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4 days ago

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply - San Marcos, CA 92078

Company Overview: SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview: Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you’ll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking:: Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Compensation & Benefits: Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays DailyPay available! 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! Expected Hourly Rate $24-28 THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/ SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent. You can always reach our SiteOne team directly at [email protected] to confirm Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.

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5 days ago

Pilot IV

MedImpact - San Diego, CA 92131

Exemption Status: United States of America (Exempt) Exemption Status: $318,696 - $354,107 - $389,518 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” MINCA is looking for extraordinary people to join our team! Why join MINCA? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MINCA, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary: The Pilot IV shall make safety their overall goal in executing their duties in the operation of company aircraft and other assigned tasks. This person is required to adhere to the direction and intent of company Flight Operations Manual on flights under normal, abnormal, and emergency conditions. The Pilot IV reports to the Chief Pilot. Essential Duties and Responsibilities include the following. Other duties may be assigned. Conduct any given flight with the highest regard to safety of the crew, passengers, cargo, and equipment Provide excellent, world class customer service to all passengers Maintain all currency requirements as per Title 14 Code of Federal Regulations (CFR). Comply with all applicable regulations set forth in 14 CFR Comply with all policies and procedures set forth in the company Flight Operations Manual (FOM) Ensure the assigned aircraft is airworthy and all proper documents are on board the aircraft Ensure crewmembers have valid/current airmen certificates, medical certificates, passports, visas, and vaccinations if and when required Provide leadership and supervise all flight crews directly and may assist others in completing their assigned duties and functions Conduct and supervise training of crewmembers in general operating procedures required by the Flight Operations Manual Counsel crewmembers as necessary and advising the Chief Pilot of any abnormalities, which could affect safety. Supervise required training Assume the Lead Pilot role on at least one company aircraft Supervise assigned crewmembers during the preflight, en-route flight and post flight Communicate with passengers concerning the flight, ensuring all passenger needs are met and all are briefed in accordance to the requirements Ensure compliance with customs, immigration and cabotage laws Ensure emergency equipment such as life rafts, life vests, etc. as well as provisions for passenger comfort are aboard, and ensure all cargo is properly secured Ensure the aircraft has been properly released for service by the maintenance staff and all open discrepancies are cleared per the minimum equipment list Coordinate with the maintenance staff to rectify any maintenance problems Ensure the aircraft is properly secured when away from home base Conduct a pre-trip briefing and/or review of the trip with other crewmembers including the flight plan and route, weather, applicable NOTAMs, and all pertinent trip details Comply with assigned schedules and other directives governing aircraft operations Determine the flight crew is adequately rested, nourished, and in proper uniform Ensure that all flight planning requirements have been met. Prepare flight plan, considering such factors as altitude, terrain, weather, range, weight, cruise control data, airport facilities, and navigational aids Ensure a flight plan or other authorized flight locating procedure is followed on each flight to the Aviation Scheduler Make decisions as necessary to the start, delay or cancellation of the flight, or deviation from a planned destination when operating conditions dictate, notifying the Aviation Scheduler of any changes Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients; Manage difficult or emotional client situations. Education and/or Experience Bachelor's degree from a four-year college or university; and 5+ years experience flying a corporate aircraft; or equivalent combination of education and experience. Minimum of 5,000 flight hours total time Minimum of 3,000 hours in multi-engine aircraft Minimum of 3,000 hours in turbojet aircraft (500 hours in-type preferred) International Flight experience (required) GVII Type Rating (Preferred) Certificates, Licenses, Registrations Must possess a valid FAA Airline Transport Pilot Certificate, with AS/MEL and Instrument ratings. Type rating in Long Range (LR) aircraft. Completed manufacturer's approved initial training program in LR aircraft and a minimum of two recurrent training courses. International Operations Course Initial and Annual Recurrent training. Hold an FAA First Class Medical Certificate. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places and vibration. The employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals and outside weather conditions. The noise level in the work environment is usually moderate. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours vary based on flight schedule. Travel This position requires both domestic and international travel of up to 25%. A valid passport and ability to leave the United States is required. The Perks: Medical / Dental / Vision / Wellness Programs Paid Time Off / Company Paid Holidays Incentive Compensation 401K with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets. Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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5 days ago

Retention Manager 1 (Saves Team)

Intuit - San Diego, CA 92129

Category Customer Success Location San Diego, California Job ID 18974 Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview The Saves team is responsible for the delivery and continual improvement of retaining customers that are on the verge of canceling their Online and Desktop QuickBooks. The Manager 1 for QBO and Desktop Saves will play a significant part in supporting and growing an area where customers are calling to cancel and downgrade. In this role you will be primarily responsible for leading a team of experts in achieving Service Delivery goals to ensure consistently high customer experiences, while seeking ways to continually raise the bar. You will also collaborate with various stakeholders to maintain alignment with service delivery expectations and share insights that can further improve our approach as well as our products. Responsibilities Effectively lead the delivery of QBO and Desktop retention, acting as the interface between Intuit senior leadership, experts, and invested stakeholders Utilize key metrics and leading indicators to understand how we are performing for customers, where we can improve and identify priorities to improve the experience Perform regular call monitorings aligned to an appropriate QA standard to validate actual expert performance versus expectations, and provide feedback in support of outlier management Meet regularly with your experts to help them develop their career, evaluate current performance, identify opportunities for improvement, and drive accountability for the delivery of excellent customer experiences Drive innovative impact - in partnership with the CX team and other stakeholders, continuously assess and leverage appropriate continual improvement techniques such as Gemba Walks, to recommend improvements to processes, tools and training, and quickly develop and execute learning plans, in service to delivering better customer and expert experiences Provide quantitative and qualitative insights to relevant stakeholders to improve their understanding of current wins and opportunities which can influence product improvements and service delivery Partner with Operations, L&D and other teams to ensure new experts are onboarded correctly and to quickly resolve technical issues Role model Intuit’s values daily, and lead by example Qualifications Strong Quickbooks Online and Desktop product expertise strongly preferred Demonstrated people leadership experience in a customer service environment strongly preferred The ability to recognize a situation, own it and make sound decisions quickly, often with minimal data and direction Strong leadership skills, with the ability to boldly identify areas of opportunities and provide feedback to drive and support performance improvement Excellent problem solving skills, proactive, pragmatic and solution oriented, able to think on their feet while guiding and educating others through complex situations, while spotting emerging trends and taking appropriate actions to raise awareness and drive durable solutions A customer obsessed mindset and skill in handling challenging situations with empathy and determination for an optimal outcome is a must Excellent verbal, written and interpersonal skills, capable of building trust and alignment with others and articulating a compelling argument or description of an issue and associated remedy to leaders and stakeholders Excellence in current core role, demonstrated ability as an outstanding role model and change leader Experience in launching and sustaining retention programs within a Customer Success environment Must be competent in the use of GSuite and other office tools, as well as deep knowledge on the use of agent tools (e.g Salesforce, etc.) Ability to manage multiple priorities within a fast paced and high volume environment and make good decisions quickly (sometimes in the absence of concrete data) Flexibility to adapt and thrive as Intuit’s business needs evolve Ability to articulate any limitations of data, as well as identify customer insights from data Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Southern California $ 106,000- 143,500

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5 days ago

Instructional Support Specialist – Trades (Cabinet and Furniture Technology)

Palomar College - San Marcos, CA

Please see Special Instructions for more details. The hiring committee will determine if interviews will be conducted in person at the College or via Zoom. Travel expenses are not reimbursed by the College. If a second-level interview is required, second-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second-level interviews are scheduled. Posting Details Position Information Position Title Instructional Support Specialist - Trades (Cabinet and Furniture Technology) Department Trade and Industry Department Primary Location San Marcos Campus Location Details Palomar College believes a healthy work-life balance can improve the physical, emotional, and mental health of our employees. In support of this belief, the District offers the opportunity to work remotely for certain positions, depending on the operational needs of the District and the provisions of the Remote Work Policy. Probationary employees are not eligible to work remotely unless approved by the Assistant Superintendent/Vice President, Human Resource Services. No employee is guaranteed the right to work remotely. No employee shall be authorized to work remotely 100% of the time unless approved by the Assistant Superintendent/Vice President, Human Resource Services. Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo, and Fallbrook); training may occur at any of these locations, and the work location is subject to change depending on future department needs. Potential future vacancies may include other District departments, locations, and/or work schedules (i.e., days, evenings, or nights). Full or Part Time Full-Time Category Classified Hours per week 40 Number of Months 12 month Work Schedule Monday – Friday, hours to be scheduled between 8:00 a.m. and 5:00 p.m. Occasional night and weekend hours may be required due to department needs. Schedule is subject to change depending on future department needs, as course offerings, course assignments, and class schedules/timing may shift each semester. Grade 27 Salary/Wage $5,871.81 (negotiable) Salary/Wage Frequency Monthly Benefits In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package. Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution) Vacation, sick leave, and 25 paid holidays $80,000 employee term life/accident insurance policy (additional buy up options available) Employee long-term care insurance Employee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal, and professional development resources for all members of your household Additional buy up options available for other voluntary insurance benefits Enrollment in CalPERS (California Public Employees Retirement System) The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually. Primary Function Provides instructional assistance to faculty and students in a technical instructional laboratory environment; oversees day-to-day activities of assigned labs, ensuring the safe operation of equipment, work processes and use of hazardous materials; monitors the lab budget and requisitions tools, equipment, materials and supplies to meet laboratory and instructional needs; provides lead oversight to short-term and student employees and volunteers assigned to the labs; independently performs complex technical duties; assists instructors in developing and implementing instructional programs; maintains a clean, safe and orderly learning environment. Minimum Qualifications To be eligible for this position, you must meet and provide evidence of the following minimum qualifications: Experience: Three years of experience providing instructional or tutorial assistance to students in the assigned subject matter area, or three years of related work experience in the assigned subject area. Note: For work experience, a “year” is defined as equivalent to 40 hours per week for 12 months. AND Education: Equivalent to an associate degree from an accredited college or university. Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor’s degree = 4 years of experience). Click here for Guidelines for Equivalency for Classified Positions. Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at https://www.naces.org/index, or the Association of International Credential Evaluators, Inc. (AICE) website at http://aice-eval.org/. Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet. Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following: Access – We make education possible for everyone. Diversity, Equity, and Inclusion – We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities. All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. Preferred Qualifications Experience working in a medium-to-large comprehensive woodworking facility in an educational or industrial setting. Experience budgeting, purchasing, and tracking inventory in a woodworking organization. Licenses and/or Certificates N/A Supervision Received and Exercised Supervision Received From: An Assigned Administrator or Supervisor Supervision Given: Direction and Guidance Duties and Responsibilities Essential Functions: Essential responsibilities and duties may include, but are not limited to, the following: Oversees day-to-day activities in an assigned trades laboratory; trains students in the setup, operation, use and maintenance of equipment, hand and power tools and large stationary equipment, ranging from welding, drilling and punch equipment, auto lifts and other automotive equipment, power saws, sanders and/or diamond-cutting shears, sophisticated woodworking machinery and tools to advanced manufacturing machinery, computers and software; responds to student questions regarding laboratory procedures and requirements; ensures labs are open and ready for use during scheduled hours and that equipment is in sound working order; ensures lab closing procedures are followed; maintains a clean, safe and orderly learning environment and the safe storage and disposal of hazardous chemicals and other substances in accordance with all regulatory and safety requirements. May participates in selecting, scheduling, training and overseeing the work of hourly and student employees and volunteers assigned to the labs; leads, assigns work; ensures completeness, accuracy and conformance with District/department/lab standards; provides or coordinates and arranges training on work processes, technical procedures and new equipment and technologies; prepares timesheets for supervisor to sign; assists in maintaining a fair and open work environment in accordance with the District’s commitment to teamwork, mutual trust and respect. Maintains the safety of the laboratory environment; provides instructional support and demonstrates safety procedures to lab assistants, students and volunteers; monitors activities in the laboratory to ensure safety procedures are followed; inspects and maintains laboratory safety equipment and safety kits such as eye washer, shower, fire extinguisher, respirator and safety kits; immediately reports any safety concerns and/or needed repairs to the supervisor and Environmental Health and Safety (EH&S); provides and documents annual safety training for staff, faculty and lab assistants; in coordination with EH&S, creates and updates safety manuals and handouts; serves as liaison for the annual safety inspection and takes action to correct any deficiencies identified; maintains and updates Material Safety Data Sheets (MSDS) notebooks as required by law. Assists instructors in developing new laboratory learning and hands-on exercises; investigates equipment and supplies needed to achieve learning objectives; prepares cost estimates and recommends alternative methods if needed; participates on committees to evaluate the feasibility of implementing new curriculum and department priorities; develops, explains, and demonstrates instructional materials and techniques applicable to an assigned laboratory. Sets up various classroom demonstrations planned or requested by instructors; inspects or ensures the inspection of advanced machinery, equipment and tools for safety and sound operational condition; sets up computers and software to meet instructional requirements; prepares and assembles materials required to meet instructors’ specifications; calculates, mixes, prepares, labels and stores a variety of chemical solutions for use; labels, safely stores and periodically arranges with the District’s Environmental Health and Safety department for the disposal of expired chemical solutions, biohazardous materials and waste products generated during daily laboratory use. Monitors the assigned technical education laboratory budget; maintains and prepares requisitions and purchase orders for materials, parts, tools, equipment, and consumables; drafts agreements for the maintenance and repair of equipment and large-scale machinery; prepares work orders for facilities repairs and upgrades; updates and maintains inventory records and documentation as required by District policies and procedures. Provides tutoring assistance to students in assigned subject matter; provides clear and concise explanations and hands-on demonstrations to facilitate student understanding and reinforce instructors’ teaching; interprets and guides students through course and laboratory assignments; provides guidance to students on study skills; monitors and reviews student work and assignments, and discusses student progress with instructors. Prepares, updates, and maintains Operations and Training Manuals for laboratories in an assigned trade discipline. Oversees and trains volunteers; oversees and coordinates outside organizational relationships, including with advisory committees; arranges meetings and participation at external shows to exhibit student work; coordinates and manages external programs, including outreach to obtain donation of supplies and/or equipment for student use. Marginal Functions: May monitor and manage compliance with Air Quality requirements for Volatile Organic Compounds (VOCs). Performs related duties and responsibilities as required. Knowledge, Skills, Abilities Knowledge of: Subject-matter areas relevant to area of assignment, including, where applicable, concepts, work methods and processes, equipment and machinery operations, tools and advanced technologies, together with specialized safety requirements applicable to the subject area. Methods and practices of student instructional support and tutoring, including best practices in demonstrating the safe use and operation of a wide variety of machinery, equipment, and tools applicable to a given trade. Use and operation of computers with standard business and specialized software applicable to assigned areas of responsibility. Methods and procedures for diagnosing, troubleshooting, and resolving equipment and computer hardware and software problems in a skills laboratory environment. Principles and practices of sound business communication; correct English usage, including spelling, grammar, and punctuation. District budgeting and purchasing policies, practices, and procedures. Office practices and procedures, including recordkeeping. Sources of instructional support materials and aids to meet the needs of students and faculty in a learning center and/or laboratory. District environmental safety policies and procedures, and safety work methods and procedures applicable to the assigned laboratory, including the safe storage and disposal of hazardous materials. Skill in: Providing effective tutoring, instructional support, and guidance to students in subject matter areas applicable to area of assignment; accurately, thoroughly, and clearly answering students’ subject matter, equipment uses, and technology questions. Providing day-to-day administrative support and technical support to instructors in carrying out their responsibilities. Organizing, setting priorities, and exercising sound independent judgment within areas of responsibility. Assigning and inspecting the work of student workers, lower-level staff, and volunteers. Training, inspecting, enforcing, and monitoring safe work practices and safety compliance by instructors, staff, student and hourly employees and students in a skills laboratory environment with hazardous equipment, tools, and materials. Providing day-to-day technical support for computer hardware, peripherals, and software in assigned laboratories. Providing effective hands-on demonstrations, instructions, and guidance to students in the safe use and operation of specialized equipment, machinery, tools, hardware, and specialized software for advanced technologies. Analyzing, interpreting, explaining, and applying relevant laws, regulations, ordinances, and policies. Operating a computer and other standard business and instructional equipment, and using enterprise software and standard business software. Organizing and maintaining a variety of records and files. Maintaining sensitivity to and understanding of the diverse academic, socioeconomic, age, cultural, physical or mental disability, medical condition, gender, gender expression, gender identity, sex, sexual orientation, nationality, race, and ethnic backgrounds of community college students, faculty, and staff. Communicating clearly and effectively, both orally and in writing. Maintaining the confidentiality of student records and information. Using tact, discretion, courtesy, and patience in dealing with sensitive and difficult students and situations. Establishing and maintaining effective working relationships with others encountered in the course of work. Working Conditions Environmental Conditions: The employee typically works in a classroom and skills laboratory environment and may be regularly exposed to hazardous chemicals, chemical fumes, biological hazards, and other potentially harmful materials; periodically works outdoors with exposure to weather conditions; extensive contact with students and faculty. The noise level in the work environment is frequently loud. Physical Conditions: Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to walk and stand for prolonged periods; climb or balance; stoop, kneel or crouch; lift or move up to 50 pounds or more with assistance; hear equipment signal warnings and differentiate operating equipment sounds; smell; close and distance vision, peripheral vision, depth perception and ability to distinguish color; and near visual acuity to perform measurements and operate equipment and read computer screens. Terms of Employment The person selected for hire will be required to complete the following pre-employment requirements: live scan/fingerprinting, official transcript(s), and TB risk assessment. Other pre-employment requirements may be required depending on the position (i.e., certifications or licenses; see applicable job posting section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the following Administrative Procedures and Board Policies: AP 7120, AP 7125, AP 7126, AP 7127, AP 7330, BP 7330, AP 7336, AP 7337, and BP 7335. Full-time, 40 hours per week, 12 months per year. Please note, due to the working and physical conditions listed on this job posting, the person selected for hire will be required to complete a pre-employment physical, which includes a drug test. If selected, successful completion of all components of the physical is required to be eligible for employment. This position also carries a probationary period of six months from the date of hire. Posting Detail Information Open Date 02/02/2026 Close Date 03/16/2026 Open Until Filled No Posting Number P1018P Additional Application Information The hiring committee will determine if interviews will be conducted in person at the College or via Zoom. Travel expenses are not reimbursed by the College. If a second-level interview is required, second-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second-level interviews are scheduled. Supplemental Questions Required fields are indicated with an asterisk (*). * Explain how you have directly or indirectly supported antiracist efforts in support of students, staff and faculty in an academic or other professional setting. (Open Ended Question) * How did you hear about this employment opportunity? ACCCA.org CalJOBS CCC Registry ChronicleVitae.com (Chronicle of Higher Education) Colleague/Friend/Relative CraigsList DSPSjobs.com EdJoin Handshake HigherEdJobs.com Human Resources at Palomar College Indeed.com indian-affairs.org Job Fair MilitaryJob.com Other Source Palomar College website San Diego LGBT Job Board (http://www.gsdba.org/pages/Jobs) SDBCjobs.com Vista Chamber If other source, please specify. (Open Ended Question) Applicant Documents Required Documents Cover Letter Resume/CV Optional Documents Supplemental Materials Supplemental Materials 2 Supplemental Materials 3 Transcript 1 Transcript 2 Transcript 3

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5 days ago

Member Service Representative (Full-Time) – Rancho Bernardo

Navy Federal Credit Union - San Diego, CA 92128

Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 17030 Bernardo Center Dr, San Diego, California 92128 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at [email protected]. About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Fortune 100 Best Companies to Work For 2025 • Yello and WayUp Top 100 Internship Programs • Computerworld® Best Places to Work in IT • Newsweek Most Loved Workplaces • 2025 PEOPLE® Companies That Care • Newsweek Most Trustworthy Companies in America • Military Times 2025 Best for Vets Employers • Best Companies for Latinos to Work for 2025 • Forbes® 2025 America's Best Large Employers • Forbes® 2025 America's Best Employers for New Grads • Forbes® 2025 America's Best Employers for Tech Workers • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence • Military.com Top Military Spouse Employers 2025 • 2025 Handshake Early Talent Award From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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1 week ago

Sr. Associate Product Manager, LTP

ALPHATEC SPINE, INC. - Carlsbad, CA

Responsible for supporting the development and execution of product strategies, marketing plans, promotional and advertising programs, as well as overseeing all aspects of product management, including. requirements definition, surgeon customer feedback, product messaging, product launch, sales force and customer engagement, and product forecasting to ensure that existing and new products meet ATEC goals and expectations. There is considerable interface with and support to Sales, Development, Finance, Supply Chain, Surgeon Education, Sales Training and other departments within the organization, as well as heavy interface with surgeon customers regarding both new product requirements and existing product support.` Essential Duties and Responsibilities Responsible for a portion of portfolio from helping define the product vision through launch for each product. Assists In developing marketing strategy by studying economic indicators; outlining the product requirements for surgery; tracking changes in supply and demand; identifying surgeon customers and their current and future needs Drives U.S. market share by developing marketing plans, meetings, and programs for each product, coordinating and assisting with training Develops sales collateral, efficient customer service processes, and short- and long-term product level forecasts to support assigned product line including independently holding sales calls. Leads labs with surgeon customers and sales team members Works with finance supply chain team to create and review product line forecasts Works with supply chain to review inventory position of product line at SKU level Supports the design, development and implementation of products and service lines on cross-functional teams. Assists in identifying priorities of present and future products by determining and evaluating current and future market trends Develops professional and technical knowledge by attending sales training; reviewing professional publications; establishing personal networks; participating in professional societies Participates in marketing events such as seminars, trade shows, and convention events including managing the travel and promotional budget Prepares sales forecasts Manages inventory of products Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of the spine market and the ability to continuously evaluate trends and adjust strategy to compensate and take advantage of shifts Excellent oral and written communication skills. Superior interpersonal skills. Ability to organize and prioritize workflow and to meet established timeframes. Ability to multi-task within a cross-functional team Strong attention to details. Ability to represent the company at a variety of business functions or situations in a professional and competent manner. Ability to perform multiple tasks in a fast-paced, team environment Ability to work under pressure. Able to travel between 15-40% Education and Experience Bachelor’s degree in Marketing or related field with minimum of 3 years of related experience in the Orthopedic Device or Life Sciences industry; or MBA and 2 years of Marketing experience preferred of education and experience. (Related experience ONLY includes the following Marketing Roles - Spine and if not then may consider a combination of these: Knee/Hip/Joint, Sports Medicine, Arthroscopic, Trauma (managing instrument sets). Sales experience is a plus, but without pure Marketing experience candidates will not be considered. Adept at both upstream and downstream marketing (especially in launching of new products). Life Science or medical device sales experience a preference to compliment Marketing foundation. Strong leadership skills, including prior experience leading/working on cross-functional product development teams; familiar with stage gate design control processes. Ability to and willingness to work at both the strategic and tactical level. Previous P&L and budgetary responsibility preferred or financial acumen. For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $75,000 to $100,000 Full-Time Annual Salary

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1 week ago

Clinical Research Associate, Sponsor Dedicated

IQVIA - Del Mar, CA

Del Mar, United States of America | Full time | Field-based | R1484014 Job available in additional locations To be eligible for this position, you must reside in the same country where the job is located. Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. Essential Functions • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and Good Clinical Practice. • Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability. • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate. • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase. • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements. • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. • Collaborate and liaise with study team members for project execution support as appropriate. • If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis. • If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement. Qualifications • Bachelor's Degree Degree in scientific discipline or health care preferred. • Requires at least 2 years of year of on-site monitoring experience. • Equivalent combination of education, training and experience may be accepted in lieu of degree. • Good knowledge of, and skill in applying, applicable clinical research regulatory requirements. • i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. • Good therapeutic and protocol knowledge as provided in company training. • Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer and iPhone and iPad (where applicable). • Written and verbal communication skills including good command of English language. • Organizational and problem-solving skills. • Effective time and financial management skills. • Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $57,500.00 - $226,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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1 week ago

Clinical Research Associate, Sponsor Dedicated

IQVIA - Escondido, CA

Escondido, United States of America | Full time | Field-based | R1484014 Job available in additional locations To be eligible for this position, you must reside in the same country where the job is located. Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. Essential Functions • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and Good Clinical Practice. • Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability. • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate. • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase. • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements. • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. • Collaborate and liaise with study team members for project execution support as appropriate. • If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis. • If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement. Qualifications • Bachelor's Degree Degree in scientific discipline or health care preferred. • Requires at least 2 years of year of on-site monitoring experience. • Equivalent combination of education, training and experience may be accepted in lieu of degree. • Good knowledge of, and skill in applying, applicable clinical research regulatory requirements. • i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. • Good therapeutic and protocol knowledge as provided in company training. • Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer and iPhone and iPad (where applicable). • Written and verbal communication skills including good command of English language. • Organizational and problem-solving skills. • Effective time and financial management skills. • Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $57,500.00 - $226,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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1 week ago

Order Processing Coordinator

ALPHATEC SPINE, INC. - Carlsbad, CA

The Order Processing Coordinator is responsible for processing pre and post surgery orders, credit memos and re-bills associated with customer orders. This position also assists in collecting all customer information needed to generate an invoice. This position supports compliance to applicable domestic and international regulatory medical device regulations such as Part 820, 1271, MDD 93/42/EEC, and ISO 13485:2003. Essential Duties and Responsibilities Processes the average number of post surgery orders per day that meets the current department standards with 100% accuracy. Processes the average number of direct hospital orders per day that meets the current department standards with 100% accuracy. Processes the average number of CBM orders per day that meets the current department standards with 100% accuracy. Processes the average number of loose inventory orders per day that meets the current department standards with 100% accuracy. Processes the average number of credit memos and re-bills each day that meets the current department standard. Communicates with sales to obtain information required to complete a sales order and generate an invoice. Provides timely and accurate information to all customer requests. Generates reports from ERP system and distributes as appropriate on a weekly, monthly, and quarterly basis. Attends product training sessions and maintains ongoing product knowledge. Attends ACE Spine Course and passes exam with a score of 90% or higher. Communicates with internal departments and external customers as appropriate. Maintains regular and consistent attendance, including adherence to shift schedule Performs other duties as assigned. Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Error free and efficient 10-key data entry skills Experience with data entry; medical device purchase order / sales order experience a plus Professional demeanor Detail oriented and thorough with procedure compliance Proficient in MS word, Excel, and Outlook Strong verbal and written communication skills Able to multi-task and work in a fast-paced, deadline driven environment Good organizational and time management skills Available to work over-time when necessary Education and Experience High School degree or equivalent A minimum of 1-2 years experience in data entry or order processing, preferably in the medical device and/or spine industry For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $24.00 to $26.00 Full-Time Hourly Range

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1 week ago

Assistant Director, Cloud and Identity

Ionis Pharmaceuticals - Carlsbad, CA 92010

Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals. At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees. With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive. We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career! ASSISTANT DIRECTOR, CLOUD AND IDENTITY SUMMARY: This Senior Engineer–level individual contributor leverages deep experience as a senior infrastructure engineer/administrator to provide technical leadership for Ionis’s cloud and identity platforms and drive modern infrastructure operations. The primary responsibility is to lead cloud engineering across Azure and AWS, manage enterprise identity and access with Okta, and support core infrastructure services for the broader environment. This position partners IT security and IT application owners to tackle complex, cross-functional challenges and deliver secure, scalable, and highly reliable services across the enterprise. This position will be on-site in our Carlsbad, CA location and open to flexible/hybrid schedule. RESPONSIBILITIES: Cloud Engineering & Operations Lead cloud engineering and operations for Azure (primary) and AWS (supporting), including platform administration, reliability, performance, and cost optimization. Design, implement, and manage Azure subscriptions across multiple regions, with a strong focus on scalability, availability, and security. Establish and maintain operational processes for monitoring, availability, incident response, and continuous service improvement. Cloud Architecture, Governance & Security Provide technical governance and oversight for Azure and AWS, ensuring alignment with enterprise architecture, security, and compliance standards. Partner with Information Security to design and implement cloud security controls, including Identity Access Management (IAM), network segmentation, logging, monitoring, and audit readiness. Collaborate with Information Security to design and enforce identity and access controls such as RBAC, conditional access, MFA, and privileged access management across cloud and enterprise applications. Identity Access Management Administer and enhance Okta workforce identity, including authentication, authorization, user lifecycle management, and access governance. Ensure identity platforms are secure, scalable, and aligned with Zero Trust and enterprise access strategies. Infrastructure and Platform Collaboration Support core infrastructure services—including networking, wireless, email/collaboration, storage, backup/restore, and VMware—in partnership with the broader infrastructure team. Partner with Data, Analytics, and Automation teams to ensure Azure data and analytics platforms (e.g., Azure Databricks) are designed, secured, and operated in alignment with enterprise cloud and identity standards. Strategy, Documentation and Leadership Develop technical roadmaps for cloud and identity platforms, translating business and regulatory requirements into scalable, sustainable solutions. Develop and maintain technical documentation, standards, and runbooks for cloud, identity, and core infrastructure platforms. Act as a senior individual contributor and technical mentor, influencing infrastructure, security, and application teams and driving operational excellence across services. REQUIREMENTS: Education and Experience Bachelor’s degree in computer science, Information Systems, Engineering, or a related field or equivalent work experience. 10+ years of progressive experience in cloud infrastructure, platform engineering, or related IT roles. 5+ years of hands-on experience with Microsoft Azure in an enterprise production environment. 3+ years of experience supporting identity and access management platforms such as Okta, Azure AD, or similar. Demonstrated experience defining cloud or identity architecture and technical standards Experience working in regulated, security-conscious, or highly available environments preferred Technical Skills Senior-level, hands-on experience operating Microsoft Azure in an enterprise environment (networking, compute, storage, identity, and PaaS services). Working knowledge of AWS core services, security architecture, and the shared responsibility model to provide guidance and oversight in a multi‑cloud environment. Enterprise experience administering Okta (or similar IdP) for workforce identity, including SSO integrations, lifecycle management, and access governance. Strong understanding of identity, authentication, authorization, RBAC, MFA, conditional access, and privileged access management across cloud and enterprise applications. Experience implementing cloud security controls such as IAM policies, encryption, logging, monitoring, and network security aligned to modern security/zero‑trust practices. Solid foundation in core infrastructure: Windows Server and Active Directory (AD, DNS, DHCP, Group Policy), enterprise networking (routing, switching, VPNs, firewalls, load balancers, wireless), VMware virtualization, and storage/backup platforms. Experience supporting Azure-based data and analytics platforms (e.g., Azure Databricks, Synapse, data lakes). Experience with infrastructure-as-code or automation tools (e.g., Terraform, ARM, CloudFormation, CI/CD pipelines). Ability to define standards and reference architectures, document designs and runbooks, and drive adoption across infrastructure, security, and application teams. Preferred Qualifications Experience supporting multi-cloud environments spanning Azure and AWS. Familiarity with cloud security frameworks, compliance standards, or audit readiness (e.g., SOX, SOC 2, ISO). Exposure to privileged access management (PAM), zero trust architectures, or advanced identity governance. Relevant certifications such as Microsoft Azure, AWS, or Okta certifications. Experience in life sciences, biotech, or other regulated industries. Please visit our website, http://www.ionis.com for more information about Ionis and to apply for this position; reference requisition #IONIS003874 Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits Full Benefits Link: https://ionis.com/careers#:~:text=Highly%20competitive%20benefits The pay scale for this position is $142,472 to $190,817 NO PHONE CALLS PLEASE. PRINCIPALS ONLY. Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers. #LI-Hybrid

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1 week ago

Director, Trade & Distribution

Ionis Pharmaceuticals - Carlsbad, CA 92010

Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals. At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees. With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive. We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career! DIRECTOR, TRADE & DISTRIBUTION SUMMARY: The Director, Trade & Distribution will play a critical role in the growth of Ionis and its transformation into a fully integrated biotechnology organization, by defining and leading Ionis’ U.S. Trade & Distribution strategy to ensure scalable, innovative, and compliant solutions that expand patient access and operational excellence across Ionis’ portfolio. This leader serves as the strategic architect of Ionis’ distribution network, driving long-term partnerships, data connectivity, and enterprise alignment to support Ionis’ evolution into a fully integrated biotechnology company. This position will report to the Executive Director, Trade & Distribution and may be located at our corporate headquarters in Carlsbad, California, our Boston office, or remote. RESPONSIBILITIES: Define, lead, and continuously evolve the strategic vision for Ionis’ Trade & Distribution ecosystem to ensure long-term scalability, efficiency, and patient access impact. Oversee and guide strategic partnerships with Specialty Distributors, Specialty Pharmacies, and other distribution entities, ensuring alignment with Ionis’ access strategy and operational excellence. Establish enterprise-level KPIs and governance frameworks to evaluate distribution performance, financial efficiency, and patient access metrics, delegating day-to-day execution through internal and external teams. Lead cross-functional collaboration across Supply Chain, Patient Services, Finance, and Commercial functions to ensure alignment between demand forecasting, fulfillment, and market access objectives for both pre- and post-launch products. Oversee functional budgets and financial performance, ensuring strategic investments in distribution partners and infrastructure are aligned with long-term corporate objectives. Serve as Ionis’ enterprise subject matter expert in distribution strategy, providing insight and guidance to executive leadership, brand teams, and cross-functional partners. Partner cross-functionally and cross-geographically to design and operationalize distribution models that accelerate successful brand launches and ensure optimal market readiness. Ensure governance and escalation frameworks are in place to manage channel partner performance, while focusing leadership attention on long-term system improvements and innovations. Lead development of advanced distribution analytics and reporting frameworks to provide actionable insights for field, access, and executive leadership teams. Oversee the communication strategy and compliance framework for all product and pricing notifications to distribution partners, ensuring accuracy, timeliness, and alignment with Ionis’ brand strategy. Represent Ionis as an executive leader and thought partner across key industry forums, trade organizations, and strategic alliances. Demonstrate executive presence and communication acumen with senior leadership, external stakeholders, and cross-functional teams. REQUIREMENTS: Undergraduate bachelor’s degree required, ideally in health sciences or business/marketing; MBA or other advanced degree preferred 15+ years of progressive leadership experience in pharmaceutical Trade & Distribution strategy and strategic account leadership, including enterprise-level influence and team leadership. Demonstrated experience in account leadership/development, leading strategic contracting, partnerships, and performance governance with major Specialty Distributors and Pharmacies. Proven success shaping distribution strategies for new product launches, ideally in rare or ultra-orphan markets. Deep expertise in the U.S. pharmaceutical distribution landscape, including regulatory frameworks, financial flow models, and channel economics across hospitals, specialty networks, and government programs. History of building and leading high-value partnerships with distribution and patient access entities, including Specialty Distributors, Specialty Pharmacies, and Wholesalers. Demonstrated skills in data analytics, business planning, negotiations, financial acumen, contract pull-through, and problem-solving Understanding of regulatory agency requirements or policies that govern drug distribution Demonstrated leadership excellence with the ability to influence across functions, drive alignment, and deliver enterprise outcomes. Proven record of setting strategic direction and driving execution through high-performing teams and partners. Highly organized and detail oriented, with strong presentation and writing skills, proactive communications Exceptional cross-functional communicator who embodies Ionis’ collaborative, innovative, and accountable culture. LEADERSHIP COMPETENCIES: Strategic foresight and systems thinking Organizational influence and executive communication Talent development and mentoring Culture champion and model of Ionis Core Principles Please visit our website, http://www.ionis.com for more information about Ionis and to apply for this position; reference requisition # IONIS003902 Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits Full Benefits Link: https://ionis.com/careers#:~:text=Highly%20competitive%20benefits The pay scale for this position is $174,000 to $200,000 NO PHONE CALLS PLEASE. PRINCIPALS ONLY. Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.

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1 week ago

MedTech Technical Support Representative – West

IQVIA - Carlsbad, CA

Carlsbad, United States of America | Part time | Field-based | R1526335 Job available in additional locations Internal Job Description Our MedTech Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system. The part-time, as-needed schedule for this opening will primarily be scheduled service appointments averaging 30 hours per week. This opening has potential to grow into supporting the dispensing system’s field service demand by traveling to customer sites as needed. Responsibilities: · Install software patch remotely and verify proper functionality post upgrade · Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies · Provides quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner · Effectively documenting all steps taken to service the request in the appropriate tracking system · Handles problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues to advanced team members or department management · Obtains and maintains proper vendor credentialing to service all customers in their respective coverage area as needed · Sets scheduled availability within systems so that notification of new work can be received Job Requirements: Associate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred. High school diploma and 1 year of related experience required Must have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems Must possess a valid driver’s license and reliable method of personal transportation to assigned sites Strong communication skills and ability to provide exceptional customer support required This position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required Must reside in the United States Preferred Experience: Experience as a military technician, in field service as a computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting a plus A+ certification preferred IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Benefits: This position is not eligible for our Medical Benefits. Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. *Please note: Due to the nature of this role, it is not eligible for Visa sponsorship. #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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