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Company Overview: Axelgaard Manufacturing Company, Ltd. is a global leader in the design, development, and production of patented electrodes and hydrogels, as well as custom and specialty products. Our mission is to provide high-quality solutions for physical therapy, muscle stimulation, and rehabilitation professionals worldwide. We partner with OEMs and distributors to deliver innovative products that improve patient outcomes. Position Summary: We are seeking a highly motivated Sales Manager with 5+ years of experience in physical therapy and the rehabilitation field. This role will focus on sales of medical device products, including electrodes and hydrogels, to OEMs and distributors. The ideal candidate will combine clinical knowledge with sales expertise to grow our market presence and support our customers’ success. Key Responsibilities: Drive sales growth within the assigned territory, targeting OEMs and distributor accounts. Build and maintain strong relationships with healthcare professionals, purchasing decision-makers, and distributors. Develop and execute strategic territory plans to achieve revenue targets. Research market changes and requirements to identify emerging opportunities. Represent Axelgaard at trade shows and business trips to engage clients and expand business opportunities. Conduct product demonstrations and training sessions for clients and partners. Track and analyze sales performance and metrics, prepare reports, and share market insights with management. Collaborate with internal teams to ensure seamless order processing and customer satisfaction. Perform all other duties as assigned. Travel Requirement: Monthly business trips, depending on territory needs and client scheduling. Qualifications: Bachelor’s degree in Life Sciences, Business Administration, Marketing, Communications, Supply Chain/Logistics or related field (or equivalent combination of education and experience). Minimum 5 years of experience in physical therapy or rehabilitation, preferably with clinical or sales exposure. Strong knowledge of electrodes, hydrogels, and muscle stimulation devices. Proven track record of B2B sales success, ideally within medical devices or physical therapy equipment. Excellent communication, negotiation, and presentation skills. Bilingual English, Spanish or Portuguese preferred. Ability to work independently, manage multiple accounts, and meet sales goals. Strong analytical skills to interpret sales metrics, identify underperforming segments and uncover emerging market trends. Technical Skills (Preferred): Productivity Software Proficiency: Outlook, Word, Excel, PowerPoint. Web Meetings: Scheduling and conducting meetings via MS Teams, Zoom, Webex. Data Literacy: Report analysis, queries, filtering. Project Management: Familiarity with Teamwork, Slack, Trello. Web Savviness: Efficient online research and information gathering. Basic AI Proficiency for productivity enhancement. Cybersecurity Awareness and safe handling of sensitive data. CRM Experience: Customer tracking, prospect monitoring, managing inboxes, proper email etiquette, and data organization. ERP Experience: Sales order management and quoting. Social Media Skills: Professional networking using LinkedIn, Twitter, or similar platforms.
Company Overview: Axelgaard Manufacturing Company, Ltd. is a global leader in the design, development, and production of patented electrodes and hydrogels, as well as custom and specialty products. Our mission is to provide high-quality solutions for physical therapy, muscle stimulation, and rehabilitation professionals worldwide. We partner with OEMs and distributors to deliver innovative products that improve patient outcomes. Position Summary: We are seeking a Product Marketing Manager with at least 5 years of experience in product marketing to join our team. The ideal candidate will be responsible for developing and executing marketing strategies for our medical device products, particularly electrodes and hydrogels. This role will work closely with sales, R&D, and operations teams to drive awareness, adoption, and revenue growth. The Product Marketing Manager will be a strategic thinker and a hands-on executor, comfortable navigating both technical product details and market dynamics. This position requires excellent communication skills, strong project management capabilities, and proficiency with marketing tools and software. Key Responsibilities: Develop and implement product marketing strategies that align with company goals. Collaborate with internal teams to ensure accurate product positioning and messaging. Conduct market research and competitive analysis to inform product strategy. Support OEM and distributor relationships through product knowledge, marketing materials, and training. Plan and execute product launches, campaigns, and promotional activities. Manage digital marketing efforts, including social media and web presence. Track and analyze product performance metrics to optimize marketing initiatives. Prepare presentations, product guides, and marketing collateral for internal and external audiences. Manage coordination for trade shows, including booth requirements, marketing materials and samples. Perform all other duties as assigned. Required Qualifications: Bachelor’s degree in Marketing, Business, Life Sciences, or related field (or equivalent combination of education and experience). Minimum of 5 years of experience in product marketing, preferably in medical devices or healthcare products. Proven track record of launching and managing products successfully. Excellent written and verbal communication skills. Ability to work cross-functionally and manage multiple projects simultaneously. Technical Skills (Preferred): Productivity Software Proficiency: Outlook, Word, Excel, PowerPoint. Web Meetings: Scheduling and conducting meetings via MS Teams, Zoom, Webex. Data Literacy: Report analysis, queries, filtering, insights generation. Project Management Tools: Familiarity with Teamwork, Slack, Trello. Web Savviness: Efficient information searching and research. Basic AI Proficiency: Using AI tools to enhance productivity and marketing outputs. Cybersecurity Awareness: Understanding and practicing safe digital behaviors. CRM Experience: Customer tracking, prospect monitoring, managing inboxes, proper email etiquette, data organization. ERP Experience: Coordination with sales/operations. Social Media Marketing: Professional use of LinkedIn, Twitter, and other platforms for networking and marketing.
_Quality Assurance Specialist _ *Qualifications:* * Bachelor’s degree, biology or related field preferred but not required * Familiarity with cGMP, ISO 13485 requirements, FDA, and international quality * Computer skills *Duties and Responsibilities* · Examine product release lot packets and review/verify product quality for product releasing. · Document and maintain accurate records of quality assurance activities, including but not limited to lot packets, SOPs, water quality records, temperature records and other investigations. · Develop or edit QSR SOPs; Production SOPs; product design history files, Instruction for Use, etc. Make sure all documents complying with ISO13485:2016, US FDA and MDSAP standards, and fit Epitope’s operational procedures. · Prepare quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations. · Participate in internal audits and assessments to identify non-compliances and areas for improvement. · Participate in the validation of equipment, procedures, and systems to ensure compliance with quality standards. · Take on growing responsibilities for FDA audit, ISO surveillance audits and customer audits. · Participate in EU IVDR, FDA 510(k) and other countries product registrations. · Assist to RA documentations for country level product registrations, as well as IVDR registration. · Play a key role in daily department operation to achieve delivering quality products to customers and reach customer satisfaction. It is the policy of Epitope Diagnostics to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Epitope Diagnostics will provide reasonable accommodations for qualified individuals with disabilities. Job Type: Full-time Pay: $60,000.00 - $72,000.00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off Work Location: In person
Lead Quality Assurance Inspector Monday – Friday 1:30pm - 10:00pm About the Opportunity Coordinates the Quality Assurance Inspectors to inspect incoming materials, work in-process and finished goods in the production/assembly of dental parts/assemblies/finished goods to ensure conformance as defined by ISO 13485:2016, FDA regulated standards, customer specifications, and Argen requirements. In this role, the successful candidate will: Ensures Quality Inspection area is running efficiently. Makes on-the-spot personnel adjustments to keep processes on times, and communicates all adjustments to the Supervisor. Communicates clear instructions to team members. Ensures safety guidelines are followed. Facilitates team participation. Acts as a liaison between inspectors and the Supervisor. Assists the Supervisor to conduct and document training. Ensures compliance to all applicable regulations to FDA, ISO, MDSAP, OSHA, etc. Ensures completeness and accuracy of quality inspection documentation. Assists inspectors by answering questions and demonstrating inspection processes. Confirms all Quality Inspectors are up to date on their training requirements in Vivaldi. Reinforces proper adherence to required Personal Protective Equipment (PPE) for the area. Utilizes microscope, digital calipers, micrometer, optical comparator, vision measurement system, and other related equipment with optimal accuracy. Provides in-process/final inspection and testing as required. Provides inspection of outside processing (receiving inspection). Maintains proper inspection and test records. Assures that non-conforming material has been properly identified. Advises the responsible production personnel of the acceptability of products or materials based on results of testing and/or inspection. Provides solutions to technical problems and assists on special projects. Maintains lot traceability, log sheets, and good housekeeping practices at all times. Maintains a working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner. What does it take to be successful? High school diploma required. Previous experience working in a GMP facility a plus. Knowledge of cGMP regulations ISO 13485, 21CFR Part 820, CMDR SOR/98-282, 93/42/EEC, RDC 16 2013, MHLW MO 169 and TG(MD)R Sch3 preferred. Knowledge of scientific products and services. Conform to all customer requirements for background checks, health and safety issues, security clearance. Exhibits leadership skills and accountability. Fast learner with high attention to detail. Strong communication skills. Excellent Customer Service Skills; display a professional can-do attitude. Perform duties with the highest regard for safety and quality. Ability to understand and follow site protocols, policies and procedures Must be flexible, forward- thinking, motivated, and have the ability to act independently. Basic computer skills including Microsoft Office with proficiency in Word and Excel. Ability to prioritize tasks and meet deadlines. Problem-solving skills. Our Awesome Benefits! Working for a growing innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes: Health Plans Dental Plans Vision Plan 401k with Employer Match Paid Time Off and Paid Holidays Employee Events Wellness Programs Discounts for home, travel and entertainment. About Us Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen’s products are FDA regulated and ISO certified. Monday – Friday 1:30pm - 10:00pm
Hunter Industries is seeking a Machine Builder! In this role you will assemble equipment and install pneumatic, electrical, and hydraulics, as well as modifying parts, debugging equipment, and installing and implementing safety features. Essential Functions: Assembles automation equipment/fixtures including electrical wiring, pneumatic, and hydraulic installation. Assists engineers in resolving automation issues related to equipment readiness, part quality, and process compatibility to meet production goals. Works with other departments for evaluation and implementation of new machinery installations, special projects, and process and machinery improvements. Minor machining of parts for rework/repairs of existing parts. Conducts tests and inspections of products, services, or processes to evaluate quality or performance. Assists in improving internal assembly processes to reduce scrap and quality defects resulting in rework. May be required to work overtime and/or varying hours as necessary. Education/Training Required and Preferred: High school diploma or equivalent. Experience Required and Preferred: 5+ years of experience in equipment maintenance or related field including a minimum of 3 years of working in a machine shop. What You Bring! Excellent mechanical skills with knowledge of pneumatic, hydraulic, electronic, and electrical theory. Strong proficiency in the use of power and hand tools and precision measuring instruments. Strong verbal and written communication skills in English. Strong computer knowledge, including strong proficiency in Microsoft Office programs. Ability to interpret engineering drawings, schematics, and associated engineering documentation. Interpersonal skills to work with members across the organization. A desire to improve your own skill level by participating in training programs and attending technical seminars. What We Offer: Amazing corporate culture - we walk the walk when it comes to our values! Beautiful 20 acre park like campus with creek and walking trails On site wellness center with personal training, fitness classes and massage FUN company events! Company donation matching and volunteer rewards Career development opportunities and profit sharing bonus Follow us on LinkedIn, check out our rave reviews on Glassdoor, and learn more about our company culture on our career site: http://corporate.hunterindustries.com/careers Hunter is a global leader in the irrigation, outdoor lighting, dispensing technology, and custom manufacturing industries. Driving our continued success is the combined energy and talents of the nearly 4,000 people on our team. Together, we create a diverse array of products that can be seen all over the world, from residential landscapes to national landmarks, stadiums, parks, hotels, and municipal buildings. Hunter Industries and its Family of Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, gender, gender identity or expression, military and veteran status, national origin, race, religion, sexual orientation, or any other applicable legally protected status or characteristic. The hourly rate for this opportunity ranges from $28.00 - $36.50 The Company complies with all federal/local/state regulations in regard to pay. The above represents the expected hourly range for this job requisition. Compensation offered to the successful candidate will be determined by qualifications, prior experience, other job-related factors, and geographic location.
*Full job description* Hyperion Home Remodel and Contracting is looking for experienced tradesmen who are knowledgeable and skilled at various home repairs. We are looking for talented people who are interested in long-term employment at a great company. *Skills:* * *Emphasis on Framing*: floors, walls, roofs, sheathing, doors, windows, appropriate anchors, bolts, hangers and an understanding of load management. Other important skills: * *Drywall*: Experience with repairs to drywall - Must be able to patch, hang, float, and match texture Skills considered a plus: * *Doors & Finish Work*: Installation of interior doors and casings, cutting and installing baseboards, trim, and other types of molding * *Cabinets*: Some experience installing cabinets * *Flooring*: Some experience in flooring work ****RESUMES WITHOUT CONSTRUCTION EXPERIENCE WILL NOT BE CONSIDERED**** This is a full-time position. If you are looking to join a great team where we work together to accomplish our goals, then this is a good company to join. We are founded on core values of integrity, trust, teamwork, accountability, and doing the right thing for our customers as well as for our team. Please call or text Rob at (949) 400-0370 for more information about the position *Basic job requirements* * Excellent attention to detail and ability to follow directions without deviating * Great work ethic * Must have a _minimum_ of 6 years construction experience * Must have a valid driver's license with excellent driving record * Must have a work truck/van with tools. Ability to carry tools and materials is essential * Great communication and customer service skills * A positive attitude is a MUST * Must keep a clean work environment. * Ability to work in the Inland Empire and North San Diego County. Job Type: Full-time Pay: $30-40 depending on skill set & experience Job Type: Full-time Pay: $30.00 - $40.00 per hour Benefits: * On-the-job training * Opportunities for advancement People with a criminal record are encouraged to apply Experience: * framing: 5 years (Required) License/Certification: * Drivers License (Required) Work Location: In person
Overview: NV5 is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work. As engineers, architects, construction/program managers, environmental professionals and beyond, we play a significant role in shaping our communities through the services we provide. We are looking for passionate, driven individuals to join our team focused on Delivering Solutions and Improving Lives. Responsibilities: Duties may include but are not limited to the following: Manages lab technicians, coordinating staffing needs and daily work schedules. Performs technical review of all laboratory-generated data. Prepares or reviews final laboratory reports and furnishes to client upon approval by the project manager. Communicates with contractor, supervisor and/or project manager of problems and deviations from plans and specifications. Ensures complete and comprehensive communication with project manager and other staff to insure the effective management of the project. Maintains laboratory quality control to ensure the accuracy of test results. Oversees the acquisition of new field and laboratory equipment for the office location. Oversees and coordinates laboratory equipment maintenance and calibration. Maintains and updates laboratory accreditations, and serves as the liason with the accreditation agencies. Maintains and updates regulatory licenses for nuclear testing equipment, and serves as the Assistant Radiation Safety Officer for the office location. Manages facility maintenance for the laboratory location. Perform laboratory testing of soil, concrete and asphalt associated with civil engineering construction projects including DSA, OSHPD, Caltrans, and USACE requirements. Perform field inspection, testing and sampling as needed. Ability to make good decisions using sound, professional judgment with minimal supervision. Physical ability to perform labor-intensive work including but not limited the safe handling and transport of concrete samples, soil samples, and other lab related materials. Must have a valid driver’s license and an insurable driving record. Demonstrates ability to accurately perform testing according to recognized standards. Communicates and interfaces effectively with clients and co-workers. Possesses effective written, interpersonal and communication skills with the ability to work as part of a team involving staff, clients and outside agencies. Strong problem-solving skills, including identifying data quality issues. Proficient with Microsoft Office (Word and Excel) Ensure that all lab activities comply with industry regulations and standards. Organize and facilitate regional lab manager meetings (Teams) to discuss operational updates, best practices, and collaborative strategies, ensuring effective communication among teams. Travel to different labs in the region to perform internal audits, inspections, and ensure adherence to quality standards and regulatory compliance. Draft and create documents and procedures as required by oversight agencies to ensure compliance and enhance operational efficiency. Qualifications: Requires a high school diploma or equivalent. Must have experience with ASTM and Caltrans testing procedures for soils, aggregates, asphalt, concrete and masonry. Requires a minimum of 5 years of experience performing the related laboratory tests. ACI Aggregate Lab Tech ACI Aggregate Base Tech ACI Concrete Lab Testing Levels 1 and 2 ACI Aggregate Testing Tech ACI Concrete Strength Testing Tech ACI Masonry Lab Testing Tech RSO Nuclear Gauge Cert The pay range for this position in California is $125,000 to $135,000 per year. Base pay offered may be higher or lower depending on job-related knowledge, skills, experience, and location of the candidate. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #INDHP #LI-KS1
The application window is expected to close on: 05/15/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Test Development Engineer (onsite) - 2010121 *this position requires onsite work at Carlsbad, CA office* Meet the Team Join Cisco’s COG business unit as part of our dynamic Test Development team, where innovation and collaboration drive the success of our optical transceiver products. As a Test Development Engineer, you’ll work closely with cross-functional teams, including design, product engineering, quality, and applications—to develop, validate, and optimize production tests from NPI through the product lifecycle. Our team thrives on solving complex technical challenges, improving test coverage, and ensuring high-quality, reliable products reach our customers worldwide. Your Impact As a Test Development Engineer, you will play a key role in ensuring the performance, manufacturability, and quality of optical transceiver products. You will lead test development, validation, and characterization efforts from NPI through production, driving design-for-test decisions and optimizing test coverage. By analyzing test data, setting product limits, and collaborating with cross-functional teams, including product engineering, manufacturing, design, and applications, you will influence product performance, yield, and cost while supporting continuous improvement and failure analysis initiatives. • Develop test programs, validate, and characterize production tests for optical transceiver products at module level. • Influence NPI/design phases to optimize DFT/DFM, test coverage, calibration, and architecture decisions. • Monitor and sustain product flow in production with offshore manufacturing to meet cost, delivery, and yield targets. • Analyze characterization, qualification, and production data to set test limits, optimize yield, and improve test efficiency. • Provide cross-functional support for product debug, failure analysis, and continuous test process improvement. Minimum Qualifications • Minimum MSEE with 2+ years or BSEE with 4+ years of relevant industry experience • Strong scripting and automation skills in Python are required for module test program development • Use of AI in test program development and data analysis • Proficiency with statistical analysis methods/tools (JMP, Data Conductor, DataPower, Power BI), including GR, CpK, correlation, and SPC process control • Experience with semiconductor processes, optical/photonic components, and familiarity with QSFP MSA standards. Preferred Qualifications • Strong understanding of PCB design and review, configuration management systems (Agile/Omnify), and general FAB/semiconductor process fundamentals. • Proven ability to solve complex problems, influence cross-functional teams, and foster a collaborative, productive working environment. • Familiarity with bench equipment including BERT’s, optical switch, signal generators, power meters, oscilloscopes, and optical spectrum analyzers is desirable. • Product debug and failure analysis support for RMA as needed and use results to drive continuous test improvement. • Overseas production management preferred Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $134,300.00 to $195,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next • Additional paid time away may be requested to deal with critical or emergency issues for family members • Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: • .75% of incentive target for each 1% of revenue attainment up to 50% of quota; • 1.5% of incentive target for each 1% of attainment between 50% and 75%; • 1% of incentive target for each 1% of attainment between 75% and 100%; and • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $152,400.00 - $255,100.00 Non-Metro New York state& Washington state: $134,300.00 - $224,800.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
SUMMARY Overview of the position Receive and answer incoming consumer calls as outlined by TTA requirements. Assist in handling consumer e-mails, letters and social media inquiries. Receive, research and resolve customer inquiries, problems and complaints. Provide timely and accurate responses to the customer. Provide quality customer care as outlined by manager and other training staff. Be intimately involved in e-commerce and Upper Deck e-Pack™ product sales. Hand-write outgoing correspondence to customers through the Upper Deck Random Acts of Kindness program. Assist with entering hologram numbers and information into the Upper Deck Authenticated database. ESSENTIAL DUTIES AND RESPONSIBILITIES The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned. Receive and resolves customer inquiries and associated issues, ideas and complaints Is available to take high volumes of calls treating customers with dignity and respect Research and resolves product questions for direct and UD Store orders Assist customers with order status and claims on lost/damaged freight Partners with internal departments to determine answers to inquiries Identifies and reports upon significant reoccurring trends or issues in the marketplace, initiates recommendations for improvements daily Assists with the processing of credits and returns relating to direct and UD Store orders Maintains up-to-date working knowledge of the Company’s products, programs and policies and procedures along with general sports and entertainment information Runs point on customer engagement for social media platforms like Facebook, Twitter, Instagram or Snapchat Assists with filing, data entry, order entry, etc. Write at least one story for the Upper Deck Blog per quarter Identifies issues with customers who may be taking advantage of the Company’s products and programs Write at least five hand-written notes to customers per week as part of the Upper Deck Random Acts of Kindness program Assist with the Upper Deck Diamond Club & Volunteer Alliance customer engagement programs Able to travel on behalf of the company to attend company-sponsored trade shows Able to work nights and weekends potentially for overtime opportunities during peak times Document every customer interaction that occurs in Upper Deck databases INTERACTION This position will interact closely with the Manager of Customer Experience and departmental personnel along with related Company staff members and external parties. EDUCATION/YEARS EXPERIENCE High School Diploma or equivalent. College Degree preferred 1+ years of experience in the field of customer care or related area REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Strong knowledge of commonly used customer care and sales concepts, practices and procedures Experience in a call center with heavy call volume Ability to learn and apply advanced knowledge of the Company’s products to assist customers in purchasing decisions Excellent oral and written communication skills in English; additional languages a plus Solid working knowledge of social media platforms like Facebook, Twitter, Instagram and Snapchat Strong interpersonal, problem solving, customer care and relationship building abilities Strong organizational skills with the ability to handle multiple, high priority projects with keen attention to detail Professional demeanor; team player orientation, ability to interface with internal and external parties at all levels Rely on instructions and pre-established guidelines, works under immediate supervision while exercising minimal independent judgment Hands-on, energetic and motivated self-starter Ability to travel on behalf of the Company Highly accurate data entry abilities Typing speed 35+ wpm Proficiency in the following software or systems: MS Office (Word and Excel)
Introduction: Werfen Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care. Overview: Job Summary The Systems Integration Senior Manager at Autoimmunity (AID) is responsible for planning and managing the systems integration team to succcessfully meet company goals and customer needs. In conjunction with the Autoimmunity Leadership team, this position is responsible for developing strategies to meet company goals and ensure the highest quality Autoimmunity products. Fosters collaboration across teams to facilitate technical integration; oversees cohesive development and delivery of systems products. Responsible for building and leading a high performing team, and ensuring compliance with all Quality System and other regulatory, company and administrative requirements. Responsibilities: Key Accountabilities With company leadership, defines department priorities, develops implementation strategies, defines scope and performs capability analysis with the support of technical resources; maintains project plans, budgets and timelines to ensure success. Manages creation of System level Customer and Product requirements; manages Systems projects by engaging with partners and stakeholders; leads verifcation and validation efforts. Responsible for Systems development lifecycle (roadmap), including, but not limited to, requirements analysis and trade-offs, system level risk management, transitions to manufacturing, obsolescence management and discontinuation support. Sets firm direction and strategy for functional area, maintains industry expertise to remain current on relevant technologies. Reviews Scope of Work (SOW) from vendors and engineering partners, ensuring scope is feasible and manages project timelines, budgets and deliverables from partners. Ensures close collaboration, communication, and problem solving with key internal and external stakeholders. Leads team through project planning activities, including conducting team planning sessions, setting expectations, communicating milestones and deliverables, clarifying dependencies, leading issue resolution, and ensuring escalation protocols are followed. Works with internal teams to perform root cause analyses to resolve issues to optimize results and ensure project execution and accountability. Supports Systems Integration efforts, operational planning, execution and evaluation of projects. Leads Systems Integration meetings and workgroup sessions. Leads organizational change management activities, including communication, training, implementation and post-implementation support, for issue resolution and product enhancement. Acts as the main point of contact for Autoimmunity Systems Integration activities. Keeps Systems Integration team trained, engaged and accountable to meet project milestones. Performs other duties and responsibilities as assigned. Ensures team compliance with all applicable Standard Operating Procedures (SOPs), Work Instructions, (WI), Standard Work (SW), Quality System Regulations (QSR), as well as Environmental Health & Safety (EHS), Human Resources and other requlatory and company policies. Acts as a role model by reflecting Werfen Values in quality of work and professional relationship. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Networking/Key relationships AID R&D Teams AID Quality, Regulatory, Compliance Teams AID Finance team AID staff based in remote locations External partners Other Werfen departments and staff Qualifications: Minimum Education & Experience Education Bachelor’s degree in Bioengineering, Biomedical Engineering, Computer Science or related fields required; advanced degree preferred. Experience: 10+ years working in progressively increasingly levels of management and leadership within the life sciences technology environment required. At least 8 years experience leading and developing management direct reports required. Provide track record of building and managing successful business oeprations and high performing teams required. Extensive experience leading and managing successful large scale technology projects related to product development and enhancement. Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement. Skills & Capabilities Deep knowledge of system development, implementation and integration projects. Methodical approach to crafting and testing systems (instruement, software and reagents). Excellent organizational and communication skills. Strong critical thinking and decision making skills. Excellent project management skills and ability to prioritize tasks; agility to adjust to changing priorities. Excellent ability to self-manage and prioritize project schedules, work effectively in a collaborative style with internal and external customers, team members, senior leadership and customers. Strong understanding of life sciences related compliance requirements (e.g., US Quality System Regulations (QSRs), EU in vitro Diagnostics Regulations (IVDR), ISO and other regulations and standards). Understanding of employment laws and experience monitoring compliance and prevention of employee relations issues. Understanding of standard finance and budgeting processes, including profit and loss, balance sheet and budget management. Interpersonal and emotional intelligence skills to develop and lead a high performing team. Advanced ability to constructively prevent and resolve conflicts. Strong influencing and negotiation skills, while building collaborative relationships and maintaining strong, positive working relationships. Strong ability to independently identify, asses and mitigate business risks. Strong ability to apply sound, systematic problem-solving methodologies and root cause investigation to identify, prioritize, communicate, and resolve quality issues. Travel requirements Limited travel requirement, may require occasional travel, including international. Salary $140K-$195K Closing: If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Salary range $140K-$195K. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact [email protected] for assistance. We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team. www.werfen.com
Overview: Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It’s a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too. Foley & Lardner LLP’s San Diego office is currently seeking an experienced Technology Analyst to join our team. The right candidate will act as an interface to staff and attorneys to provide real-time technology problem analysis and resolution. This senior-level role is responsible for delivering local network and telephone support, as well as providing critical equipment provisioning support for attorneys traveling internationally. This position will support the technology needs of both the San Diego and Tokyo offices and requires a high degree of autonomy, sound judgment, and the ability to work effectively with limited supervision. The Analyst will deliver excellent customer service and technical support by answering questions, providing instructions, resolving concerns, and applying advanced troubleshooting skills to complex technology issues. This individual will serve as a regional technology leader and a key resource for end users and colleagues. Responsibilities: Troubleshoot network connectivity, hardware, software, and mobile technology issues Perform routine maintenance and repair of PCs, printers, and peripherals Install software, hardware, and peripherals Use imaging technology for desktop upgrades Update service records and end-user tickets Document solutions in the technology knowledge base Move, add, and make changes to equipment Administer telephone and voicemail systems, including moves, adds, and changes Perform basic file server administration, including managing the local backup process Rack network servers and UPS units as required Set up audio visual equipment, including video conference and projector equipment Interface with third-party service providers and other departments, as required Assist users with remote connectivity and mobile devices Provide critical equipment provisioning and support for attorneys traveling internationally Support the technology needs of both the San Diego and Tokyo offices, coordinating effectively across locations and time zones as needed Operate independently with minimal supervision while managing priorities and responding to business-critical needs Act as a change agent and catalyst of enthusiasm to create positive energy among co-workers and peers Lead major projects, provide project status reports, manage project timelines, and deliver on-time project implementation Act as a senior resource for escalated technical issues Maintain a high level of professional conduct Take initiative to increase technical knowledge and obtain applicable certifications Demonstrate advanced technical skills Qualifications: High School Diploma or equivalent required; Associate’s or Bachelor’s Degree in Information Technology or related field preferred Minimum of four (4) years of technology support experience required Experience supporting multiple offices, remote users, or geographically dispersed teams preferred Technical certifications, such as HDI Desktop Support Technician, A+, Net+, Security+, or Microsoft Desktop Support Technician preferred Strong problem-solving skills and the ability to assess problems and identify potential resolutions Superior written and verbal business communication skills #LI-Onsite Required Posting Language: Foley & Lardner LLP will consider qualified applicants with criminal histories in a manner consistent with California’s Fair Chance Act. In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley. San Diego - $77,300 to $108,200
POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant https://vimeo.com/showcase/5180017/video/347336392 MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures. Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains. Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging. Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards. Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures. Sets up and maintains the grab and go breakfast in accordance with brand standards. Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards. Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control. OTHER DUTIES Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements: KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Understand and communicate in English proficiently to interact with guests and associates. Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. Complete routine reports and correspondence. Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Apply good judgment at all times. Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds. Frequently required to bend and position self to access low areas. Frequently required to lift and/or move laundry and dishes up to 25 pounds. On occasion one must push/pull carts weighing up to 50 lbs. Occasionally required to traverse heights and remain stabilize while doing so. Frequently works in outside weather conditions (depending on hotel). Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. The work environment will typically be at moderate to loud noise levels. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Compensation: 17.75-18.00