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At Baker Home Energy we thrive off of truly living our values - Do the Right Thing, Exemplify Our Reputation, Win Together, and Embrace Change and Growth. At Baker Home Energy we thrive off truly living our values - Do the Right Thing, Exemplify Our Reputation, Win Together, and Embrace Change and Growth. We’ve been helping Southern Californians power their homes and live more comfortably since 1938. Today, we provide comprehensive home energy solutions including solar and battery, heating and cooling, roofing, electrical, plumbing and other essential home services. Our continued success is built on the experience and dedication of our people and a shared commitment to quality, service, and doing the job right. We’re looking for talented people who want to grow their careers while helping us deliver the trusted service Baker customers have relied on for generations. The Opportunity Baker is looking for an experienced onsite Customer Operations Leader to help shape the next stage of our customer experience. As Baker continues to grow across home energy and home services, the customer journey increasingly crosses multiple teams, service lines, technologies, and points of contact. We are looking for someone who can bring those pieces together and help create a customer experience that is consistent, accountable, and distinctly Baker. The Customer Operations Manager will initially lead a team of approximately four Customer Care Representatives, Schedulers, Dispatchers, Sales Development Representatives, and other customer-facing team members. The team is expected to grow to approximately 6–8 employees as business needs evolve. This is broader than a traditional call-center or contact-center management position. While the Customer Operations Manager will directly lead the Customer Success team and manage day-to-day customer operations, the position extends across the organization. This leader will work closely with sales, service, operations, marketing, and Baker’s individual business lines to improve the entire customer journey, strengthen departmental handoffs, and establish consistent customer-facing standards. The role has direct authority over the Customer Success team and will work through established decision rights, executive sponsorship, and cross-functional partnerships to drive improvements involving other departments. A key part of the assignment will be helping define and implement “The Baker Way,” our company-wide standard for customer communication, scheduling, lead management, issue resolution, service recovery, and follow-through. We are looking for someone who can lead a team today while developing into a more senior, cross-functional leader as the organization and the position continue to grow. What You’ll Lead Customer Operations & Team Leadership • Lead, coach, and develop a high-performing customer-facing team. • Oversee customer care, scheduling, dispatch coordination, appointment management, and sales-development activities. • Lead staffing and workforce planning for an operation providing customer coverage seven days per week from 7:00 a.m. to 7:00 p.m., including appropriate leadership and escalation coverage. • Build clear expectations, accountability, performance standards, and development opportunities for the Customer Success team. • Establish and continuously improve practical customer-facing processes, service standards, and standard operating procedures. • Help the team balance responsiveness, customer advocacy, operational realities, and sound business judgment. Cross-Functional Customer Experience • Work closely with leaders across HVAC, solar, battery storage, roofing, plumbing, electrical, sales, marketing, service, and operations to improve the end-to-end customer journey. • Identify breakdowns between departments and lead efforts to improve handoffs, communication, ownership, and follow-through. • Bring a disciplined voice-of-the-customer perspective into operating decisions while reinforcing shared accountability for the customer experience across Baker. • Coordinate cross-functional escalations, establish clear ownership, and monitor issues through resolution while ensuring the responsible department remains accountable for corrective action. • Identify recurring customer problems and work with the appropriate business leaders to address their underlying operational causes. • Help establish consistent customer-facing standards so the quality of the customer experience does not depend on which department or service line a customer is working with. Process, Technology & Continuous Improvement • Use customer feedback, performance measures, and operating data to identify opportunities and prioritize improvements. • Identify and lead approved customer-operations improvements involving conversational AI, automated communications, virtual reception, and workflow automation in partnership with internal system owners, technology resources, and vendors. • Evaluate and manage overflow call centers, answering services, and other customer-contact partners. • Build reporting that gives leadership meaningful visibility into customer outcomes, operating performance, and areas requiring attention. • Help build scalable processes that support Baker’s continued growth across multiple home energy and home services offerings. Customer Advocacy & Service Recovery • Establish a consistent and effective approach to customer escalations and service recovery. • Step into complex or sensitive customer situations when management involvement is appropriate. • Ensure customer concerns are documented, assigned to the appropriate owner, and followed through to resolution. • Oversee customer satisfaction, customer-feedback, online-review, and reputation-management programs. • Translate customer feedback and escalation trends into useful operating insights for Baker’s leadership and individual business lines. What We’re Looking For We are looking for an experienced leader who sees customer experience as an operating discipline, not simply a customer-service function. The right candidate will likely bring: • Five or more years of progressive leadership experience in customer operations, service operations, contact-center operations, scheduling, dispatch, or a related customer-facing environment. • Experience with team development, process improvement, performance measurement, and cross-functional execution. • A demonstrated ability to build and develop teams while improving the systems and processes around them. • Experience working across departments and influencing leaders and teams outside their direct reporting authority. • The ability to identify recurring or systemic problems rather than simply resolving individual customer issues. • Strong communication, coaching, problem-solving, and conflict-resolution skills. • Experience using CRM, scheduling, customer communication, workforce-management, and reporting technologies. • Comfort leading organizational change and building support for new standards, processes, and technologies. • Strong operational and business judgment combined with a genuine customer-first mindset. • The potential and desire to grow into a more senior cross-functional leadership role as Baker’s customer operations evolve. Experience That Would Set You Apart • Experience in home services, field services, residential construction, utilities, or another appointment- and dispatch-driven service environment. • Leadership responsibility across multiple service lines or customer channels. • Experience improving customer journeys involving sales, operations, field service, scheduling, dispatch, and customer support. • Experience building scalable customer-service processes and SOPs in a growing organization. • Experience introducing AI, automation, or workflow technology into customer operations. • Experience managing third-party contact centers, answering services, or overflow providers. • Responsibility for customer satisfaction, NPS, reputation management, online reviews, or voice-of-the-customer programs. • Experience helping an organization move from department-specific practices toward common customer-experience standards. Compensation The base salary range for this position is $90,000–$110,000 annually The anticipated starting salary will depend on relevant experience, demonstrated capabilities, and alignment with the position’s scope. Incentive opportunity: This position may also be eligible for performance-based incentive compensation under Baker’s applicable incentive program. Why Baker? This is an opportunity to do more than inherit and manage an existing customer-service function. Baker is building a broader home energy and home services business. With that growth comes an opportunity to define how customers experience the company across multiple services and throughout a longer customer relationship. The Customer Success Manager will have an important role in building that capability. You will be expected to lead your own team well, but your impact should reach further. You will help connect departments around the customer, improve how work moves across Baker, strengthen accountability for customer commitments, and help establish “The Baker Way” as a recognizable standard for how we serve customers. If you are an operational leader who enjoys developing people, solving complex business problems, influencing across an organization, and building something better than what exists today, we would like to hear from you. Reasonable Accommodations Baker provides reasonable accommodations to qualified applicants and employees with disabilities and for sincerely held religious practices, as required by applicable law. Applicants who need a reasonable accommodation during the application or interview process may contact Baker’s Human Resources department. Employment Conditions Baker Home Energy is an At-Will employer. This job posting describes the general responsibilities and qualifications of the position and is not intended to contain a complete list of every responsibility, duty, qualification, or working condition associated with the role. Responsibilities may evolve as business and organizational needs change. ____________________________ We offer a comprehensive benefits package to support your health, financial future, and professional growth, including: • Referral program • Tuition reimbursement • Health insurance • 401(k) matching • Paid time off • Paid Sick Time • Vision insurance • Dental insurance • Life insurance PAY TRANSPARENCY: The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility, which is based on company and individual performance, short- and long-term incentives, and program-specific awards. Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience. ACKNOWLEDGEMENTS: Baker Home Energy is an Equal Opportunity Employer / Disability / Veteran. We appreciate the interest of all applicants; however, only candidates selected for an interview will be contacted. Official interview communications will come directly from a Baker Home Energy recruiter using an @bakerhomeenergy.com email address; please be cautious of messages from third parties or any other email domain claiming to represent our company. PAY TRANSPARENCY: The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility, which is based on company and individual performance, short- and long-term incentives, and program-specific awards. Bakerprovides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.Please note that the compensation information is a good-faithestimate for this position. It assumes a rate based on location and experience. ACKNOWLEDGEMENTS: Baker Home Energy isan Equal Opportunity Employer / Disability / Veteran. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a BakerRecruiter with a @bakerhomeenergy.com email directly from our organization.
Carlsbad, United States of America | Full time | Home-based | R1579192 Site Enrollment and Engagement Lead (West, Central, Northeast, Southeast) As a global provider of integrated solutions, IQVIA understands what it takes to deliver Nationally and Internationally. Our people help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is acting as the biopharma's liaison to physicians or, providing therapy area educational input to physicians and patients. With the right experience, you can help deliver medical breakthroughs in the real world. Site Enrollment and Engagement Lead The Site Enrollment and Engagement Lead (formerly the Clinical Trial Educator (CTE)) will provide information and education on clinical trial inclusion and exclusion criteria to trial coordinators and healthcare providers. The Site Enrollment and Engagement Lead will provide in-service presentations with the goal to increase patient enrollment. The Site Enrollment and Engagement Lead works in partnership with CRAs and other field-based medical teams for optimal trial execution, developing tailored recruitment plans. This position also requires the Site Enrollment and Engagement Lead to work with referring physicians and develop referral networks to support the sites, as well as work with support groups in the therapeutic area. This is a full time, field-based position, up to 75% nationwide travel. Qualifications/Experience: Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications including Associate Degree in Nursing with active Registered Nurse license Clinical Research experience required Registered Nurse or other licensed healthcare professional preferred CCRC preferred Minimum 2 years of Site Enrollment and Engagement Lead and/or healthcare education preferred Community engagement experience required Diversity and Inclusion in Clinical Trials experience preferred Excellent interpersonal skills, able to establish rapport with a wide range of people Business experience a plus Customer service skills Excellent technology and administrative skills Excellent presentation skills Strong oral and written communication skills in local language Demonstrated ability to complete patient recruitment activities including referral outreach, chart reviews, and data abstraction Demonstrated ability to execute tasks with minimal oversight Demonstrated ability to coordinate and complete activities across multiple functions Able to work independently - candidates should be self-motivated Frequent travel up to 75%, with potential for overnight stays Competencies: • Demonstrated analytical skills • Demonstrated Business Acumen • Demonstrated success in persuasion, influence, and negotiation skills • Demonstrated leadership ability • Demonstrated ability to apply technical/scientific knowledge • Flexibility to learn new products over time • Knowledge of and experience with the selling process • Initiative & execution- oriented IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $64,400.00 - $195,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Where you'll work Home-based You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role. Culture Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.
Carlsbad, United States of America | Full time | Home-based | R1579183 Site Enrollment and Engagement Lead - Licensed Medical Professionals The Site Enrollment and Engagement Lead (formerly the Clinical Trial Educator (CTE)) will provide information and education on clinical trial inclusion and exclusion criteria to trial coordinators and healthcare providers. The Site Enrollment and Engagement Lead will provide in-service presentations with the goal to increase patient enrollment. The Site Enrollment and Engagement Lead works in partnership with CRAs and other field-based medical teams for optimal trial execution, developing tailored recruitment plans. This position also requires the Site Enrollment and Engagement Lead to work with referring physicians and develop referral networks to support the sites, as well as work with support groups in the therapeutic area. This is a full time, field-based position, up to 75% nationwide travel. Qualifications/Experience: Required: Bachelor’s degree (minimum) Clinical research experience Active license or credential in one of the following: MD – Medical Doctor DO – Doctor of Osteopathic Medicine RN – Registered Nurse NP – Nurse Practitioner PA – Physician Assistant Pharmacist – RPh or PharmD Occupational Therapist Physical Therapist Respiratory Therapist Preferred: Certified Clinical Research Coordinator (CCRC) 2+ years of experience as a Site Enrollment and Engagement Lead or in healthcare education Experience in community engagement and diversity in clinical trials Business experience and customer service skills Strong technology, administrative, and presentation skills Excellent oral and written communication Proven ability to conduct referral outreach, chart reviews, and data abstraction Ability to work independently and coordinate across functions Willingness to travel up to 75%, including overnight stays Competencies: • Demonstrated analytical skills • Demonstrated Business Acumen • Demonstrated success in persuasion, influence, and negotiation skills • Demonstrated leadership ability • Demonstrated ability to apply technical/scientific knowledge • Flexibility to learn new products over time • Knowledge of and experience with the selling process • Initiative & execution-oriented IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $64,400.00 - $248,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Where you'll work Home-based You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role. Culture Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. What you will be doing The Assistant Store Director (ASD) is a key store leader responsible for driving strong store conditions, sales performance, and team effectiveness through disciplined operational execution, a consistent customer experience, and effective associate leadership across the store. Reporting directly to the Store Director, the ASD partners closely to deliver operational excellence, financial discipline, food safety and safety standards, consistent execution, and people-first leadership. The Assistant Store Director assumes overall store responsibility in the absence of the Store Director, ensuring continuity of operations, customer service, team leadership, and decision-making. This posting is for Assistant Store Director opportunities with Albertsons, Vons, and Pavilions across multiple Southern California locations, including Los Angeles, Orange, Riverside, San Diego, Santa Barbara, Ventura, and Kern Counties. Main Responsibilities Operational Excellence Drive strong store conditions and sales results by supporting financial performance for the Grocery Department and total store, including sales, margin, labor, shrink, and controllable expenses; review P&L results and support budgeted goals. Align labor coverage to current and projected sales to ensure proper staffing, control overtime, and meet reporting requirements. Ensure consistent execution of merchandising programs, schematics, signing, promotions, inventory levels, and vendor displays. Ensure safe, clean, and well-maintained store conditions through consistent execution of food safety, sanitation, and safety standards. Oversee stock receipt and inventory controls to reduce out‑of‑stocks and shrink while maintaining operational efficiency. Maintain a visible presence throughout the store and provide hands-on operational support as needed to ensure strong store conditions, customer service, and execution standards. Customer Experience Champion a customer‑first culture through friendly, prompt, and helpful service. Maintain strong sales‑floor presence to support associates, monitor conditions, and engage customers. Resolve customer relations issues using sound judgment and leadership. Reinforce Greet, Offer, and Thank (GOT) behaviors to ensure consistent service execution. People & Culture Leadership Lead, coach, develop, and supervise store associates, building talent and bench strength across the store. Support end‑to‑end hiring activities, including recruiting, interviewing, hiring, and onboarding. Partner with the Store Director, HR, and Labor Relations on staffing, performance management, and associate relations. Foster an inclusive culture and positive community involvement aligned with company values. Thought & Results Leadership Analyze sales, labor, shrink, and operational trends to identify improvement opportunities. Own assigned priorities and action plans, ensuring follow‑through and results. Apply financial and operational insights from store metrics and reporting to daily decisions. Exercise sound judgment in fast-paced, dynamic environments. Compliance & Standards Ensure compliance with company policies and government regulations, including safety, food safety, sanitation, and wage and hour laws. Maintain pricing integrity through partnership with the Scanning Department and adherence to signing standards. Ensure administrative processes and required reporting are completed accurately and on time. What we are searching for Culture Leadership: Builds trust, models respect, and supports an inclusive environment. People Leadership: Proven ability to coach, develop, and hold teams accountable for performance. Thought Leadership: Business and operational curiosity with the ability to learn and apply insights quickly. Results Leadership: Takes ownership of outcomes and follows through on commitments. Additional qualifications include: Strong leadership and people‑development capabilities with proven success leading large teams. Basic financial acumen with familiarity with P&L performance, labor planning, shrink control, and margin protection. Understanding of retail operations (merchandising, inventory, labor, service standards). Continuous improvement mindset with strong attention to detail and follow‑through. Ability to handle sensitive information confidentially in a fast‑paced environment. Strong communication, collaboration, and decision‑making skills with the ability to lead through change. Customer‑focused orientation with a passion for delivering exceptional service and building customer loyalty. Proven ability to exercise sound judgment in dynamic, high‑impact situations. Strong communication discipline when making decisions, ensuring alignment with leaders and cross‑functional partners. Comfortable using common business technology and systems, including Microsoft Office (Excel, Outlook, PowerPoint, and Word), to review reports, communicate effectively, and support store operations. Basic Qualifications 3–5 years of progressive retail leadership experience required, including at least one year in a salaried/exempt retail leadership role. Operational leadership experience in grocery or big‑box retail strongly preferred; candidates from other high‑volume retail environments may be considered based on scope and leadership experience. Bachelor’s Degree preferred or equivalent combination of education and experience. Experience using operational and financial reporting to support decision making, labor planning, inventory management, and sales performance. Food Safety and Sanitation certification (or ability to obtain). Flexible availability, including evenings, weekends, holidays, and peak business periods. Disclaimer: The above statements are intended to describe the general nature and level of work performed by associates assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. *Must meet the minimum requirements above in order to be considered* We also provide a variety of benefits including: Competitive wages paid weekly · Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values A copy of the full job description can be made available to you. Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). Applications will be accepted on an on-going basis. [If applicable:] Associates in this position may be eligible for a quarterly bonus. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
Our Mission Critical Domestic team is anchored by TrumpCard, specialists in the transportation of domestic heavyweight shipments in the time-sensitive, high-value and mission-critical arenas. We are committed to providing the highest level of customer service and operational excellence centered around our core values of proactive communication, a sense of urgency with fast and responsive support, flexibility, industry-leading technology. The team is available around-the-clock 24 hours a day, 7 days a week to deliver on your most challenging logistics needs. JOB DESCRIPTION SUMMARY The Lead Logistics Coordinator/ Dispatch supports and oversees daily dispatch operations, ensuring efficiency, accountability, and exceptional customer service. This role provides team guidance, manages escalations, monitors operational performance, and proactively addresses service risks to ensure smooth daily operations. ESSENTIAL JOB FUNCTIONS Dispatch Operations & Management · Oversee daily dispatch operations, providing direction, guidance, and support to ensure operational efficiency. · Manage and escalate dispatch-related issues, including service failures, delays, and operational challenges. · Oversee damage photo escalations and ensure timely communication and resolution. · Provide hands-on dispatch support, troubleshooting, and problem-solving assistance as needed. · Manage dispatch recoveries and coordinate appropriate follow-up to minimize service disruptions. · Provide dispatch coverage and backup support during outages, staffing shortages, or other operational disruptions. · Maintain dispatch scheduling responsibilities, including communicating revisions to duties and schedule changes. · Maintain and oversee the dispatch calendar to ensure accurate scheduling and operational visibility. Communication & Customer Service · Monitor and manage ongoing email correspondence for both dispatch operations and individual responsibilities. · Ensure timely customer status update communications, including Pickup (PU), Outbound (OB), Tender (TEN), Recovery (REC), Out for Delivery (OFD), and Proof of Delivery (POD). · Provide ongoing phone support, answering calls and directing inquiries to the appropriate resources. · Communicate proactively with customers and internal teams regarding operational concerns, delays, damages, and service updates. Proactive Operational Monitoring & Risk Management · Monitor dispatch boards throughout the day to identify potential service risks, delays, and operational concerns. · Conduct scheduled proactive board reviews at 9:00 AM, 10:00 AM, 12:00 PM, 2:00 PM, and 4:00 PM. · Identify potential service failures and take appropriate action to prevent escalations. · Monitor and address First Save pop-ups to support customer retention and service recovery efforts. · Maintain report cards and ensure operational reporting remains accurate and up to date. White Glove & Delivery Coordination · Coordinate 3-4 man WG setups, including preparation, scheduling, and completion of required checklists. · Manage and distribute 10X setup emails to ensure proper coordination and communication. · Review and approve WG photos to ensure compliance with applicable requirements. · Distribute WG delivery photos to applicable customers as required. · Monitor WG activity and proactively address outstanding issues or operational concerns. Reporting & Administrative Responsibilities · Prepare, review, and maintain Lumenis reports. · Complete ongoing administrative responsibilities and operational follow-up to support daily business needs. · Assist with miscellaneous projects, special requests, and additional operational tasks as assigned. · Provide flexible support across dispatch and related functions to address evolving business priorities. EDUCATION AND QUALIFICATION REQUIREMENTS · High school diploma or equivalent required; additional education in business, logistics, or a related field preferred. · 3+ years of experience in logistics, dispatch, transportation, or a related operational role. · Previous leadership or team lead experience preferred. · Strong problem-solving, organizational, and multitasking skills. · Excellent verbal and written communication skills with a strong customer service focus. · Ability to manage competing priorities, resolve escalations, and make sound operational decisions. · Proficiency in Microsoft Office and applicable logistics or transportation management systems. · Strong attention to detail and ability to work independently while supporting team objectives. COMPENSATION Pay range is $23.26-$34.89 p/h. We consider a variety of factors in determining base compensation including but not limited to, experience, education, certifications, internal equity, market data and geography. PHYSICAL REQUIREMENTS The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. WHAT WE OFFER Medical, Dental, and Vision insurance 401k + matching contribution HSA + matching contribution Paid Time Off Life Insurance Employer-paid short and long-term disability insurance ...and more! Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Summary The Senior Mechanical Engineer serves as a technical leader responsible for the design, development, validation, and lifecycle support of complex mechanical systems and subsystems for EPS products. This role applies advanced engineering expertise and sound judgment to solve complex technical challenges, drive product improvements, and ensure compliance with safety, quality, performance, and regulatory requirements. Working with minimal supervision, the Senior Mechanical Engineer leads projects and key engineering initiatives, collaborates across multidisciplinary teams, and provides technical guidance to engineers and other functional partners. This position influences product strategy, manufacturing effectiveness, customer satisfaction, and business performance through innovative engineering solutions and continuous improvement efforts. Essential Job Duties and Responsibilities · Lead the design, development, validation, implementation, and lifecycle support of complex mechanical systems, components, and assemblies for EPS products. · Apply advanced engineering principles and sound judgment to solve complex technical challenges, evaluate alternatives, and develop innovative solutions that improve product performance, reliability, quality, manufacturability, and cost competitiveness. · Serve as a subject matter expert and technical resource across engineering, manufacturing, quality, supply chain, service, and commercial teams. · Lead engineering projects and key workstreams from concept through commercialization, establishing technical direction, identifying risks, coordinating resources, and ensuring successful execution of project objectives. · Drive product and process improvements through root cause analysis, design reviews, data analysis, testing, and implementation of corrective and preventive actions. · Collaborate cross-functionally to define requirements, evaluate technologies, and deliver integrated solutions that align with customer needs and business objectives. · Provide technical leadership and mentoring to engineers and other team members, promoting knowledge sharing, engineering best practices, and continuous professional development. · Partner with manufacturing and operations teams to support product launches, production readiness, product transfers, supplier qualification activities, and ongoing operational excellence initiatives. · Lead verification and validation activities to ensure products meet performance, quality, safety, regulatory, and customer requirements. · Support strategic customers and resolve complex product issues by analyzing multiple sources of information, balancing technical and business considerations, and recommending effective solutions. · Influence engineering standards, product strategies, and continuous improvement initiatives through industry knowledge, market awareness, and application of engineering best practices. · Build consensus among stakeholders and effectively communicate complex or sensitive technical information to diverse audiences across the organization. · Ensure the accuracy and completion of engineering documentation, including specifications, drawings, test plans, risk assessments, engineering changes, and product lifecycle records. Education and Experience Requirements Bachelor's degree in Mechanical Engineering or related engineering discipline. Minimum of 7+ years of progressive mechanical engineering experience in product design, development, and sustainment. Demonstrated success leading complex technical projects and cross-functional initiatives. Advanced proficiency with SolidWorks or equivalent CAD platforms. Experience supporting manufacturing operations, customer-facing engineering activities, and product lifecycle management. Experience troubleshooting complex equipment and production-related issues. Experience working with strategic customers and resolving technically challenging field performance issues preferred. Experience with automation systems, sensors, controls, and integrated electromechanical products preferred. Experience utilizing ERP systems, preferably SAP, preferred. Preferred Skills and Abilities Advanced knowledge of mechanical engineering principles, design methodologies, and product development processes. Demonstrated ability to solve complex problems using analysis from multiple sources of information and competing requirements. Strong project leadership and technical decision-making capabilities. Knowledge of industry trends, competitive technologies, and engineering best practices. Ability to influence stakeholders and work effectively across multiple functions and organizational levels. Strong verbal and written communication skills with the ability to explain complex technical concepts to diverse audiences. Experience mentoring engineers and leading technical reviews. Working knowledge of manufacturing processes, design for manufacturability (DFM), Bills of Materials (BOMs), Engineering Change Orders (ECOs), and product lifecycle management. Ability to work independently within broad objectives while exercising sound engineering judgment and accountability. Working Conditions and Physical Demands Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear, occasionally required to stand, walk, and reach with hands and arms; requires close vision ability. Noise level is usually moderate. Travel Required Minimal Estimated 10-20%
General Atomics Systems Integration, LLC (GA-SI), an affiliate of General Atomics, is a provider of military and commercial engineering services. GA-SI is a leading-edge expert in systems integration technologies, reliability improvements, and controls system design. Under limited supervision, this position is responsible for technical and operational support in the installation, application and maintenance of unmanned aerial vehicle electronic equipment to include ground control stations, ground data terminals and ground support equipment in accordance with technical specifications, engineering instructions and technical orders, procedures and regulations. Conducts technical analysis and evaluation of product implementation to ensure customer specifications are met. Troubleshoots technical problems and issues and determines solutions to a wide variety of difficult problems. Provides guidance and training to internal and external customers regarding equipment. DUTIES AND RESPONSIBILITES: Operates UAV, ground control stations and ground support equipment and all subordinate systems at operation locations. Analyzes customer requirements and evaluates product implementation to meet specifications and end user applications. Assesses customers' needs for data interface and recommends actions for coordinative product solutions. Provides technical expertise on the installation, configuration, application and repair of products and systems to customers at operational locations. Performs high level troubleshooting and repair of ground and airborne electronic equipment. Utilizes product knowledge, sound judgment and logical reasoning to determine technical solutions complex problems. Repairs or replaces components based on test results, advanced system knowledge, technical documents, engineering instructions, schematics, blueprints or written/verbal instructions. Performs installation, configuration and test of computer hardware, software and networked systems. Diagnoses and corrects malfunctions as required. Performs inspections and preventative maintenance on ground and airborne systems. Maintains required records and forms in accordance with company and customer specifications. Validates and verifies accuracy of technical documents and procedures. Recommends changes to technical documents and procedures based on system expertise and best industry practices. Fabricates, installs, troubleshoots and repairs wire harnesses and assemblies. Ensures proper routing and clamping of wire harnesses and assemblies. Represents group as subject matter expert with internal and external customers and other personnel. Conducts training and practical instruction of peers and customers in the use of ground and airborne electronic systems. May provide guidance or training to less experienced staff. Performs other duties as assigned. Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices. Other duties as assigned or required. We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply. Job Qualifications Typically requires education or formal training equivalent to the completion of a two-year technical degree or trade school equivalency as well six or more years' experience in aviation or electronics. Equivalent professional experience may be substituted in lieu of education. May require extensive travel and/or CONUS or OCONUS deployment. Must be able to perform a variety of non-routine tasks and demonstrate considerable knowledge of avionics and electronic procedures and principles. Must possess the ability to troubleshoot at the component level. The ability to analyze data and recommend solutions. Considerable knowledge and use of electronic test equipment, hand and soldering tools, voltage or amperage measuring and recording devices. The ability to read and interpret blueprints, drawings, schematics and technical orders. The ability to obtain a security clearance. Strong analytical, interpersonal, verbal and written communication skills to accurately document, report and assess situations and make judgments. The ability to obtain and maintain a DoD security clearance is required. The ability to work both independently and in a team environment is essential as is the ability to work extended hours and travel as required. Preferred Qualifications: Military Career Field Benchmarking US Air Force-Relevant cyber and network operations specialties include: 1D7X1-Cyber Defense Operations. 1D7X1A-Network Systems Operations. 1D7X1B-System Operations. 1D7X1D-Security Operations. Traditional avionics specialties remain separate from cyber/network operations specialties. US Navy Relevant Information Systems Technician (IT) responsibilities include: Network administration. SATCOM systems. Cybersecurity operations. Server infrastructure support. Aviation Electronics Technicians (AT) remain focused primarily on aircraft electronic systems. US Army Relevant Signal Corps specialties include: 25B-Information Technology Specialist. 25H-Network Communication Systems Specialist. 25S SATCOM-Systems Operator. Aviation maintenance specialties remain distinct from network operations specialties. US Marine Corps Relevant communications and cyber specialties include: 0631-Network Administrator. 0671-Data Systems Administrator. 1721-Cyber Warfare Operator. Aviation maintenance personnel are generally not expected to perform enterprise IT or cyber operations responsibilities. Job Category Avionics/Electronics Experience Level Mid-Level (3-7 years) Workstyle Remote Full-Time/Part-Time Flex Hourly Pay Range Low 63,000 Pay Range High 105,375 Travel Percentage Required 50% - 75% Relocation Assistance Provided? No US Citizenship Required? Yes Clearance Required? Desired Clearance Level Secret Search Jobs at | General Atomics and Affiliated Companies
La Jolla 9500 Gilman Drive, San Diego, CA 92093, United States Payroll Title: ADMIN OFCR 3 Department: VC-ACADEMIC AFFAIRS Hiring Pay Scale $81,600 - $110,000/year Worksite: Campus Appointment Type: Career Appointment Percent: 100% Union: Uncovered Total Openings: 1 Work Schedule: Days, 8 hrs/day, Mon-Fri #142007 Administration and Operations Manager Filing Deadline: Tue 11/24/2026 UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. UCSD Layoff from Career Appointment: Apply by 11/13/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. DESCRIPTION Enrollment Management (EM) is a multi-unit department currently within the Office of the Executive Vice Chancellor-Academic Affairs. The Unit is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer of the University. EM is comprised of multiple high-profile, core functional units including: the Office of Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Enrollment Management Technology Services (EMTS), Cal-SOAP, Creative Services, Enrollment Analytics, and the Business Office. EM’s core functions oversee undergraduate admissions and student outreach, continuing student enrollment management, and financial aid and scholarship management. The EM Business Office (EMBO) exists to serve as a support to the Associate Vice Chancellor, unit managers, supervisors, and staff of EM on issues related to financial processing and reporting, payroll, timekeeping, safety, facilities management, and human resources. We follow the policies and guidelines established by the Office of the President, UC San Diego, Academic Affairs, and Enrollment Management. The EMBO strives to provide superior business service by offering information, analysis, and guidance on an advisory level. Reporting to the Director of Academic Affairs & Enrollment Management Business Offices with a dotted-line relationship to the Associate Vice Chancellor of Enrollment Management (AVC-EM), the Administration and Operations Manager serves as a key member of the EM leadership team. Responsible for overseeing EM operations and administration, actively contributing to strategic planning, goal setting, and operational decision-making. As the primary EM liaison to campus HR, advises leadership on complex personnel and labor relations matters while guiding recruitment, onboarding, and staff development. Additionally, the Administration and Operations Manager collaborates with the Senior Leadership Team, the Associate Vice Chancellor for Finance and Administration, and campus partners to resolve complex operational challenges, manage facility needs, monitor budgets, and advance the overall mission of Enrollment Management. Provide direct leadership and supervision to staff, directing daily workflows and fostering professional development. Occasional evenings and weekends may be required. QUALIFICATIONS Extensive experience in human resources management, including HR policies and procedures, labor relations, collective bargaining, recruitment, compensation and salary administration, classification, performance management, terminations/layoffs, employee benefits, talent development, and other areas of human resources. Experience interpreting and advising on policies for all leaves of absence including, but not limited to FML, CFRA, and PDL. Experience with monitoring and overseeing expenditures, financial reports, and activities. Experience with setting priorities that accurately reflect the relative importance of job responsibilities and take into consideration deadlines, competing requirements and complexity. Experience analyzing workflows and making innovative recommendations for operational improvements. Experience directing, supervising, and coaching professional staff, with a strong track record of training, motivating teams, and exercising sound judgment. Experience with screening applications, interviewing candidates, and either making selection decisions or recommending individuals for hire. Experience in interpreting policy, developing procedures, and disseminating guidelines. Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management. Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees. Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills. Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines. Solid knowledge of common University-specific computer application programs. Ability to use discretion and maintain confidentiality. Strong skills in short-term planning, analysis, problem-solving, and customer service. Possesses strong analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Demonstrated ability to handle very difficult or volatile situations / individuals effectively. Proven ability to exercise tact, mature judgment, confidentiality, diplomacy, discretion, resourcefulness and flexibility to promote and maintain positive working relationships and job effectiveness. Proven ability to work independently and make independent judgments. Demonstrated ability to analyze and anticipate needs and problems; problem-solve independently and appropriately; make decisions effectively; plan and implement complex projects and events. Strong and creative organizational, analytical, and decision-making/problem-solving skills. Ability to develop innovative approaches, techniques and procedures to provide more efficient and responsive services. Demonstrated ability to lead group discussions including expressing ideas effectively, seeking and respecting the opinions of others, active listening, and willingness to share ideas, and an ability to summarize ideas concisely and bring discussion to effective conclusions. Proven success and ability to provide appropriate administrative and disciplinary actions to manage policy compliance in organized and non-organized areas. Use professional judgment in situations for which there are no established criteria or standards or where answers to problems are not readily apparent and initiate action and solutions. Utilize effective negotiation skills in performance of functions to produce a satisfactory outcome for all parties concerned. SPECIAL CONDITIONS Job offer is contingent upon satisfactory clearance based on Background Check results. Pay Transparency Act Annual Full Pay Range: $81,600 - $147,800 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $39.08 - $70.79 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Prospective employees who are ordinarily residents in Iran or who are physically located in Iran are generally not eligible to for employment per suspension of General License G on 24 August 2026. If you have ever resided in Iran or have an Iranian passport and would like to confirm your eligibility, please contact [email protected] for consideration of your particular circumstances. Job Details Date Posted 11/10/2026
Job Title: Sr Electro-Mechanical Assembler Company: One Stop Systems, Inc. (NASDAQ: OSS) Headquarters Location: Escondido/San Diego, CA Employment Type: Full-Time Work Location: On-Site Why Join Us? At One Stop Systems, we are committed to innovation and excellence. Join our team and contribute to cutting-edge projects in a dynamic and supportive environment. Company Overview: One Stop Systems, Inc. (Nasdaq: OSS) is a San Diego-based publicly traded technology company and global leader in enterprise class compute solutions for AI/ML, sensor fusion, and autonomy at the demanding ‘edge.’ OSS designs and manufactures the highest performance compute and storage products that enable these rugged AI, sensor fusion and autonomous mobile capabilities without compromise. These hardware and software platforms bring the latest enterprise class data center performance and technology to the harsh and challenging applications, whether they are on land, sea or in the air. OSS products include ruggedized servers, compute accelerators, flash storage arrays, and storage acceleration software. These specialized rugged and compact products are used across multiple industries and applications, including commercial autonomous applications, as well as aircraft, drones, ships, and vehicles within the defense industry. The company has annual sales in excess of $60 million, is profitable, cash flow positive, enjoys a solid cash position without domestic debt and has target growth plans in excess of 20% a year. Our markets have significant tail winds being driven by the high priority within the DOD to add AI and/or Autonomous capabilities throughout the military theater as well as strong economic pull within the commercial segment. The market opportunity for OSS types of products is expected to grow to over $2 billion in size. Compensation & Benefits: Hourly range $31 - $33 Potential for Stock Equity 401K Matching Competitive Benefits Package including Medical, Dental, and Vision Three weeks of PTO 11 Paid Holidays Position Overview: One Stop Systems is seeking a highly skilled and experienced Senior Electro-Mechanical Assembler to assemble complex, high-value computing and electro-mechanical systems in our Escondido manufacturing facility. This position requires extensive hands-on experience with precision mechanical assembly, electrical wiring, electronic component integration, and complete system builds. The ideal candidate is a technically proficient, self-sufficient assembler who can interpret engineering documentation, independently perform complex assembly operations, and identify and resolve assembly-related challenges with minimal supervision. Unlike traditional assembly positions focused on repetitive production tasks, this role requires the ability to work across multiple product configurations in a high-mix, low-volume manufacturing environment. Candidates must possess the experience and technical capability to become independently productive on assigned OSS products within approximately 2–4 weeks, following product-specific orientation, training, and qualification. We are looking for experienced professionals who take ownership of their work, demonstrate excellent mechanical aptitude, and consistently deliver high-quality assemblies. Reporting Relationships: The Sr Electro-Mechanical Assembler reports to the Production Manager. Duties and Responsibilities: Complex Electro-Mechanical Assembly Independently assemble complex electro-mechanical systems, including ruggedized computer systems, server chassis, electronic enclosures, and custom integrated equipment. Perform precision mechanical assembly involving chassis, structural components, mounting hardware, brackets, electronic assemblies, and related components. Install and integrate electronic components, power supplies, printed circuit board assemblies (PCBAs), cooling systems, cables, connectors, and wiring. Perform cable routing, connector installation, wire management, and electrical interconnections according to approved engineering documentation. Execute complex system builds involving multiple mechanical, electrical, and electronic subassemblies. Properly use hand tools, power tools, torque-controlled equipment, measuring instruments, and other manufacturing tools. Maintain excellent workmanship while handling sensitive, high-value electronic components and assemblies. Engineering Documentation and Technical Interpretation Read and accurately interpret mechanical drawings, assembly drawings, bills of materials (BOMs), wiring diagrams, and manufacturing work instructions. Understand component relationships, assembly sequences, mechanical tolerances, and electrical interconnections. Independently organize and execute assembly operations using approved manufacturing documentation. Identify and communicate discrepancies involving drawings, BOMs, component fitment, and assembly instructions. Adapt to new product configurations and engineering revisions while following approved change-control procedures. Troubleshooting and Problem-Solving Identify and resolve routine mechanical assembly, component fitment, installation, and wiring issues within established procedures. Recognize incorrect components, missing hardware, misaligned parts, damaged connectors, and potential assembly defects. Exercise sound technical judgment in determining when issues can be resolved through approved procedures and when Engineering or Quality support is required. Collaborate with Manufacturing Engineering, Design Engineering, Quality, and Production to address build challenges. Proactively identify opportunities to improve assembly methods, reduce rework, and increase production efficiency. Quality and Workmanship Assemble products in accordance with engineering specifications, manufacturing procedures, customer requirements, and applicable workmanship standards. Follow OSS quality management system requirements, including applicable AS9100D procedures. Apply proper electrostatic discharge (ESD) protection, foreign object debris (FOD) prevention, component handling, and material traceability practices. Perform in-process checks and verify assembly accuracy, completeness, and workmanship before transferring systems to subsequent manufacturing or testing operations. Maintain accurate production records and document manufacturing activities, discrepancies, and inspection results as required. Consistently focus on first-pass quality, minimizing defects and avoiding unnecessary rework. Production Execution and Teamwork Work independently with minimal supervision while meeting production schedules, safety requirements, and quality expectations. Efficiently transition between different product configurations and assembly requirements. Support prototype builds, new product introductions, and established production programs. Communicate material shortages, documentation problems, assembly challenges, and production risks promptly. Maintain an organized, clean, and safe work area consistent with 5S principles. Assist in mentoring less-experienced assemblers and sharing established best practices when needed. Required Qualifications: Minimum 5 years of directly relevant hands-on experience in complex electro-mechanical assembly, equipment integration, or comparable technical manufacturing. Demonstrated experience independently assembling complex mechanical systems incorporating electrical and electronic components. Strong mechanical aptitude and proficiency in precision assembly techniques, hardware installation, alignment, fastening, and torque application. Practical experience installing electronic assemblies, power supplies, wiring, cables, connectors, and other system components. Ability to read and interpret mechanical drawings, BOMs, assembly instructions, and basic electrical wiring diagrams. Proficiency using common mechanical assembly tools, calibrated torque tools, and measuring instruments. Ability to independently plan and execute assembly activities using established work instructions and engineering documentation. Demonstrated ability to identify and troubleshoot mechanical and electrical integration issues at the assembly level. Experience working with complex products requiring attention to detail, consistent workmanship, and careful component handling. Ability to work effectively with limited supervision, exercise sound judgment, and communicate technical issues. Strong commitment to safety, quality, productivity, and accountability. Formal engineering education is not required. Relevant hands-on experience, demonstrated technical competency, and the ability to independently build complex systems are the primary selection criteria. Preferred Qualifications: Experience assembling ruggedized servers, industrial computers, electronic systems, aerospace or defense equipment, medical devices, or similarly complex electro-mechanical products. Experience in high-mix, low-volume or custom manufacturing environments. Experience with complete equipment builds rather than exclusively repetitive assembly-line operations. Familiarity with AS9100D, ISO 9001, or other structured manufacturing quality systems. Knowledge of IPC Standards, or other relevant electronics workmanship standards. Experience supporting first-article builds, prototypes, new product introductions, or engineering changes. Familiarity with ERP systems, electronic work instructions, and manufacturing documentation. Additional experience in cable fabrication, crimping, soldering, electrical measurement, or basic functional. Performance Expectations: Within the First 2–4 Weeks Complete required OSS safety, quality, ESD, and product-specific training. Become familiar with OSS manufacturing documentation and assembly processes. Demonstrate the ability to independently complete assigned assembly operations on designated OSS products with minimal supervision. Produce assemblies meeting quality and workmanship expectations. Ongoing Expectations Independently execute complex electro-mechanical builds with minimal supervision. Consistently meet workmanship and quality requirements while minimizing assembly defects and rework. Work efficiently across multiple product configurations and changing production priorities. Identify and communicate technical problems before they impact quality or delivery. Contribute to continuous improvement in assembly quality, manufacturing efficiency, and overall production performance. Competencies: Clear Communication Clear and effective written and verbal communication skills with the ability to deliver the appropriate level of detail. Budget Works with the company's budgetary guidelines while minimizing expenses and maximizing cost efficiency. Dependable Arrives on time and ready to work for scheduled shifts and gives ample time to management if unable to work. Meal and Rest Periods Efficiently punches for all shifts and follows all rest and meal guidelines daily. Good Judgement Exercise good business judgment and makes good decisions and notifies management of issues and concerns. Positive Attitude Positive attitude with ability to work independently as well as collaboratively across all departments within the OSS Company. Company Goals Understands Company and department goals and objectives, and how you contribute. Physical Demands: Requirements include to be able to work the regular workweek of 40 hours, and to be prepared to work irregular hours for emergency production needs or problems that arise. Required to wear protective clothing and glasses in some areas. Frequently standing, sitting, walking, handling, feeling with hands, reaching with arms. Lifting up to 75 lbs. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling. Operating around high voltage components. Regular communication (hearing/speaking). Vision requirements include close, distant, color perception, peripheral, depth and ability to focus. Working around moderate noise conditions. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Medical Practice Operations Manager — Multi-Site Location: Oceanside Office Schedule: Full-time; on-site Reports To: Physician Owners Position Overview Dermatology Specialists, Inc., a multi-site dermatology practice serving North San Diego and Riverside counties, seeks an experienced Medical Practice Operations Manager to lead practice operations, oversee the Billing Department, and develop our management teams. Reporting directly to the physician owners, this leader will be accountable for consistent operations, effective staffing, billing performance, and a positive patient experience across locations. The successful candidate will bring sound judgment, strong physician relationships, and demonstrated success leading managers and improving practice performance. The Operations Manager partners closely with the Finance Manager, who leads finance, special projects, systems implementation, and IT. The Operations Manager contributes operational requirements and leads workflow readiness, staff training coordination, and adoption across practice locations. This opening is part of a planned leadership transition associated with the upcoming retirement of our Chief Administrative Officer. The position will assume responsibility for the operations portion of that role. Key Responsibilities Multi-Site Practice Operations Lead operations across practice locations through regional and office managers, establishing clear priorities, responsibilities, and performance expectations. Standardize workflows and policies while addressing the operational needs of individual locations. Improve patient access, scheduling, patient flow, staffing coverage, and service consistency in partnership with physicians and clinical leaders. Identify recurring operational problems, implement practical solutions, and evaluate results. Establish and review operational measures such as appointment availability, schedule utilization, overtime, staff turnover, and patient feedback. Management and Human Resources Supervise, coach, and develop regional and office managers and the designated Billing Department supervisor. Conduct leadership performance evaluations and introductory reviews, establish development goals, and address performance concerns. Lead workforce planning, staff recruitment, onboarding, training, and retention efforts. Coordinate physician and advanced practice provider recruitment and onboarding with physician owners. Oversee employee relations and benefits administration, coordinating with appropriate external resources. Ensure timely, accurate submission and approval of operational payroll information, including timekeeping, staffing changes, and leave information; coordinate payroll processing responsibilities with the Finance Manager. Promote accountability, teamwork, respectful communication, and consistent follow-through. Billing Department and Revenue Cycle Oversight Oversee Billing Department operations, staffing, training, and performance. Establish expectations for timely, accurate billing, payment posting, collections, and follow-up on outstanding claims and patient balances. Monitor accounts receivable aging, claim denials, collection trends, and other billing performance measures. Partner with the Finance Manager to review revenue cycle reports and address issues affecting reimbursement and cash flow. Coordinate with providers, clinical teams, and office managers to resolve documentation, charge capture, and workflow issues that delay billing or payment. Ensure billing procedures and patient billing communications support compliance, accuracy, and responsive patient service. Physician Partnership and Financial Stewardship Serve as a primary operational resource for physician owners and providers. Present operational findings, recommendations, and progress updates to ownership. Partner with the Finance Manager on operating budgets, expense management, and resource planning. Coordinate facility needs, operational equipment planning, and vendor service issues. Review business terms and coordinate renewals for operational agreements, including leases, insurance, equipment, and services, obtaining owner approval and professional advice as appropriate. Coordinate with the Finance Manager on agreements involving technology, systems, or IT services. Special Projects and Systems Collaboration Identify operational needs and coordinate staff participation in project planning, workflow testing, and training for initiatives led by the Finance Manager. Lead operational readiness and adoption of new systems and processes, including updated procedures and communication. Partner with the Finance Manager to resolve operational issues during implementation or system disruptions and support continuity of patient care and business operations. Compliance and Quality Oversee implementation of operational policies, required training, and compliance processes. Coordinate with designated clinical, laboratory, HR, billing, and compliance resources to address applicable privacy, workplace, laboratory, and billing requirements. Ensure identified concerns receive timely follow-up and corrective action. Maintain clear procedures and documentation that support continuity across locations. Required Qualifications At least five years of progressively responsible management experience in a medical practice or ambulatory healthcare setting. Demonstrated experience managing multiple locations and directly supervising and developing managers. Experience overseeing a medical billing department or revenue cycle function, including accounts receivable, collections, and denial management. A record of measurable improvements in operational performance, staffing, billing, or patient service. Experience working directly with physicians and navigating competing priorities. Practical knowledge of employee relations, recruitment, performance management, benefits administration, and payroll processes. Ability to interpret operational and financial reports, identify trends, and implement corrective action. Experience guiding teams through workflow changes and supporting adoption of new systems and processes. Strong leadership, communication, organizational, and problem-solving skills. Sound judgment, discretion, and the ability to handle sensitive information. Proficiency in Microsoft Office, including Excel, and medical practice technology. Ability to travel regularly among practice locations. Preferred Qualifications Experience in dermatology or another outpatient specialty practice. Experience with ModMed EMA and practice management systems. Relevant education or professional certification in healthcare administration, business, or medical practice management. First-Year Priorities Maintain operational continuity through the leadership transition. Establish effective working relationships with physician owners, providers, management teams, and the Finance Manager. Strengthen manager accountability and standardize essential workflows across locations. Establish consistent reporting and deliver agreed-upon improvements in patient access, staffing efficiency, billing performance, and accounts receivable. Support operational readiness and staff adoption for scheduled projects and systems changes. Compensation & Benefits Competitive salary based on experience. Medical and dental coverage. 401(k)/pension plan with company contributions. Flexible Spending Account (FSA) for medical and childcare expenses. Company-paid life insurance. Paid vacation, sick leave, and holidays. Employee discounts on dermatology products, procedures, and services. At Dermatology Specialists, Inc., we work together to realize a shared vision of uncompromising excellence in patient care. You can learn more about our practice at www.dermspec.com. This market range is based on total compensation, which may include other factors: Relevant experience, knowledge of the job, skills, and other job-related qualifications. No recruiters, please. It is the policy of Dermatology Specialists, Inc. to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, family status (including pregnancy), marital status, military status, sensory, physical, or mental disability, genetic information, or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description As a Staff Software Engineer on the Design System team, you will build and evolve the engineering surface of the design system: the theme system, the design tokens, and the tooling that lets engineers, designers, and product teams apply it correctly. You will work in close partnership with design and product counterparts, and your decisions will ripple across internal product teams and external customers, so systems thinking and a working command of accessibility are as important as your front-end craft. Roles and responsibilities Evolve the theme system and its design token architecture, covering token taxonomy, platform transforms, theming APIs, and the guardrails that keep themes accessible. Engineer tooling that makes the design system easy to adopt: theme builders, linting and audit rules, codemods, Figma to code workflows, and local development aids. Build AI skills and tooling that put the design system to work for engineers, designers, and product partners, so prototypes and production code generate on-system by default. Partner closely with design system designers and product managers, weighing design intent, customer need, and engineering cost in every decision rather than optimizing for one. Trace the downstream impact of every change across consuming teams and customer instances, and manage versioning, deprecation, and breaking-change communication accordingly. Hold the system to WCAG 2.2 Level AA, including contrast, forced colors, focus visibility, and reflow, and build automated checks that catch regressions before release. Collaborate with component authors and the component engine team on API contracts, token consumption, and release sequencing. Maintain the enablement surface for the system, including API documentation, usage guidance, and migration paths. Support adopters directly: triage issues, unblock teams, and feed recurring friction back into the roadmap. Raise the bar through technical design review, code review, and mentorship across the design system and consuming teams. Qualifications 8+ years of professional front-end engineering experience, including significant time building or operating a design system used by multiple teams. Advanced TypeScript and modern JavaScript, with deep command of the browser platform: DOM, events, Custom Elements, and Shadow DOM. Hands-on experience with design tokens: schema design, transform pipelines such as Style Dictionary, and multi-platform or multi-brand distribution. Expert CSS, particularly theming at scale with custom properties, cascade layers, modern layout, container queries, and forced colors mode. Current working knowledge of WCAG 2.2 Level AA and how to apply it to tokens, themes, and components, with hands-on screen reader and keyboard testing. Fluency applying AI tooling in your own engineering practice, including agentic coding tools, and sound judgment about where generated output needs human review. Strong front-end build, release, and versioning skills across tooling such as Vite, Rollup, or Webpack, plus semantic versioning in a monorepo. Demonstrated systems thinking: you reason about cascading impact across dependent teams and customers, and you plan migrations instead of shipping surprises. Proven track record of collaborating as a peer with designers and product managers, and of influencing technical direction across teams without direct authority. Clear technical writing, with experience documenting APIs and guiding other engineers through adoption. Nice to have Experience building AI tooling for other engineers, designers, or product partners to use, such as agent skills, MCP servers, or prompt-driven UI generation. Experience building developer-facing documentation or enablement sites. For positions in this location, we offer a base pay of $149,800 - $262,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Overview Intuit is seeking a talented Principal Product Manager to join our Finance tech team and spearhead our Enterprise Finance product initiatives. As a Principal PM, you will bring your curiosity, business acumen, and customer insight to create innovative solutions, solving significant problems in the world of Enterprise Finance. As part of our Product organization, you will partner closely with the Engineering team and cross-functional business units to drive exceptional customer and employee experience. Lead product strategy and execution for Plan to Perform, a critical pillar of our multi-year Finance transformation. This role will shape the future of Finance by driving ERP Cloud and EPM transformation, AI-led automation, reconciliation modernization, and end-to-end process simplification. The Principal Product Manager will bring strong product leadership, strategic thinking, and domain expertise to define the target-state vision, translate complex Finance challenges into scalable product capabilities, and partner across Finance, Engineering, Architecture, and strategic partners to deliver measurable business outcomes. A key focus of the role will be to reimagine Finance processes with an AI-first mindset—moving beyond automating current-state workflows to creating intelligent, automated, and scalable experiences. The role will also help shape the ERP Cloud value case and implementation strategy, ensuring we establish a modern foundation that enables simplification, agility, controls, and future AI innovation across Finance. Responsibilities As the Principal Product Manager for Enterprise Finance, you will lead a cross-functional effort to ideate and build the technology and ecosystem for enterprise planning and digital transformation. You will be responsible for deeply understanding the customers and the business processes, prioritizing customer needs, and defining and executing on a product roadmap to push the boundaries of digital process automation. Other key responsibilities include: Designing and implementing enterprise planning and prioritization technologies that connect strategy and execution for significant business outcomes Leading efforts to identify systemic, organizational-wide problems and building strong relationships to influence problem-solving Being a thought leader and influencer during product reviews, leading technical discussions Developing product-related goal setting, decision-making, and business impact frameworks Performing data-driven analysis to make sound decisions and influence business direction Planning, managing, and executing end-to-end projects, ensuring timely delivery Conducting competitive analysis, staying abreast of industry trends and innovations Aligning on consensus around product roadmap priorities, balancing short-term vs. long-term customer outcomes across the team Engaging and influencing Senior Leadership Team (SLT) effectively Managing product development lifecycles, including managing cross-functional teams to ensure successful execution and delivery of products Continuously evaluating product fit/gap, process optimization, ascertaining technical dependencies and maturity, performing external benchmarking, and recommending options that meet the long-term vision. Knowledge and/or experience in designing and implementing enterprise planning and prioritization across technologies that connect strategy and execution to drive outcomes for the business Identify and solve systemic, organizational-wide problems, influence, and build strong relationships. Partner with Product Management and Engineering to define needs to support strategic planning and execution as well as metrics, program requirements, and scope. As a cross-functional partner, lead technical discussions and be a thought leader during product reviews and be responsible for designing and executing process and strategy frameworks that facilitate product-related goal setting, decision making, and business impact. Articulate to stakeholders your team’s technology requirements, goals, and milestones. Integrate your technical knowledge, subject-matter expertise, and understanding of trends to make sound decisions and influence business direction through data-driven analysis. Develop and manage end-to-end project plans and ensure on-time delivery. Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases. Perform risk and change management on projects. Influence program/product direction and simplify complexity. Strong knowledge in program management in areas of Finance Transformation and Strategy, particularly across domains such as Source to Pay (S2P), Record to Report (R2R), and related finance technologies. Proven ability to build business and value cases for strategic initiatives, including ERP Cloud upgrades and SaaS implementations. Ability to program manage Strong understanding of integrations between Oracle and third-party applications; familiarity with tools such as Coupa, BlackLine, Aravo, and similar systems is highly desirable. Ability to develop and execute a successful product roadmap, prioritize between features and architectural improvements and establish the operational rigor for building and improving the existing portfolio Must be data and metrics driven with a “win together” mindset and track record of performance excellence, i.e. consistently delivering exceptional results, exceeding targets and objectives Experience with Agile development and methodologies Strong project management skills, including the ability to think and lead complex projects simultaneously Must be data and metrics driven with a “win together” mindset and track record of performance excellence, i.e. consistently delivering exceptional results, exceeding targets and objectives Partner with Finance, business and engineering leaders across Intuit to identify areas across people, process, and technology to dramatically improve velocity. Analyses of technology gaps and potential synergies between the process and offering roadmaps (Driver) Prioritization of technology solution requirements agreed with key stakeholders, including identification of associated trade-offs (Driver) Effective and persuasive presentations (verbal and written) appropriate for project teams and business leaders, when communicating any of the above Drives a data-driven approach to product management and uses metrics to inform decision making Maintains a deep understanding of customer needs and feedback to continuously improve products and drive customer satisfaction Overall, you will be responsible for leading the charge in driving digital transformation within Enterprise Finance, leveraging your customer insight, natural curiosity, and business acumen to develop features and functionalities that solve complex problems and drive significant customer and employee delight. Qualifications Bachelor’s degree in Computer Science or a related technical discipline, or equivalent experience. 12+ years of software industry experience, including systems engineering, hardware engineering, or technical product/program management experience. Analytical and problem-solving experience with large-scale systems. Experience communicating and presenting work to senior leadership and framing discussions to gain valuable feedback. Strong project management skills, including the ability to lead complex projects simultaneously. Experience with Agile development and methodologies. Must be data and metrics-driven with a “win together” mindset and a track record of performance excellence, consistently delivering exceptional results, exceeding targets and objectives. Manage product development lifecycles, including managing cross-functional teams to ensure successful execution and delivery of products. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Mountain View $243,000 - $328,500