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Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Omni CARE Food & Beverage Internship-Summer 2026 Overview: The Omni Cares Food & Beverage Internship position provides a hands-on training opportunity for future hospitality leaders to learn various aspects of the hotel business. Responsibilities: • Adhere to all hotel and food and beverage departmental policies and procedures. • Staff and operate as business demand and schedule accordingly. Ensure a high level of professionalism in the department. • Communicate hotel information, events, etc. to the food & beverage staff. • Ensure accuracy of cash handling, inventory control, proper ringing of all products, and awareness of theft. • Evaluating and pre-planning and being prepared for large groups and special functions including holidays. • Operate restaurant’s special events, coordinating staffing and service. • Promote guest service to all guests in the outlets, problem solver and leader by example. • Opening and closing duties. • Attend to and anticipate guest’s needs. • Demonstrate adaptability and flexibility in scheduling. • Demonstrate excellent teamwork. • Attend weekly Omni Care Internship trainings and enrichment seminars through the summer season. Qualifications: • Strong communication skills – both written and verbal required • Strong customer service skills • Previous experience in a Customer Service position required • Previous experience in Food & Beverage required • Willingness to learn and take on different projects • Ability to adapt to changing environments. • Must be able to work variety of schedules, morning, evenings, weekends and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Marketplace Café Attendant Overview: The Market Place Cafe Attendant ensure quality service to all guests and prepares guest drinks and food orders. Make sure table appearance and restaurant are spotless at all times. Adhere to all rules, regulations, uniform codes and standards of the hotel. Continuously work towards making an environment that functions smoothly. Responsibilities: • · General knowledge of cash handling and Point of Sale systems. • · Maintain housekeeping standards as applied to both retail merchandising and Café food and beverage cleanliness. • · Ability to check in retail merchandise with accuracy and restock Café counter to supply and demand. • · Good communication skills working directly with customers face to face as well as good phone etiquette. • · Schedule flexibility to work Holidays and weekends, mornings and evenings. • · Understanding of the basic operation of kitchen equipment as it relates to the Café counter. • · Responsible for bussing and following table setting standards. • · Break down bus stations at the end of your shift, including cleaning all work areas and materials used. • · Clear each course after everyone at the table has finished eating, unless the guest asks you not to. Remove items from the table that the customer does not need. • · Assist the baristas in any way possible to assure quality service. • Qualifications: • · Previous barista experience is preferred. • · Food Handlers card and TIPS certification will be required prior to the start of employment. • · Experience working in a high-volume, fast-paced environment preferred. • · Must be available to work weekends, holidays and overnight. • · The ability to communicate courteously, professionally and politely is required. • · While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. • · The employee is occasionally required to talk or hear and taste or smell. • · The employee must regularly lift and/or move up to 50 pounds and occasionally push/ pull up to 250 lbs. • · Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Cafeteria Attendant Overview: This team member will ensure all food is served according to specifications, and work in conjunction with all line cooks. Responsibilities: • · Communicate with the Chef to learn daily work tasks and their coordination, and complete daily prep list. • · Perform work assignments to meet proper quantities within a necessary time frame. • · Be knowledgeable of all areas in the cafeteria. • · Be knowledgeable of plate presentations and preparations of all menu items. • · Communicate with all cooks daily for proper pars and production requirements when needed. • · Keep back and prep area clean as you work. • · Fill and maintain the prep list up to par, check daily. • · Check with MOD before leaving for the day. Qualifications: • · Must be able to endure exposure to heat, steam and hazardous cleaning chemicals. • · Must be able to stand for length of shift. • · Must be able to walk, run, push, pull and lift up to 50 Ilbs. • · Must have previous experience working in similar Food and Beverage department (kitchen, cafeteria, etc.). • · Must have unexpired Food Handler – or obtain upon hire. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Loss Prevention Officer Overnight Overview: The Overnight Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention. Responsibilities: • · To observe and report on all assignments • · Able to keep accurate records and communicate using radio equipment. • · Record and report any unsafe conditions while patrolling hotel property. • · To ensure protection and preservation of hotel, guest, and employee property. • · Maintain professional attitude and appearance. • · Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. • · Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. • · Initiate and follow-up with all investigations of crimes committed against property and persons. • · Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. • · Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. • · Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. • · Monitor/distribute visitor and vendor access to the property by distributing visitor badges. • · Perform frequent bag checks for associates leaving the property. • · Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. • · Maintain confidentiality when dealing with sensitive guest or associate issues. • · Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. • · Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. • · Other duties as assigned. Qualifications: • · Previous experience as a Loss Prevention Officer is strongly preferred. • · Must be able to stand and walk for entire shift. • · Must be able to communicate effectively by telephone, email, radio and reporting. • · Must have basic computer knowledge. • · Must be able to reach various areas of the hotel/resort at a rapid pace if necessary. • · First Aid/CPR Certification is preferred. • · Must be able to stand & walk for up to 4 hours in length. • · Must be able to bend, stoop, squat and stretch to daily task • · Must be able to lift items weighing in excess of 15 lbs. routinely. • · Must be able to push and pull carts and equipment weighing up to 250 lbs • · Must be able to exert well-paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis. • · Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • · Must be able to remain calm and professional during stressful situations. • · Must be able to work overnight shifts, weekends and holidays • · Requires manual dexterity to use and operate all necessary equipment. • · Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: Produce and maintain the highest level of detailed cleanliness of carpet & floor surfaces as well as the public areas of the resort. Responsibilities: • Maintain the overall cleanliness in designated lobby, meeting rooms, restaurants, retail shops, office spaces, stairways, corridors and outdoor spaces such as; entrances, courtyards, walkways, pool facilities, loading dock etc. • Maintain the cleanliness of carpets (both room and hallway), hard surface floors, windows, brass and lighting fixtures, woodwork, umbrellas, handrails etc. • Assure that all restrooms are maintained in a clean and sanitary condition. • Assure that all trash receptacles throughout property are promptly emptied and maintained. • Maintain cleaning supplies and inventory. • Report facility issues promptly to Office Coordinator, immediate supervisor or manager. • Follow safety procedures to include reporting of unsafe conditions or work practices to immediate supervisor or manager. • Adhere to all Standards of Conduct as outlined in the Associate Handbook. Qualifications: • · Previous floor cleaning or hotel experience preferred. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Position Summary/ Objective: Under the direction of the Housekeeping Supervisor and/or Manager, the Room Attendant will be responsible for providing superb hospitality by maintaining the interior areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job. Primary Essential Functions: All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook. Clean all rooms in accordance with resort standards for cleanliness and efficiency. Maintain work carts/stations as necessary to optimize appearance and efficiency. Remove used linens, towels, necessary products and supplies, and replace with all new items. Clean all areas of kitchens, bathrooms, bedrooms and living rooms as set forth in housekeeping checklists. Vacuum, mop, wash, dispose trash, dust, polish and scrub as needed. Maintain uniforms and nametag. Assist with any special projects as assigned by Supervisor. Communicate effectively with guests, supervisors and associates. Stay informed with emergency procedures, current projects, security issues, and the location of emergency equipment. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adhere to performance standards, company policies and procedures, as they relate to the department. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates. 0 – 2 years of related experience. High school diploma or equivalent preferred. Ability to multitask effectively. Strong customer service skills. Excellent communication and organizational skills. Experience in the hospitality industry (time share preferred). Ability to work well in a diverse team environment. Additional Eligibility Qualifications Required: Must be available to work various shifts including weekends and holidays. Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test. Fluency in English is preferred. Physical, Environmental & Other Requirements: Must be able to stand and/or walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch and crawl. Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort. EEO Statement: Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law. Other Duties: Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.
VIP Experiences Playmaker Location (Country-State-City) US-CA-Carlsbad Job ID 2026-11842 Employment Type Part-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California What you'll bring to the team VIP Experiences Playmaker LEGOLAND® California Resort Where imagination runs wild and every day is built for FUN! At LEGOLAND® California Resort, we’re all about creating unforgettable family memories. With two LEGO® themed hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores, the possibilities for adventure are endless! We’re looking for an energetic, creative, and guest-obsessed VIP Experiences Playmaker to help deliver some of the most memorable moments our guests will experience at the resort. If you love engaging with people, bringing energy to events, and helping guests feel like VIPs, this could be the perfect role for you! Qualifications & Experience ✨ About the Role As a VIP Experiences Playmaker, you will work closely with our VIP Experiences team and other areas of the Commercial team to deliver best-in-class service for our guests. You’ll help create incredible experiences through guest interaction, hosting events, assisting with VIP builds, and bringing LEGO® creativity to life. From birthday celebrations to corporate events, you’ll help ensure every VIP moment at LEGOLAND California Resort is unforgettable. As part of this role, you may assist with: Checking in guests for VIP Experience builds Serving as a build assistant Hosting LEGOLAND California birthday parties Assisting with set up and break down of corporate events Supporting additional commercial duties as needed The VIP Playmaker serves as an ambassador of knowledge, creativity, and FUN! What You’ll be doing: Provide memorable guest service while engaging with guests as you support guest flow and safety at all Experiences/Events Use your energy and brilliance to energize and engage with guests in specialized experiences. Act as a representative of the resort by meeting or exceeding our guest service expectations as outlined in our Guest Obsession program. Collaborate with the Guest Excellence team to create Memorable Experiences in line with our Guest Obsession strategy. Keep up to date on the latest LEGO Models, Attractions, and Resort Experiences to incorporate in VIP Tours and communicate to Hosts. Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and using this to create memorable experiences Utilize LEGOLAND California Resort knowledge, LEGO knowledge, and creativity to craft and deliver fun and engaging experiences for our guests. Cross train in other subdivisions of the Resort– Admissions and Guest Services. Other duties and support in other areas of the VIP Experience or Commercial department as required. Who We’re Looking for…? The VIP Experience Playmaker will step into multiple roles and responsibilities. Qualified candidates will have some or all the following experience: Minimum 1-year Previous Guest Service Role Experience (equivalent experience will be considered). Enjoys working directly with Guests and have experience in a guest focused role Possess the ability to execute tasks in an orderly and timely manner, set goals for workload, work well independently, and be self-motivated. Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information. Must enjoy working directly with Guests and have experience in a specialized, guest focused role. Must be able to help facilitate workshops to large (15+) groups of people. Must be able to deliver information and interact with guests in a conversational manner. Must be able to work well under pressure and dedicated to providing outstanding service without compromising safety. Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues. Must be willing to work flexible hours, including evenings and weekends, to support park operations. Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours. Health & Safety Managers are responsible for all aspects of Health, Safety & Security within their team, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Physical Demands: Excellent fine motor skills to move tables, chairs, and other education supplies as needed. Intermittent and prolonged standing and walking. Must be able to lift upwards of 40 pounds. Visual acuity sufficient to read detailed material and hearing sufficient to communicate in an array of environments with background noise. Intermittent and prolonged standing and walking to move about the park site and interact with employees and guests. Work Environment: Various inside and outside locations with varying temperatures and floor surfaces. Exposure to wet and/or humid conditions. Physical Requirements A. Sitting: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) J. Wrist Deviation (Side to Side): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) B. Standing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) K. Hand/Wrist Repetitions (Up and Down): 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) C. Walking 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) L. Reaching: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) D. Lifts and Carries: Frequency: 1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant 3. 25 to 34 pounds None Occasionally Frequently Constant 4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant 6. 75 to 100 pounds None Occasionally Frequently Constant 7. Over 100 pounds None Occasionally Frequently Constant E. Lifts Overhead: Frequency: 1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant 3. 25 to 34 pounds None Occasionally Frequently Constant 4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant 6. 75 to 100 pounds None Occasionally Frequently Constant 7. Over 100 pounds None Occasionally Frequently Constant F. Twisting: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) M. Grasping: 1. Simple: < 50 pounds 2. Firm: > 50 pounds G. Bending: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) N. Manual Dexterity/Strength: 1. Gross motor, light-moderate strength 2. Gross motor, moderate - heavy strength 3. Fine motor, light-moderate strength 4. Fine motor, moderate - heavy strength H. Squatting/Kneeling/Crawling/ Climbing: 1. None (0%) 2. Occasionally (1-33%) 3. Frequently (34-66%) 4. Constantly (67-100%) O. Pushing: 1. None (0%) 2. Occasionally (1-33%) 34_ lbs 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs I. Pulling: 1. None (0%) 2. Occasionally (1-33%) __34___ lbs 3. Frequently (34-66%) ________ lbs 4. Constantly (67-100%) _______lbs Visual Requirements Hearing P. Visual Requirements: 1. Close eye work (small figures) 2. Color discrimination - Minimal color discrimination - Normal color discrimination 3. Other: Depth perception, distance vision, ability to focus. Q. Hearing Requirements: 1. Special requirements Able to consistently fulfil communication needs. (alarms, phone ringing, conversation, clear acuity within 100 feet) Working Conditions R. Temperature: 1. < 15 degrees Fahrenheit 2. Between 16 and 95 degree 3. > 95 degrees U. Driving: 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) S. Crawl Space/Cramped Position: 1. Exposed < 1 hour per day 2. Exposed 1-3 hours per day 3. Exposed 3-7 hours per day 4. Exposed > 7 hours per day V. Noise (loud/repetitive, < 85 decibels per OSHA Standard): 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) T. Personal Protective Equipment (e.g. respiratory mask, etc.) 1. None (0%) 2. Occasional (1-33%) 3. Frequent (34-66%) 4. Constant (67-100%) Other W. Specify any other requirements or restrictions that should be CONSIDERED. Benefits The Perks Working at LEGOLAND California Resort comes with some awesome benefits: Free tickets to Merlin attractions around the world 30% discount in retail shops and restaurants The chance to help create magical memories every single day A fun, inclusive workplace where everyone belongs Everyone Matters at Merlin At Merlin, we welcome the world to our magical attractions and resorts every day, and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities, and thrive together. Because at Merlin, everyone matters. If you require any adjustments to perform your best during the interview process due to disability or ill health, please contact: [email protected] Pay Range Compensation between USD $18.00/Hr.-USD $18.00/Hr.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Bellperson Overview: The Bellperson is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. Responsibilities: • Maintain bell carts via cleaning and routine maintenance, working with Engineering when needed. • Use friendly and appropriate expressions when engaging guests. • Supervising the bell staff and ensure they perform their duties efficiently. • Assist in making reservations for restaurants and limousines for our guests. • Ensure the delivery of parcels, mail, and special deliveries to guestrooms. • Ensure that the bell storage closet is maintained, clean and tidy. • Follow-up with guest complaints to ensure that any problems are resolved. • Coordinate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction. • Utilize bell carts effectively and with caution. • Ensure Lobby Presence when on shift. • Direct guests to the Front Desk or meeting rooms. • Call taxis and/or shuttle for guests as needed. • Assist, retrieve, and load luggage for guests. • Notify the Front Desk and Guest Services of VIP arrivals whenever possible. • Engage in conversation with as many guests as possible. • Aid guests in locating other areas of the hotel (walk them to destination if possible). • Train new bell staff members on the proper procedures and protocols of the hotel. • Maintain daily bell log for all arrivals and departures. • Send a daily email with any information necessary for the next shift. Inventory tools of the trade. i.e. radios, door stops, bell carts. Qualifications: • Previous luxury hotel experience is required. • Ability to stand for the entire scheduled shift. • Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. • Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. • Knowledge of the surrounding area and all of its attractions. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. • Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. • Must have the ability to report to work on time and when scheduled. • Must have the ability to stand and/or walk for extended periods of time. • Must meet standards of appearance and maintain a high level of personal hygiene at all time. • Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. • Computer literacy to include: Payroll systems Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. The Rooms Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Rooms LID will share time each week working within the operations department and time completing Learning commitments. Learning Commitments are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each commitment will provide resources and evaluation criteria. Responsibilities: • Assist with supervising the day-to-day operations of the Front Office, Housekeeping, Guest Services and Parking Operations. • Assist with training, counseling, and coaching all associates according to standard operating procedures utilizing Omni based tools with continued focus on exceeding service expectations. • Responsible for overseeing public areas as well as guest rooms to ensure they are according to Omni’s cleanliness standards. • Enforce all Loss Prevention procedures regarding guest property, safety, and security. • Will be responsible for meeting with Division head weekly, Director of Human Resources each month and corporate mentor bi-monthly • This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. • Other duties will be assigned. Qualifications: • Must be willing to work 47.5 hours per week with a flexible schedule, including holidays and weekends • An Associate’s degree or higher is required, preferably in Hospitality Management. • Willingness to relocate upon completion of the program to ensure timely promotion to a management role • Previous experience in a hotel or a related field preferred • Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring and friendly personality • Projects enthusiasm, professionalism and a positive attitude at all times • Pays precise attention to detail, order and cleanliness • Has outstanding written and verbal communication skills, and exceptional phone manner • Able to adapt in a fast paced, constantly changing environment within a dynamic work schedule • PHYSICAL REQUIREMENTS: • While performing the duties of this job, the employee is frequently required to stand, walk, reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must constantly lift and/or move up to 50 pounds. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Marketplace Café Attendant Overview: The Market Place Cafe Attendant ensure quality service to all guests and prepares guest drinks and food orders. Make sure table appearance and restaurant are spotless at all times. Adhere to all rules, regulations, uniform codes and standards of the hotel. Continuously work towards making an environment that functions smoothly. Responsibilities: • · General knowledge of cash handling and Point of Sale systems. • · Maintain housekeeping standards as applied to both retail merchandising and Café food and beverage cleanliness. • · Ability to check in retail merchandise with accuracy and restock Café counter to supply and demand. • · Good communication skills working directly with customers face to face as well as good phone etiquette. • · Schedule flexibility to work Holidays and weekends, mornings and evenings. • · Understanding of the basic operation of kitchen equipment as it relates to the Café counter. • · Responsible for bussing and following table setting standards. • · Break down bus stations at the end of your shift, including cleaning all work areas and materials used. • · Clear each course after everyone at the table has finished eating, unless the guest asks you not to. Remove items from the table that the customer does not need. • · Assist the baristas in any way possible to assure quality service. Qualifications: • · Previous barista experience is preferred. • · Food Handlers card and TIPS certification will be required prior to the start of employment. • · Experience working in a high-volume, fast-paced environment preferred. • · Must be available to work weekends, holidays and overnight. • · The ability to communicate courteously, professionally and politely is required. • · While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. • · The employee is occasionally required to talk or hear and taste or smell. • · The employee must regularly lift and/or move up to 50 pounds and occasionally push/ pull up to 250 lbs. • · Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Server Overview: The server will wait on tables promptly, courteously and to serve our guests with a genuine care. Responsibilities: • · Knowledge of the dining room. • · Must have full familiarity with menus and beverage offerings. • · Greet guests when entering the restaurant with a pleasant smile and superior customer service. • · Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials. • · Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. • · Record transaction in MICROS system at time of order and adhere to cash handling standards. • · Check in with guests to ensure satisfaction with each food course and/or beverage. • · Present accurate check to guest and process payment. • · Maintain cleanliness of work areas throughout the day. • · Process station set-up and break-down and complete all other side work duties as assigned. • · Ensure tables are set up properly, including polishing and cleaning glasses. • · Service to guests according to Omni Moments of Service Standards. • · Be pleasant, smile and greet all guests, using surnames when obtained. • · Clean, clear and reset service areas. • · Protect the hotel from liability with regard to over serving guests. • · Perform any other duties as assigned by the restaurant manager. Qualifications: • · Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred. • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails. • · Previous cash handling experience preferred. • · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. • · Ability to accurately and efficiently input information into MICROS. • · Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. • · Ability to work cohesively with co-workers both within and outside of your department. • · Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. • · Excellent customer service, service recovery and problem-solving skills. • · Must be able to work a variety of shifts, including weekends and holidays. • · Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. • · Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms. • · Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Bartender Overview: The bartender will provide efficient friendly customer service and to maintain a clean professional appearance. He/She will ensure guests are satisfied in a prompt, timely manner. Responsibilities: • · Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. • · Must have full knowledge of food and beverage offerings. • · Monitor and maintain bar cleanliness, sanitation, and organization of bar area. • · Properly provide silverware and condiments prior to food being presented at bar area. • · Clean and resetting of bar area as guests depart or preparation of drink is completed. • · Proper bar setup and break down. • · Triple sink procedures. • · Communicate with management, kitchen staff, and serving staff professionally at all times. • · Contributes to a professional workplace that maximized employee morale, productivity and effectiveness. • · Works well with a diverse Front of House and Back of House staff. • · Ensures responsible service of alcohol by following all legal requirements including carding and consumption. • · Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. • · Maintains guest tabs and processes payment promptly. • · Monitors pars. • · Sells and upsells product. • · Must be able to work in a fast-paced team environment. Qualifications: • · Minimum 1 year bartending experience, high volume & casual environment preferred. • · Commitment to quality service, and food and beverage knowledge. • · Must have strong communication skills. • · Must have wine, beer and spirits knowledge. • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · Maintain a professional business appearance, attitude, and performance. • · Must be able to work a variety of shifts, including weekends and holidays. • · Must be able to work outdoors. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].