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Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team. Responsibilities: • · Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests. • · Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service. • · Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service. • · Complete station set-up and breakdown/side-work. • · Polish and clean all water glassware on assigned station during each shift. • · Take food and beverage orders and upsell as often as possible. • · Be pleasant, smile and greet all guests using surnames when obtained. • · Send orders using MICROS systems. • · Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests. • · Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue. • · Present accurate check to guests and process payment. • · Assist in seating guests and answering phones for restaurant as needed. • · Cross train among other food and beverage outlets as needed. • · Perform any other duties as assigned by the restaurant manager. Qualifications: • ·Must be over the age of 21 • Minimum 1 year of serving experience, 3 years or more preferred, high volume & casual environment preferred. • · Must adhere and agree to compensation acknowledgement and tip reporting guidelines. • · Must have knowledge of wine, spirits, and beer. • · Must be able to work a variety of shifts, including weekends and holidays. • · Maintain a professional business appearance, attitude, and performance. • · Must have unexpired Food Handlers obtain upon hire. • · Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Senior Paid Media Manager Location (Country-State-City) US-CA-Carlsbad Job ID 2026-11889 Employment Type Full-Time Offer/Contract Type At Will (US Only) Location Name LEGOLAND California What you'll bring to the team LEGOLAND California Resort is seeing an experienced and highly motivated Senior Paid Media Manager to join our Go-To-Market team. This is an exciting opportunity to lead and drive the performance of Paid Media campaigns across LEGOLAND California Resort. This role will own the strategy, execution and optimization of all paid media channels, from top of funnel through to performance marketing channels including paid search, paid social, display advertising, programmatic media and other digital advertising channels. This role will work closely with the SEO/GEO, Social, Direct Sales channels and Marketing teams to increase traffic, engagement and conversions while ensuring best-in-class return on ad spend. Location: LEGOLAND California Resort (preferred) Qualifications & Experience Key Responsibilities Develop and implement comprehensive paid media strategies across programmatic display, CTV, OLV, search (Google Ads), and social platforms (Meta, TikTok, Snapchat), as well as other relevant channels Manage and optimize large-scale paid media campaigns for LEGOLAND California Resort, ensuring efficient budget allocation, bid management, and delivery against KPIs and ROAS targets Lead the planning, execution, and ongoing optimization of paid media campaigns in partnership with internal teams and external agencies to drive guest acquisition aligned with marketing and brand objectives Act as the primary day-to-day point of contact for paid media activity, overseeing agency performance, optimizations, and ensuring efficient ways of working and use of tools Implement and continuously refine keyword targeting, ad copy, bidding strategies, and landing page performance to maximize campaign effectiveness Design, implement, and scale A/B testing strategies across ads, audiences, landing pages, and channels, including testing and launching new platforms to support commercial goals Monitor campaign performance using data and KPIs, identifying insights and opportunities to continuously optimize paid media programs Prepare and deliver regular performance reports with clear, actionable insights and recommendations aligned to overall business objectives Collaborate cross-functionally with marketing, content, brand, and direct sales teams to ensure consistent messaging and a seamless guest experience across all touchpoints Partner closely with the broader brand marketing team to ensure paid media activity supports brand objectives and integrated marketing campaigns Support the Global Performance Marketing Director in managing external agencies and partners, establishing best-in-class, mutually beneficial relationships Drive innovation across the paid media program by identifying new formats, channels, and creative approaches to bring LEGOLAND California Resort to life and engage target audiences Stay up to date on paid media trends, emerging technologies (including AI and automation), and market dynamics to maintain competitiveness and maximize share of voice Qualifications & Experience 5–7+ years of experience managing large-scale paid media campaigns, with a proven track record of driving strong performance and ROI Strong hands-on expertise in Google Ads, Bing Ads, Meta, programmatic advertising, and Google Analytics Experience using paid media and campaign management tools such as SEMrush, WordStream, or similar platforms Highly data-driven mindset with excellent analytical skills and the ability to manage and optimize large budgets efficiently Demonstrated ability to analyze performance data and translate insights into actionable optimizations Experience within the travel, entertainment, or leisure industry is advantageous Familiarity with managing international paid media campaigns across multiple regions and markets Excellent written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams to achieve business objectives Benefits Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. Paid Time Off (PTO). Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. Recognition Programs and Rewards. 401(k) Program: Save for the future with company matching contributions. Tuition Reimbursement Programs: Get support for further education and career growth. Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Pay Range Compensation between USD $83,000.00/Yr.-USD $105,000.00/Yr.
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. As the strategic business leader, the Club General Manager will orchestrate all facets of Club operations, enhancing our esteemed membership experience. . The Club General Manager is accountable for all administrative functions including budget, control, strategic planning, membership and golf sales and marketing strategies. This pivotal role demands a blend of strategic oversight and operational agility, ensuring outstanding financial performance, member satisfaction, and team development. The ideal candidate will catalyze excellence, drive operational success, and foster an inspiring team culture. The Club General Manager reports to the Omni La Costa Managing Director. Essential Duties and Responsibilities: STRATEGIC LEADERSHIP: Steer the Club's strategic direction, aligning business goals with exceptional service standards for our members. Spearheaded long-term planning, including business, capital, and budgeting strategies to secure the Club's legacy. • Provides strategic direction and direct support to ensure an elevated member-centric culture. • Assists in developing the Club's long-range and annual business, capital, and budget plans. • Participate and engage in Omni La Costa Executive committee meetings. • Oversee and guide the club senior leadership team, representing all aspects of club operations. • Identifies key drivers of business success. • Alongside the Managing Director, lead the member advisory board meetings and communication. OPERATIONAL EXCELLENCE: Oversee all divisions of the Club's operation, including Membership, golf, family & adult programming, tennis, and health and fitness, ensuring seamless integration and high-quality service delivery. • Hands-on approach that inspects what is expected. • Develops and refines all member-centric policies and procedures. • Collaborates with Omni La Costa complex human resources, engineering, security finance, food & beverage, catering, and banquet teams to leverage the campus amenities, resources and services, adding value to being a member. • Develops the management organizational model and initiates improvements as necessary. Works with various department heads to schedule, supervise, and direct the work of all club employees. • Communicates a clear and consistent message regarding the Club and resort’s overall goals to produce desired results. • Oversees the care and maintenance of the Club's physical assets and facilities. • Collaborates with Omni Corporate leadership to ensure that brand standards and key initiatives are achieved. TEAM DEVELOPMENT & CULTURE: Cultivate a dynamic leadership team, promoting career development and operational excellence consistent with the Omni culture and objectives. Responsible for recruiting, training, and developing the staff to retain the highest quality staff in a positive work environment with high retention. • Create a cohesive leadership team and favorable business environment, consistently delivering results. • Develop and oversee the Omni culture for the club operations. • Fosters associate engagement with providing excellent service. • Measure and respond to associate feedback from ‘Pulse’ and ‘Associate Engagement Survey.’ • Develop and implement SOPs, training programs, line-up meetings, department meetings for every club department. • An excellent leader, team builder, communicator, delegator, and motivator with energy and enthusiasm and the ability to work effectively at all levels of the organization. • Able to respect tradition but also innovate and bring knowledge of industry best practices to the Club. • Foster a deeply committed service culture throughout the Club, focused on member satisfaction, recognition, anticipatory service, and understanding member preferences to enhance the member experience further. • Act as a leader, mentor, and role model for all employees by demonstrating professional behavior and work ethic. • Implement standards and procedures across all departments, including formal position descriptions for each role. Maintain effective staff Performance Management Systems and ensure one-on-one meetings and performance reviews occur regularly and systematically with department managers and their staff. MEMBER AND COMMUNITY ENGAGEMENT: Actively engage with members to strengthen relationships and enhance the Club's reputation. Lead member relations initiatives to bolster retention and acquisition. Provide quality leadership and a positive image for the Club and its facilities and amenities to ensure the highest and most consistent standards for all member programming, special events, entertainment, and other services. • Ensure the highest level of member satisfaction. • Measure and respond to Membership feedback through individual interactions, the membership survey, the Board of Governors, and membership committees. • Lead the team in delivering exceptional services and programming to drive member value and satisfaction. • Supporting the Membership department in handling and resolving member issues, complaints, and concerns. Provide counsel and assistance to Membership regarding challenging member matters. • Be active in surrounding local community homeowner’s associations as a The Club at La Costa Country Club representative. • Be the “face of the Club” and be visible and readily accessible to members and guests. • Welcome new members to the Club by introducing them to the facilities, staff, amenities, and other members, as needed. • Solicit member feedback regarding the quality of the services, amenities, and programming both formally and antidotally. • Diplomatically and skillfully address and promptly resolve complaints and constructive feedback from members and employees. • Plan and design all programming preemptively for the calendar year. Create a comprehensive communications plan to announce new and existing programs to the members. FINANCIAL & RISK MANAGEMENT: Ensure financial performance through accurate forecasting and effective resource management. Take an active role in risk management, safeguarding the Club's interests and assets. Prepare the annual operating budget, capital budgets, and forecasts, and manage, control, and report all operations and projects to attain the desired results. Maintain effective staff Performance Management Systems and ensure one-on-one meetings and performance reviews occur regularly and systematically with department managers and their staff. MEMBER AND COMMUNITY ENGAGEMENT: Actively engage with members to strengthen relationships and enhance the Club's reputation. Lead member relations initiatives to bolster retention and acquisition. Provide quality leadership and a positive image for the Club and its facilities and amenities to ensure the highest and most consistent standards for all member programming, special events, entertainment, and other services. • Ensure the highest level of member satisfaction. • Measure and respond to Membership feedback through individual interactions, the membership survey, the Board of Governors, and membership committees. • Lead the team in delivering exceptional services and programming to drive member value and satisfaction. • Supporting the Membership department in handling and resolving member issues, complaints, and concerns. Provide counsel and assistance to Membership regarding challenging member matters. • Be active in surrounding local community homeowner’s associations as a The Club at La Costa Country Club representative. • Be the “face of the Club” and be visible and readily accessible to members and guests. • Welcome new members to the Club by introducing them to the facilities, staff, amenities, and other members, as needed. • Solicit member feedback regarding the quality of the services, amenities, and programming both formally and antidotally. • Diplomatically and skillfully address and promptly resolve complaints and constructive feedback from members and employees. • Plan and design all programming preemptively for the calendar year. Create a comprehensive communications plan to announce new and existing programs to the members. FINANCIAL & RISK MANAGEMENT: Ensure financial performance through accurate forecasting and effective resource management. Take an active role in risk management, safeguarding the Club's interests and assets. Prepare the annual operating budget, capital budgets, and forecasts, and manage, control, and report all operations and projects to attain the desired results. • Ensure that all applicable laws, codes, and environmental regulations operate the property. CAPITAL PROJECT MANAGEMENT: Oversee and administer all current and future capital projects. • Facilitate long-term planning by tracking and reporting on the capital needs. • Regularly communicate project issues and status to all key stakeholders. • Assist Director of Engineering in managing contractors, ensure schedules are met, tracking construction costs, and monitor the quality of the work. • Manage the Member experience around construction and related impact of services and amenities. QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • A minimum of 10 years of progressively more responsible management positions leading up to a General Manager position of a similar scale at a private club/resort. • A college graduate with a bachelor’s degree in business administration, Hospitality Management, or equivalent is preferred. • Professional certifications (CCM, PGA) or similar professional development achievements are highly desired. • A professional “track record” of financial acumen and executive leadership experience as a General Manager at a multi-course facility. • Exceptional communication and interpersonal skills, with the ability to inspire and lead a high-performing team. • A proven history of providing best-in-class customer service and enhancing the member experience. • Experience in building budgets and managing the business from financial metrics, managing workflow for expense processing, and course-correcting as necessary to attain financial goals, containing costs, and increasing/revenues. • A record of success in selecting, training, developing, and motivating a high-performing, service-oriented management team and staff. Has led and created a team to improve service across departments materially, demonstrated through exceptional survey results. • Proven track record in successful board and committee management. • Experience developing membership programming that enhances the membership experience for the different demographic age groups. • Food and beverage knowledge and experience in shaping and developing dining programming that resonates with the needs and desires of a membership. • Working experience with association/property management-related technologies in application and infrastructure is required to bring efficiencies, organization, and convenience to the operation and the Membership. SUPERVISORY RESPONSIBILITIES: • Director of Golf • Director of Agronomy • Director of Membership • Membership and Golf Sales team • Other personnel associated with the Club operation as determined by the Senior Leadership Team LANGUAGE SKILLS: Sound command of the English language, with the ability to read and interpret a P&L statement. Ability to communicate effectively, both verbally and in writing. Ability to speak professionally and effectively with guests and associates throughout the organization in both public and private forums. REASONING ABILITY: Must be able to successfully conduct and accomplish multiple tasks, exhibit financial responsibility/competence and possess strong organizational and problem solving skills. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The associate is constantly required to talk, hear and comprehend. The employee is required to sit for long periods; stoop, kneel, crouch, or crawl. The associate must have flexible work hours (days, evenings, travel) Appearance must be polished, professional, a well groomed. Must also occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT • Requirements are representative of the acceptable minimum levels of knowledge, skills and/or abilities. To perform the job successfully, associate will possess the abilities or aptitudes to perform such tasks proficiently. • Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other associates. • This job specification in no way states or implies that these are the only tasks to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor. • This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. The Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort. Responsibilities: • Consistently demonstrates Omni’s associate commitments in delivering the best guest service and spa experience. • Maintain cleanliness and neatness of the facility, inside locker room, fitness center and spa hallways • Know basic front desk operations: including assisting guests with locker set-up, robes and sandals • Perform daily general cleaning and minor maintenance tasks in the facility • Responsible for opening and closing of the sauna, steam room and whirlpool areas and their daily sanitation • Responsible for the general opening of the Spa facility (turning on lights, music, steam, etc.) • Replenishes guest amenities, robes, cleaning and disinfecting sandals, and towels when necessary • Maintain the supplies in the locker rooms i.e. water, razors, Q-tips • Provide list to Supervisor/Manager when supplies are getting low • Maintain laundry inventory and keep linens at high levels • Monitor lounge for guest comfort levels • Maintain linens in spa dispensary for therapists by folding and stocking of linens • Maintain bathrooms and restock supplies as needed • Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked. • Maintain high standards in all guest areas. • Perform the mineral soak treatment. Qualifications: • Knowledge of facility layout and ability to provide directions within the hotel. • Ability to work under pressure and maintain a positive attitude. • Maintain friendly, professional, congenial personality. • Flexibility in regards to scheduling. Responsible and dependable. • Basic computer knowledge/skills • Ability to make good decisions. • Team player. • Past Experience preferred, but not required. • Must be able to lift, hold, and carry 31-40 pounds • Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts. • Unexpired TIPs required https://www.gettips.com • Unexpired certification in ServSafe https://www.ServSafe.com Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. The Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort. Responsibilities: • Consistently demonstrates Omni’s associate commitments in delivering the best guest service and spa experience. • Maintain cleanliness and neatness of the facility, inside locker room, fitness center and spa hallways • Know basic front desk operations: including assisting guests with locker set-up, robes and sandals • Perform daily general cleaning and minor maintenance tasks in the facility • Responsible for opening and closing of the sauna, steam room and whirlpool areas and their daily sanitation • Responsible for the general opening of the Spa facility (turning on lights, music, steam, etc.) • Replenishes guest amenities, robes, cleaning and disinfecting sandals, and towels when necessary • Maintain the supplies in the locker rooms i.e. water, razors, Q-tips • Provide list to Supervisor/Manager when supplies are getting low • Maintain laundry inventory and keep linens at high levels • Monitor lounge for guest comfort levels • Maintain linens in spa dispensary for therapists by folding and stocking of linens • Maintain bathrooms and restock supplies as needed • Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked. • Maintain high standards in all guest areas. • Perform the mineral soak treatment. Qualifications: • Knowledge of facility layout and ability to provide directions within the hotel. • Ability to work under pressure and maintain a positive attitude. • Maintain friendly, professional, congenial personality. • Flexibility in regards to scheduling. Responsible and dependable. • Basic computer knowledge/skills • Ability to make good decisions. • Team player. • Past Experience preferred, but not required. • Must be able to lift, hold, and carry 31-40 pounds • Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts. • Unexpired TIPs required https://www.gettips.com • Unexpired certification in ServSafe https://www.ServSafe.com Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind. Responsibilities: • Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws. • Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections. • Perform all necessary tasks for a host according to the standard operating procedure of the hotel including but not limited to answering phone, managing reservations and table assignments, greeting guest, seating guests, explaining restaurant concepts. • Perform all side work as assigned by management including but not limited organization of restaurant host stand and guest entrance, menu cleanliness. • Responsible to adhere to all proper trash procedures. • Must retain and maintain complete knowledge of all food and beverage menu items. • Report to management any need for housekeeping or maintenance of restaurant and restaurant equipment. • Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment. • Perform proper steps of service when seating guests. Responsible for ensuring high-quality table sets prior to seating tables. • Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests. • Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience. • Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc. • Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival. • Responsible to attend daily stand-up meeting to gather relevant information prior to service. • Contribute to the cleanliness and organization of all restaurant space, FOH & BOH. • Executes all necessary instructions on Restaurant Event Orders. • Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably. • Maintain a professional, neat and organized appearance according to Omni Parker House standards. • Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. • Attend all required department trainings and meetings. • Perform any other duties required by leadership. Qualifications: • Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business. • A minimum of relevant host experience in a fine dining restaurant is strongly preferred. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. • Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure. • Must have the ability to report to work on time and when scheduled. • Must have the ability to stand and/or walk for extended periods of time. • Must meet standards of appearance and always maintain a high level of personal hygiene. • Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. • Computer literacy to include Payroll systems, Micros, POS systems • Serve Safe certified | Unexpired TIPs required Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. To provide technical and administrative assistance to the Executive Sous Chef and ensures effective operation of the kitchen and food production outlets. Responsibilities: • To follow, enforce, comply and adhere to all Bob’s Steak & Chop House rules, policies, procedures, standards and recipes at all times. • Support lead cook and supervisor • Control quality and consistency of all food served. • Ensure all food supplies necessary for service are in appropriate supply on a timely basis. • Assist in controlling food cost. • Required to learn all menu items produced by assigned station. • Refrigeration of cold food. • Help to make sure of product availability for all outlets items. • Directs proper sanitation of all kitchen facilities and equipment. • Keep kitchen clean and organize every day by any business • Ensure staff follows Ecosure rules and procedures. • Ensures that all kitchen equipment is in good working order. • Report proper maintenance of all walk-in coolers (rotation of food products and cleanliness). • Ensure food quality and consistency. • Knows hotel and kitchen expectations and the proper guidelines. • Ensure all shipments are properly process upon arrival. • Understand all food preparations standards as stated in the recipe books. Qualifications: • Display basic knife skills • Minimum of 2 yrs experience in fast paced, culinary environment. • Ability to multi-task and understand kitchen sanitation. • Must be able to stand for 8+ hours per day. • Flexible Scheduling to include nights, weekends, and holidays. • Must reside within 50 miles of the hotel. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. The Spa Front Desk Agent ensures a high standard of service and hospitality in the Spa Reception and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person or by phone/email with Resort, or local guests, members, and staff to maximize member/guest satisfaction and revenue. Responsibilities: • Greet and welcome all guests coming into the Spa. • Handle all the billing and point-of-sale functions for spa services and retail sales. • Maintain a sense of order and efficiency for Spa operation via proper scheduling of guest and staff appointments. • Assist with scheduled retail inventory. • Maintain the orderliness, cleanliness and presentation of the Spa Reception and Retail. • Provide personal attention and ensure a pleasant visit for each guest. • Be the initial and complete source of information regarding everything that is available in the Spa and all procedures to ensure guest comfort. • Attend all required department trainings and meetings. • Perform any other duties required by management. Qualifications: • Ability to stand for the entire scheduled shift. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays. • Must be passionate about providing warm, engaging, and personalized service. • Must meet standards of appearance and always maintain a high level of personal hygiene. • Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities: • Efficiently prepare all food items as directed by supervisor and to the company specifications, with limited supervision from management. • Maintain safe food handling procedures at all times • Ability to understand large scale food production and times required to complete tasks. • Good knowledge of culinary fundamentals and techniques. • Maintain kitchen sanitation in accordance with health department guidelines • A proper understanding of how to properly and safely us all culinary equipment. • Required to learn all menu items produced by assigned station. • Ensure station is set for service 15 minutes prior to service. • The ability to do plate presentations that meet our specifications. • Prepare a mixture of buffet and plated style items • Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. • Perform work assignments to meet proper quantities within a necessary time frame. • Ability to communicate with other team members. • Maintain a positive and professional attitude in stressful situations. • Attend required monthly department meetings and company trainings. • Complete other duties as assigned by management. Qualifications: • Required to have at least 4 years culinary experience in a hotel or restaurant kitchen. • ServSafe or equivalent food handlers certification required. • Excellent written and verbal communication skills as well as organizational skills. • Advanced knife skills required. • Must have basic mathematical skills and an understanding of weights and measures so as to be able to follow recipes. • Must be familiar with batch and quantity cooking • Must have the ability to work in a fast paced high pressure work environment while executing delegated tasks and assignments. • Culinary degree and/or formal training is strongly preferred. • Flexible Scheduling to include nights, weekends, and holidays. • Physical Requirements: • Must be able to lift, push, pull and carry moderate weight, up to 50 pounds. • Must be able to walk/stand for extended periods of time, with frequent bending and twisting. • Must be able to utilize culinary tools (knives, commercial equipment, etc.) and taste/smell. • Working Environment: • Interior of hotel in restaurant and kitchen areas with exposure to humidity, steam and extreme temperatures. • Exposure to hazardous cleaning chemicals. • Tools & Equipment: • Cooking utensils and equipment. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Essential Functions: • To consistently ensure the maximum guest satisfaction in the restaurant, bar and guest room dining. • Pre-meal meeting conducted with service staff on a daily basis. • Supervision of floor during operation. • Ensure that service personnel follow MOS procedure. • Monitor timing of guest experience. • Handle all complaints to the guests' satisfaction. • To maintain a consistently smooth running operation. • Service staff on duty as scheduled. • Host, Guest Room Dining & bar staff on duty as scheduled. • Ensure side work is completed prior to each shift. • Coffee, and roll warming equipment functioning. • Ensure station rotation in seating. • Assist in seating or service of guests as necessary. • Coordinate all functions in dining room during service. • Monitor productivity of service. • To monitor and critique the quality and consistency of the food product. • Special boards and/or descriptions posted accurately. • Continuously check food quality and presentation coming from kitchen. • Monitor guest satisfaction and comments regarding food. • To be familiar with clients so that there is constant recognition of all repeat guests. • Reservations reviewed on a daily basis. • Reservations checked against the VIP list from the front desk. • All special attention details handled properly. • To maintain the physical atmosphere and cleanliness of the restaurant. • Staff’s uniform and appearance meet specifications. • Tabletops set to specifications. • All menus inspected daily by hostess. • During service, constantly inspect tabletops, side-stations and tray stands. • All equipment in good condition and clean. • All work areas maintained neat, orderly and clean. • All lights and music adjusted appropriately for each meal period. • To contribute to the profitability of the restaurant through cost control effectiveness. • Assist with all Administrative responsibilities: • Monthly budget • Monthly volume forecast • Weekly volume forecast • Weekly schedule • Staffing requirements • Weekly payroll forecast • Payroll computation • Bar controls and procedures • Beverage cost • Beverage requisitioning • Food requisitioning • Assist in end-of-month inventory • Bar and dining room security • Constantly perform positive up-selling techniques with service staff. • Expedite table turnover and table resetting. • Spot check food quality on line • Ensure prompt and accurate Select Guest order fulfillment • Ensure proper “Moments of Service” delivery in Bob’s and Guest Room Dining • Assist in the training of restaurant staff • Implement sales promotions and merchandising programs. • Be familiar with all beverage-related procedures and equipment and assist the cashier when needed. • Reconciliation/deposits • Charge procedures • House charge procedures • Check control • Walkouts • Meal period change • Reports • Abstracts • Know and adhere to all company policies and procedures. • Understand Property Management System and MICROS POS system.. Use both efficiently and effectively. • Know emergency procedures (including CPR) and work to prevent accidents. • Be familiar with and enforce all policies related to liquor liability laws. Specifically: • Dramshop Theory - Prohibiting sale of liquor to intoxicated guests. • Prohibiting sale of liquor to minors. • Attain current “TIPS” certification • Perform any and all other duties assigned and/or required by management. Tools and Equipment: • Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, • file folders, filing cabinet, facsimile machine • Coffee-maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, “Queen-Mary” cart. Working Environment: • Interior of hotel, in all areas of the hotel. • Exterior of hotel with exposure to weather conditions. • Exposure to various hazardous chemicals. • Exposure to food items and beverages. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Assistant to the Banquet Chef. Maintaining food quality and to assist wherever needed to insure proper completion of banquet functions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Direct supervision of day-to-day operation of all banquet functions. • Supervision of Cafeteria when needed • Needs to understand the concepts and have the experience of interacting within a professional kitchen. • Follows instructions and understand the philosophy of the Banquet Chef and carry out those ideas, stressing them to associates. • Work with Sous Chefs, cooks, and café attendants, on a one-to-one basis, instructing and guiding them in their jobs. • Ensures quality eye appeal, taste and monitors them daily. • Controls cleanliness, sanitation throughout the kitchen, walk ins and ensures proper rotation of foods. • Ability to work in an organized fashion. • Ability to train and develop future culinary associates. • Ability to work in a pro-active fashion. • Daily walk through of all kitchens, walk-ins for proper rotation of food and sanitation. • Daily routine checks of mise en place and quality of food product. • Attend all safety and departmental meetings. • Be aware of Banquet Event Order Sheets, and how they correspond to workload, prep, and ordering • Insure production is completed and ready at required time of banquet function times • Communicate with banquet Chef pertaining to the BEO's, special functions, daily pars, production problems, equipment issues, etc • Oversee functions, set up and be able to communicate with banquet captains about each function, special requests, potential problems with parties, etc • Work directly with Banquet Chef on scheduling • Work directly with Banquet Chef and Executive Sous Chef on menu creation, production and execution. SUPERVISORY RESPONSIBILITIES Oversee Banquet Kitchen staff and café attendants daily. QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Minimum of 2 years experience in a luxury hotel or restaurant as a sous chef with high volume in catering highly preferred. • Must be able to give direction, train and supervise banquet sous chefs, cooks and café attendants. • Knowledge of all basic skills such as butchering, sauces, soups cooking of meat, fish and vegetables is expected. LICENSE OR CERTIFICATE REQUIRED: • Certification of apprenticeship program or culinary certification. • San Diego County Food handler’s card or Serve Safe Certification will be required prior to the start of employment. LANGUAGE SKILLS Ability to read and comprehend instructions in English, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. REASONING ABILITY Ability to apply common sense understanding to carry out detailed instructions. Ability clearly communicates your ideas to Senior Leadership or large audiences. Ability to work independently with little supervision. Deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment and understand various points of view. Must also be able to remember, analyze, read, write, speak, and make judgments. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, feel, reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch or crawl, and talk or hear. Simple grasping of objects of less than 5 lbs. on a constant basis. Pushing and pulling food supplies from 5 to 20 lbs. as needed. Lifting sacks of potatoes, onions, ice carvings 2 to 3 times daily of up to 50 lbs. Fine skillful manipulation needed to do first class presentation and taste. When using slicer or other electrical equipment proper body balance is required. MOTION REQUIREMENTS: Percentage of time during normal workday, the associate is required to: Sit 4% Stand 90% Kneel 5% Bend 40% Twist 60% Climb 1% Squat 20% Lift 50% Walk 60% Reach 40% Lifting boxes of variety of foods from 6-foot shelves, walk in refrigerator to prep areas 10 to 15 feet. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time spent inside 8 hours. Normal range of temperatures and normal range of humidity. Extreme hot 20% when working with hot water or deep fryer. Extreme cold 2% in walk in freezer. Exposed to food odors, grill items on a daily basis. Able to handle hot and cold water and kitchen chemicals and all types of foods, meats, seafood, vegetables, vinegar, spices, herbs and oils. EQUIPMENT/PROTECTIVE CLOTHING USED: Use of meat slicer, robo coupe, buffalo chopper, blender, stick blender. Non-skid shoes. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. The Catering and Conference Services Administrative Assistant directly supports the Director of Catering and Conferences Services with all areas of catering and resort events. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to; other duties may be assigned to you. • Maintain Orderly files / Delphi Accounts. • Handle and follow up on client phone inquiries. • Complete all paper work as directed in a timely matter. • Handle all photocopies, faxes and distribution of BEOs, Contracts and change log. • Call for Guarantees, and Complete changes on BEO’s in master file and in Delphi. • Complete Estimates – initial and final • Complete daily reader board agenda in Delphi. • Generate and distribute reservations and amenity request form as directed by Managers, Follow up with Room Service and Front Desk on VIPs and amenity deliveries. • Create Banquet event orders and Resumes for managers • Handle all in house meeting inquiries as assigned • Responding to telephone inquiries by determining client's needs and specifications for referral to Catering and Conference Services Managers. • Answering general questions for catering leads • Scheduling site tours for Catering and Conference Services Managers. • Maintain inventory of office supplies. • Establishing rapport with Catering clients and functions as liaison. • Additional administrative duties as assigned Qualifications: • Highly Organized • Multi-tasker • Good time management • Strong interpersonal skills • Experience with Microsoft Office Suite • Experience in Delphi.FDC and/or Opera preffered Education and or Experience Must type a minimum of 60 words per minute with accuracy, good verbal communication skills, word processor/computer skills and basic assistant/secretarial background and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral and diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, sit, stoop, kneel, crouch or crawl, and taste or smell. The employee must frequently lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in this environment is usually quiet. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].