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The Supplier Quality Engineer (SQE) III is responsible for leading supplier quality activities and driving the quality performance of external product and service suppliers used in spinal orthopedic implants, instruments, software, and capital equipment. This role serves as a technical leader within Supplier Quality, providing expertise in supplier auditing, supplier development, supplier risk management, corrective action management, supplier process qualification, and supplier performance improvement. The SQE III partners closely with Supply Chain, Purchasing, Operations, R&D, Manufacturing Engineering, Regulatory Affairs, and Quality teams to ensure supplier performance supports business objectives, regulatory compliance, product quality, and supply continuity. This position operates with minimal management oversight and serves as the primary quality leader during supplier engagements and quality escalations. Essential Duties and Responsibilities Supplier Quality Management Lead supplier quality activities, including supplier performance management, issue resolution, supplier development, and continuous improvement initiatives. Develop and maintain strategic relationships with assigned suppliers while serving as the primary quality contact. Lead supplier qualification, requalification, classification, and supplier development activities. Evaluate supplier quality system effectiveness and manufacturing process controls using risk-based decision-making principles. Drive supplier performance improvement initiatives supporting quality, delivery, compliance, and operational excellence objectives. Support Approved Supplier List strategy and supplier risk management activities. Supplier Auditing Serve as Lead Auditor and regularly conduct supplier quality system and process audits. Develop supplier audit plans, audit reports, audit finding responses, and effectiveness reviews. Lead supplier audit finding closure, corrective action follow-up, and verification of effectiveness. Represent Supplier Quality during internal audits, external audits, and regulatory inspections. Supplier Corrective Actions and Quality Escalations Lead complex Supplier Corrective Action Requests (SCARs) from initiation through effectiveness verification. Lead supplier-related NCR investigations, containment activities, disposition strategies, and corrective action implementation. Facilitate structured root cause investigations using methodologies such as 8D, DMAIC, Fishbone, Fault Tree Analysis, and 5 Why analysis. Lead difficult supplier discussions and quality escalations while maintaining productive supplier relationships. Independently manage complex supplier quality issues with minimal management support. Supplier Change and Risk Management Lead Supplier Change Request reviews, ensuring appropriate risk assessment and cross-functional evaluation. Lead supplier-specific process FMEAs and supplier process risk assessments. Evaluate the impact of supplier changes on product quality, validation status, regulatory compliance, and business continuity. Develop risk mitigation plans for critical suppliers, processes, and commodities. Supplier Development and Business Partnership Partner regularly with Strategic Supply Chain and Purchasing teams to support sourcing decisions and supplier strategies. Lead supplier business reviews and supplier quality performance reviews. Develop supplier improvement roadmaps focused on capability, capacity, compliance, responsiveness, and quality performance. Support new supplier onboarding, second-source development, and supplier transfer activities. Product and Process Support Lead supplier qualification activities, including process development, capability studies, process validation support, Gage R&R studies, correlation studies, and First Article activities. Provide statistical leadership supporting supplier process controls and manufacturing improvements. Support complaint investigations, design transfer activities, and post-market quality investigations involving suppliers. Provide supplier quality input to New Product Development, Design Transfer, Manufacturing Readiness, and sustaining product activities. Quality Agreements and Continuous Improvement Lead development, negotiation, implementation, and revision of supplier Quality Agreements. Lead continuous improvement initiatives within Supplier Quality and assigned supplier areas. Mentor Supplier Quality Engineers and Quality Engineers on auditing, supplier risk management, supplier investigations, and supplier development practices. Share supplier lessons learned, quality trends, and best practices across Quality Engineering, Operations, Purchasing, and Supply Chain teams. Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medical device industry experience required. Strong understanding of FDA 21 CFR Part 820, ISO 13485, MDSAP, ISO 14971, and purchasing controls. Lead Auditor certification or demonstrated ability to independently lead supplier audits. Experience leading supplier audits, supplier assessments, SCARs, supplier NCRs, and supplier quality investigations. Strong knowledge of SPC, DOE, Gage R&R, process capability, root cause analysis, manufacturing process validation, mechanical inspection, and GD&T. Ability to read, analyze, and interpret blueprints using ASME Y14.5 GD&T principles. Ability to communicate effectively with suppliers regarding NCRs, SCARs, containment, root cause, corrective action, objective evidence, and effectiveness checks. Ability to develop and maintain strong working relationships with internal and external customers and suppliers. Ability to solve complex problems to root cause and prevent recurrence. Strong technical writing skills for reports, procedures, audit records, supplier communications, and quality documentation. Detail oriented with sound decision-making skills and judgment. Ability to execute plans and strategies to completion with minimal management oversight. Ability to travel approximately 10-30% as required. Education and Experience Bachelor's degree from a four-year college or university in Engineering or a related technical discipline, or equivalent experience. Typical experience range is 4-15 years in quality engineering, supplier quality, manufacturing engineering, or a regulated manufacturing environment. Certificates, Licenses, Registrations ASQ CQE (Certified Quality Engineer), ASQ CQA (Certified Quality Auditor), and Lead auditor certification preferred. Strong working knowledge of DMAIC/Six Sigma problem solving process preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions are normal for an office and manufacturing environment. Work may involve lifting of materials and product up to 30 pounds. Working in this environment requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, and work boots. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $110,000 to $125,000 Full-Time Annual Salary Equal Employment Opportunity & Other Disclosures ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. At this time, ATEC Spine does not sponsor employment visas for this position. Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Concur Administrator/Travel Expense Analyst oversees the company’s travel and expense (T&E) program to ensure compliance with corporate policies, accuracy of reporting, and timely reimbursement. This role partners employees across the organization, finance, and procurement teams to maintain efficient expense processes, optimize system use (e.g., Concur, SAP, or Workday), and support audit readiness. The Senior Analyst also identifies opportunities for process improvements and cost savings related to employee travel and expenses. Essential Duties and Responsibilities Administer and support the company’s T&E platform (such as Concur, SAP, or Workday), including system configuration-including system optimization thru AI and other automated capabilities, troubleshooting. Monitor corporate credit card usage and reconcile statements; follow up on delinquent or noncompliant accounts. Prepare monthly T&E reports, metrics, and dashboards to track spending trends and identify cost-saving opportunities. Support month-end close activities related to travel and expense accruals and account reconciliations. Collaborate with FP&A to ensure accurate and timely reporting and metrics. Assist with internal and external T&E audits, providing documentation and policy interpretation as needed. Maintain and update T&E policies, procedures, and communications to employees. Lead or participate in projects related to system enhancements, automation, and process improvements. Provide training and support to employees and managers on T&E policies and systems. Collaborate with different banking and credit card platforms to ensure best practices are being implemented. Work closely with AP team members that are approving expenses and performing daily activities to ensure they are adhering to T&E policies. Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong understanding of travel and expense accounting and compliance requirements. Advanced Excel skills-Pivot Tables, X looks up, analytic functions and financial reporting tools. Excellent analytical, problem-solving, and communication skills. High attention to detail and ability to meet deadlines. Experience supporting system implementations or process automation projects preferred. Experience with international travel programs and global T&E compliance preferred. Experience with implementing automation within platforms such as Concur, SAP, Workday preferred. Knowledge of corporate card management and vendor relationships preferred. Certified Expense Professional (CEP) or similar certification is a plus. Education and Experience High School Diploma 2–6 years of experience in travel and expense management, accounting, or financial operations; experience with T&E software (Concur, SAP, Workday, etc.) required. For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $26.00-$34.00 Full-Time Hourly Rate
Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals. At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees. With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive. We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career! RESEARCH ASSOCIATE I / RESEARCH ASSOCIATE II, MANUFACTURING PROCESS RESEARCH WORK LOCATION Carlsbad, CA ABOUT THE TEAM: Ionis Pharmaceuticals is a leader in RNA-targeted medicines. Our Manufacturing & Operations organization develops and manufactures oligonucleotide drug substance and drug product to support clinical development and commercial programs. The Development Chemistry team works at the interface of chemistry, process development, analytical science, and manufacturing to turn promising molecular designs into robust, scalable processes. The team supports a broad range of modalities, including antisense, siRNA, modified oligonucleotides, and peptide-conjugated compounds, while evaluating new reagents, solid supports, purification strategies, and process technologies. This work connects laboratory scale research with manufacturing campaigns and cross-function chemistry, manufacturing, and control activities. Ionis is a lean, knowledgeable-based organization that values direct communication, thoughtful technical debate, cross-functional collaboration, and employee ownership. Team members work across functions and levels to solve problems efficiently, contribute to meaningful development programs, and grow through increasing scope, responsibility, and impact. POSITION SUMMARY: The Research Associate or Research Associate II, Manufacturing Process Research role will support the development and execution of laboratory-scale oligonucleotide manufacturing processes. This entry-level scientist will work under the direction of experienced scientists and project leads to perform defined experiments, prepare and purify oligonucleotide materials, review analytical data, and document results in electronic laboratory notebooks and technical reports. The role is expected to contribute to experiments and technical deliverables; it is not initially responsible for independently setting final manufacturing parameters, approving GMP decisions, leading complex experimental programs, managing external organizations, or serving as the technical owner of a major project. The role offers broad exposure to solid-phase oligonucleotide synthesis, cleavage and deprotection, conjugation, purification, annealing, filtration, and related process operations. The successful candidate will be comfortable learning new chemistry and equipment, following established procedures carefully, recognizing unexpected results, and communicating questions or observations promptly. RESPONSIBILITIES: Execute defined laboratory experiments supporting oligonucleotide process development and manufacturing research. Perform laboratory-scale solid-phase synthesis and related operations, including reagent preparation, coupling, oxidation, detritylation, phosphorus deprotection, cleavage, and deprotection, as applicable to assigned projects. Prepare, process, and purify oligonucleotide materials using techniques such as reverse-phase and anion-exchange chromatography, filtration, tangential flow filtration, annealing, concentration, and isolation. Support assigned process-development programs, which may include antisense, siRNA, conjugated, and other modified oligonucleotide modalities. Evaluate process conditions, materials, resins, reagents, and equipment settings under guidance from experienced team members. Prepare laboratory-scale drug substance, intermediates, authentic research materials, impurity samples, and samples for analytical development or manufacturing support. Collect, organize, and review experimental and analytical data, including chromatographic and mass-spectrometric results, yields, recoveries, concentrations, and impurity profiles. Record experimental procedures, observations, calculations, results, and conclusions accurately and promptly in the electronic laboratory notebook and associated data systems. Contribute data and written content to development chemistry reports, presentations, process summaries, and other technical documents under appropriate review. Operate laboratory equipment after training and authorization: perform routine cleaning, maintenance, readiness checks, and required documentation. Support investigations into unexpected processes or analytical results by gathering information, repeating defined experiments, and escalating findings to the project lead. Collaborate with Manufacturing, Analytical Development & Quality Control, Process Organic Chemistry, Pharmaceutical Development, Quality, and other partners to complete assigned work. Follow laboratory safety requirements, chemical-handling procedures, data-integrity expectations, and applicable quality and compliance practices. Maintain an organized laboratory environment and support inventory, material tracking, and safe laboratory operations. QUALIFICATIONS: Required Bachelor’s degree in chemistry, chemical engineering, biochemistry, biology, pharmaceutical sciences, or a related scientific discipline; equivalent relevant experience may be considered. For the Research Associate II position, at least 2 years of relevant experience is required. Demonstrated understanding of basic chemistry, laboratory practices, and scientific problem solving through academic, internship, research, or industry experience. Ability to follow written procedures and experimental plans accurately while maintaining careful records. Ability to analyze and communicate basic experimental results and recognize when results require additional review or escalation. Strong attention to detail, organization, and commitment to data accuracy. Effective written and verbal communication skills. Ability to work collaboratively in a cross-functional laboratory and manufacturing support environment. Ability to stand for extended periods and perform routine laboratory activities, including handling materials and equipment. Willingness and ability to work safely with hazardous chemicals and biological or pharmaceutical materials, as applicable to assigned work. Occasional schedule flexibility may be required to support time-sensitive experiments or manufacturing activities. Preferred Research or industry experience with oligonucleotides, nucleic acids, peptide conjugates, process chemistry, pharmaceutical manufacturing, or purification science. Familiarity with solid-phase synthesis, chromatography, filtration, tangential flow filtration, or laboratory-scale manufacturing operations. Exposure to HPLC, LC-MS, UV detection, or interpretation of chromatographic and mass-spectrometric data. Experience using an electronic laboratory notebook, laboratory information system, spreadsheet, or other scientific data system. Familiarity with good laboratory practices, good manufacturing practices, chemical hygiene, or data integrity principles. Experience preparing technical summaries, laboratory reports, posters, or scientific presentations. Competencies for Success Learns quickly and applies scientific concepts to new procedures, technologies, and oligonucleotide processes. Executes assigned experiments carefully, reliably, and in accordance with approved procedures and experimental plans. Demonstrates sound scientific judgment by recognizing deviations, unexpected results, data inconsistencies, and situations requiring escalation. Uses a structured, hands-on approach to troubleshooting and seeks guidance appropriately when results fall outside expectations. Maintains accurate, timely, and complete documentation with a strong commitment to data integrity and laboratory safety. Organizes work effectively, manages competing priorities, and communicates progress, risks, and timeline concerns proactively. Takes ownership of assigned work and follows through on commitments, including completing documentation and required follow-up activities. Communicates clearly and respectfully with supervisors, project leads, and cross-functional partners. Works effectively in a collaborative, team-oriented laboratory environment and contributes to a culture of continuous improvement. Adapts to changing project priorities while maintaining attention to detail, transparency, and quality. Demonstrates curiosity, receptiveness to feedback, and commitment to ongoing technical development. Please visit our website, http://www.ionis.com (http://www.ionis.com/) for more information about Ionis and to apply for this position; reference requisition # IONIS004100 Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits (https://ionis.com/careers#:~:text=Highly%20competitive%20benefits) Full Benefits Link: https://ionis.com/careers#:~:text=Highly%20competitive%20benefits (https://ionis.com/careers#:~:text=Highly%20competitive%20benefits) The pay scale for this position is $69,003 to $110,000 For the Research Associate I position, the pay scale is $69,003 to $95,934 For the Research Associate II position, the pay scale is $85,929 to $110,000 NO PHONE CALLS PLEASE. PRINCIPALS ONLY. Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers. #LI-Onsite Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Carlsbad, United States of America | Part time | Field-based | R1563675 Our MedTech RN Clinical Educator’s experiences a unique opportunity to employ their clinical nursingexpertisein a new way outside patient care, while continuing to collaborate with healthcare professionals and advocate for the well-being of patients through medical device technology. You willbe responsible fortraining and educating Registered Nurses on medical devices primarily used for vascular access and blood collection. Job Responsibilities: Your primary focus will be in-servicing and educationonly;no sales responsibilities, and no bedside care. Provide peer-to-peer education and in-servicing to nurses, and hospital staff to support medical device implementations Assess customer-specific education needs and collaborate with staff to deliver a positive educational experience Utilize clinical nursingexpertiseto answer questions and address concerns with the medical device Provide updates, reports, and valuable feedback to client during and after in-service assignments Training for this role will be provided and is paid. You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry. Schedule: Minimum availability of 2 weeks per monthrequired. RequiredQualifications: RN Degree - Associatesrequired,Bachelor'spreferred Active and Unrestricted RN licenserequired Vascular Access experience of at least 3-5 yearsrequired Excellent communication skills Must be comfortable with basic software programs Ability to clear hospital vendor credentialing requirements. Positionmay/willrequire up to date immunizations. Travel Requirement: Travel regionally and nationally to support customer needs. Driving is considered a business requirement for this role.Candidates mustpossessa valid driver’s license and will be subject to a review of their driving record prior tohire. Located within 1 hour of a major airport. Travel, and your time traveling is paid. Preferred Qualifications: ER, Critical Care unit experience of at least 2 years is preferred Leadership experience (manager, educator, preceptor) can be helpful but is not required Excellent documentation skills Ability to work independently in customer settings with minimal supervision. IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Benefits: This position is not eligible for our Medical Benefits. Vaccine/Immunization/Hospital Credentialing Requirement:A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically requiredto have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)).Please note, IQVIAcomplies withall applicable lawsregardingreasonableaccommodationsor exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. Note:Thisrole is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $38-$45 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Where you'll work Field-based You’ll work where the action is — out in the field, directly engaging with our customers, sites or partners. Field-based roles offer the opportunity to build relationships face-to-face, gain real-world insights and make a tangible impact. Culture Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.
Carlsbad, United States of America | Part time | Home-based | R1563625 Clinical Trial Psych Rater - US Spanish Speaking Location: Remote/Virtual Hours: Estimated 10–16 hours per month Role: Clinical Specialist About IQVIA IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services, dedicated to driving healthcare forward. We partner with the world’s leading pharmaceutical, biotechnology, and medical device companies to improve patient outcomes and accelerate innovation. Our team combines deep scientific expertise with cutting-edge technology to deliver high-quality data and insights that shape the future of clinical trials. Position Overview The Clinical Specialist plays a key role in ensuring the integrity and reliability of clinical trial data. This position involves reviewing scales administered by raters to confirm standardized assessment practices. Responsibilities include evaluating assessment quality, engaging in live discussions with raters to provide guidance on methodology and scoring techniques, and supporting rater performance through functional assessments (e.g., mock interviews). Additional tasks may include assisting with communication materials and documentation. Key Responsibilities Participate in all required orientation, training, and calibration activities. Review case data and prepare for rater discussions, ensuring all relevant documents and scale items are available. Conduct live interactions with raters to provide feedback and guidance on assessment methodology and scoring. Complete assigned tasks and rater interactions according to schedule. Submit all required documentation accurately and on time. Required Qualifications Education: Master’s degree (MA/MS) in Psychology, Counseling, Psychiatric Nursing, or Social Work (or equivalent). MD, DO, or PhD preferred. Experience: Minimum 3 years administering psychiatric assessments, rating scales, and/or structured clinical interviews (specifically PANSS, MINI and CGI-SCH). Minimum 3 years of clinical experience with psychiatric populations. Minimum 3 years administering scales in clinical research trials (excluding graduate/doctoral research). Experience in CNS trials preferred. Skills: Strong interpersonal and communication skills for professional interaction at all levels. Excellent organizational skills, attention to detail, time management, and problem-solving ability. Proficiency with Windows and Microsoft Office applications. Language Requirement Current openings require fluency in English and native-level proficiency in US Spanish. #LI-DNP #LI-Remote #LI-HCPN IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $62,700.00 - $156,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Where you'll work Home-based You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role. Culture Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.
IT Product Manager About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including industrial and logistics, financial services, technology, retail, healthcare, manufacturing, and more —maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. If this sounds like you, then why wait, APPLY TODAY!! Position Summary The IT Product Manager is responsible for driving the success of our company’s software products, delivering value to internal and external users through software development. As a product owner, is responsible for gathering business requirements, managing user expectations, and providing vision to development team to produce effective product features. Focuses the development team to ensure execution of roadmap and delivery of new features. Essential Duties and Responsibilities Responsibilities include but are not limited to: Define product vision, and maintain product roadmap Foster strong relationships with internal stakeholders, and facilitate regular communication to understand user needs to ensure features and products are aligned with business objectives Understand complex business processes in order to gather feature requirements from users of many different backgrounds Conduct market research and competitive analysis to identify opportunities for new products or enhancements Turn product features into epics and story backlogs, breaking feature requirements down into user-centric work items Collaborate with stakeholders to prioritize product initiatives based on business value and feasibility. Plan, prioritize and manage delivery of backlogs ensuring that team has an adequate number of prepared tasks to work on every Sprint; review process and work items with development team Manage ongoing priority and backlog in a quickly evolving environment Ensure quality level of delivery by actively participating in release process Coordinate User Acceptance Testing (UAT) Coordinate releases with development team and relevant stakeholders, including marketing and customer communication Report on progress to stakeholders and IT management Communicate changes to users and educate training team and helpdesk Oversee product health; define and track key performance metrics to measure product success and identify areas for improvement Serve as an escalation point for issues and concerns about the product Serve as liaison between the business and development team for integrations and M&As Conduct resource management Additional Duties and Responsibilities Upon management request. Knowledge, Skills and Competencies Knowledge Product management best practices and methodologies (e.g., Agile, Lean). Market research, customer discovery, and data-driven decision-making. Relevant industry trends and competitive landscape. Skills Strong use of project planning and management tools (MS office: Project, Visio, Excel, PowerPoint and SharePoint along with Smart Sheets, VLOOKUP, Pivot Tables, Graphs, etc.) Familiarity with product management tools (e.g., Azure DevOps, Lucid Charts, Road mapping tools). Effective oral and written communication Leadership and change management Analytical: Able to demonstrate risks and opportunities with supporting data analysis Budget management Competencies Exceptional communication and interpersonal skills. Strong leadership and collaboration abilities. Independent judgment Analytical and data-driven mindset. Ability to think strategically while also diving into tactical details when needed. Adaptability and comfort with ambiguity in a fast-paced environment. Passion for delivering exceptional products that meet customer needs. Communicates effectively across functional lines Educational Qualifications/Job Experience Requirements Education Bachelor’s degree in computer systems, business, marketing, or a related field, or a minimum of 5 years equivalent work experience. Product management certification, such as Certified Product Manager (CPM), is desirable. Experience 3+ years’ experience as a software product owner Experience leading cross functional teams with Scrum methodology Working Conditions/Physical Requirements Schedule: Regular weekly schedule; weekends or holidays as needed The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements: Extended periods of work seated at a desk; repetitive hand motions; prolonged use of computer; occasionally lift and carry up to 25 lbs. Ability to speak clearly (use of voice) Vision requirements include close vision, distance vision, moderate peripheral vision, depth perception and ability to adjust focus Environment: Remote Time constraints and related pressures to complete work are high Travel: <5% KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. We participate in the E-Verify program administered by the U.S. Department of Homeland Security
At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. What You Will Be Doing You would support FORTÉ's clients directly by assisting with installation of their integrated audio/visual technologies. This role requires a detail-oriented professional with a commitment to delivering excellent customer service. What You Bring to Assure Success: • Previous experience in the service or installation audiovisual, low voltage, security systems, or closely related field • Previous experience with cable terminations, soldering, and mounting • Proficiency with basic hand tools • Ability to work independently, be self-directed and make sound decisions based on customer satisfaction • Ability and willingness to travel to customer sites • AVIXA CTS Certification preferred, or ability to complete within your first year of employment • OSHA 10 or OSHA 30 Certification preferred, or ability to complete within your first year of employment • Experience in a construction environment preferred Why Should You Apply? At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next. The benefits of ownership At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work. Here’s a look at what we offer: • Healthcare, vision & dental coverage to keep you and your family well • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars • Employer-paid life and disability insurance for added peace of mind • 401(k) with company match to invest in your future • Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success • Tuition reimbursement and ongoing learning opportunities to support your growth • Employer-paid employee assistance program to care for your physical, mental, and financial health • Paid time off that helps you truly disconnect FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.
Description Ready to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! The NISC IV program at Leidos is looking for an Occupational Safety Health Analyst to work in: Longmont, CO; Auburn, WA; or Salt Lake City, UT! Palmdale, CA; Reno/Sparks, NV; El Segundo, CA; or San Diego, CA! Rancho Cordova, CA; Oakland, CA; or Spokane, WA! Honolulu, HI; Anchorage, AK, or Fairbanks, AK! The selected candidate will: Take effective steps to ensure that workplace conditions comply with applicable federal and state Occupational Safety and Health standard provisions of any labor agreement, ensuring that all required records are prepared and maintained. Participate in Occupational Safety and Health Administration (OSHA) inspections and in any procedures that may follow a citation. Conduct safety training courses based on work procedures. Primary Responsibilities: This position will support the Federal Aviation Administration (FAA), Air Traffic Organization (ATO), Western Service Area (WSA) Environmental, Occupational Safety & Health (EOSH) Program, and assist the Safety and Environmental Compliance Managers (SECMs) throughout the Western Service Area’s seven (7) Districts. The candidate will participate in EOSH investigations related to potential accidental releases, mishaps, and employee complaints, as requested by the SECM. Travel estimate up to 50% Please Note: Selected candidate must be able to work onsite and reside in one of the following locations: Longmont, CO; Auburn, WA; or Salt Lake City, UT! Palmdale, CA; Reno/Sparks, NV; El Segundo, CA; or San Diego, CA! Rancho Cordova, CA; Oakland, CA; or Spokane, WA! Honolulu, HI; Anchorage, AK, or Fairbanks, AK! Required Qualifications: Demonstrated hands-on (a/k/a boots on the ground) experience in four or more of the following program areas: Asbestos Sampling, Lead Sampling, Occupational Safety & Health Compliance, Confined Space, Fall Protection, Drinking Water Sampling, and/or Indoor Air Quality/Mold Sampling. Working knowledge and proficiency utilizing Microsoft Office applications to include MS Word, MS Excel, MS Office and MS PowerPoint. The position requires the candidate to travel approximately 25% – 50% in support of the Western Service Area’s seven (7) Districts. Bachelors degree with 4+ years of relevant work experience OR Masters with 2+ years of relevant work experience. Additional years of relevant work experience may be accepted/considered in lieu of degree. Ability to obtain a Public Trust Security Clearance Suitability (To be eligible for Public Trust Security Clearance, one must be either a U.S. Citizen OR a U.S. Permanent Resident/Green Card holder who has resided in the U.S.A for the past 3 years of the past 5 years consecutively with no breaks). Strongly Preferred Qualifications: Current or prior certification in any of the following areas is a plus: Asbestos Hazard Emergency Response Act (AHERA) Asbestos Contractor/ Supervisor; AHERA Asbestos Building Inspector; Certified Lead Professional; or Lead Inspector/ Risk Assessor. Able to be fit-tested, wear a respirator; and be enrolled in a Respiratory Protection Program (if hired). Able to meet all requirements necessary to climb structures, and complete tasks in support of the Fall Protection Program. Forklift Operator / Forklift Instructor; Aerial Lift Operator / Aerial Lift Instructor; and/or Scissor Lift Operator / Scissor Lift Instructor experience, are desired. Certified Industrial Hygienist (CIH), Certified Safety Professional (CSP), or an Associated Safety Professional is highly desired, but not required. Highly developed presentation skills, comfortable conducting training classes, self-motivated and proactive team player, and excellent written and oral communication skills. Please Note: The program budget salary for this role could fall anywhere between $85,000 to $100,000 with slight wiggle room (no guarantees) based on relevant experience and assessment. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos is growing! Connect with us on LinkedIn and Facebook. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: August 12, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $73,450.00 - $132,775.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected]. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Description This is where your legacy begins! The Chemical, Biological and Materials Sciences (CB&MS) Division in the Defense Sector at Leidos currently has an opening for a Principal Scientist to work in our San Diego, CA office. We have an immediate need for an experienced and highly motivated scientist to support the technical efforts of ongoing contracts as well as support the capture of new programs. Primary Responsibilities: The candidate will play an active role in the laboratory work execution of unclassified and classified efforts as well as supporting the capture of programs within various organizations, including ARPA-Health. In addition, the candidate will support the division on day-to-day technical and business development operations Interface with key stakeholders by effectively communicating research in Government customer meetings, internal meetings, and through progress reports, peer-reviewed publications, and/or patents. Quickly adapt to evolving research needs and rapidly acquire new scientific knowledge to stay informed on new, emerging technologies. Work effectively as a member of a fast-paced multidisciplinary team consisting of biologists, chemists, engineers (e.g., electrical, mechanical, or software), and materials scientists. Candidates should follow sound scientific practices and maintain effective documentation of activities and analyses. Basic Qualifications: BS degree in Chemistry or related fields and >13 years of prior relevant experience, or (preferably) Master’s degree with 10+ years prior relevant experience. Has in-depth understanding of technical principles, theories, concepts and their application across a range of programs, and is able to serve as a subject matter expert in synthetic chemistry and nanomaterials engineering. Team-oriented with excellent written and verbal communication skills; ability to interact with people from diverse areas and disciplines Must possess a US Government Secret Security Clearance. Preferred Qualifications: Synthetic chemistry, nanomaterials, and/or biology expertise with demonstrated experience in the development, optimization, validation, and troubleshooting of new technologies. Demonstrated experience in contributing to business capture activities for government contracts. Ability to develop technical approaches, define analytical strategies, and translate customer requirements into practical laboratory solutions. Familiarity with working in a fast-paced milestones-driven environment. NKE If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: August 14, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $116,350.00 - $210,325.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected]. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
La Jolla 9500 Gilman Drive, San Diego, CA 92093, United States Payroll Title: LABORER Department: FACILITIES MANAGEMENT Hiring Pay Scale $26.69 - $34.52 / hourly Worksite: Campus Appointment Type: Career Appointment Percent: 100% Union: SX Contract Total Openings: 1 Work Schedule: Days, 8 hrs/day, Mon - Fri, 6:00am - 2:30pm #140854 Tree Crew Laborer Filing Deadline: Fri 8/28/2026 UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. UCSD Layoff from Career Appointment: Apply by 8/19/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. DESCRIPTION DEPARTMENT OVERVIEW Facilities Management (FM) Landscape Services Division works throughout the campus to maintain the landscape, hardscape and urban forests of UCSD. The division works with campus facilities and planning offices in order to provide an aesthetically pleasing landscape conducive to learning, while offering excellent customer service. Maintaining over 1,200 acres of campus landscape, 10 miles of roadways, and 25,000 trees in our urban forests, as well as the removal of over 10,000 tons annually of solid waste and recycling, Landscape Services is a key player in the University’s efforts to conserve and protect natural resources. The division’s construction crew builds and maintains such hardscape as bicycle racks, sidewalk and roadways; the mechanics maintain and repair all landscaping equipment and bollards; the tree crew, in addition to tree service, also places flags and services the flagpoles on campus; the recycling team services all recycling containers and bins; and the landscape technicians plant, fertilize, prune and replace the greenery that dresses the exterior and interior of the campus. Litter pick-up, servicing of trash and recycling receptacles, prevention of storm water contamination, and flood prevention measures such as sandbagging are tasks accomplished by all crew members. Coordinating with local and state agencies to meet air and water conservation standards, UCSD serves as a showcase of “green” landscaping by seeking out and using low-water-use technologies, native and drought tolerant plants, recycled irrigation water and eco-friendly chemicals. Landscape Services also oversees pest control campus-wide to prevent disease vectors and harm to buildings, plants, animals and humans. POSITION OVERVIEW Under supervision of a Landscape Services Superintendent, perform a variety of unskilled manual tasks. Load and unload trucks and other vehicles. Clean outdoor areas; remove debris and refuse from work sites. Dispose of chipped branches and other debris at appropriate unloading sites. Assist skilled and semi-skilled workers by hauling, carrying, holding and lifting materials and equipment. Set up and maintain a safety zone with cones, barricades, safety tape to identify areas of landscape work. Operate, maintain and clean power tools, brush chipper, stump grinder, chainsaws or other Landscape Services tools in a correct and safe manner. Collect recyclables from various locations on campus. Clean and maintain recycling and litter sites and receptacles, and loading docks on campus. Collect items left outside recycling bins and load into correct bins for recycling. Report any bin/dumpster damage to supervisor. Assist Landscape Services personnel by maintaining shrub beds and other planted areas to include pulling weeds, raking and performing minor trimming of shrubs. Sweep, blow and/or shovel mud and debris from walkways, roads, building entrances and outdoor terraces in order to keep campus walkways and roadways safe and clear of debris. Effectively perform in a team oriented service environment. Provide expeditious, professional and courteous customer service. Effectively work with campus customers and co-workers to accomplish work with a high level of quality and efficiency. Operate computer to access work assignments, special projects, customer communications, supervisor communications, timekeeping, employment benefits, policies and procedures, work-related internet use, email system, Computer Maintenance Management System (CMMS), and automated timekeeping systems. QUALIFICATIONS Experience assisting a landscape or general horticulture crew performing a variety of unskilled manual tasks. Experience safely operating, maintaining and cleaning landscape maintenance tools such as mowers, edgers, blowers, hedge trimmers, line trimmers, chain saws, rakes, shovels, hoes, brooms, and other related landscape maintenance tools. Experience safely operating, maintaining and cleaning landscape equipment such as stump grinders, brush chippers, trenchers, aerators, tractors, roto-tillers, and other commonly used power driven landscape maintenance equipment. Demonstrated experience operating large stake bed trucks, lift trucks and tractors. Basic experience using standard computer systems and applications including Microsoft Office Suite, computerized maintenance management (work order) systems, such as Maximo, electronic mail and web based applications. Basic knowledge of recycling standards. Demonstrated skill to communicate effectively to persons at all levels including division supervisors, staff and campus community. Ability to prioritize high volume work load subject to frequently changing priorities. Ability to maintain acceptable work habits, punctuality, regularity of attendance and meet deadlines. Ability to follow through and carry out assignments Ability to work effectively in a team-based, service oriented environment. Ability to effectively communicate orally, in writing and electronically with a diverse campus population. Ability to build and maintain customer relationships through a professional approach in handling customer service needs and resolving problems efficiently. Ability to problem-solve and exercise sound judgment in order to communicate and respond promptly with tact and diplomacy. Ability to model and advocate UCSD Principles of Community. SPECIAL CONDITIONS Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program. DOJ/FBI Livescan checks and clearances required prior to employment. CA DMV background check and clearance required prior to employment. May be required to work overtime. Job offer is contingent upon satisfactory clearance based on Background Check results. Pay Transparency Act Annual Full Pay Range: $55,729 - $72,078 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $26.69 - $34.52 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Job Details Date Posted 08/14/2026
About NewRocket NewRocket, a global, full-service Elite ServiceNow and Anthropic partner, helps the world's leading organizations solve their toughest operations and customer experience challenges and navigate change with confidence. NewRocket has been awarded the "2024 BEST Award," "2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)," "2023 ServiceNow Worldwide Customer Workflow Partner of the Year," and "2023 ServiceNow Creator Workflow Partner of the Year." We are #GoingBeyond. At NewRocket, people are not just the backbone; they're the heartbeat — we champion diversity, celebrate creativity, and support professional growth for individuals and teams. NewRocket is recognized as a Top 100 Preferred Partner, backed by a bench of more than 50 certified CCAF (Claude Capability & Adoption Framework) practitioners. We specialize in driving enterprise adoption and activation of Claude, and in standing up Claude Squads — dedicated, cross-functional pods that embed Claude deeply into a client's workflows and accelerate time-to-value from pilot through scaled production use. Technology Trainer – Anthropic Enablement Design, build, and continuously improve 101 (foundational) and 201 (technical/advanced) training curricula covering Claude's capabilities, the Anthropic API and developer platform, prompting best practices, and integration patterns. Develop supporting enablement assets: slide decks, hands-on labs, quick-reference guides, certification assessments, and recorded content. Structure content using sound instructional design principles so training drives retention and behavior change, not just information transfer. Keep curricula current as Anthropic ships new Claude models and platform capabilities, refreshing content on a regular cadence. Technical Enablement & Delivery Deliver engaging live training sessions — both virtual (video conferencing/webinar) and in-person (on-site workshops, offsites, conferences) — to internal delivery teams, partners, and clients. Tailor enablement content to different audiences, from non-technical business users to developers and solution architects. Demo Claude capabilities live, including the API, prompting techniques, and common integration patterns, and confidently field unscripted technical questions. Provide office hours and follow-up technical support to reinforce learning after formal sessions. Certification & Program Ownership Own and evolve NewRocket's internal Anthropic certification program, validating learner proficiency across 101 and 201 tracks. Design assessments that measure real, applied competency rather than passive completion. Track certification status, completion rates, and training effectiveness metrics; report on program health to practice leadership. Cross-Functional Collaboration Partner with Delivery, Sales, Solutions Architecture, and Product teams to identify enablement gaps and prioritize training that drives adoption. Gather and act on learner feedback to iterate quickly on content quality, pacing, and format. Travel as needed to deliver in-person training at client sites, offsites, and events (estimated up to 30%). Technology & Platform Landscape Area Tools & Technologies Core Platform Claude (API & Console), Claude Code, Claude in Chrome, Claude in Excel/PowerPoint, Claude Cowork, Claude Tag (Slack) Developer Enablement Anthropic API/SDKs, prompt engineering & prompt caching, tool use / function calling, MCP (Model Context Protocol), Agent SDK Integration & Workflow ServiceNow AI Agents, Slack, Google Workspace, Microsoft 365, MuleSoft, custom RAG pipelines Enablement / LMS Docebo, WorkRamp, LearnUpon, Articulate 360, ServiceNow Learning, Zoom/Webex/Teams virtual delivery Certification & Assessment NewRocket internal certification tooling, quiz/assessment platforms, hands-on lab environments (sandboxed Claude workspaces) Content & Delivery Tools: PowerPoint/Google Slides, Confluence/Notion, video capture & editing (Loom, Camtasia), Miro/Mural for workshops Qualifications Required 3+ years of experience in technical training, enablement, solutions engineering, developer advocacy, or a related customer-facing technical role. Strong technical foundation — comfort with APIs and integrations, and enough hands-on experience with Claude or comparable LLM platforms to teach and troubleshoot confidently. Proven experience designing and delivering tiered training curricula (e.g., foundational/101 and advanced/201) to mixed technical and non-technical audiences. Excellent presentation and facilitation skills across both virtual and in-person formats, with the ability to hold a room and adapt on the fly. Strong instructional design skills — able to structure content for retention, not just information transfer. Anthropic Certified Trainer credential, or willingness to obtain within the first 90 days of employment. Clear, structured written and verbal communication; strong cross-functional collaboration skills. Preferred Prior experience training on AI/ML products, developer platforms, or enterprise SaaS tools. Experience with curriculum design frameworks (e.g., ADDIE) or adult-learning methodologies. Experience building or administering certification or LMS-based programs. Background in software engineering, data science, or solutions architecture. Familiarity with ServiceNow AI Agents or similar workflow automation platforms. Core Competencies Enablement Program Design: Builds structured 101/201 curricula that take learners from foundational fluency to advanced technical proficiency. Technical Credibility: Demonstrates working command of the Claude API, prompting, and integration patterns to earn trust with engineers. Live Facilitation: Delivers confident, engaging sessions across virtual and in-person formats, adapting on the fly to the room. Certification Ownership: Designs and administers assessments that validate real proficiency, not just attendance. Cross-Functional Partnership: Works fluidly with Delivery, Sales, and Product teams to close adoption gaps with the right content. Content Craftsmanship: Produces polished, reusable enablement assets — decks, labs, guides — built to scale across the practice. Equal Opportunity NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected]
Overview The Expert Network's ability to operate efficiently and stay ahead of what's possible for how we serve customers depends on having the right technology infrastructure in place. As our AI & Technology Enablement lead, you'll own that layer for Center of Excellece — managing the systems and platforms the team runs on, governing the escalation ecosystem that surfaces and resolves critical issues across the organization, and representing the Expert Network's interests in conversations with product and engineering teams about where technology investment should go. You'll also lead COE's readiness as AI capabilities continue to mature within Intuit, building the frameworks that position the Expert Network to adopt new tools effectively as they become available. This role is well suited for someone who operates comfortably at the intersection of technology and operations — someone who can translate technical complexity into operational clarity, build credibility with product and engineering partners, and see technology not as the end goal but as the lever that enables experts to do their best work. Responsibilities Tech Stack & Tooling Operations — Manage and govern the full technology stack supporting COE day-to-day operations. Partner with IT and product teams for access, integrations, and support. Ensure systems enable rather than create friction for COE teams and the experts they support. Escalation Ecosystem — Infrastructure & Process Design — Own the technology infrastructure and process design for the cross-org escalation system. Ensure escalations across the Expert Network are tracked, routed, and resolved systematically. This is the infrastructure that makes escalation intelligence visible and actionable for COE leadership and Service Delivery. Tech Team Partnerships — Represent COE's interests in product and engineering conversations. Ensure COE needs are reflected in roadmaps and technology investments align with expert experience goals. Build strong working relationships with key product teams early in Year 1 — this role's effectiveness depends on earning a seat in those conversations. AI Integration & Readiness — Stay ahead of Intuit's AI product roadmap as it relates to expert and COE workflows. Develop a readiness framework that positions COE and the Expert Network to adopt AI tools as they mature. Partner with Engagement Governance & Adoption on adoption; own the technical readiness side. Support Function Operations — Manage internal COE support workflows, process documentation, and tooling. Ensure the COE team itself operates efficiently. Own the operational infrastructure that supports COE's internal function. Innovation & Continuous Improvement — Identify opportunities to use emerging tools and technologies to improve COE and expert operations. Test and evaluate new capabilities — particularly AI tools — for applicability to COE's work. Share knowledge with the broader COE team to build collective technical capability. Qualifications Experience & Industry Expertise 5–7 years of experience in technology operations, IT operations, product partnerships, business operations, or related fields; experience supporting customer success, service delivery, or large workforce organizations preferred. Demonstrated experience managing operational technology stacks, escalation systems, or cross-functional tech partnerships — with ownership of both the infrastructure and the business outcomes it enables. Familiarity with AI/ML tools, Intuit Assist or similar AI platforms, CRM/CSMS tooling, or escalation management systems a meaningful plus. Educational Background We value knowledge and skills built through experience. Whether your background comes from formal education, industry certifications, professional development, or years of doing the work, what matters is the expertise you bring. Relevant domains include technology operations, IT operations, product partnerships, business systems management, or escalation ecosystem design. Customer-Centered Mindset Understands that technology is only valuable if it enables experts to do the best work of their lives and customers to get the help they need. Evaluates every technology decision through the lens of expert and COE operational impact. Technical Acumen & Complex Problem Solving Quickly learns and governs tools relevant to COE operations. Applies sound judgment on when to build, buy, or partner. Contributes to AI integration readiness by staying ahead of the tooling roadmap and translating it into a practical COE readiness framework. Rapidly diagnoses root causes for operational or technology problems. Uses multiple sources to assess effectiveness and drive improvement. Comfortable with the complexity of a cross-org escalation ecosystem. Connect Strategy with Execution Connects COE's technology priorities to operational outcomes for all Service Delivery leaders. Ensures the tech stack serves strategic direction and represents COE's needs in product conversations with enough credibility to influence roadmaps. Leadership & Collaboration Strong cross-functional partnership with IT, product and engineering teams, Expert Change & Readiness Management (ECRM), Engagement Governance & Adoption, and COE leadership. Translates technical complexity to non-technical audiences. Builds trust with product and engineering partners by being a precise, reliable voice for COE's operational needs. Execution Orientation Proven ability to manage multiple workstreams in a fast-paced, seasonal environment, delivering measurable business impact. Proactive in anticipating dependencies, risks, and resource gaps, working swiftly to resolve them. Footer Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: San Diego $137,500 - $186,000 Mountain View, CA $147,500- $199,500 New York $131,500- $178,000