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4 weeks ago

Conference Services Manager

Omni Hotels - Carlsbad, CA 92009

Overview: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: It's an exciting time be part of the Omni La Costa Resort & Spa team as the resort has recently completed a multi-million dollar renovation in the Spring of 2024. As a Conference Services Manager you will act as the liaison between the hotel and client while servicing groups through the planning process and on-site execution of the event or stay. You will play a pivotal role in bringing our clients' visions to life! Responsibilities: Negotiate with customer through the use of creative and attractive menu presentations and event proposals to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities. Obtain all event-related information (to include, but not limited to meeting specifications, audio visual, rooming list, food and beverage requirements, forecasting food and beverage revenue at least 30 days in advance of program arrival. Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of resort. Produce and distribute accurate and clear group resumes, banquet event orders and diagrams etc. to all operating departments in a timely manner. Yield sleeping room block and function space. Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable time frames. Conduct pre-convention meeting with customers and pertinent departments to confirm all relevant details are communicated. Conduct any/all planning site inspections as required. Establish and maintain rapport with customers, prior to, during and post conference, exceeding their expectations and encouraging repeat business. Attend all necessary meetings within resort that affect/are affected by the Conference Services Department. (Daily standup, Resort standup, BEO, Resume Review as needed, Guest Room Pickup, etc) Find solutions to the inevitable challenges that arise while conference is on property and respresent the resort in a professional manner. Mentor and develop administrative staff and management staff for future growth as assigned. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned. SUPERVISORY RESPONSIBILITIES :Act as a liaison between groups and hotel. Utilize hotel staff through the issuance of Banquet Event Orders and Resume to insure the group’s successful stay. Qualifications: Must have 2-3 years’ experience as a Conference Services Manager at a similar sized and type of hotel or resort, with managing large groups, events, and conferences with size ranges of 2-750 guests in attendance Expert in time management Expert in front-facing customer service skills, such as patience and professionalism Strong food and beverage knowledge as it relates to large scale events. Expert in guiding customers with event setups and diagrams. Strong knowledge and experience with events containing large outsourced exhibits, drayage and production companies Ability to focus attention on guest needs while remaining calm and courteous at all times Highly responsible & reliable Excellent communication skills, both written and verbal Strong interpersonal and problem-solving abilities Strong ability to work independently, but ask for guidance when needed Computer literate in Microsoft Window applications, Social Tables, FDC and Delphi Seasoned experience Team Player Ability to work weekends and nights PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit. The employee frequently is required to walk; use hands to finger, handle, or feel; taste and smell, and talk or hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Annual Salary Range: $75,000-$85,000 The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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4 weeks ago

Director of Rooms

Omni Hotels - Carlsbad, CA 92009

Overview: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Director of Rooms is responsible for the performance of the Rooms Division, including Front Desk, Housekeeping, Villa Management & Services and Guest Services. The successful candidate demonstrates their ability to produce balanced financial, guest experience and associate satisfaction outcomes. Responsibilities: Oversight of all front office operations including front desk, concierge, bell/door associates and valet parking operations (outsourced) along 4/5 star guidelines Ensure the quality and productivity of housekeeping/laundry (in-house) functions that guarantee the cleanliness of all guest areas, high levels of personal service delivered by housekeeping associates and a stable work force Oversite of Villa Manager to ensure appropriate service, maintenance, cleanliness and proper accounting of related service fees according to the RMA. Excellence in appearance of all areas throughout the hotel Producing constant improvement in guest experience satisfaction metrics Showing year-over-year improvement in associate satisfaction scores throughout the division including maintaining low turnover and high promotion-from-within ratings Controlling payroll and direct expenses in line with the budget and varying levels of business using corporate-wide technology and other systems Participate in weekly forecasting and scheduling activities Provide assistance in developing the annual hotel budget Prepare action plans as directed by management Daily reviews of operating outcomes (including corrective action if required) Maintaining high visibility with associates and guests Tracking goals and objectives for all areas of responsibility by department. Formulate new and fine tune existing goals Qualifications: Bachelor's degree or foreign equivalency recommended Must have previous experience in all aspects of the Rooms Division in a property of similar size or quality for a period of 3 or more years Experience in forecasting & scheduling, daily reviews and analysis of operating results preferred Excellent verbal and written communication skills required Must demonstrate strong leadership skills and the ability to nurture managers-in-training Must be able to work closely and communicate with all associates, departments, guests, and clients in a professional manner Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public LANGUAGE SKILLS Ability communicate effectively and professionally with associates, guests, leaders and other stakeholders. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 40 pounds. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually loud. Salary Range: $135,000 - $150,000 Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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4 weeks ago

Banquet Cook 2

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Cook 2 is a valuable member of Omni La Costa’s legendary Culinary Team, possessing “intermediate” level culinary experience. Our Cook 2’s prepares and cook food and performs other related culinary functions. He / she shall possess strong culinary skills and have “intermediate level proficiency” in culinary functions. Cook 2’s shall be able to accomplish most of their tasks with “minimal” supervision and some guidance, depending on complexity and skill level required and have a solid understanding of various cooking methods, ingredients, equipment, and procedures. They shall have the ability to correctly utilize and prepare food with most all the products and ingredients being developed or currently in use for the kitchen. He or she should be able to perform multiple stations as needed including opening and closing procedures with some supervision. The Cook 2 shall be able coach and help Cook 3’s to complete their job functions. Culinary skills will be proven by on-the-job performance and / or evaluation and tastings. Responsibilities: Include the following: Prepare and cook food and perform other related culinary functions. Demonstrate strong culinary skills and have “intermediate level proficiency” in culinary functions. Be able to accomplish most of their tasks with “minimal” supervision and some guidance, depending on complexity and skill level required. Have a solid understanding of various cooking methods, ingredients, equipment and procedures. Have the ability to correctly utilize and prepare food with most all of the products and ingredients being developed or currently in use for the kitchen. Be able coach and help Cook 3’s to complete their job functions. Maintain knowledge of traditional knife skills and consistently apply such skills in the kitchen. Be able to correct and coach Cook 2’s and Cook 3’s to ensure consistency and standards and excellence. Be able to move/cover from different stations following Omni standards as well as Chefs standards. Have the ability to perform job functions with attention to detail, speed and accuracy. Be able to move/cover most all the different stations following Omni standards as well as Chefs standards. Be able to work any station as needed with appropriate supervision. Be able to execute soups and sauces with minimal supervision. Have the ability to prioritize, organize and follow-through. Have the ability to work well under pressure of meeting production schedules and timelines for guests’ orders. Maintain good understanding of various cooking methods, ingredients, equipment and procedures. Be knowledgeable and able to maintain, correct and follow Eco sure and health department standards. Work with Cook 1 and sous chefs to set up and stock most of the stations with necessary supplies and prep lists with minimal supervision. Perform opening checklist with minimal supervision. Set up workstation with required mise end place, tools, equipment and supplies according to standards. Maintain a positive and professional approach with coworkers and customers. Be able to follow recipe cards and prep lists accurately Ability to comprehend and follow recipes. Complete opening and closing procedures Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Ensure that food comes out simultaneously, in high quality and in a timely fashion. Communicate any assistance needed during busy periods or “need” times to the Sous Chef(s) and Cook 1’s to ensure optimum service to guests. Other duties may be assigned. Qualifications: 2-4 years of experience as a Line Cook at a 4/5-star hotel or restaurant Ability to communicate in English with guests, co-workers, and management to their understanding. Intermediate Culinary Talent Ability to work in a fast-paced environment Certification of culinary training or apprenticeship. High school diploma or equivalent vocational training certificate. Prior hotel/resort experience High-volume experience PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, feel, reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch or crawl, and talk or hear. Simple grasping of objects of less than 5 lbs. on a constant basis. Pushing and pulling food supplies from 5 to 20 lbs. as needed. Lifting sacks of potatoes, onions, ice carvings 2 to 3 times daily of up to 50 lbs. Fine skillful manipulation needed to do first class presentation and taste. When using slicer or other electrical equipment proper body balance is required. Pay Rate: $25.05/hr. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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4 weeks ago

Assistant Banquet Chef – Salaried

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: Assistant to the Banquet Chef. Maintaining food quality and to assist wherever needed to insure proper completion of banquet functions. Responsibilities: Direct supervision of day-to-day operation of all banquet functions. Supervision of Cafeteria when needed Needs to understand the concepts and have the experience of interacting within a professional kitchen. Follows instructions and understand the philosophy of the Banquet Chef and carry out those ideas, stressing them to associates. Work with Sous Chefs, cooks, and café attendants, on a one-to-one basis, instructing and guiding them in their jobs. Ensures quality eye appeal, taste and monitors them daily. Controls cleanliness, sanitation throughout the kitchen, walk ins and ensures proper rotation of foods. Ability to work in an organized fashion. Ability to train and develop future culinary associates. Ability to work in a pro-active fashion. Daily walk through of all kitchens, walk-ins for proper rotation of food and sanitation. Daily routine checks of mise en place and quality of food product. Attend all safety and departmental meetings. Be aware of Banquet Event Order Sheets, and how they correspond to workload, prep, and ordering Insure production is completed and ready at required time of banquet function times Communicate with banquet Chef pertaining to the BEO's, special functions, daily pars, production problems, equipment issues, etc Oversee functions, set up and be able to communicate with banquet captains about each function, special requests, potential problems with parties, etc Work directly with Banquet Chef on scheduling Work directly with Banquet Chef and Executive Sous Chef on menu creation, production and execution. SUPERVISORY RESPONSIBILITIES Oversee Banquet Kitchen staff and café attendants daily. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned. Qualifications: Minimum of 2 years experience in a luxury hotel or restaurant as a sous chef with high volume in catering highly preferred. Must be able to give direction, train and supervise banquet sous chefs, cooks and café attendants. Knowledge of all basic skills such as butchering, sauces, soups cooking of meat, fish and vegetables is expected. LICENSE OR CERTIFICATE REQUIRED: Certification of apprenticeship program or culinary certification. San Diego County Food handler’s card or Serve Safe Certification will be required prior to the start of employment. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, feel, reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch or crawl, and talk or hear. Simple grasping of objects of less than 5 lbs. on a constant basis. Pushing and pulling food supplies from 5 to 20 lbs. as needed. Lifting sacks of potatoes, onions, ice carvings 2 to 3 times daily of up to 50 lbs. Fine skillful manipulation needed to do first class presentation and taste. When using slicer or other electrical equipment proper body balance is required. Salary Range: $75,000k - $85,000k The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email o [email protected].

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4 weeks ago

Loss Prevention Officer- Full Time

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Loss Prevention Officer ensures the safety and security of the Resort, its guests, members and associates and provides a quality customer experience while doing so. Officers enforce policies and procedures of the Resort while balancing the need to deliver an upscale experience. Officers will observe and report suspicious circumstances and be ever-present throughout the sprawling Resort grounds. Officers proactively protect the physical assets of the property at all times and respond to emergencies as needed. The ability to record and write incident and accident reports accurately and according to specifications is needed. The ability to utilize PPE and sanitation chemicals safely & effectively. Responsibilities: To act and perform the assigned tasks as an extension of management. To observe and report both verbally and in writing on all assignments. Use computers and software to generate effective, concise reporting. Ability to use radio equipment and keep accurate records. Proper telephone etiquette. Patrol the hotel property. Report and record all unsafe conditions. Be Red Cross certified in first aid and CPR and maintain thorough knowledge of fire and fire alarm procedures. To insure the protection and preservation of hotel, guest and employee property. Maintain current and thorough knowledge of the Resort’s emergency and life safety procedures. Ability to accept and complete specific assigned tasks, bike, pool chemical follow-up. Conduct investigations. Conduct safety inspections. Lock and secure the Resort. Conduct accident investigations and write accident reports. Assist Associates in getting care for accidents as needed. Assist guests and associates with entry and exit from secured areas according to Resort policy. Enforce hotel policies and procedures. Respond to life-threatening emergencies as well as “criminal behavior” according to Resort policy. Maintain a professional attitude and appearance. Respond to customer-service related tasks as needed. In absence of Rooms Departments, perform basic check-in, cleanliness, luggage, or service requests. Perform Health Screenings for employees and guests (including infrared temperature check and symptoms screenings). Qualifications: Must have a background check without serious criminal record and a safe driving record. Must attain a valid Food Handlers Certification and TIPS Alcohol Certification upon hire. CPR Certification preferred or able to gain upon employment. Ability to verbally communicate clearly, professionally and diplomatically is required. Must be adept at handling tense and difficult situations, gaining compliance / cooperation without undue escalation and acting in a calm manner at all times. Hotel / Resort experience preferred. Prior Security/Loss Prevention experience: strongly preferred. Ability to be mobile throughout the Resort and work both inside and outside is required. Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays Minimum 25 words-per-minute (WPM). 35 WPM preferred. Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet browsers required. Incident Report software and Chrome Browser experience preferred. High School Degree or GED required. Some college preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to walk and stoop. The employee may lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Pay Rate: $24.75/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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4 weeks ago

Marshall Player Assistant – Full Time

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: Assure that all guest and members have an enjoyable golf experience by displaying interactive customer service. Manage pace of play, assist guests with golf course knowledge, fill divots and repair ball marks. This is a Seasonal Position ending on September 15, 2025. Responsibilities: Monitor pace of play on two golf courses. Maintain accurate records of guest/member pace of play. Providing tournament support including cart setup and breakdown, shuttle service and cart towing. Assist guests and members with golf course information. Enforce local golf course rules, and those of the club. Communicate collected information with the golf shop on a regular basis Consistent use of member/guest names on course. Fill divots and repair ball marks on course. Assume starter duties from time to time. Maintain positive and upbeat attitude. Restock golf course supplies. Ensure cleanliness levels are maintained at all times – picking up rubbish, straighten rope & stake, rake bunkers, etc. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of golf, strong oral communication skills, and a pleasant and energetic personality are required. Flexible schedule required, must be able to work holidays/weekends. Basic knowledge of computers is preferred. Valid driver’s license with clean DMV printout required PHYSICAL REQUIREMENTS: Frequent driving and sitting on golf car. Must be able to occasionally lift 20-30 lbs. Must be able to work with the back, neck or wrists bent or twisted for more than two hours per day. WORK ENVIRONMENT: 90% of tasks are performed outdoors. Applicant will be exposed to heat, cold, rain, wind, and sun. Pay Rate: $16.50/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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4 weeks ago

Assistant Front Office Manager

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Assistant Front Office Manager assists in leading the overall Front Office team with the direction of the Director of Front Office. Help schedule hourly assoicates, review inventory, assist with Guest Services and other responsibilities that are given by the Director of Front Office. Responsibilities: Include the following: Train, cross-train and retrain all Front Office staff according to Omni brand standards. Knowledge of all Front Office standard operating procedures. Counsel and coach all subordinate employees when necessary. Maintain good working relationships and establish communication with all departments. Maintain continuous contact with hotel guests to ensure that any challenges are resolved quickly, efficiently and courteously. Uphold the hotel's commitment to gracious hospitality and follow through on Four Key Service programs. Run, trace reports & special service request reports to ensure guest requests are fulfilled. Prepare weekly work schedules within budget. Check for accurate credit limits and in house guest rates for accuracy. Develop a good working knowledge of all Front Office positions. Ensure that all ledger work is neat and accurate and that all clerks are balanced at the end of the shift. Assist guests requesting to speak with a Manager. Assist in staff meetings of Front Desk personnel. Complete all tasks as assigned by management. Maintain accurate payroll records and track call outs. Interdepartmental liaison between all departments and VIPs/Select Guests/Villa owners. Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc) In charge of responding to guest surveys/reviews and data analysis, identify trends and share this information during our Weekly Operations meeting. In charge of doing daily Follow-ups with guest listed on the MOD report. Respond and resolve all ELMER’s tickets in timely manner This is a brief description of this position. Other duties may be assigned. Qualifications: A minimum of two (2) years front office and supervisory experience in a resort or full service hotel required. Union experience prefered but not required. Must have a flexible schedule and be available to work weekends, holidays and overnight. Must have exceptional customer service skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Salary: $68,640k The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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4 weeks ago

Steward Lead – Full Time

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Steward Supervisor is responsible for the supervision of the Steward department personnel. Responsibilities: Become familiarized with the operation of all machines (dishwashers, pot washer, waste disposal, etc.) Responsible for proper operation of above machinery including insurance that it operates to Health Codes. Instruction of personnel as to operation and knowledge of equipment and Health Code Standards. Instruct personnel as to the procedure of cleaning equipment. Insure that dishwasher personnel are familiar with the proper cleaning products used by all machines. Insure that all glasses, dishes, etc., are placed in the right place. Instruct personnel as to the correct handling of linen. Insure that Dishwasher personnel abide by hotel and department rules. Assist kitchen personnel whenever possible. Performs all reasonable duties as instructed by supervisor. Qualifications: Bilingual preferred Supervisory experience preferred. Have a valid driver’s license. Able to drive a big size truck (No CDL or commercial driver’s license required) PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Pay Rate: $24.95/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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4 weeks ago

Steward/ Dishwasher – Full Time

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: Maintains equipment and keeps dishwashing areas clean and organized. Responsibilities: Keep all dishware, silverware and glassware clean and properly stocked and in appropriate containers. Clean pots and pans used by Kitchen Crew and store all items in their prospective places. Get familiarized with the operation of machines including proper detergents and water temperatures. Empty trash cans when needed and also do between 2 people to avoid accidents. Keep all floors in Kitchen, clean and dry. Always keep 2 wet floor signs at all times. Maintain compound area clean. Maintain shelves clean Perform all reasonable duties as instructed by Supervisor. Qualifications: No prior experience required. Have a valid driver’s license. Able to drive a big size truck (No CDL or commercial driver’s license required) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Pay Rate: $23.95/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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4 weeks ago

Bar Traza Cook 2- Full Time

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Cook 2 is a valuable member of Omni La Costa’s legendary Culinary Team, possessing “intermediate” level culinary experience. Our Cook 2’s prepares and cook food and performs other related culinary functions. He / she shall possess strong culinary skills and have “intermediate level proficiency” in culinary functions. Cook 2’s shall be able to accomplish most of their tasks with “minimal” supervision and some guidance, depending on complexity and skill level required and have a solid understanding of various cooking methods, ingredients, equipment, and procedures. They shall have the ability to correctly utilize and prepare food with most all the products and ingredients being developed or currently in use for the kitchen. He or she should be able to perform multiple stations as needed including opening and closing procedures with some supervision. The Cook 2 shall be able coach and help Cook 3’s to complete their job functions. Culinary skills will be proven by on-the-job performance and / or evaluation and tastings. Responsibilities: Prepare and cook food and perform other related culinary functions. Demonstrate strong culinary skills and have “intermediate level proficiency” in culinary functions. Be able to accomplish most of their tasks with “minimal” supervision and some guidance, depending on complexity and skill level required. Have a solid understanding of various cooking methods, ingredients, equipment and procedures. Have the ability to correctly utilize and prepare food with most all of the products and ingredients being developed or currently in use for the kitchen. Be able coach and help Cook 3’s to complete their job functions. Maintain knowledge of traditional knife skills and consistently apply such skills in the kitchen. Be able to correct and coach Cook 2’s and Cook 3’s to ensure consistency and standards and excellence. Be able to move/cover from different stations following Omni standards as well as Chefs standards. Have the ability to perform job functions with attention to detail, speed and accuracy. Be able to move/cover most all the different stations following Omni standards as well as Chefs standards. Be able to work any station as needed with appropriate supervision. Be able to execute soups and sauces with minimal supervision. Have the ability to prioritize, organize and follow-through. Have the ability to work well under pressure of meeting production schedules and timelines for guests’ orders. Maintain good understanding of various cooking methods, ingredients, equipment and procedures. Be knowledgeable and able to maintain, correct and follow Eco sure and health department standards. Work with Cook 1 and sous chefs to set up and stock most of the stations with necessary supplies and prep lists with minimal supervision. Perform opening checklist with minimal supervision. Set up workstation with required mise end place, tools, equipment and supplies according to standards. Maintain a positive and professional approach with coworkers and customers. Be able to follow recipe cards and prep lists accurately Ability to comprehend and follow recipes. Complete opening and closing procedures Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Ensure that food comes out simultaneously, in high quality and in a timely fashion. Communicate any assistance needed during busy periods or “need” times to the Sous Chef(s) and Cook 1’s to ensure optimum service to guests. Qualifications: 2-4 years of experience as a Line Cook at a 4/5-star hotel or restaurant Ability to communicate in English with guests, co-workers, and management to their understanding. Intermediate Culinary Talent Ability to work in a fast-paced environment PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, feel, reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch or crawl, and talk or hear. Simple grasping of objects of less than 5 lbs. on a constant basis. Pushing and pulling food supplies from 5 to 20 lbs. as needed. Lifting sacks of potatoes, onions, ice carvings 2 to 3 times daily of up to 50 lbs. Fine skillful manipulation needed to do first class presentation and taste. When using slicer or other electrical equipment proper body balance is required. Pay Rate: $25.05/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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1 month ago

Pastry Cook 1- Full Time (Baker)

Omni Hotels - Carlsbad, CA 92009

Location: La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description: The Pastry Cook 1 will elevate the dining experience at Omni La Costa by producing amazing pastries, chocolates, and baked goods for our guests. The Pastry Cook 1 will prepare baked goods, sweet items, pastries, cakes, fruit compotes, chocolates and other tantalizing products for the various food and beverage outlets. The Pastry Cook 1 will assist with banquet productions, weekly brunches and other tasks as assigned. Responsibilities: Produce sweet items, pastries, cakes, fruit compotes and chocolates. Prepare baked goods including bread. Keep up pars. Have all production ready in a timely manner with regards to quality. Maintain a professional attitude, demeanor and appearance. Wear proper uniform and footwear at all times. Practice and abide by all Omni Hotels’ rules and regulations, safety and sanitation policies at all times. Consult your supervisor if you are unsure of a particular task. The hotel is open seven days per week, 24 hours per day. You may be asked to work hours other than scheduled. Store all items in approved containers that are wrapped, dated and labeled. Do not store anything in cans. Be at your work station at the time you are scheduled. Follow the time clock procedures by punching in up to seven minutes prior to your shift and punching out up to seven minutes following your shift. Sign in and out on the authorized form. Have your supervisor initial it before leaving. Clean all small equipment such as mixers, buffalo choppers, etc., yourself immediately after using them. Responsible for production of outlet items on time and to specs. Take daily inventory and make out requisition for days production. Date and label all items going into freezer and walk-in, clean as you go. Rotate oldest stock out first, check with chef if freshness is questionable. Other duties may be assigned. Qualifications: Four years experience in bakery production preferred Culinary/Pastry Certification preferred Proven ability to create and produce superior quality products PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, feel, reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch or crawl, and talk or hear. Simple grasping of objects of less than 5 lbs. on a constant basis. Pushing and pulling food supplies from 5 to 20 lbs. as needed. Lifting sacks of potatoes, onions, ice carvings 2 to 3 times daily of up to 50 lbs. Fine skillful manipulation needed to do first class presentation and taste. When using slicer or other electrical equipment proper body balance is required. Pay Rate: $26.45/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

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