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*Who are we* Norman S. Wright Climatec Mechanical Equipment is a HVAC Manufacturing Representative for commercial and select residential HVAC. Our engineering team at NSWC are at the forefront of innovation in the HVAC industry. We partner with you throughout the process, providing multiple solutions based on your project requirements to ensure success. From initial concept to final implementation, we work closely with our clients to ensure that every solution is efficient, cost-effective, and sustainable. We combine the latest technology with years of expertise to deliver solutions that not only meet but exceed expectations. *Overview* As an Application Engineer, you will own the equipment portion of commercial HVAC projects from initial selection through order release. This role reviews construction documents, develops equipment solutions, identifies value-engineering opportunities, supports bid strategy, and coordinates submittals and order release activities. Successful candidates are expected to independently evaluate project requirements, identify scope gaps and potential issues, make sound engineering assumptions, and deliver technically accurate and commercially competitive project solutions. The position works closely with our outside sales team, consulting engineers, contractors, and manufacturers to help win projects and ensure successful execution. *Duties* * Review plans, specifications, schedules, and addenda to develop technically sound and commercially competitive HVAC equipment solutions. * Optimize equipment selections by evaluating performance, configuration, options, and project requirements. * Identify value-engineering opportunities, scope gaps, specification conflicts, and potential project risks. * Independently make and document reasonable engineering assumptions when project information is incomplete or ambiguous. * Prepare preliminary engineering selections, equipment schedules, and final construction submittals. * Manage multiple projects, bid deadlines, and competing priorities in a fast-paced environment. * Prepare projects for order entry, verify pricing accuracy, and support job cost reconciliation. * Develop and maintain coordination worksheets and other project documentation. * Build strong manufacturer relationships, stay informed on industry trends and competitive offerings, and support pricing strategy through effective manufacturer negotiations. * Perform other duties as assigned to support the department's success. *Qualifications & Requirements* * Bachelor’s degree in mechanical engineering, Construction or Engineering Technology, or related field. * Relevant HVAC industry experience in estimating, project management, equipment application, mechanical contracting, controls, or similar technical roles is a bonus. * Exceptional organizational skills and attention to detail. * Ability to apply engineering principles to HVAC equipment selection, application, and project execution. * Excellent verbal and written communication skills. * Ability to work independently, manage competing priorities, and collaborate effectively in a fast-paced team environment. * Quick learner with a proactive attitude toward problem-solving and customer satisfaction. * Proficiency with Microsoft Office Suite and Bluebeam. * Strong customer service skills in a sales environment, with the ability to explain technical products to non-technical audiences *Why Join Norman S. Wright Climatec Mechanical Equipment* * Medical, Dental and Vision coverage plan options * Company Paid life insurance $50,000.00 subject to applicable waiting periods. * 401(k) plan with company match. * Flexible spending accounts, subject to plan terms. * Aflac -Supplemental Health Plan Options. * 2.5 weeks of vacation earned on an annual accrual basis. * 48 hours of upfront paid sick leave. * 10 Company-paid holidays as outlined in The Employee Handbook. * Employee Assistance Program (EAP) Pay: $80,000.00 - $95,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Paid time off * Vision insurance Work Location: In person
About Tempo Communications Tempo Communications is a leading designer and manufacturer of test and measurement instruments for the global telecommunications industry. Our product portfolio spans fiber optic test equipment, copper network analyzers, cable locators, and installation tools trusted by field technicians, network engineers, and service providers worldwide. We are an engineering-driven company with a deep commitment to innovation, quality, and bringing reliable, field-proven products to market. Position Summary The Director of Information Technology is responsible for the strategic direction, operational management, and technical evolution of Tempo Communications’ enterprise IT environment. This is a deeply hands-on leadership role, the Director is expected to bring technical depth across ERP systems, infrastructure, cybersecurity, data platforms, and integration architecture, while also serving as a credible technology partner to the executive team. The Director manages a team of three IT professionals and a network of managed service and integration vendors, with direct technical accountability for the ERP environment, infrastructure, cybersecurity compliance, business intelligence, and application integrations. The role has global reach, providing IT oversight across Tempo’s multiple sites and remote users. The Director reports to the CFO and serves as the senior technical authority across the organization. Key Responsibilities Enterprise Applications & ERP Management Own and administer the Dynamics GP or similar mid-market ERP environment, including system stability, performance monitoring, user support, and change control. Plan and execute ERP upgrades and patches in coordination with end users and vendors, minimizing operational disruption. Lead evaluation and onboarding of third-party application integrations, managing requirements gathering, vendor coordination, user training, and ongoing administration. Administer enterprise integration platforms; serve as the internal owner for feature requests, integration troubleshooting, and user support. Evaluate and recommend application enhancements or replacements aligned with business strategy and growth objectives. IT Operations, Security & Compliance Own and manage the annual IT budget, encompassing hardware, software licensing, and managed services. Maintain and continuously improve change control management processes across the IT environment. Administer and evolve IT security policies, procedures, and security awareness training programs to sustain compliance and employee readiness. Provide IT oversight across all domestic and international Tempo locations, including corporate headquarters, overseas offices, and remote users across multiple regions; coordinate with site-specific resources and Managed Service Providers (MSPs) as appropriate. Tempo employs 230 employees throughout the USA, Mexico, UK, Hungary, and Australia. Oversee disaster recovery planning and business continuity preparedness across all sites, in partnership with primary and regional Managed Service Providers (MSPs). Process Optimization & Workflow Automation Identify and implement workflow automation opportunities across business functions to improve efficiency and reduce manual effort. Partner with department leads to assess process gaps and recommend technology-driven solutions. Support continuous improvement of integration and digital workflow platforms in production. AI & Emerging Technology Serve as administrator of Enterprise AI account. Guide employee onboarding to AI tools, conduct internal training sessions, and develop usage best practices. Evaluate emerging AI and automation technologies for applicability to Tempo’s business processes and recommend adoption roadmap to executive leadership. Team Leadership & Vendor Management Directly manage IT staff, provide coaching, performance reviews, and development guidance. Manage primary and regional Managed Service Provider (MSP) relationships, including scoping and planning infrastructure projects, server and backup operations, OS update cycles, and M365 administration. Engage and manage specialized integration and technology vendors; own contract review, accountability, and alignment with IT priorities. Recruit and onboard IT team members as needed. Cross-Functional Technical Partnership Partner directly with cross-functional leadership to understand operational requirements and deliver technical solutions that address root-cause needs. Communicate technology investments, risk posture, and project status clearly to the CFO and executive team. Lead technology prioritization discussions with the management team, providing technical risk and feasibility context to support sound decision-making. Prepare technical assessments and investment recommendations for new systems, infrastructure, and security initiatives; present findings clearly to the executive team. Required Qualifications 7+ years of progressive IT leadership experience, including direct management of staff and vendors. Hands-on experience administering Dynamics GP or similar mid-market ERP system. Demonstrated experience with cybersecurity compliance frameworks. Experience managing third-party application integrations, including requirements definition, vendor coordination, and go-live support. Experience managing IT budgets and vendor contracts in a lean organization. Strong business acumen with the ability to translate technical decisions into business outcomes for executive stakeholders. Proven ability to operate independently and manage multiple priorities in a small-team, high-ownership environment. Preferred Qualifications Experience with enterprise integration or workflow automation platforms. Experience migrating or expanding BI environments. Experience evaluating or deploying AI tools in a business environment. Background in manufacturing or distribution environments. Familiarity with M365 administration and Managed Service Provider (MSP)-model IT service delivery. Experience supporting IT across geographically distributed locations, including international offices and remote users across multiple regions. Core Competencies Strategic Ownership Holds accountability for the full IT environment, from security posture to daily operations, without requiring escalation on decisions within scope. Moves initiatives forward independently. Technical Partnership Engages Finance, Supply Chain, and Manufacturing leadership as a technical peer. Understands operational workflows well enough to identify root-cause technology needs and deliver solutions that fit. Compliance Judgment Navigates cybersecurity compliance requirements with firsthand knowledge of controls, gaps, and remediation priorities. Can assess risk and make informed recommendations to executive leadership. Vendor Accountability Manages Managed Service Providers (MSPs) and integration vendors with clear expectations, defined scope, and active oversight. Does not delegate accountability alongside tasks. Hands-On Leadership Leads from the front in a small team, actively involved in technical decisions, project specifications, and problem resolution rather than managing at a distance. Emerging Tech Adoption Identifies and evaluates new technologies, including AI, with a practical lens: What solves a real business problem, what is the risk, what is the ROI Technical Communication Translates technical architecture, security posture, and infrastructure decisions into clear, decision-ready summaries for management team. Comfortable presenting risk, investment, and project status at the executive level without losing technical accuracy. Physical Requirements Ability to sit for extended periods while working at a computer workstation. Ability to communicate effectively by phone, video, and in writing.
The Branch Manager oversees the branch’s operations and staff with accountability for sales, customer service, profitability, productivity and loss prevention. Leads branch operations team to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports to identify areas of waste. Position Responsibilities may include: • Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos. • Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations. • Maintain sales – review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM. • Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner. • Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. • Develop plans for increased branch profitability/productivity and drive continuous improvement processes. • Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections. • Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. • Stay current with cycle counts and keep dead stock at a minimum. • Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. • Review P&L; hold safety meetings, security reports and maintain facility. • Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. • Oversee branch and warehouse appearance, housekeeping, maintenance, and repair. • Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner. • Maintain a 93%, or higher, audit score • Maintain a working knowledge of company’s benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment, • Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform. • May work outside regular working hours in case of emergencies within the branch as required. • Participate in additional activities as requested. Nature & Scope: • Ensures work is aligned with the ROM’s expectations, goals, and vision • Accountable for implementation of policies, processes, and procedures for short-term results • Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director • Works on difficult to moderately complex issues and projects • Provides guidance and training to subordinates • Has authority to hire, recommend pay, establish performance and recommend for termination • Level of signing authority established by company policy/guidelines Knowledge & Skills: • Knowledge of warehouse/inventory management and material handling equipment such as forklifts • P&L understanding • HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts • Proven customer service experience with high level of customer satisfaction • Proven leadership, coaching / mentoring and team-oriented mindset along with effective delegation of duties. • Effective verbal and written communication skills and interpersonal skills • Strong organizational and time management skills • High level of attention to detail and compliance and results driven. • Excellent problem-solving skills, with ability to apply sound judgment • Ability to build and maintain positive relationships with customers, vendors, and employees • Experience leading a team of employees towards a common goal • Ability to apply good judgement and decision making skills including strong work ethics and integrity. • Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint) • Working knowledge of CRM & Mincron or similar applications is preferred. Experience: • 1 year in a leadership/supervisory role • Experience in HVAC wholesale industry strongly preferred Education/Certification: • High School diploma or GED equivalent. • College degree strongly preferred. People Management: Yes Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Regional Operations Manager Pay: $70,000.00 to 87,000.00 annually Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
JOB DESCRIPTION If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships. Job Responsibilities Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements Required qualifications, capabilities, and skills Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate Demonstrated ability to anticipate clients' issues, own problems on clients' behalf, and follow through with commitments Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done Balance needs of clients with associated risks and interests of the firm Preferred qualifications, capabilities, and skills Bachelor's degree in Finance or related field, or equivalent work experience Minimum of 3 years' managing clients >$10+MM revenue Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.
About Tempo Communications Tempo Communications is a leading designer and manufacturer of test and measurement instruments for the global telecommunications industry. Our product portfolio spans fiber optic test equipment, copper network analyzers, cable locators, and installation tools trusted by field technicians, network engineers, and service providers worldwide. We are an engineering-driven company with a deep commitment to innovation, quality, and bringing reliable, field-proven products to market. Position Summary The Director of Information Technology is responsible for the strategic direction, operational management, and technical evolution of Tempo Communications’ enterprise IT environment. This is a deeply hands-on leadership role, the Director is expected to bring technical depth across ERP systems, infrastructure, cybersecurity, data platforms, and integration architecture, while also serving as a credible technology partner to the executive team. The Director manages a team of three IT professionals and a network of managed service and integration vendors, with direct technical accountability for the ERP environment, infrastructure, cybersecurity compliance, business intelligence, and application integrations. The role has global reach, providing IT oversight across Tempo’s multiple sites and remote users. The Director reports to the CFO and serves as the senior technical authority across the organization. Key Responsibilities Enterprise Applications & ERP Management Own and administer the Dynamics GP or similar mid-market ERP environment, including system stability, performance monitoring, user support, and change control. Plan and execute ERP upgrades and patches in coordination with end users and vendors, minimizing operational disruption. Lead evaluation and onboarding of third-party application integrations, managing requirements gathering, vendor coordination, user training, and ongoing administration. Administer enterprise integration platforms; serve as the internal owner for feature requests, integration troubleshooting, and user support. Evaluate and recommend application enhancements or replacements aligned with business strategy and growth objectives. IT Operations, Security & Compliance Own and manage the annual IT budget, encompassing hardware, software licensing, and managed services. Maintain and continuously improve change control management processes across the IT environment. Administer and evolve IT security policies, procedures, and security awareness training programs to sustain compliance and employee readiness. Provide IT oversight across all domestic and international Tempo locations, including corporate headquarters, overseas offices, and remote users across multiple regions; coordinate with site-specific resources and Managed Service Providers (MSPs) as appropriate. Tempo employs 230 employees throughout the USA, Mexico, UK, Hungary, and Australia. Oversee disaster recovery planning and business continuity preparedness across all sites, in partnership with primary and regional Managed Service Providers (MSPs). Process Optimization & Workflow Automation Identify and implement workflow automation opportunities across business functions to improve efficiency and reduce manual effort. Partner with department leads to assess process gaps and recommend technology-driven solutions. Support continuous improvement of integration and digital workflow platforms in production. AI & Emerging Technology Serve as administrator of Enterprise AI account. Guide employee onboarding to AI tools, conduct internal training sessions, and develop usage best practices. Evaluate emerging AI and automation technologies for applicability to Tempo’s business processes and recommend adoption roadmap to executive leadership. Team Leadership & Vendor Management Directly manage IT staff, provide coaching, performance reviews, and development guidance. Manage primary and regional Managed Service Provider (MSP) relationships, including scoping and planning infrastructure projects, server and backup operations, OS update cycles, and M365 administration. Engage and manage specialized integration and technology vendors; own contract review, accountability, and alignment with IT priorities. Recruit and onboard IT team members as needed. Cross-Functional Technical Partnership Partner directly with cross-functional leadership to understand operational requirements and deliver technical solutions that address root-cause needs. Communicate technology investments, risk posture, and project status clearly to the CFO and executive team. Lead technology prioritization discussions with the management team, providing technical risk and feasibility context to support sound decision-making. Prepare technical assessments and investment recommendations for new systems, infrastructure, and security initiatives; present findings clearly to the executive team. Required Qualifications 7+ years of progressive IT leadership experience, including direct management of staff and vendors. Hands-on experience administering Dynamics GP or similar mid-market ERP system. Demonstrated experience with cybersecurity compliance frameworks. Experience managing third-party application integrations, including requirements definition, vendor coordination, and go-live support. Experience managing IT budgets and vendor contracts in a lean organization. Strong business acumen with the ability to translate technical decisions into business outcomes for executive stakeholders. Proven ability to operate independently and manage multiple priorities in a small-team, high-ownership environment. Preferred Qualifications Experience with enterprise integration or workflow automation platforms. Experience migrating or expanding BI environments. Experience evaluating or deploying AI tools in a business environment. Background in manufacturing or distribution environments. Familiarity with M365 administration and Managed Service Provider (MSP)-model IT service delivery. Experience supporting IT across geographically distributed locations, including international offices and remote users across multiple regions. Core Competencies Strategic Ownership Holds accountability for the full IT environment, from security posture to daily operations, without requiring escalation on decisions within scope. Moves initiatives forward independently. Technical Partnership Engages Finance, Supply Chain, and Manufacturing leadership as a technical peer. Understands operational workflows well enough to identify root-cause technology needs and deliver solutions that fit. Compliance Judgment Navigates cybersecurity compliance requirements with firsthand knowledge of controls, gaps, and remediation priorities. Can assess risk and make informed recommendations to executive leadership. Vendor Accountability Manages Managed Service Providers (MSPs) and integration vendors with clear expectations, defined scope, and active oversight. Does not delegate accountability alongside tasks. Hands-On Leadership Leads from the front in a small team, actively involved in technical decisions, project specifications, and problem resolution rather than managing at a distance. Emerging Tech Adoption Identifies and evaluates new technologies, including AI, with a practical lens: What solves a real business problem, what is the risk, what is the ROI Technical Communication Translates technical architecture, security posture, and infrastructure decisions into clear, decision-ready summaries for management team. Comfortable presenting risk, investment, and project status at the executive level without losing technical accuracy. Physical Requirements Ability to sit for extended periods while working at a computer workstation. Ability to communicate effectively by phone, video, and in writing.