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4 weeks ago

Risk Management Analyst

Palomar College - San Marcos, CA

Position Information Position Title Risk Management Analyst Department Environmental Health and Safety Primary Location San Marcos Campus Location Details Palomar College believes a healthy work-life balance can improve the physical, emotional, and mental health of our employees. In support of this belief, the District offers the opportunity to work remotely for certain positions, depending on the operational needs of the District and the provisions of the Remote Work Policy. Probationary employees are not eligible to work remotely unless approved by the Assistant Superintendent/Vice President, Human Resource Services. No employee is guaranteed the right to work remotely. No employee shall be authorized to work remotely 100% of the time unless approved by the Assistant Superintendent/Vice President, Human Resource Services. Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo and Fallbrook); training may occur at any of these locations and the work location is subject to change depending on future department needs. Potential future vacancies may include other District departments, locations, and/or work schedules (i.e. days, evenings or nights). Full or Part Time Full-Time Category Classified Hours per week 40 Number of Months 12 month Work Schedule Monday – Friday, 7:30 a.m. to 4:00 p.m. Occasional night and weekend hours may be required due to department needs. Grade 34 Salary/Wage $ 6,963.41[step 1] – $8,466.61[step 5]. Step placement may be negotiable within this range dependent upon education and experience. If you are a current employee who applies via the external recruitment process and is selected for a promotion, step placement on the new grade will be in accordance with the applicable District agreement/handbook. Salary/Wage Frequency Monthly Benefits In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package. Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution) Vacation, sick leave and 25 paid holidays $80,000 employee term life/accident insurance policy (additional buy up options available) Employee long-term care insurance Employee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal and professional development resources for all members of your household Additional buy up options available for other voluntary insurance benefits Enrollment in CalPERS (California Public Employees Retirement System) The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually. Primary Function Performs highly responsible and difficult duties in supporting and administering assigned elements of the District’s risk management and loss control program; under direction, administers the District’s Injury Illness and Prevention Plan (IIPP); administers District insurance coverage programs to ensure protection of the District’s interests and conformance with District policies and legal requirements; participates in conducting site inspections to identify any loss control issues and concerns. Minimum Qualifications To be eligible for this position, you must meet and provide evidence of the following minimum qualifications: Experience: Four years of experience in risk management in an insurance company, brokerage or employer risk management department. Note: For work experience, a “year” is defined as equivalent to 40 hours per week for 12 months. If the position requires supervisory experience, the experience must be at a professional level (i.e. evaluation and/or discipline of staff). AND Education: Equivalent to a bachelor’s degree in business administration, finance, environmental health and safety, or a related from an accredited college or university. Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor’s degree = 4 years of experience). Click here for Guidelines for Equivalency for Classified Positions. Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at https://naces.org/, or the Association of International Credential Evaluators, Inc. (AICE) website at http://aice-eval.org/. Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet. Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following: Access – We make education possible for everyone. Diversity, Equity, and Inclusion – We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities. All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. Preferred Qualifications Experience analyzing contracts, insurance certificates, and indemnification language to ensure compliance with public sector or large organizational requirements. Experience administering or supporting claims management programs, including claim intake, investigation, documentation, and coordination with brokers/carriers. Experience using data to identify loss trends and recommend risk mitigation or loss prevention strategies. Proficiency using Microsoft Office applications (Word, Excel, PowerPoint, Outlook) to develop reports, track data, and communicate effectively with stakeholders. Experience implementing and maintaining Cal/OSHA safety programs such as Injury Illness and Prevention Plan (IIPP), Workplace Violence Prevention Program (WVPP), and Hazard Communication Program (HazCom) Licenses and/or Certificates N/A Supervision Received and Exercised Supervision Received From: Manager, Environmental Health and Safety and Risk Management Duties and Responsibilities Essential Functions: Essential responsibilities and duties may include, but are not limited to, the following: Conducts analyses of District rules, policies, procedures and practices and industry best practices and participates in developing and recommending risk management strategies and new and revised policies and procedures for ensuring the protection of District assets and financial interests; conducts or participates in annual site inspections to assess the District’s exposure to risk from various sources. Recommends purchase of policies for a broad range of insurance coverages including special events coverage; drafts specifications for the purchase of insurance by bid or negotiation; reviews insurance policies for possible coverage improvements to ensure adequate protection against loss at the most effective cost; may negotiate insurance policy terms and conditions with brokers and underwriters annually; works directly with brokers and carriers to clarify District requirements and seek resolution of complex issues. Participates in administering the IIPP; stays current on illness/pandemic mitigation guidance and education provided by federal, state and regional health agencies; analyzes and recommends updates to the District’s IIPP and related policies and practices; works with Human Resources Services to schedule training activities; assists the Manager, Environmental Health & Safety in working with other District staff to develop and implement effective technology solutions to support IIPP administration and compliance; participates in monitoring compliance activities, collects and maintains data and prepares periodic reports; provides support to the Manager, Environmental Health & Safety in meetings with the Emergency Operations Center, Policy Group and District departments on pandemic or risk mitigation initiatives. Analyzes District contracts, agreements, purchase orders and permits to ensure compliance with District policies; determines whether insurance coverage, indemnifications and endorsements submitted by contractors and vendors are in conformance with District policies and requirements; provides information and explains insurance and indemnification requirements to other District staff and contractors, vendors and consultants. Assists in adjudicating standard claims; performs initial claim reviews and follows up with departments to obtain information to resolve questions, discrepancies or missing information; prepares letters of rejection or insufficiency to claimants for approval by administration. Participates in maintaining and reporting of insurance and claims records, using District databases and filing systems; establishes initial claims reserves and the correct loss/damage types; gathers data, researches claims and prepares reports of findings to administration; maintains liaison with carriers in the claims settlement process; posts claim payments/settlements and closes claim files following final adjudication; identifies risk and loss trends, and areas where courses of action are required to mitigate or eliminate loss. Acts as a liaison in coordinating department matters between District personnel, students, the public and insurance companies/broker representatives related to insurance procedures, accidents, incidents and claims; follows through to ensure that needed action is taken; responds independently to a variety of department matters over the phone, in person and online; provides information and handles issues that may require sensitivity, tact and independent judgment. Works closely with Environmental Health and Safety (EHS) staff to ensure workplace safety programs are in place to minimize loss experience; analyzes workplace safety and injury data and works with EHS staff to implement and maintain Cal/OSHA safety programs such as IIPP, Workplace Violence Prevention Program (WVPP), and Hazard Communication Program (HazCom); works with Human Resources Services and Joint Powers Agency staff to develop and implement injury reduction plans; works with Human Resources Services and District managers to evaluate sites and make recommendations to minimize risks and ensure appropriate work accommodations are developed to aid in employee return to work following injury or accident. Marginal Functions: Supports assigned shared governance committees; makes all meeting arrangements including preparation and posting of agendas and notices; prepares and distributes agendas and supporting documents to appropriate parties; takes and transcribes meeting minutes. May provide lead work direction to lower-level staff, short-term employees and student workers; may assign work and ensures completeness, accuracy and conformance with District/departmental and legal/regulatory requirements and standards; may provide information, guidance and training on work processes and technical procedures. Researches and provides information for California Public Records Act requests. May represent the District in meetings with brokers and at industry meetings. Performs related duties and responsibilities as required. Knowledge, Skills, Abilities Knowledge of: Principles, practices, methods and techniques of administering risk management and loss control programs, particularly relating to ensuring adequate general and financial liability protection. Federal and state laws governing governmental liability and the indemnification of risk, particularly as applicable in a community college setting. Property and casualty insurance trends, practices and types of coverage. Policies and procedures for reporting property damage and personal injuries. Research methods and statistical analysis techniques. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation. Principles, practices, concepts and techniques used in customer service, public relations and community outreach. Provisions of the California Public Records Act and the Ralph M. Brown Act. Modern office practices, procedures and equipment including computers and applicable software programs. Skill in: Analyzing information, data and issues, evaluating alternatives and reaching sound decisions on recommendations on risk management, loss control and illness/pandemic prevention compliance issues. Understanding, interpreting, explaining and applying complex loss control, risk management and illness/pandemic compliance issues and requirements to other District managers and staff, students, other agencies and the public. Analyzing contract and agreement documents to ensure compliance with District insurance and indemnification requirements. Working with contractors, brokers and carriers, and with District managers and staff to resolve difficult coverage and claims issues. Organizing, setting priorities and exercising sound independent judgment within assigned areas of responsibility. Communicating information accurately and effectively; comprehending requests for information or assistance; maintaining a courteous and tactful manner when under pressure or in an antagonistic situation. Preparing clear, concise and accurate reports, documents, data entries, and other written materials. Operating a computer and other standard office equipment and using spreadsheet, word processing and enterprise software. Maintaining accurate and complete claims records and files. Maintaining confidentiality of files and records. Maintaining sensitivity to and understanding of the diverse academic, socioeconomic, age, cultural, physical or mental disability, gender, gender expression, gender identity, medical condition, nationality, race, sex, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. Exercising tact and diplomacy in dealing with sensitive, complex and confidential issues and situations. Establishing and maintaining effective working relationships with those encountered in the course of work. Working Conditions Environmental Conditions: The employee works under typical office conditions, and the noise level is usually quiet to moderate. Physical Conditions: Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to sit, stand and walk for prolonged periods and to use hands to repetitively finger, handle and feel computers and standard business equipment. Terms of Employment The person selected for hire will be required to complete the following pre-employment requirements: live scan/fingerprinting, official transcript(s), and TB risk assessment. Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see applicable job posting section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the following Administrative Procedures and Board Policies: AP 7120, AP 7125, AP 7126, AP 7127, AP 7330, BP 7330, AP 7336, AP 7337, and BP 7335. Full-time, 40 hours per week, 12 months per year This position also carries a probationary period of six months from the date of hire. Posting Detail Information Open Date 07/13/2026 Close Date 07/27/2026 Open Until Filled No Posting Number P1061P Additional Application Information The hiring committee will determine if interviews will be conducted in person at the College or via Zoom. Travel expenses are not reimbursed by the College. If a second-level interview is required, second-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second-level interviews are scheduled.

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4 weeks ago

Student Support Specialist II (Promise Program)

Palomar College - San Marcos, CA

Position Information Position Title Student Support Specialist II (Promise Program) Department Financial Aid, Veterans and Scholarship Services Primary Location San Marcos Campus Location Details Palomar College believes a healthy work-life balance can improve the physical, emotional, and mental health of our employees. In support of this belief, the District offers the opportunity to work remotely for certain positions, depending on the operational needs of the District and the provisions of the Remote Work Policy. Probationary employees are not eligible to work remotely unless approved by the Assistant Superintendent/Vice President, Human Resource Services. No employee is guaranteed the right to work remotely. No employee shall be authorized to work remotely 100% of the time unless approved by the Assistant Superintendent/Vice President, Human Resource Services. Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo and Fallbrook); training may occur at any of these locations and the work location is subject to change depending on future department needs. Potential future vacancies may include other District departments, locations, and/or work schedules (i.e. days, evenings or nights). Full or Part Time Full-Time Category Classified Hours per week 40 Number of Months 12 month Work Schedule Monday – Thursday, 8:00am – 5:00pm (hour lunch); Friday, 7:30am – 4:00pm (30 minute lunch) Occasional night and weekend hours may be required due to department needs. Grade 20 Salary/Wage $4,950.80 [step 1] – $6,019.64 [step 5]. Step placement may be negotiable within this range dependent upon education and experience. If you are a current employee who applies via the external recruitment process and is selected for a promotion, step placement on the new grade will be in accordance with the applicable District agreement/handbook. Salary/Wage Frequency Monthly Benefits In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package. Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution) Vacation, sick leave and 25 paid holidays $80,000 employee term life/accident insurance policy (additional buy up options available) Employee long-term care insurance Employee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal and professional development resources for all members of your household Additional buy up options available for other voluntary insurance benefits Enrollment in CalPERS (California Public Employees Retirement System) The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually. Primary Function Performs complex administrative support and program activities in an assigned department or grant funded program; assists students with the admissions process, assessment, enrollment and financial aid; advises students on where to access information and options for academic and career programs; oversees the development, implementation and maintenance of department special projects and work processes; provides lead-level guidance to lower-level student support staff. Minimum Qualifications To be eligible for this position, you must meet and provide evidence of the following minimum qualifications: Experience: Three years of administrative support experience. Note: For work experience, a “year” is defined as equivalent to 40 hours per week for 12 months. AND Education: Equivalent to completion of the twelfth grade. Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor’s degree = 4 years of experience). Click here for Guidelines for Equivalency for Classified Positions. Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at https://naces.org/, or the Association of International Credential Evaluators, Inc. (AICE) website at http://aice-eval.org/. Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet. Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following: Access – We make education possible for everyone. Diversity, Equity, and Inclusion – We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities. All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. Preferred Qualifications Administrative support experience involving frequent public or student contact Familiarity with counseling, student assessment, eligibility and/or matriculation requirements Completion of college-level coursework from an accredited college or university Bilingual (English and Spanish) verbal and written skills Familiarity with student development practices, student support resources and services, and student communication and retention techniques Licenses and/or Certificates N/A Supervision Received and Exercised Supervision Received From: An Assigned Administrator or Supervisor Duties and Responsibilities Essential responsibilities and duties may include, but are not limited to, the following: 1. Assists and leads work of student support staff; ensures completeness, accuracy and conformance with District/divisional standards; provides information, guidance and training on work processes, program services, tracking and reporting, and technical procedures; resolves or escalates issues related to administration of program services, department operations, scheduling and human resources-related issues. 2. Provides project and technical leadership in the development and implementation of special projects including maintenance and use of specialized software, process enhancements and the implementation of new services; assigns and oversees the completion of project tasks to meet time, service and cost expectations; leads and trains staff members, as required; monitors and reports on progress; develops implementation plans, training materials and provides training to staff on new processes and procedures. 3. Provides program-specific software support and technical training; analyzes, troubleshoots and resolves or coordinates the resolution of software problems and errors with Information Services staff or software providers; answers technical questions and provides guidance to users on system functionalities and methods for correcting problems; works with or refers server, network, database or other complex problems to appropriate Information Services staff for resolution; develops work process and procedural changes to improve work efficiency and effectiveness and supplement technology solutions. 4. Determines program eligibility for new and continuing students according to District and program guidelines; monitors continuing students for adherence to program regulations; advises students of requirements that must be met in order to maintain eligibility; assists students in resolving issues impacting program eligibility. 5. Schedules participants for counseling appointments, workshops, orientations and special events; performs research for students and counselors on specific student issues and articulation information. 6. Assesses student records; reviews transcripts and course equivalency information, graduation articulation requirements and transfer information; provides students with transfer information including deadlines, restrictions and articulation agreements; provides guidance on University of California, California State University, international and vocational schools’ transfer requirements; assists students in preparing transfer applications. 7. Inputs student data into appropriate systems and maintains and updates student files and records; inputs data into system to track student progress; creates and maintains records of student contacts; checks student status; develops, tracks, analyzes and reports administrative processes, metrics and documents; researches, obtains and analyzes key data and statistics from varying sources for program reports, proposals, in-service trainings, program reviews and other documents. 8. Conducts and/or participates in on- or off-campus workshops, classes and community presentations, orientations, campus tours and special events; provides information on program eligibility and requirements to new students; tracks student attendance at workshops. Marginal Functions: 1. Provides backup for other department or program administrative support staff. 2. Contacts the Palomar College Police Department or custodial staff as needed. 3. May provide guidance and direction in the work of lower-level staff and student workers, including participating in scheduling and assigning work of other employees while ensuring completeness, accuracy and conformance with District standards. 4. Performs related duties and responsibilities as required. Knowledge, Skills, Abilities Knowledge of: 1. Office support practices and procedures. 2. Needs and concerns of low-income and educationally disadvantaged students. 3. Higher education, government and community resources available to students. 4. Methods and techniques for troubleshooting hardware and software-related issues. 5. Project management tools and techniques. 6. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation. 7. Principles, practices, concepts and techniques used in customer service, public relations and community outreach. 8. Functions, rules, policies and procedures applicable to assigned areas of responsibility. 9. Basic research methods and data analysis techniques. 10. Federal, state and local laws, regulations and court decisions governing area of assignment. 11. General accounting systems and associated systems, practices and procedures for processing accounting information and interpreting input and output data. 12. Modern office practices, procedures and equipment including computers and applicable software programs. 13. Basic practices and procedures of public administration for budgeting, purchasing and record keeping. As Assigned: 14. Federal Title III or Title V rules and regulations. 15. Family Educational Rights and Privacy Act (FERPA). Skill in: 1. Assigning and inspecting the work of lower-level staff. 2. Coordinating projects. 3. Providing information and guidance to staff. 4. Communicating information accurately and effectively to students; comprehending requests for information or assistance; maintaining a courteous and tactful manner when under pressure or in an antagonistic situation. 5. Evaluating student applications for program eligibility accurately and effectively. 6. Administering and scoring student assessments. 7. Reaching sound decisions in accordance with policies and procedures relative to assigned areas of responsibility. 8. Making calculations and tabulations and accurately processing and reviewing fiscal and related documents. 9. Communicating clearly and effectively, both orally and in writing. 10. Preparing clear, concise and accurate reports, documents, data entries, and other written materials. 11. Operating a computer and other standard office equipment and using spreadsheet, word processing and enterprise software. 12. Organizing and maintaining specialized files. 13. Maintaining confidentiality of student files and records. 14. Maintaining sensitivity to and understanding of the diverse academic, socioeconomic, age, cultural, physical or mental disability, medical condition, gender, gender expression, gender identity, sex, sexual orientation, nationality, race and ethnic backgrounds of community college students, faculty, and staff. 15. Exercising tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations. 16. Establishing and maintaining effective working relationships with those encountered in the course of work. Working Conditions Environmental Conditions: The employee works under typical office conditions, and the noise level is usually quiet to moderate. Physical Conditions: Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to sit, stand and walk for prolonged periods; use hands to repetitively finger, handle and feel computers and standard business equipment; and reach with hands and arms. Terms of Employment The person selected for hire will be required to complete the following pre-employment requirements: live scan/fingerprinting, official transcript(s), and TB risk assessment. Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see applicable job posting section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the following Administrative Procedures and Board Policies: AP 7120, AP 7125, AP 7126, AP 7127, AP 7330, BP 7330, AP 7336, AP 7337, and BP 7335. Full-time, 40 hours per week, 12 months per year This position also carries a probationary period of six months from the date of hire. Posting Detail Information Open Date 07/13/2026 Close Date 07/27/2026 Open Until Filled No Posting Number P1062P Additional Application Information The hiring committee will determine if interviews will be conducted in person at the College or via Zoom. Travel expenses are not reimbursed by the College. If a second-level interview is required, second-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second-level interviews are scheduled.

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4 weeks ago

Accounting Operations Coordinator

- San Diego, CA 92131

Benefits: 401(k) Dental insurance Health insurance Vision insurance About the Role: PMI San Diego is seeking a detail-oriented and motivated Accounting Operations Coordinator to join our growing property management team in San Diego, CA. This position plays a vital role in supporting the accounting operations for both homeowner associations and residential rental properties. The ideal candidate is organized, proactive, and enjoys working in a fast-paced environment where accuracy, professionalism, and exceptional customer service are essential. Working closely with management and our third-party accounting firm, you will help ensure financial information is processed accurately, invoices are properly managed, and homeowners, vendors, and tenants receive outstanding service. Responsibilities: Open, sort, and distribute incoming mail. Scan and process homeowner association assessments and residential rent payments. Upload and accurately code vendor invoices into the property management and accounting systems. Review invoices to ensure accuracy and prevent duplicate payments. Review aging reports and verify outstanding invoices, balances, and payable items are current and accurate. Prepare accounts payable for management approval and processing. Coordinate with our third-party accounting firm to ensure timely financial processing and reporting. Maintain organized electronic accounting records and supporting documentation. Respond to homeowner, tenant, and vendor accounting inquiries within your scope of responsibility. Route accounting, legal, maintenance, or management matters to the appropriate team member. Monitor and respond to email correspondence in a professional and timely manner. Learn and effectively utilize RentVine, CINC Systems, QuickBooks Online, and other company software. Answer incoming telephone calls, greet office visitors, relay messages, and assist with general office administration. Support management with special projects and process improvements as assigned. Requirements: Minimum of two years of bookkeeping, accounting support, accounts payable, or administrative accounting experience. Property management, homeowner association, or residential real estate experience is strongly preferred. Experience with RentVine, CINC Systems, QuickBooks Online, or similar accounting and property management software is highly preferred. Strong understanding of invoice processing, accounts payable, financial recordkeeping, and general accounting procedures. Excellent organizational, analytical, and problem-solving skills. High level of accuracy and attention to detail. Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment. Professional written and verbal communication skills. Proficiency with Microsoft Word, Excel, Outlook, and general computer applications. Self-starter with the ability to work independently while collaborating effectively with management and team members. Demonstrates professionalism, sound judgment, discretion, and a commitment to exceptional customer service. About Us: PMI San Diego is a full-service residential and homeowner association property management company serving communities throughout San Diego County. As part of one of the nation's largest property management franchise networks, we combine industry-leading technology with local expertise to deliver exceptional service to homeowners, boards of directors, investors, tenants, and vendors. We are committed to professionalism, accountability, teamwork, and continuous improvement, and we value employees who take initiative, embrace learning, and contribute to our long-term success. This franchise is independently owned and operated. Your application will go directly to the local office and all hiring decisions will be made by the franchisee. All inquiries about employment should be made directly to the franchisee/franchise location and not to the corporate office of Property Management Inc.

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1 month ago

Sr. Manufacturing Engineer

Medical Device Components - San Diego, CA 92128

Sr. Manufacturing Engineer At Lighteum, we pride ourselves on being more than just a place of work. We are a vibrant, innovative team committed to making a difference in the world of medical device components by enhancing the lives of patients worldwide by delivering innovative, high-quality medical components to the MedTech industry. Be a part of a team dedicated to playing a role in creating solutions that make a real impact. Your work will contribute to improving lives. We offer a comprehensive benefits package designed to support our associates' well-being. Our health and wellness benefits feature comprehensive medical, dental, and vision insurance. To promote financial security, we also provide a 401(k) plan with generous company contribution and match, flexible spending accounts, and life and disability insurance. Our paid time off policy is generous, including PTO, sick leave, and paid holidays. Be a part of our team today! Sr. Manufacturing Engineer Salary Range: $115,000 to $125,000 Location: This is an onsite position based at the Company's San Diego facility. JOB PURPOSE This position is responsible for providing technical support to various production departments and leading critical site improvement and expansion projects. The role requires the engineer to build a deep understanding of Lighteum’s operation which includes technical aspects of the processes, the Voice of the Customer reflected on the quality requirements and the Voice of the Business. The engineer will combine that knowledge to make sound decisions that improve our processes. PRINCIPAL ACCOUNTABILITIES Provide technical support to help manage change and troubleshoot problems. Support with coaching other engineers on problem solving and project management. Design and improve existing tooling and equipment used in production and validate such equipment using standard medical device industry techniques. Work in collaboration with the NPI engineering group to support the transfer of new technologies and products from Development to Production. Lead the development, improvement, and strategy of the area(s) in which incumbent is accountable for. Own key site metrics related to accountable areas on site scorecard. May oversee and lead work of other Engineers. Applies Lean principles to drive process improvements across various departments and supports ongoing Kaizen/Process improvement projects. Develops capital equipment justifications for new machines or processes technologies that will support site goals of increasing quality, cost, and/or cycle time. Manages capital equipment projects, including budgetary responsibilities, equipment validation (IQ/OQ/PQ), and effective transfer to production. Understands the Quality Policy and Quality Objectives, follows applicable Quality Operating Procedures and Quality Management System requirements, and complies with ISO standards relevant to the position. Participates in local programs and initiatives to sustain and improve EHS performance. Identifies and validates appropriate metrology tools and inspection methods to verify product conformance in accordance with Measurement System Analysis (MSA) requirements. Characterizes, optimizes and validates equipment and processes based on statistical experimentation. May travel 5% of the time based on projects assigned. SCOPE The Sr Manufacturing Engineer reports to the Site Director and will regularly interact with all other departments on site. Will frequently work with New Production Introduction, Operations, Quality and Supply Chain to support ongoing site objectives. Incumbent will design and possibly manufacture specialized production equipment and mistake-proofing tools as the need arises or when no commercial options are available. PERSON SPECIFICATION To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The physical requirements and work environment described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS/ KNOWLEDGE/ EXPERIENCE Bachelor’s degree in Engineering Essential Minimum 5 years’ experience in a manufacturing environment Essential Experience in the medical device industry. Desirable Working knowledge in Lean Manufacturing and Six Sigma. Essential Ability to operate manufacturing related machinery such as: bench grinder, mill, lathe, laser Desirable Proficient in Office 365 and other software to support his/her work. Essential Proficient in Minitab or other statistical software. Essential Proficient in data analysis and presentation (Power BI preferred). Essential Proficient in CAD/CAM (Solidworks, MasterCam, & Esprit preferred) Desirable Ability to occasionally lift 10-20 pounds Essential PERSONAL SKILLS AND KEY COMPETENCIES Continuous Improvement: Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Planning & Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently. Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Planning & Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently. Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages and helps them understand and retain the message. Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards.

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1 month ago

Director, Partner Service Delivery – Consumer Group

Intuit - San Diego, CA 92129

Overview Intuit's Expert Network is central to how we deliver on our promise to power prosperity for consumers and small businesses. Our Expert Network Services team operates at remarkable scale — enabling $3B in services revenue and supporting approximately 50,000 experts and managers across a large, virtual workforce. The Consumer Group Services organization is one of the largest portfolios within the Expert Network, now representing ~30% of Consumer Group revenue. As Intuit deepens its reliance on a multi-partner workforce model — spanning domain expertise, virtual concierge, product support, and offshore back-office tax preparation — the Partner Service Delivery function has grown in scope, complexity, and strategic criticality. Managing 21,000+ experts across 10+ third-party partners, this organization is a critical force multiplier for Intuit's AI-driven expert platform and a lever for unlocking efficiency and scale without compromising customer or expert outcomes. The Role We are looking for an exceptional Director to build and lead the Partner Service Delivery organization within our Expert Network Services group. This is a senior leadership role created to reflect the growing scale and strategic importance of Intuit's partner ecosystem — you will own the end-to-end partner strategy, governance framework, and performance outcomes across all third-party service delivery relationships. You will lead a team of managers, partner closely with the Consumer Group segment and cross-functional stakeholders, and play a central role in expanding Intuit's offshore back-office tax preparation capability. This role demands a strategic operator and governance expert — someone who can hold a complex, multi-partner ecosystem to the highest standards of quality and efficiency while building the infrastructure for long-term scale. Responsibilities •Own the partner service delivery strategy — Define and execute the multi-partner operating model across domain expertise, virtual concierge, product support, — ensuring each partner channel is optimized for quality, efficiency, and scalability. •Govern and manage partner performance — Build and run a rigorous partner accountability framework, including SLAs, KPIs, and governance cadences that drive consistent performance across all third-party relationships and hold partners to Intuit's service and quality standards. •Scale the back-office tax prep model — Lead the expansion of capabilities for back-office tax preparation, designing the operating model, quality controls, and integration points that allow Intuit to unlock efficiency at scale without compromising expert or customer outcomes. •Drive partner integration and workforce alignment — Ensure third-party partners operate as a cohesive extension of the Expert Network — aligned to Intuit's tools, workflows, training standards, and customer experience expectations across all service lines. •Influence and align cross-functional leaders — Build strong partnerships with and drive alignment across product, operations, legal, and customer experience teams to ensure partners have the tools and governance support needed to deliver winning outcomes. •Lead through high-pressure moments — Guide partner organizations through peak-season and time-sensitive periods with confidence, including proactive SLA risk mitigation, rapid escalation management, and sound decision-making under pressure. •Build leadership depth and organizational continuity — Attract, develop, and retain top partner operations talent; build robust succession pipelines and plan for long-term organizational sustainability as the partner ecosystem expands in scale and geographic complexity. Champion AI adoption across the partner ecosystem — Lead the integration of AI-powered tools and workflows into partner service delivery operations — from expert-assist and quality monitoring to back-office automation and workforce planning. Partner with product and technology teams to identify high-impact AI use cases, drive adoption across third-party partners, and build the change management infrastructure needed to transform how a 21,000+ expert workforce operates alongside AI at scale. Qualifications •10+ years of progressive leadership and operations management experience, including leading complex, multi-partner or outsourced service delivery ecosystems •Demonstrated success building and managing vendor governance frameworks that drive consistent, measurable performance across multiple third-party relationships at scale •Proven track record of driving business performance through rigorous SLA management, partner accountability frameworks, and data-driven decision-making •Strong track record in metrics-driven environments with measurable outcomes across KPIs such as cycle time, tNPS, customer satisfaction (SQS), and partner quality scores •Experience standing up or managing service delivery operations, including quality control design, and integration with workflows •Proven ability to influence and drive alignment across executive and cross-functional stakeholders including product, legal, operations, and customer experience •Experience leading organizations through significant change, including operating model transformation, and new partner onboarding at scale Demonstrated experience driving AI adoption or human+AI operating model transformation within a service delivery or workforce operations context — including partnering with product and technology teams to evaluate, deploy, and embed AI tools that meaningfully shift how teams work and how performance is measured •Exceptional communication skills — able to distill complex partner dynamics and present compellingly to senior audiences •Deep commitment to building diverse, inclusive, and equitable teams •Bachelor's degree or equivalent; advanced degree preferred Footer Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: The expected base pay range for this position is: San Diego $196,500 - $266,000

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