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Are you interested in harnessing technology and AI to transform healthcare? At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care. We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference. About the Role XiFin is seeking an accomplished Sr. Director, Customer Success and revenue cycle leader to serve as the senior strategic relationship executive for one of XiFin’s enterprise customers. This highly visible role owns the health, value, and long-term success of the partnership across business, operational, financial, and revenue cycle outcomes. As a trusted advisor to customer and XiFin executives, this leader will shape partnership strategy, establish executive governance, mobilize cross-functional resources, and drive accountability for complex commitments. The role requires sound judgment and executive presence to resolve escalated issues, balance competing priorities, and expand the relationship’s strategic value. This position requires up to 50% domestic travel. How you will make an impact: In this role, you’ll: Own the executive relationship and customer success strategy, building trusted partnerships with senior customer and operational leaders. Lead a multi-year customer success and value realization plan that aligns priorities, initiatives, risks, outcomes, and measures of success. Establish executive governance that keeps the customer and XiFin leadership aligned on performance, commitments, priorities, and emerging needs. Maintain an enterprise view of the revenue cycle and operational performance, including key financial, service, adoption, and customer health indicators. Use revenue cycle data and business context to identify root causes, enterprise risks, improvement opportunities, and priorities for executive action. Translate complex operational and financial data into clear executive insights, decisions, and recommendations. Lead executive business reviews and strategic planning discussions connecting performance, progress, risks, opportunities, and long-term value. Align XiFin leaders and cross-functional teams around a unified customer strategy, with clear ownership, decisions, timelines, and accountability. Direct resolution of complex, high-impact issues, engaging executive sponsors when needed to protect customer and business outcomes. Anticipate relationship, operational, and financial risks and coordinate action before issues escalate. Advance measurable customer value through process improvement, analytics, automation, technology, and expanded use of XiFin capabilities. Balance customer priorities, operational realities, and XiFin objectives to strengthen a sustainable, mutually valuable partnership. What you will bring to the team: Build trust and operate as a credible advisor across customer and internal executive teams. Anticipate customer and business needs, frame strategic choices, and bring forward timely recommendations. Communicate complex information clearly and adapt the message for executive, operational, financial, and technical audiences. Lead through influence, create alignment, and hold senior stakeholders accountable across organizational boundaries. Demonstrate executive presence and sound judgment amid ambiguity, competing priorities, and high-stakes customer issues. Connect customer outcomes to business strategy and make balanced decisions that support partnership value and XiFin objectives. Create momentum and follow-through by clarifying decisions, owners, actions, timelines, and expected outcomes. Skills and experience you have: You don’t need to check every box. The level at hire will reflect the selected candidate’s experience, leadership scope, and demonstrated impact. We will consider a combination of education and experience, including: Bachelor’s degree in business, healthcare administration, finance, healthcare management, or a related field; advanced degree preferred. 12+ years of progressive experience in healthcare revenue cycle management, customer success, strategic account management, client services, or a related field, including significant leadership responsibility. Success leading complex strategic relationships in healthcare, diagnostic laboratory, pathology, or similarly regulated environments. Proven ability to advise, influence, and build credibility with senior executives and C-suite customer stakeholders. Deep knowledge of healthcare revenue cycle management, including reimbursement, billing, denials, accounts receivable, collections, and financial performance. Ability to interpret operational and financial data, identify enterprise implications, and convert findings into strategy and action. Experience leading executive business reviews, strategic planning, governance forums, and high-stakes performance discussions. Experience mobilizing senior leaders and cross-functional teams to deliver shared customer and business outcomes. Experience leading complex customer issues, risks, strategic initiatives, and executive communications through resolution. High proficiency with Excel, PowerPoint, CRM tools, and reporting or analytics platforms. Ability to travel based on customer and business needs. Why XiFin? We’re more than just a healthcare technology company—we’re a team that cares about people. Here’s a glimpse at what we offer: Comprehensive health benefits including medical, dental, vision, and telehealth 401(k) with company match and personalized financial coaching to support your financial future Health Savings Account (HSA) with company contributions Wellness incentives that reward your preventative healthcare activities Tuition assistance to support your education and growth Flexible time off and company-paid holidays Social and fun events to build community at our locations! Pay Transparency At XiFin, we believe in pay transparency and fairness. This position may be filled at the Sr. Director or AVP level, depending on experience. The expected annual salary range for the applicable level is: $165,000-$217,000. Final compensation will be determined during the selection process and may vary based on role level, experience, skills, and geographic location. Accessibility & Accommodations We’re committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2901. Equal Opportunity Employer XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law. Ready to apply? We’d love to hear from you—even if you’re not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Let's build something meaningful together.
Customer Experience Manager About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. If this sounds like you, then why wait, APPLY TODAY!! Position Summary Manages the successful, day-to-day operations of Customer Experience supervisors, staff, and outsourced call center. Works with upper management and IT to improve the department’s overall trajectory. Models solutionfocused customer support. Monitors performance and provides regular constructive feedback. Engages staff in regular conversation to allow for two-way learning (learn from and provide learning to team) for the advancement of internal practices and efficiency in support of overall customer satisfaction. Drives the customer service experience by measuring and analyzing performance metrics in alignment with key company objectives, centered on exceptional service, customer retention, quality assurance, and multiple service levels. Works across department lines to address issue escalations and opportunities to minimize future escalations. Essential Duties and Responsibilities Job responsibilities include but are not limited to: Oversee Customer Experience (CE) Supervisors and staff with regard to account management and staffing, internal processes, performance metrics, and personnel matters Responsible for coaching, counseling, and performance management on a regular basis Motivate, mentors, and fosters the professional growth of CE Supervisors and Leads Meet with and coach CE team on key company objectives outlined by management, including; clearly defined expectations, assigning work/tasks appropriately, and ensuring that progress toward goals/objectives is being made Proactively monitor the performance of CE team, and provide the appropriate level of direction and development necessary to ensure a high level of performance against defined/measurable goals Assist in the interviewing and selection of new CE team members and recommend training curriculum Assess the learning curve of new CE team members, tracking progress against established checklists Serve as an example of effective leadership for the CE Department Work with Information Technology (IT) administrators on system or process changes and effectively communicates changes to direct reports Manage customer issues as they arise during day-to-day operations Collaborate with other departments to identify procedural issues and trends Work with Human Resources on performance management issues Review and monitor weekly client and Strategic Account Manager (SAM) reports identifying trends and taking appropriate corrective action. Monitor departmental performance reports against key performance indicators, and reports results to senior management Ensure that all company and functional policies, as well as standard operating procedures, are adhered to Report site-level performance to senior management, and calibrate routinely to maintain quality assurance Attend periodic meeting with client, Strategic Account Managers and Regional Vice Presidents Facilitate new account rollout in conjunction with Strategic Account Managers and Regional Vice Presidents Facilitate software integrations between customer portals / user interfaces and the KBS IT department Assist and facilitate mergers and acquisition client setups Oversee and provide input for Quarterly Business Review deck for core customers Additional Duties and Responsibilities Perform other related duties as required and assigned. Knowledge, Skills and Competencies Knowledge: Facilities Maintenance industry Customer service operations and management Skills: Leadership Training Management of people Interpersonal, listening, and conflict management (EQ) Stress management Written and oral communication Mathematical, analytical and problem-solving skills Management reporting Microsoft Office programs to include, but not limited to Word, Excel, PowerPoint and Outlook, with an emphasis on Excel (VLOOKUP, Pivot Tables, Graphs, etc.) Competencies: Organizational and strategic agility Decision quality Delegation Directing others Conflict management Dealing with ambiguity Action oriented Integrity and trust Customer focus Priority setting Time management Educational Qualifications/Job Experience Requirements Experience Required: Minimum of five (5) years of supervisory experience to include managing performance and projects and/or multiple priorities Minimum of five (5) year of customer service management experience Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills and efforts, nor are they intended to form a contractual relationship between the employee and KBS. Rather, they are intended to be accurate reflections of the principal elements of a position. Advanced experience with Microsoft Office, with an emphasis on Excel as well as experience with other business technology applications (Salesforce, NetSuite, etc.) Education: Bachelor’s Degree in Business or related field Working Conditions/Physical Requirements Schedule: Schedule varies and includes weekends or holidays as needed The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements: Extended periods of work seated at a desk; repetitive hand motions; prolonged use of computer; occasionally lift and carry up to 25 lbs. Ability to speak clearly (use of voice) Vision requirements include close vision, distance vision, moderate peripheral vision, depth perception and ability to adjust focus Environment: Remote Opportunity Time constraints and related pressures to complete work are high Travel: <5% KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. We participate in the E-Verify program administered by the U.S. Department of Homeland Security
Are you looking for an opportunity to make a difference? At Mesa Labs we’re passionate about protecting the vulnerable by enabling scientific breakthroughs, ensuring product integrity, increasing patient and worker safety, and improving quality of life around the world. At Mesa Labs we offer competitive wages, including potential bonus opportunities, equity awards, commission, and a comprehensive benefits package based on the position. Base Compensation Range: $157,500 - $197,125 *In addition, you qualify for: Annual bonus opportunity of 22% based on company performance Annual equity award of $30,000 Outstanding Benefits and Perks We are proud to offer a variety of benefits that meet the diverse needs of our employees: Eligible for benefits the first day of the month after you start Tiered Medical, Dental and Vision Insurance options, Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts Company paid short term and long-term disability (unless covered by a state disability plan) Company paid life insurance and AD&D Flexible Time Off Policy Paid sick leave of 48 hours per calendar year Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1 Employee Wellness and Financial Assistance Resources through Cigna and NY Life Nine (9) paid company holidays per year Agena Bioscience® empowers research laboratories worldwide to deliver scalable targeted genomic data. Our open, advanced platform, the MassARRAY® System, provides researchers with insights through a highly multiplexed solution in the areas of mutation profiling, liquid biopsy, pharmacogenetics, and more. Job Summary The Director, Financial Planning & Analysis (FP&A) serves as a strategic finance business partner to assigned business units and functional leaders, providing financial insight, analysis, and recommendations to drive business performance, profitable growth, and informed decision-making. This role leads financial planning, forecasting, performance analysis, and decision support, translating financial and operational data into actionable business insights. Operating within a publicly traded, global organization, the Director combines strategic thinking with hands-on financial execution. The position works closely with senior business leaders to challenge assumptions, evaluate opportunities, strengthen financial accountability, and support business objectives. The Director leads a small team of financial analysts while maintaining direct responsibility for complex financial models, analyses, and executive-level deliverables. Duties/Responsibilities Strategic Finance Business Partnership Serve as the primary finance partner to assigned business units and functional leaders, providing financial guidance and constructive challenge to support business decisions. Develop a thorough understanding of business operations, products, customers, markets, and financial and operational performance drivers. Partner with business leaders to identify risks, opportunities, and actions to improve revenue growth, profitability, cash flow, and return on investment. Provide financial leadership and recommendations regarding resource allocation, operating expenses, organizational investments, and business priorities. Participate in business leadership discussions, influencing decisions through financial analysis, sound judgment, and business acumen. Financial Planning, Budgeting & Forecasting Lead annual operating plans, periodic forecasts, and long-range financial planning for assigned businesses and functions. Independently develop and maintain financial models supporting revenue, gross margin, operating expenses, headcount, capital expenditures, and profitability. Partner with business leaders to establish financial targets, validate assumptions, and develop realistic, data-driven forecasts. Conduct scenario and sensitivity analyses to evaluate potential business outcomes and support decision-making. Identify financial risks and opportunities and recommend actions to improve forecast accuracy and business performance. Coordinate with Corporate FP&A to ensure alignment with company objectives, financial commitments, and reporting timelines. Financial Performance Analysis & Reporting Lead monthly and quarterly business performance reviews, including analysis of actual results against budget, forecast, and prior-year performance. Prepare financial analyses, management presentations, and executive-level reporting materials. Identify and explain key financial variances, business trends, and performance drivers, providing recommendations for improvement. Develop and monitor financial and operational KPIs to support accountability and business decisions. Partner with Accounting and Controllership to understand financial results, investigate variances, and support accurate management reporting. Present financial results, risks, opportunities, and recommendations to business and Finance leadership. Commercial & Operational Finance Partner with Sales, Marketing, Operations, Supply Chain, Product Management, and other functions to understand financial performance and business drivers. Analyze revenue, pricing, product and customer profitability, sales mix, and margin trends to identify growth and profitability opportunities. Evaluate manufacturing costs, productivity, inventory, capacity utilization, and operational efficiency as applicable. Develop financial analyses supporting pricing decisions, product launches, customer opportunities, cost improvement initiatives, and operational investments. Support working capital management through analysis of inventory, receivables, and other relevant business drivers. Identify opportunities to improve financial and operational performance and partner with business leaders on action plans. Strategic Initiatives & Business Growth Develop financial models and business cases supporting growth initiatives, capital investments, organizational changes, and other strategic decisions. Evaluate investment opportunities through return-on-investment analysis, scenario modeling, and assessment of financial risks and benefits. Support acquisition-related financial analysis, integration planning, and performance tracking as assigned. Partner with business leaders to translate strategic priorities into measurable financial objectives and execution plans. Provide financial analysis and recommendations supporting business transformation and operational improvement initiatives. Public Company Reporting & Financial Governance Support financial planning, forecasting, and management reporting requirements within a publicly traded company. Ensure financial analyses, forecasts, and reporting are accurate, appropriately supported, and consistent with established financial policies and internal controls. Partner with Accounting, Controllership, and Corporate Finance to support quarterly and annual reporting activities. Prepare financial analyses and materials supporting executive leadership, Board of Directors, and investor-related reporting as requested. Maintain appropriate documentation and review practices to support financial accuracy, internal controls, and audit requirements. Promote financial accountability and disciplined decision-making across assigned businesses. Leadership & Team Development Lead, coach, and develop a small team of financial analysts and sales operations analysts establishing clear expectations, priorities, and performance objectives. Provide technical guidance and professional development to strengthen financial modeling, analytical, and business partnership capabilities. Maintain direct ownership of complex financial analyses, models, and reporting deliverables while effectively leveraging team resources. Review team deliverables for accuracy, completeness, and business relevance. Foster a culture of accountability, collaboration, continuous improvement, and strong internal customer service. Financial Systems & Process Improvement Identify and implement improvements to financial planning, forecasting, reporting, and analytical processes. Develop and enhance financial models, reporting tools, dashboards, and performance metrics. Leverage ERP and CRM systems, financial planning tools, and business intelligence technologies to improve efficiency, accuracy, and analytical capabilities. Promote standardization and automation of recurring financial processes to increase capacity for strategic analysis. Partner with Finance and IT stakeholders to improve financial data quality and reporting capabilities. Experience/Education Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field, or equivalent combination of education and experience. Typically 10–15 years of progressive experience in financial planning and analysis, corporate finance, operational finance, or related financial leadership roles. At least 5 years of progressive leadership experience, including experience managing or developing finance professionals and partnering directly with senior business leaders. Significant hands-on experience with financial modeling, budgeting, forecasting, management reporting, and financial performance analysis. Experience in a publicly traded company or an organization with comparable financial reporting and internal control requirements preferred. Experience in manufacturing, life sciences, medical devices, diagnostics, or other complex product-based businesses preferred. MBA, CPA, CMA, or other relevant advanced qualification preferred. Knowledge and Skillsets Required Advanced financial planning, forecasting, modeling, and analytical capabilities, including a strong understanding of income statements, balance sheets, and cash flow. Strong business and financial acumen with the ability to understand commercial, operational, and organizational drivers of financial performance. Demonstrated ability to translate financial data into actionable recommendations and influence senior business leaders. Strong understanding of financial reporting, accounting principles, and internal control requirements applicable to publicly traded organizations. Advanced proficiency in Microsoft Excel, including complex financial modeling, scenario analysis, and data analysis. Experience with ERP and CRM systems, financial planning platforms, and business intelligence tools. Strong analytical and problem-solving skills with the ability to independently evaluate complex business issues and recommend solutions. Excellent communication, presentation, and interpersonal skills, including the ability to communicate financial concepts clearly to non-financial audiences. Ability to challenge assumptions constructively, exercise sound judgment, and build trusted relationships with business leaders. Strong organizational and project management skills with the ability to manage competing priorities and meet critical deadlines. Demonstrated ability to operate effectively in a lean, fast-paced environment requiring both strategic thinking and hands-on execution. Strong leadership and coaching skills with the ability to develop financial talent and collaborate across a global organization. High level of integrity, accountability, attention to detail, and commitment to financial accuracy. Physical Demands: Sitting: Often for extended periods at desks or meetings. Standing or walking: Occasionally for meetings, business reviews, or site visits. Using computers: Frequent typing and use of computers and office equipment. Lifting: Light, generally less than 10 pounds. Repetitive motions: Frequent use of keyboard and mouse. Environmental Conditions: Workspace: Climate-controlled office environment, with occasional visits to manufacturing or other company facilities. Lighting: Standard office lighting appropriate for computer-based work. Noise Levels: Moderate office noise with occasional interruptions from phone calls and conversations. Ergonomics: Workstations with desks and adjustable chairs to support appropriate posture. Ventilation: Standard office ventilation systems providing a comfortable working environment. Mesa Labs is an Equal Employment Opportunity Employer. Mesa Labs prohibits unlawful discrimination and harassment against applicants or employees based on age, race, sex, color, religion, creed, national origin or ancestry, disability, military status, sexual orientation, or any other status protected by applicable state or local law. Please note that Mesa Labs conducts criminal background checks upon offer acceptance. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
About Newmark Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners, and developers of real estate on a local, regional, and national level. Together with London-based partner Knight Frank and independently owned offices, Newmark's 18,000 professionals operate from more than 500 offices in established and emerging property markets on six continents. Position Overview Critical Facilities Engineer (Electrical Focus) Performs day-to-day operations, preventive maintenance, troubleshooting, and repairs across base building and critical electrical infrastructure. This position focuses on maintaining high-reliability power generation, distribution, backup systems, and emergency power operations to maintain 100% uptime for complex, high-reliability data center or facility operations. Possesses a strong background in operating complex electrical systems, analyzing system performance, and responding swiftly to operational and emergency situations in critical environments. Required Education & Experience Trade/Military school training, Electrical License, Associate degree in Electrical Technology, or equivalent. Certifications & Licensures Journeyman or Master Electrician License (Highly Preferred). NFPA 70E Certification / OSHA 10/30 (Preferred). Certified Data Center Professional (CDCP) or similar (A Plus). 3–5+ years of hands-on operational experience in a critical environment (Data Centers, Hospitals, Financial Trading Hubs, or Telecom Central Offices). Demonstrated ability to read and comprehend complicated blueprints, electrical schematics, mechanical drawings, and technical specifications. Deep understanding of single-line diagrams, electrical power distribution, backup generators, parallel gear, and control systems. Work Environment & Physical Demands Ability to work in shift patterns, including nights, weekends, and holiday coverage, 24/7/365 Ability to lift up to 50 lbs, work in loud environments (with PPE), and navigate mechanical/electrical rooms safely. Benefits and Perks Parental Leave: Industry-leading Parental Leave Policy (up to 16 weeks). Healthcare: Comprehensive, generous health coverage options. Family Support: Bright Horizons back-up child/family care program. Time Off: Generous Paid Time Off (PTO) package. Growth & Education: Tuition reimbursement programs and referral incentives. Networking: Opportunities to connect across a global real estate platform. (Benefits and perks listed may vary depending on the nature of employment and specific job location). Equal Opportunity Employer Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Essential Duties & Responsibilities Critical Operations & System Maintenance System Monitoring & Operation: Perform tests, rounds and data analysis to ensure optimal functioning of critical operations for the facility, including but not limited to Chilled water systems, electrical distribution systems, building automation systems, and monitoring systems around the plant. Building Automation Systems (BMS) : Monitor and perform operations via site computerized Building Automation Systems (BMS) to verify proper operating parameters, make approved adjustments, manage alarms, perform manual overrides, or switch to backup systems as necessary. Preventive & Corrective Maintenance: Perform scheduled preventive maintenance (PMs)—including filters, belts, lubrication, and mechanical checkups—using Computerized Maintenance Management Systems (CMMS) / work order software. Incident Response & RCA : Lead emergency response efforts during power outages, equipment faults, or utility anomalies. Conduct thorough Root Cause Analysis (RCA) and implement long-term corrective actions. Operational Documentation : Write, review, and execute Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) for critical work. Safety & Compliance : Enforce safety standards, including Arc Flash safety, Lockout/Tagout (LOTO) protocols, NFPA 70E compliance, and local codes. Vendor & Contractor Coordination : Coordinate with outside contractors, vendors, and specialists for specialized repairs, ensuring proper approvals and keeping detailed logs of all work performed. Capacity & Load Management : Monitor electrical load distribution, system redundancy (N+1, 2N), power usage effectiveness (PUE), and overall capacity planning to prevent system overloads. Position Focus: Electrical Troubleshoot critical electrical power distribution systems, switchgear, ATS, UPS, Batteries, RPPs, PDUs, and power supplies. Make approved adjustments to systems, sequences of operation, and control parameters to maintain proper equipment operation. Review and interpret control drawings, mechanical plans, electrical diagrams, sequences of operation, and system schematics. Perform preventative maintenance and functional testing of electrical systems. Assist with system upgrades, installations, integration projects, and commissioning of new equipment. Maintain organized controls documentation, drawings, backups, programming files, and equipment records. Key Skills Best Suited for the Role 1. Technical & Engineering Hard Skills Power Infrastructure Systems : Deep knowledge of uninterruptible power supply (UPS) topologies (static, rotary), static transfer switches (STS), switchgear, transformers, and emergency diesel generators. Schematics & Single-Line Reading : Exceptional ability to interpret single-line diagrams (SLDs), electrical control schematics, and wiring diagrams instantly during emergencies. EPMS / SCADA / BMS : Proficiency using Electrical Power Monitoring Systems (EPMS) and Building Management Systems (BMS) to track metrics, trends, and alarms in real time. Electrical Safety & Code: Mastery of NFPA 70E (Standard for Electrical Safety in the Workplace), NEC (National Electrical Code), and LOTO (Lockout/Tagout) procedures to ensure zero safety incidents. 2. Operational & Process Discipline MOP/SOP Execution : Strict adherence to strict change-management workflows. A strong candidate never touches critical gear without an approved Method of Procedure (MOP). Capacity Planning : Understanding electrical phase balancing, power factor correction, and load management across redundant circuits ( N+1, 2N). Root Cause Analysis (RCA) : Structured troubleshooting skills to determine why a fault occurred (using 5 Whys, Fishbone diagrams, etc.) rather than just resetting equipment. 3. Critical Soft Skills Calm Under Pressure : Ability to make sound, methodical decisions during high-stress electrical faults or equipment failures where downtime is critical. Clear Risk Communication : Ability to translate complex technical issues into plain language for non-technical stakeholders, management and fellow employees.. Attention to Detail : Vigilance in detecting subtle anomalies—such as abnormal thermal
Summary Location: Carlsbad, California The Manager, Quality Systems will serve as a Quality subject matter expert, providing oversight to support commercialization readiness and the continued effectiveness of the Quality Management System. This role will develop and maintain statistically sound, risk-based approaches for evaluating quality data, identify emerging trends and risks, and translate regulatory requirements and quality insights into actionable recommendations. The position will also lead cross-functional quality and regulatory training, support CAPA/Issues and Change Control activities, manage the Medical Device Reporting program, and provide Quality guidance during investigations and troubleshooting within a regulated bioanalytical laboratory environment. #LI-OnSite About the Role Key Responsibilities Provide Quality oversight to support commercialization readiness, including applicable processes and procedures for the commercialization of IVD devices. Provide Quality oversight, review, and approval of statistical frameworks, programs, and deliverables, including manufacturing QC programs and risk assessments. Manage the Medical Device Event Reporting process and support CAPA/Issues and Change Control programs in accordance with internal procedures and applicable regulatory requirements. Evaluate quality events, including deviations, CAPAs, complaints, audit findings, OOS, NCMR, and OOR, providing guidance on risk assessment, impact, immediate remediation, and preventive actions. Analyze quality-related data to identify issues and emerging trends and provide recommendations to management that support the effectiveness and continuous improvement of the Quality Management System. Develop and deliver enterprise-wide GxP, CLIA, IVD Manufacturing, ISO, and GCLP training to ensure compliance with regulatory requirements. Support clinical laboratory compliance with applicable accreditation requirements and support internal, sponsor, and regulatory audits, including managing assigned audit observations through resolution. Maintain current knowledge of applicable industry standards and regulatory requirements, including IVDR, MDCG 2024-4, ISO, CLIA/CAP, QSR, GCP/GCLP, cGMP, and ICH, and promote their consistent application across Quality activities and training. Essential Requirements BS in engineering, medical technology, biological sciences, or related field. Minimum of seven (7) years progressively responsible experience in a related Quality Assurance role in a regulated environment. Experience, understanding, and familiarity with regulatory and compliance requirements and guidelines, including GxP, Part 11, ICH, ISO, CLIA/CAP, IVDR, and QSR. Demonstrated ability to understand and apply risk-based practices, with process analysis and root cause analysis experience and the ability to establish improved processes based on outcomes. Experience developing procedures and training, with strong communication and collaboration skills and the ability to present data and substantiate approaches before audiences and inspectors. Ability to work as an independent contributor, identifying and executing continuous improvement opportunities. Desirable Requirements Experience with commercialization or commercialized IVD products Experience with statistics or statistical frameworks, assay validation, or QC Trending The salary for this position is expected to range between $114,100 and $211,900 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Division Operations Business Unit Quality Location USA State California Site Carlsbad Company / Legal Entity U441 (FCRS = US441) Navigate BioPharma Services, Inc. Functional Area Quality Job Type Full time Employment Type Regular Shift Work No
Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals. At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees. With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive. We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career! REGIONAL EXECUTIVE DIRECTOR POSITION SUMMARY: The Regional Executive Director is a field-based executive leadership role responsible for building and leading a high performing regional team of District Sales Managers who lead Clinical Account Specialists (CAS) supporting the launch and ongoing growth of Ionis’s first wholly owned commercial product, as its indication expands beyond Familial Chylomicronemia Syndrome (FCS) to severe hypertriglyceridemia (sHTG). This role reports to the U.S. Head of Sales. The Regional Executive Director will be responsible for achieving/exceeding key strategic objectives by setting the strategic vision for the region aligned to brand strategy and effectively coaching, motivating, hiring and retaining talent with a high level of accountability for delivering results. The successful candidate will partner with their senior cross-functional teammates to understand and address the unique needs of their customers, ensuring the customer and patient experience is held to the highest standards in a compliant manner. The Regional Executive Director will possess a deep understanding of the healthcare landscape and the patients, providers, and care networks involved in treating cardiometabolic and lipid-related diseases in their respective region. This will include an understanding of the needs of each customer in their pursuit of improved patient outcomes by advocating for patients suffering from sHTG. The Regional Executive Director will achieve this by building, maintaining and leveraging networks and relationships in the local healthcare system and leading teams to develop and execute effective plans to meet customer and Ionis goals. The Regional Executive Director will serve as a leader: build, lead, coach, motivate, and inspire a diverse team of people with deep functional and therapeutic area expertise engaging effectively and compliantly across the therapeutic field teams to bring a novel treatment to sHTG patients. Strategy and Innovation Executes the brand strategic plans by developing and executing customer focused regional strategic account plans to maximize business opportunities and customer satisfaction Builds insight-driven focused tactics by understanding brand requirements & anticipating the current and future needs of our key customers including hospital and office-based Endocrinologists, Cardiologists and other sub-specialties Provides oversight on short-term and long-term plans for key accounts and oversees relationships with customers, owning key relations where necessary Adjusts strategies to meet business goals in assigned region through targeted field strategy development Fosters innovation, best practice sharing, and breakthrough thinking throughout the commercial organization to exceed business goals Contributes to recommendations for strategic changes to field force structures, incentive plans, sales process, and customer approach and capabilities Team Leadership Sets team values and the appropriate cultural tone to maximize Ionis’s core behaviors (especially regarding compliance) and best practice collaboration Inspires and motivates the region field teams (including developing impactful reward and recognition programs) Leads regular and effective check-ins that encompass coaching, recognition, and creation of development plans with the team. Supports regional talent attraction and retention, in-role career development, fostering trust and ensuring individuals feel valued, included, and empowered to succeed Invests in own development by raising the bar individually and for their role overall Aligns the region with the company's mission and vision, policies and procedures, including the Ionis Code of Ethics and Business Conduct Performance Management Identifies start-up and on-going training initiatives in conjunction with the Learning and Development department to define training plans Oversees performance plans by leveraging Account Management Plans, KPIs, Customer insights, and implementing customer focused tactical execution of brand strategies Conducts formal and informal performance reviews and coaching for District Managers and ensures individual development plans are executed Oversees team’s successful achievement of MBOs (e.g., customer engagement and experience, account planning, teamwork, training, and market knowledge) ensuring fair and objective evaluations Accountable for consistently meeting or exceeding quarterly regional key strategic objectives while always operating with integrity and in compliance with Ionis Code of Ethics and Business Conduct and compliance policies Coaches, holds self and team members accountable to standards and actively manages poor performance Ensures team’s adherence to corporate and compliance policies, procedures, and guidelines Cross-Functional Collaboration Ensures all divisions are aligned with product messaging, brand strategy, and approved ways of working to meet and exceed business goals Facilitates and encourages collaboration with key internal stakeholders (e.g., marketing, compliance, market access, patient services, etc.) to enhance organizational efficiency and maximize goal attainment Proactively shares customer and operational insights across the entire organization and leverages collective expertise to drive market success for products Builds and fosters an environment of trust, belonging, teamwork and collaboration across teams Ensures all internal and external activities are consistent with all compliance regulations and corporate values Actively evolves with the marketplace and shapes the commercial organization in alignment with customer and patient needs Pioneers an external collaborative approach with customers to appropriately develop advocates for TRYNGOLZA (Olezarsen) by actively owning accountability of key accounts strategic to overall business outcomes Resource Management Attracts and retains appropriate high-level talent capable of exceeding brand goals Plans and monitors approved region budgets to ensure appropriate allocation of resources to meet the plan and financial control Advises on talent acquisition, onboarding and training, and career development initiatives for new hires Leads and holds team accountable for delivering an integrated customer experience, incorporating data insights to uncover opportunities to evolve that experience while using all available resources effectively and within budget REQUIREMENTS: Valid U.S. driver's license and driving record in compliance with company standards Bachelor’s Degree; BS/BA in Life Science, Biology (or similar scientific), or business-related field MBA or other related graduate degree preferred Total 15+ years of cross-functional industry experience in commercial life sciences (pharma or biotechnology) Strong business acumen and commercial insight developed through a combination of industry experience and success developing and implementing strategic plans across complex healthcare environments such as managed care, contracting strategy, IDN networks, and Centers of Excellence Ability to lead complex cross-functional account teams and operate under ambiguity while consistently aligning teams to brand strategy Proven track record for consistently meeting or exceeding financial and other quantitative and qualitative targets Track record of successful partnerships with customers and organizations (both externally and with peers and broader internal organization) Experience leading and mentoring front line managers preferred Solid understanding and adherence to external laws, codes, and company policies that apply to the healthcare industry. Experience in building, leading, managing and developing multi-functional teams Extensive comprehension of the healthcare system including market access landscape and payer reimbursement policies Please visit our website, http://www.ionis.com (http://www.ionis.com/) for more information about Ionis and to apply for this position; reference requisition #IONIS004109 Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits (https://ionis.com/careers#:~:text=Highly%20competitive%20benefits) Full Benefits Link: https://ionis.com/careers#:~:text=Highly%20competitive%20benefits (https://ionis.com/careers#:~:text=Highly%20competitive%20benefits) The pay scale for this position is $220,000 to $275,000 NO PHONE CALLS PLEASE. PRINCIPALS ONLY. Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Summary: The Apprentice is just the first step in a rewarding career path that is ideal for someone who is wanting to get into the Low Voltage Infrastructure field but does not know where to start. This role requires little or no cabling experience and is perfect for someone who is ready to start pursuing a career in Low Voltage/ Networking field and is committed to learning the job tasks up to industry standards and codes. You must be enrolled in a state approved apprentice program or school. Responsibilities: Show up to jobsite prepared and on time daily Wear proper work attire, PPE gear, and safety work boots Pull trade-specific cabling as directed Clean up at the end of the day, making sure all cables are neatly coiled throughout the jobsite, all trash picked up, tools clean and put away Perform installation per Bosch Building Technologies standards Maintain clean job site Other duties as required Required Qualifications: No experience necessary Will require weekend work, night shifts, and out of town travel Ability to obtain Hilti, Fall Protection, Scissor/Boom Lift, Confined Space Certifications Must be able to lift or move up to 50 lbs Ability to pass pre-employment screening Preferred Qualifications: Ability to operate as part of a team Ability to listen and take direction Excellent verbal and written communication skills Excellent customer service skills Ability to remain calm and use sound judgment when addressing potentially volatile issues Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required. Additional Information: Compensation: $25 - $32 per hour Working Hours: This position generally works Monday- Friday, overtime and on call when necessary Travel Requirements: Local Benefits: Medical Dental Vision Flexible Spending Accounts 401K w/ company match Life/AD&D/LTD Paid Vacation/Sick/Holidays Employee Assistance Program Pet Insurance Requirements: Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. U.S. and Canada Privacy Notice United States and Canada residents have the right to receive additional notices about their personal information. To learn more, click here. French Privacy Notice French Canadian residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at [email protected]. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship is unavailable. U.S. work authorized individuals only. Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Mid-Level Software Developer - Job Specification Annual Salary $115,000 -$150,000, depending on experience. Position Summary We are seeking a solid, dependable Mid-Level Software Developer to join our development team. This role is ideal for a practical software engineer who values delivering working solutions, understands the realities of maintaining and enhancing legacy applications, and can effectively balance technical excellence with business priorities. The successful candidate will be comfortable working in a mature application environment that includes both modern and legacy technologies. They will be expected to contribute immediately, work independently when needed, collaborate effectively with teammates, and exercise sound judgment when navigating competing priorities. This position requires someone who can understand existing systems, improve them where appropriate, leave settled decisions alone when necessary, and focus on delivering value. Requirements Required Technical Skills Application Development - Strong experience developing applications using: ASP.NET C# .NET Framework MVC architecture JavaScript Telerik controls and components - Proficient with: Microsoft Visual Studio Git and/or TFS source control systems IIS administration and web hosting concepts Unit testing methodologies and frameworks Security Understanding of secure software development practices Experience implementing security controls within application code Awareness of organizational security requirements and best practices Familiarity with authentication, authorization, and permission-based security models Web Technologies Strong understanding of browser behavior, compatibility considerations, and cross browser development Experience troubleshooting browser-specific differences and quirks Ability to develop and maintain modern web applications while supporting existing platforms Data Processing - Experience working with structured data formats: XML DOM processing JSON Serialization and deserialization techniques Additional Required Experience oFamiliarity with BFG 9000 Understanding of role-based permissions systems Ability to design software using a "secure by default" philosophy Features should be disabled, hidden, or unavailable unless appropriate permissions are granted Preferred Qualifications Experience with one or more of the following is highly desirable: VB.NET (maintenance and modernization of legacy applications) SQL and database development NET Core / .NET Web Services and REST APIs Bootstrap jQuery Azure cloud services OAuth authentication and authorization MAUI development: - Android - iOS - Xcode integration Networking fundamentals Understanding of time zones and date/time handling in distributed applications Effective use of AI tools for: Development assistance Research Troubleshooting Code generation Candidates should understand both the value and limitations of AI-assisted development and be capable of validating AI-generated recommendations rather than accepting them blindly. What Success Looks Like A successful developer in this role will: Produce software that is thorough, complete, correct, and maintainable Balance speed and quality appropriately Demonstrate strong analytical and problem-solving abilities Make sound decisions and move forward without excessive hesitation Speak up when concerns, risks, or better approaches are identified Collaborate eƯectively with technical and non-technical team members Share knowledge, tips, and techniques with teammates Remain open to learning from others Desired Professional Characteristics We are looking for someone who: Delivers Results Gets things done Understands when perfection is not the priority Can work productively in environments containing technical debt Can navigate moderate levels of ambiguity and organizational chaos Handles Legacy Systems Comfortable reading and understanding older codebases Able to port legacy applications to newer platforms and environments Can improve code quality where appropriate without losing focus on business objectives Understands the difference between necessary refactoring and unnecessary redesign Writes Practical Software Values readability and maintainability Believes working software comes first Recognizes that readable code is a very close second Makes practical engineering decisions based on business needs, not personal preferences Works Well with Others Respects coworkers, stakeholders, and end users Accepts team decisions even when preferred alternatives are not selected Leaves settled matters settled and focuses on execution Contributes positively to team discussions and problem solving Exercises Good Judgment Understands trade offs Identifies risks early Balances immediate needs with long-term maintainability Knows when to improve something and when to move on Coding Philosophy The ideal candidate will share the following principles: Working code is the highest priority. Readable code is a close second. Software should be secure by default. Simplicity is generally preferable to cleverness. Good developers improve systems while still delivering results. Technical decisions should be driven by business value and operational reality. Team success is more important than individual preferences. Experience Level 3-7 years of professional software development experience preferred Demonstrated success supporting, enhancing, and modernizing business applications Experience in both maintenance and new feature development environments This role is best suited for a developer who is dependable, pragmatic, collaborative, and capable of producing high-quality software in real-world environments where deadlines, legacy systems, and competing priorities are a constant reality. Education Requirements Four year degree in related field or four years of relevant experience. Benefits Medical Dental Vision Life 401 K Vacation time Sick time
We're looking for a Production Manager who can hold 30-40 moving projects in their head at once and still sound calm when a homeowner calls upset. TWM Roofing is a Southern California roofing contractor with over 40 years in business, serving San Diego, Orange County, South LA, Temecula, and the surrounding communities. In 2025, we were ranked GACO's #1 silicone roof coating applicator in California and #2 nationwide, with over 1,000,000 square feet installed. We're scaling up, and this role is central to that — you'll be the person making sure growth doesn't come at the cost of chaos on site. This is a fast-paced, hands-on coordination role, not a desk job. You're the liaison between field crews and homeowners — scheduling projects, making sure materials show up on site, and making sure every crew knows exactly what part of the roof they're working on. Residential customers need more hand-holding than commercial ones, so your communication skills matter just as much as your logistics. *What You'll Do* * Coordinate, execute, and track roughly 30-40 active residential projects at once * Serve as the day-to-day liaison between field crews and homeowners * Schedule jobs and make sure materials are on site before crews arrive * Communicate clearly with crews about scope so no one works the wrong section of a roof * Handle homeowner concerns and escalations with patience, not defensiveness * Help bring the company's systems and tools up to date as we modernize operations *This Role Is Built For Someone Who* * Has 5-8 years of experience in home services — roofing preferred, but landscaping, plumbing, or similar residential trades are welcome * Has genuinely strong customer service instincts, especially with residential/emotional accounts (a commercial background is fine if paired with real customer-facing strength) * Is comfortable with basic technology and excited to help modernize how the business runs — a lot of our current process still runs on Post-it notes, and that's changing * Wants room to grow into a bigger role, not someone already set in their ways * Can work from the Bonsall office five days a week *Requirements* *Must-have:* * Experience serving as a day-to-day liaison between field crews and customers — scheduling, materials logistics, and job coordination * Able to coordinate, execute, and track roughly 30-40 active projects simultaneously without things slipping * Strong customer-facing communication — patient and reassuring with homeowners, not just direct with crews * Comfortable with basic technology and open to learning new systems as the business modernizes * Able to be in the Bonsall office five days a week *Nice-to-have (not required):* * Residential roofing background specifically * Bilingual (English/Spanish) Pay: $115,000.00 - $130,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Location: * Bonsall, CA 92003 (Preferred) Work Location: In person
POSITION PURPOSE AND SUMMARY The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction. Assists GM in training associates on brand standards and job performance expectations. Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. Assists the GM in monitoring in-house guest balances and issuance of refund checks. Assists with monitoring monthly inventory of supplies and equipment. Ensures that day- to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed. Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness. Instills 100% guest satisfaction objective to hourly associates. OTHER DUTIES Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities. Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel. Inspects guest rooms. Assists with active review and monitoring of social media websites to ensure timely and appropriate responses. Assists with database checks, quick hit meetings and guest ready / visual inspections as needed. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements: KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Comprehend fundamental instructions, write short correspondence, and memos. Solid English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors. Operate the property management system technology. Add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals. Apply common sense understanding to carry out detailed written or oral instructions. Oversee/supervise daily activities of 8 to 15 hourly associates. Organize multiple priorities to ensure that daily operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS Regularly required to remain stationary; navigate the hotel and parking lot; handle, reach, and detect objects, tools and controls; and detect scent and sounds. Occasionally required to position self to access low areas and traverse heights and remain stable while doing so. Occasionally lift and/or move up to 25 pounds. Frequently works in outside weather conditions (depending on hotel). Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock. The work environment will typically be at moderate to loud noise levels. Associate may be asked to travel to help and/or cover additional locations within a reasonable geography. MINIMUM QUALIFICATIONS Prior hotel experience is required. High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. PREFERRED QUALIFICATIONS Previous supervisory experience is desired. Compensation: $19-$21
SUMMARY Works under the general supervision of the Branch/Area Manager. Responsible for the efficient operation of the Bank’s branch network, including operational integrity, efficient branch processes, bank products, service standards, security and safety in accordance with the Bank's objectives. Provides a superior level of customer service and promotes the service and sales culture through coaching, guidance and staff motivation. Provides leadership, training and supervision to the branch staff. Maintains an expertise in risk management and branch policies and procedures and is responsible for monitoring and auditing the branch offices for compliance with policies and procedures. Acts as a point of escalation for questions or problem resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures client satisfaction and account retention through quality service Handles client requests and complaints with prompt, professional, and courteous attention Understands and complies with Bank policies, procedures, and regulations governing job responsibilities Responsible for transaction approvals within assigned limits Lead and actively participate in daily warm up and monthly branch staff meetings and discusses branch products, sales, service and soundness. Ensures that all employees are well versed in all Bank products Holds keys and Alarm Code to the branch; Opens and closes the branch Responsible for staffing, branch performance, appraisals, promotions, salary actions, and terminations: Plans and adheres to staffing budget Minimizes employee turnover rate Provides the accurate and timely presentation of Performance appraisals, counseling’s and status changes. Exercise sound judgment and compliance with policy regarding promotion and salary actions. Responsible for employee development and provides training as needed Responsible for ensuring satisfactory audit ratings; managing critical operational metrics to minimize risks and losses; maintaining ambitious standards for control/certifications, monetary transactions, security, and account opening activities; ensuring the branch staff is trained and follows policies and procedures; and operating within the Bank’s guidelines Communicates Bank policies, procedures and regulations to branch personnel and ensures all staff members are familiar with and aware of any changes Identifies opportunities for process improvement to optimize branch operational performance Reviews and analyzes existing business-specific work processes. Proposes and prioritizes changes and improvements for the branch environment. Serves as a “champion” for process changes and initiatives Prepares reports and completes special projects as requested by management Participates in training deemed necessary by the Bank Achieves individual as well as branch goals and contributes to the success of the Bank Branch Operation Managers are expected to know and follow the Bank’s compliance policies and procedures as required by the Compliance Department. ADDITIONAL RESPONSIBILITIES Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management Demonstrates high level of quality work, attendance and appearance Adheres to all Company Policies & Procedures and Safety Regulations Adheres to local, state and federal laws Understands and complies with all company rules and regulations Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA. Additional duties as assigned as it relates to the position SUPERVISORY RESPONSIBILITIES This position does have supervisory responsibilities MINIMUM QUALIFICATIONS Basic knowledge of retail product philosophy, policy, procedures, documentation and systems Thorough knowledge of all retail products and services Proven client service and interpersonal skills Effective selling, cross selling and referral skills Strong mathematical, problem-solving, and negation skills Ability to analyze client credit data and other related financial information COMPETENCIES: Adaptability Communication Decision Making Initiative Innovation Motivator Organization Professionalism Results Orientated PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift Required to lift, move and carry up to 40 pounds Ability to read, count and write to accurately complete all documentation and reports Must be able to see, hear and speak in order to communicate with employees and other customers Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment. The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance Noise levels are considered moderate
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Location San Diego, CA hybrid. Not remote. Position Summary As a Staff AI DevOps Engineer, you will help shape how AI transforms software development and infrastructure services across the organization. As a key technical member of the DevOps team, you will design and build secure, scalable, enterprise-grade AI solutions; including infrastructure for federated AI agents, MCP servers, and AI-augmented development workflows across AWS and Azure. You will work hands-on with teams across Infrastructure & Cloud Services and software development to solve complex technical challenges, establish sound engineering patterns, and enhance the end-to-end AI lifecycle; from experimentation, development, evaluation, and deployment to observability, governance, and continuous improvement. Through this work, you will accelerate the responsible adoption of reliable, production-ready AI solutions and improve how software teams build, deliver, and operate AI-enabled applications at enterprise scale. Responsibilities Design and implement AI infrastructure to support federated agent development and distributed deployment across the organization to streamline common infrastructure and cloud service requests and support tasks. Manage and orchestrate AI agents to generate architecturally sound code, ensuring adherence to enterprise standards and best practices. Build and maintain MCP (Model Context Protocol) servers and related infrastructure for agent communication, coordination, and enterprise integration. Accelerate code review processes by leveraging AI agents for automated analysis, quality checks, and architectural validation. Integrate AI models and APIs, including LLMs and generative AI, into the bot solutions to provide natural language understanding and intelligent responses. Develop and manage infrastructure-as-code (IaC) using tools like Terraform or Ansible to provision and configure resources on AWS, Azure. Establish robust monitoring, governance, and security frameworks for AI agent operations in enterprise environments. Implement and manage secure authentication and authorization systems for MCP servers, including OAuth flows and API security. Collaborate closely with product owners and internal customers to gather requirements and deliver solutions that improve efficiency and user experience. Act as a forward deployed engineer, working with different functional teams across the Infrastructure & Cloud Services department to coach on AI infrastructure best practices and guide adoption. Provide technical leadership in transitioning traditional development practices to AI-augmented approaches Mentor and guide junior engineers, promoting best practices in software development, AI integration, DevOps, Cloud and Platform Engineering. Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs. Requirements Typically requires a minimum of 8 years of professional software development experience with a demonstrated ability to architect and build scalable systems with a bachelor's degree; or 6 years with a master's degree; or equivalent experience. Experience with AI/ML infrastructure, agent orchestration, or similar AI-powered development tools. Proficiency in Python, TypeScript/JavaScript, and experience with AI/ML frameworks and libraries. Strong understanding of enterprise software architecture patterns and distributed systems design. Experience with cloud platforms (AWS, Azure) and infrastructure-as-code tools. Experience with Docker, Kubernetes, and container orchestration in production environments. Strong understanding of information security principles, OAuth 2.0/OpenID Connect flows, API security, and secure system design. Strong communication and mentoring skills with the ability to collaborate across different teams. Basic understanding of enterprise services like Microsoft 365 and IAM (Identity and Access Management) and their APIs (e.g., Microsoft Graph API, Azure AD). Excellent problem-solving skills and the ability to work in an innovative, fast-paced incubator environment. Preferred Demonstrated experience in a product or solutions-oriented role, creating tools for internal customers. Relevant certifications from AWS, Azure, or professional certifications in AI/ML are highly desirable. Knowledge of AWS services such as Agent Core, Bedrock, and Lambda, or similar services on Azure including AI Foundry, Agent Loop, and Azure Functions is a significant plus. Knowledge of MCPs/APIs and integration patterns for common enterprise tools like ServiceNow, Jira, Confluence, GitHub, etc., is a plus. Experience with AI agent frameworks, LLM integration, or Model Context Protocol (MCP) implementations. Background in building federated systems or multi-agent AI platforms. Experience with AI governance, security, and compliance in enterprise environments. Familiarity with code generation tools, automated testing frameworks, and AI-powered development workflows. Knowledge of vector databases, embedding systems, and retrieval-augmented generation (RAG) architectures. Previous experience managing transitions from traditional to AI-augmented development practices. #LI-HYBRID The estimated base salary range for the Staff AI DevOps Engineer role based in the United States of America is: $141,600 - $212,400. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.