through. Direct and train Front Office Associates. Assist in new-hire and on-going training. Direct and assist Front Office staff in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Arrive at workplace on time in professional attire prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front office staff. Produce department schedules in accordance with budget productivity standards and communicate the schedule to staff in a timely manner. Order supplies and any needed items while adhering to budget and ensuring staff receive all the necessary tools and supplies to work efficiently. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Marriott rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with assorted accounting tasks including Accounts Receivable, Accounts Payable, and Cash Handling/Bank Management. Provide support to the Housekeeping Department as needed inclusive of supply orders, scheduling, and setup of daily room assignment boards. Assist the food and beverage team with as-needed support inclusive of food running and guest relations needs. Any additional tasks assigned by the Director of Operations or Assistant General Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computational ability. Must possess basic computer skills including proficiency in Microsoft Office Programs such as Word and Excel. Must have excellent leadership capability and customer relations skills. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 4 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High School Diploma Required Experience : One to Three years Management Experience preferred Licenses or Certificates Not applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Sheraton Carlsbad Resort & Spa’s owner or operator.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Recreation Supervisor Overview: The Recreation Supervisor will run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments. Responsibilities: • · Responsible for opening and closing procedures for pool scape- all associates, cleanliness and service opportunities. • · Create and deliver clear stand-up plan for team daily, at start of each shift- Oceanside/ Rentals team • · Take guest reservations, pool and beach rentals and creating a welcoming experience • · Host and assist execution of daily craft offerings, camp themes • · Demonstrate creativity, crowd management quality service with every interaction • · Effectively handling guest complaints and resolving issues with courage and confidence • · Communicate end of day recap to management detailing action items, staff issues, follow-up needed, etc. • · Inspect all department areas daily, monitor cleanliness, organization and reporting of safety hazards with follow-up • · Must be able to work with many different departments to serve our guest needs and requests Qualifications: • · Computer Programs Utilized: • o Kronos (correcting missing punches, time edits) • o Birchstreet (supply ordering) • o Microsoft Outlook/Calendar • o Microsoft Excel • o Resort Suite (reservations, charging tickets) • o Xola • · Working Environment & Physical Demands: • o Exterior and occasionally interior of hotel with exposure to various weather conditions such as extreme heat, cold, rain, wind, sun and darkness with limited lighting. • o Must be able to stand and exert well-paced mobility for up to 6 hours in length. • o Must be able to lift up to 25 lbs. on a regular and continuing basis. • o Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular and continuing basis. • o Must be able to bend, stoop, squat and stretch to fulfill lifting task. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Sales Manager Overview: Omni La Costa Resort and Spa is seeking an experienced sales professional to join our dynamic, award-winning sales team. Our iconic resort has continually been a leader in the resort market by delivering exceptional meetings, individual guest service, impressive financial results, and enviable associate satisfaction scores. The Sales team was recognized as Sales Team of the Year for Omni Hotels & Resorts in 2025. Omni Hotels & Resorts ranked #1 in the Upper-Upscale category of J.D. Powers and Associates annual study for guest satisfaction, winning this prestigious award year after year. This is a sales focused position requiring 100% of their time to be spent on direct sales related duties. This role is responsible for driving group business through high conversion of incoming opportunities within assigned market segments and proactive efforts. As a Sales Manager, you will represent Omni La Costa in the development of new customer relationships while maintaining and growing existing accounts. This individual will handle the Small-Sized Group market. Success in this role requires strategic qualification of opportunities, and the ability to execute masterful site visits that inspire confidence and drive conversion and prospecting discipline. The position focuses on maximizing total revenue across guest rooms, meeting space, food and beverage, and ancillary resort offerings by consistently closing at a high level. This is a performance driven role within a collaborative sales team structure, offering the opportunity to represent one of Southern California’s premier resort destinations. Responsibilities: 1. Proactively target, identify, qualify, and solicit group accounts within assigned geographic areas, vertical markets, or territories, with an emphasis on developing new customer relationships, maintaining existing accounts, and consistently achieving personal and resort revenue goals. 2. Works collaboratively with off-property sales channels (Regional Sales Offices, Rep. Firms, etc.) to ensure sales efforts are well coordinated. 3. Closes the best opportunities for the Resort based on the market conditions and hotel needs. 4. Understands the overall market in which they sell (i.e.: competitors’ strengths and weaknesses, economic trends, supply and demand, etc.). 5. Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction. 6. Conduct strategic site inspections, familiarization trips, and related sales presentations to cultivate potential group business, showcasing guest rooms, meeting space, banquet facilities, and all resort amenities. Qualifications: 1. Proactively target, identify, qualify, and solicit group accounts within assigned geographic areas, vertical markets, or territories, with an emphasis on developing new customer relationships, maintaining existing accounts, and consistently achieving personal and resort revenue goals. 2. Works collaboratively with off-property sales channels (Regional Sales Offices, Rep. Firms, etc.) to ensure sales efforts are well coordinated. 3. Closes the best opportunities for the Resort based on the market conditions and hotel needs. 4. Understands the overall market in which they sell (i.e.: competitors’ strengths and weaknesses, economic trends, supply and demand, etc.). 5. Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction. 6. Conduct strategic site inspections, familiarization trips, and related sales presentations to cultivate potential group business, showcasing guest rooms, meeting space, banquet facilities, and all resort amenities. 7. Professionally entertain group clients both on property and within the marketplace to strengthen relationships and drive revenue. Participation may be required outside of standard business hours. 8. Communicate market trends, competitive intelligence, and key developments within assigned segments to the Director of Sales, while proactively generating promotional ideas and strategic initiatives to grow market share. 9. Ensure seamless and timely turnover of definite business to Conference Services and Operations teams to support exceptional service delivery and execution. 10. Effectively uses sales resources and administrative/staff support. 11. Generates contracts and creative proposals to meet customer needs. 12. Possesses effective communication skills and presents ideas, expectations and information in a concise, well-organized manner. 13. Continues communications with group contacts before, during and after all meetings to encourage rebook of business or to solicit other business within account. 14. Represent La Costa Resort and Spa at trade shows and all functions which are related to the sales and marketing efforts of La Costa Resort and Spa. 15. Travel to assigned geographic market, assigned territory or event location based on travel schedule. 16. Participates in one-on-one meetings weekly with the Director of Sales. 17. Attend all meetings related to the group sales department. 18. Maintain the highest ethical standards while representing La Costa Resort & Spa 19. Achieve room night and revenue monthly sales goals. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Associate’s degree required, bachelor’s degree preferred, and/or three to five years or more of progressive sales experience in a luxury resort environment. • Minimum of one to three years of experience as a Sales Manager within a high-volume hotel setting, resort experience preferred. • Demonstrated strategic thinking skills with strong organizational discipline and time management. • Proven outstanding selling skills with a history of meeting or exceeding production goals. • Ability to successfully perform each essential duty at a high level of execution. • MATHEMATICAL SKILLS The candidate must have basic mathematical skills and understand how to read, analyze and assist in the creation of sales related spreadsheets/excel documents. ACKNOWLEDGEMENT La Costa Resort and Spa functions 7 days a week, 24 hours a day. All associates must realize that at times it may be necessary to move staff from their accustomed shift as business demands. SUPERVISORY RESPONSIBILITIES Work effectively with the administrative staff. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].