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Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. The Bellperson is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. Responsibilities: • Maintain bell carts via cleaning and routine maintenance, working with Engineering when needed. • Use friendly and appropriate expressions when engaging guests. • Supervising the bell staff and ensure they perform their duties efficiently. • Assist in making reservations for restaurants and limousines for our guests. • Ensure the delivery of parcels, mail, and special deliveries to guestrooms. • Ensure that the bell storage closet is maintained, clean and tidy. • Follow-up with guest complaints to ensure that any problems are resolved. • Coordinate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction. • Utilize bell carts effectively and with caution. • Ensure Lobby Presence when on shift. • Direct guests to the Front Desk or meeting rooms. • Call taxis and/or shuttle for guests as needed. • Assist, retrieve, and load luggage for guests. • Notify the Front Desk and Guest Services of VIP arrivals whenever possible. • Engage in conversation with as many guests as possible. • Aid guests in locating other areas of the hotel (walk them to destination if possible). • Train new bell staff members on the proper procedures and protocols of the hotel. • Maintain daily bell log for all arrivals and departures. • Send a daily email with any information necessary for the next shift. Inventory tools of the trade. i.e. radios, door stops, bell carts. Qualifications: • Previous luxury hotel experience is required. • Ability to stand for the entire scheduled shift. • Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. • Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. • Knowledge of the surrounding area and all of its attractions. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. • Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. • Must have the ability to report to work on time and when scheduled. • Must have the ability to stand and/or walk for extended periods of time. • Must meet standards of appearance and maintain a high level of personal hygiene at all time. • Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. • Computer literacy to include: Payroll systems Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Dining Room Attendant, Busser Overview: This team member will maintain the highest standards possible for the guest by insuring quick, efficient, and professional completion of busser duties. Responsibilities: • · Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort. • · Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. • · Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service. • · Wipe down all service trays with fresh sanitizer water daily. • · Bus tables. • · Stock supplies and maintain full ice supply for side stations. • · Put away product delivery items. • · Transport prepared food from kitchen to floor in a timely manner. • · Ensure expo food items are covered and dated. Discard expired items. • · Set tables with clean, pressed linen, china, silver, and glassware. • · Ensure furniture and floors are clean and arranged according to specifications. • · Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks. • · Remove any extra settings. • · Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware. • · Must maintain full familiarity with menus and knowledge of beverage offerings. • · Always wear gloves when handling food. • · Maintain knowledge of the resort property. • · Attend department meetings and other required training. • · Perform any other duties as assigned by management Qualifications: • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone. • · Must be able to work in a fast-paced environment and multitask. • · Must be able to work flexible shifts including nights, weekends, and holidays. • · Must be able to stand and walk for an extended period or for an entire shift. • · Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. • · Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed. • · Exposure to various cleaning chemicals. • · Exposure to food items and beverages. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Bartender Overview: The bartender will provide efficient friendly customer service and to maintain a clean professional appearance. He/She will ensure guests are satisfied in a prompt, timely manner. Responsibilities: • · Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. • · Must have full knowledge of food and beverage offerings. • · Monitor and maintain bar cleanliness, sanitation, and organization of bar area. • · Properly provide silverware and condiments prior to food being presented at bar area. • · Clean and resetting of bar area as guests depart or preparation of drink is completed. • · Proper bar setup and break down. • · Triple sink procedures. • · Communicate with management, kitchen staff, and serving staff professionally at all times. • · Contributes to a professional workplace that maximized employee morale, productivity and effectiveness. • · Works well with a diverse Front of House and Back of House staff. • · Ensures responsible service of alcohol by following all legal requirements including carding and consumption. • · Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. • · Maintains guest tabs and processes payment promptly. • · Monitors pars. • · Sells and upsells product. • · Must be able to work in a fast-paced team environment. Qualifications: • · Minimum 1 year bartending experience, high volume & casual environment preferred. • · Commitment to quality service, and food and beverage knowledge. • · Must have strong communication skills. • · Must have wine, beer and spirits knowledge. • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · Maintain a professional business appearance, attitude, and performance. • · Must be able to work a variety of shifts, including weekends and holidays. • · Must be able to work outdoors. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: The Kids’ Club Counselor is an enthusiastic, creative, and responsible individual who enjoys interaction with children and young adults. A Kids’ Club Counselor will work closely with other Kids’ Club Counselors and the Kids’ Club Supervisor with direct oversight by the Social Events and Activities Coordinator. The position requires responsibility, the ultimate safety for someone else’s children in an environment that is fun, natural, and educational. Responsibilities: • · Interact with other departments to ensure that guests’ needs are satisfied. • · Follow-up with guests once hotel departments to see that problems are resolved. • · Speak with guests in a friendly, warm manner making them feel welcome to the hotel. • · Provide proper supervision and a safe environment for our Kids’ Club participants, ages 4-12. • · Provide more than ample fun … second. • · Provide zest and enthusiasm for your job each day. • · Play and interact with children at appropriate age levels. • · Register participants for daily programs. • · Enforce safety and security policies and procedures. • · Provide encouragement, support, and a thriving environment for all of our Kids’ Club participants. • · Promote daily programs. • · Provide a variety of activity through various components including: natural games, natural crafts, creative challenges, athletic individual and team play, and new experiences • · Document daily participation and notes as prescribed by policies and procedures. • · Assist the Events and Activities Department with providing adult and family activities. • · Contribute to the team effort by accomplishing related results needed. • · Perform miscellaneous duties, which arise with the Department or as directed. Qualifications: • · Candidate must be willing to work a flexible schedule including nights, weekends and holidays. • Must be at least 16 years old. • Experience with kid preferred (6month-12 years) • · Candidate must be able to stand and/or walk for long periods of time. • · Candidate must be able to lift up to 50 lbs and push or pull up to 70 lbs. • · Candidate must have excellent customer service skills. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind. Responsibilities: • Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws. • Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections. • Perform all necessary tasks for a host according to the standard operating procedure of the hotel including but not limited to answering phone, managing reservations and table assignments, greeting guest, seating guests, explaining restaurant concepts. • Perform all side work as assigned by management including but not limited organization of restaurant host stand and guest entrance, menu cleanliness. • Responsible to adhere to all proper trash procedures. • Must retain and maintain complete knowledge of all food and beverage menu items. • Report to management any need for housekeeping or maintenance of restaurant and restaurant equipment. • Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment. • Perform proper steps of service when seating guests. Responsible for ensuring high-quality table sets prior to seating tables. • Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests. • Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience. • Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc. • Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival. • Responsible to attend daily stand-up meeting to gather relevant information prior to service. • Contribute to the cleanliness and organization of all restaurant space, FOH & BOH. • Executes all necessary instructions on Restaurant Event Orders. • Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably. • Maintain a professional, neat and organized appearance according to Omni Parker House standards. • Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. • Attend all required department trainings and meetings. • Perform any other duties required by leadership. Qualifications: • Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business. • A minimum of relevant host experience in a fine dining restaurant is strongly preferred. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. • Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure. • Must have the ability to report to work on time and when scheduled. • Must have the ability to stand and/or walk for extended periods of time. • Must meet standards of appearance and always maintain a high level of personal hygiene. • Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. • Computer literacy to include Payroll systems, Micros, POS systems • Serve Safe certified | Unexpired TIPs required Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: To make sure all Guest requests are expedited as soon as possible, help deliver items needed on the Guest floors by Housekeeping Supervisors. Responsibilities: • · Make contact with Housekeeping Office and PBX at start of shift. • · Follow-up on any calls that might be pending. • · Guest deliveries completed within 10 minutes. • · Guest deliveries are delivered on a tray. • · Check with Laundry on availability of linens, blankets and bed spreads. • · Inventory cribs, refrigerators, micro waves and rollaway. • · Make sure any dry cleaning is picked up and or delivered. • · Make sure all storage closets are clean and neat. • · Earpiece used with radio. • · 15 floor landing is neat, clean and organized. • · Completes other duties as assigned • · Knowledge of Dry Cleaning Services provided to our guest. • · Knowledge of hotel, facilities and events. • · To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications: • · To make sure all guest request are expedited. • -Must be at least 21 • -English proficiency is required • · Help deliver needed items to GRA. • · Keep storage area neat and clean. • · Physical Requirements: • -Able to lift a minimum of 50lb. • - Able to push carts up to 100lb. • - Stand and walk for long periods of time. · Working Environment: • - Interior of hotel. Exposure to extreme heat and humidity. • -Exposure to hazardous cleaning chemicals. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Server Overview: The server will wait on tables promptly, courteously and to serve our guests with a genuine care. Responsibilities: • · Knowledge of the dining room. • · Must have full familiarity with menus and beverage offerings. • · Greet guests when entering the restaurant with a pleasant smile and superior customer service. • · Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials. • · Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. • · Record transaction in MICROS system at time of order and adhere to cash handling standards. • · Check in with guests to ensure satisfaction with each food course and/or beverage. • · Present accurate check to guest and process payment. • · Maintain cleanliness of work areas throughout the day. • · Process station set-up and break-down and complete all other side work duties as assigned. • · Ensure tables are set up properly, including polishing and cleaning glasses. • · Service to guests according to Omni Moments of Service Standards. • · Be pleasant, smile and greet all guests, using surnames when obtained. • · Clean, clear and reset service areas. • · Protect the hotel from liability with regard to over serving guests. • · Perform any other duties as assigned by the restaurant manager. Qualifications: • · Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred. • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails. • · Previous cash handling experience preferred. • · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. • · Ability to accurately and efficiently input information into MICROS. • · Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. • · Ability to work cohesively with co-workers both within and outside of your department. • · Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. • · Excellent customer service, service recovery and problem-solving skills. • · Must be able to work a variety of shifts, including weekends and holidays. • · Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. • · Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms. • · Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: The Line Cook 2 ensures all food is prepared in a timely manner and made according to the menu specifications. Works and communicates effectively with all other kitchen personnel. Responsibilities: • · Efficiently prepare all food items as directed by supervisor and to the company specifications, with limited supervision from management. • · Good knowledge of culinary fundamentals and techniques. • · Ability to work on an outlet hot/cold line executing menu items in the specified timeline for each meal period. • · Ability to stay organized with prep sheets and station guides with an emphasis on managing their own timeline to get ready for service. • · A proper understanding of how to use all culinary equipment properly and safely. • · The ability to do plate presentations that meet our specifications. • · Ability to communicate with other team members. • · Maintain a positive and professional attitude in stressful situations. • · Attend required monthly department meetings and company trainings. • · Complete other duties as assigned by management. • · Ability to work a restaurant Line. • · Basic knowledge of knife skills and the different vegetable cuts Qualifications: • · Required to have at least 2 years culinary experience in a hotel or restaurant kitchen. • · Must be able to work efficiently without needing immediate supervision from management and work well with others. • · Excellent written and verbal communication skills as well as organizational skills. • · Must have basic mathematical skills and an understanding of weights and measures. • · Able to follow recipes. • · Must have unexpired Food Handlers – or obtain upon hire. • · The ability to work in a fast-paced high pressure work environment while executing delegated tasks and assignments. • · Culinary degree and/or formal training is strongly preferred. • · Must be able to lift, push, pull and carry moderate weight. • · Must be able to walk/stand for extended periods of time, with frequent bending and twisting. • · Must be able to utilize culinary tools (knives, commercial equipment, etc.) and taste/smell. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Host - Greeter Overview: Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind. Responsibilities: • · Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws. • · Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections. • · Perform all necessary tasks for a host according to the standard operating procedure of the hotel including but not limited to answering phone, managing reservations and table assignments, greeting guest, seating guests, explaining restaurant concepts. • · Perform all side work as assigned by management including but not limited organization of restaurant host stand and guest entrance, menu cleanliness. • · Responsible to adhere to all proper trash procedures. • · Must retain and maintain complete knowledge of all food and beverage menu items. • · Report to management any need for housekeeping or maintenance of restaurant and restaurant equipment. • · Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment. • · Perform proper steps of service when seating guests. Responsible for ensuring high-quality table sets prior to seating tables. • · Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests. • · Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience. • · Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc. • · Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival. • · Responsible to attend daily stand-up meeting to gather relevant information prior to service. • · Contribute to the cleanliness and organization of all restaurant space, FOH & BOH. • · Executes all necessary instructions on Restaurant Event Orders. • · Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably. • · Maintain a professional, neat and organized appearance according to Omni Parker House standards. • · Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. • · Attend all required department trainings and meetings. • · Perform any other duties required by leadership. Qualifications: • · Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business. • · A minimum of relevant host experience in a fine dining restaurant is strongly preferred. • · Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • · Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. • · Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. • · Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • · Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure. • · Must have the ability to report to work on time and when scheduled. • · Must have the ability to stand and/or walk for extended periods of time. • · Must meet standards of appearance and always maintain a high level of personal hygiene. • · Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. • · Computer literacy to include Payroll systems, Micros, POS systems • · Serve Safe certified | Unexpired TIPs required Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: This team member will maintain the highest standards possible for the guest by insuring quick, efficient, and professional completion of busser duties. Responsibilities: • · Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort. • · Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. • · Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service. • · Wipe down all service trays with fresh sanitizer water daily. • · Bus tables. • · Stock supplies and maintain full ice supply for side stations. • · Put away product delivery items. • · Transport prepared food from kitchen to floor in a timely manner. • · Ensure expo food items are covered and dated. Discard expired items. • · Set tables with clean, pressed linen, china, silver, and glassware. • · Ensure furniture and floors are clean and arranged according to specifications. • · Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks. • · Remove any extra settings. • · Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware. • · Must maintain full familiarity with menus and knowledge of beverage offerings. • · Always wear gloves when handling food. • · Maintain knowledge of the resort property. • · Attend department meetings and other required training. • · Perform any other duties as assigned by management • Qualifications: • · Must have unexpired Food Handlers and TABC – or obtain upon hire. • · The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone. • · Must be able to work in a fast-paced environment and multitask. • · Must be able to work flexible shifts including nights, weekends, and holidays. • · Must be able to stand and walk for an extended period or for an entire shift. • · Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. • · Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed. • · Exposure to various cleaning chemicals. • · Exposure to food items and beverages. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Housekeeping Floor Care Attendant Overview: The Floor Care Attendant provides deep clean care to guest rooms, ensuring all details of Guest Room are refreshed to the Omni Standard. Responsibilities: • · Removal of all bedding (including mattress pads and bed skirts) to be replenish with clean. • · Removal of all terry, to be replenish with clean. • · Removal of shower curtain and liner, to be replenish with clean. • · Rotation of mattress, remove box spring and vacuum underneath and around bed frame. • · Removal of pillows, to be replenish with clean (including closet pillow • · Remove of all glass top from furniture, to ensure detail cleaning of wood furnishing.Edge vacuum around entire room (including bathroom floor) • · Remove all hangers, clean and replace. • · Wipe out all drawers, pull out furniture from wall, wipe down on all sides. • · Check for any maintenance issue-ensure bulbs are 3-way lighting is proper, AC, • · Shampoo carpet. • · Clean vents, wipe down walls, doors and frames. • · Replace all paper collate. • · Wipe down all pictures and mirrors. • · Ensure CARE Cart is stocked and well maintained. • · Ensuring proper cleaning procedures are followed. • · Full cleaning of balconies. • · High and low dusting. • · Resetting of furniture. • · Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably. • · Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards. • · Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. • · Attend all required department trainings and meetings. • · Perform any other duties required by management. Qualifications: • · Excellent customer service and verbal communication skills. • · Maintain a professional business appearance, attitude, and performance. • · Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. • · Prior housekeeping experience required or other relevant environmental services experience. • · Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. • · Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • · Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • · Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. • · Must have the ability to report to work on time and when scheduled. • · Must have the ability to stand and/or walk for extended periods of time. • · Must meet standards of appearance and maintain a high level of personal hygiene at all times. • · Ability to communicate both verbally and in writing in English with guests, management, and co-workers. • · Computer literacy to include Payroll systems • · ENVIRONMENT & PHYSICAL REQUIREMENTS: • o Interior and Exterior of hotel with exposure to extreme temperature. • o The ability to stand/walk for extended periods of time. • o The ability to bend, reach and lift to 50lbs and push/pull/carry up to 250lbs. • o Exposure to hazardous cleaning chemicals. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: This team member is responsible for maintaining a high standard of cleanliness and sanitation in the kitchen. Responsibilities: • · Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated. Keep dish machine properly cleaned and filled with water per hotel standards. • · De-tarnish/polish silver for proper appearance. • · Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work. • · Transport and clean cooking utensils and service ware in order to provide cooks, banquet servers and food servers with appropriate equipment for guests' dining experience. • · Performs duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition. • · Sweep and mops floors. • · Washes worktable, walls, refrigerators, and meat blocks. • · Separates and removes trash and garbage and places it in designated containers. • · Steam-cleans or hoses-out garbage cans. • · Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine. • · Runs glasses through dish machine twice. • · Puts away and rotates stock. • · Puts away all clean utensils and stock in designated areas. • · Cleaning and sanitizing all kitchen equipment, stoves, grills, prep tables, etc. • · Cleaning and sanitizing all kitchen area, floors and walls. • · Report inventory to supervisor for supplies and cleaning chemicals. • · Following safety guidelines and proper usage of all cleaning chemicals before, during and after usage which includes proper storage of all chemicals when not in use. • · Report at all times when kitchen equipment not in working order to a supervisor/manager assigned. • · Assist kitchen staff when needed. • · Assist Stewarding Supervisor in organizing and maintaining all inventories of china, glass & silver. • · Attend department meetings and other company required trainings. • · Complete other duties as assigned by management. Qualifications: • · Strong customer service orientation and skills. • · Ability to work cohesively as part of a team. • · Ability to communicate effectively. • · Excellent safety and sanitation skills. • · Create courteous, friendly, professional work environment. • · Ability and willingness to work a varied schedule which includes working on weekends and holidays. • · Must have unexpired Food Handlers – or obtain upon hire. • · Physical strength and stamina are essential to this position due to the high activity level. Must be able to lift/carry/push/pull up to 50 pounds. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].