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Responsible for supporting the development and execution of product strategies, marketing plans, promotional and advertising programs, as well as overseeing all aspects of product management, including. requirements definition, surgeon customer feedback, product messaging, product launch, sales force and customer engagement, and product forecasting to ensure that existing and new products meet ATEC goals and expectations. There is considerable interface with and support to Sales, Development, Finance, Supply Chain, Surgeon Education, Sales Training and other departments within the organization, as well as heavy interface with surgeon customers regarding both new product requirements and existing product support.` Essential Duties and Responsibilities Responsible for a portion of portfolio from helping define the product vision through launch for each product. Assists In developing marketing strategy by studying economic indicators; outlining the product requirements for surgery; tracking changes in supply and demand; identifying surgeon customers and their current and future needs Drives U.S. market share by developing marketing plans, meetings, and programs for each product, coordinating and assisting with training Develops sales collateral, efficient customer service processes, and short- and long-term product level forecasts to support assigned product line including independently holding sales calls. Leads labs with surgeon customers and sales team members Works with finance supply chain team to create and review product line forecasts Works with supply chain to review inventory position of product line at SKU level Supports the design, development and implementation of products and service lines on cross-functional teams. Assists in identifying priorities of present and future products by determining and evaluating current and future market trends Develops professional and technical knowledge by attending sales training; reviewing professional publications; establishing personal networks; participating in professional societies Participates in marketing events such as seminars, trade shows, and convention events including managing the travel and promotional budget Prepares sales forecasts Manages inventory of products Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of the spine market and the ability to continuously evaluate trends and adjust strategy to compensate and take advantage of shifts Excellent oral and written communication skills. Superior interpersonal skills. Ability to organize and prioritize workflow and to meet established timeframes. Ability to multi-task within a cross-functional team Strong attention to details. Ability to represent the company at a variety of business functions or situations in a professional and competent manner. Ability to perform multiple tasks in a fast-paced, team environment Ability to work under pressure. Able to travel between 15-40% Education and Experience Bachelor’s degree in Marketing or related field with minimum of 3 years of related experience in the Orthopedic Device or Life Sciences industry; or MBA and 2 years of Marketing experience preferred of education and experience. (Related experience ONLY includes the following Marketing Roles - Spine and if not then may consider a combination of these: Knee/Hip/Joint, Sports Medicine, Arthroscopic, Trauma (managing instrument sets). Sales experience is a plus, but without pure Marketing experience candidates will not be considered. Adept at both upstream and downstream marketing (especially in launching of new products). Life Science or medical device sales experience a preference to compliment Marketing foundation. Strong leadership skills, including prior experience leading/working on cross-functional product development teams; familiar with stage gate design control processes. Ability to and willingness to work at both the strategic and tactical level. Previous P&L and budgetary responsibility preferred or financial acumen. For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $75,000 to $100,000 Full-Time Annual Salary
Del Mar, United States of America | Full time | Field-based | R1484014 Job available in additional locations To be eligible for this position, you must reside in the same country where the job is located. Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. Essential Functions • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and Good Clinical Practice. • Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability. • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate. • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase. • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements. • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. • Collaborate and liaise with study team members for project execution support as appropriate. • If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis. • If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement. Qualifications • Bachelor's Degree Degree in scientific discipline or health care preferred. • Requires at least 2 years of year of on-site monitoring experience. • Equivalent combination of education, training and experience may be accepted in lieu of degree. • Good knowledge of, and skill in applying, applicable clinical research regulatory requirements. • i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. • Good therapeutic and protocol knowledge as provided in company training. • Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer and iPhone and iPad (where applicable). • Written and verbal communication skills including good command of English language. • Organizational and problem-solving skills. • Effective time and financial management skills. • Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $57,500.00 - $226,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Escondido, United States of America | Full time | Field-based | R1484014 Job available in additional locations To be eligible for this position, you must reside in the same country where the job is located. Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor requirements. Essential Functions • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and Good Clinical Practice. • Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability. • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate. • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase. • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements. • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. • Collaborate and liaise with study team members for project execution support as appropriate. • If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis. • If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement. Qualifications • Bachelor's Degree Degree in scientific discipline or health care preferred. • Requires at least 2 years of year of on-site monitoring experience. • Equivalent combination of education, training and experience may be accepted in lieu of degree. • Good knowledge of, and skill in applying, applicable clinical research regulatory requirements. • i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. • Good therapeutic and protocol knowledge as provided in company training. • Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer and iPhone and iPad (where applicable). • Written and verbal communication skills including good command of English language. • Organizational and problem-solving skills. • Effective time and financial management skills. • Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $57,500.00 - $226,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
The Order Processing Coordinator is responsible for processing pre and post surgery orders, credit memos and re-bills associated with customer orders. This position also assists in collecting all customer information needed to generate an invoice. This position supports compliance to applicable domestic and international regulatory medical device regulations such as Part 820, 1271, MDD 93/42/EEC, and ISO 13485:2003. Essential Duties and Responsibilities Processes the average number of post surgery orders per day that meets the current department standards with 100% accuracy. Processes the average number of direct hospital orders per day that meets the current department standards with 100% accuracy. Processes the average number of CBM orders per day that meets the current department standards with 100% accuracy. Processes the average number of loose inventory orders per day that meets the current department standards with 100% accuracy. Processes the average number of credit memos and re-bills each day that meets the current department standard. Communicates with sales to obtain information required to complete a sales order and generate an invoice. Provides timely and accurate information to all customer requests. Generates reports from ERP system and distributes as appropriate on a weekly, monthly, and quarterly basis. Attends product training sessions and maintains ongoing product knowledge. Attends ACE Spine Course and passes exam with a score of 90% or higher. Communicates with internal departments and external customers as appropriate. Maintains regular and consistent attendance, including adherence to shift schedule Performs other duties as assigned. Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Error free and efficient 10-key data entry skills Experience with data entry; medical device purchase order / sales order experience a plus Professional demeanor Detail oriented and thorough with procedure compliance Proficient in MS word, Excel, and Outlook Strong verbal and written communication skills Able to multi-task and work in a fast-paced, deadline driven environment Good organizational and time management skills Available to work over-time when necessary Education and Experience High School degree or equivalent A minimum of 1-2 years experience in data entry or order processing, preferably in the medical device and/or spine industry For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $24.00 to $26.00 Full-Time Hourly Range
Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals. At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees. With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive. We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career! ASSISTANT DIRECTOR, CLOUD AND IDENTITY SUMMARY: This Senior Engineer–level individual contributor leverages deep experience as a senior infrastructure engineer/administrator to provide technical leadership for Ionis’s cloud and identity platforms and drive modern infrastructure operations. The primary responsibility is to lead cloud engineering across Azure and AWS, manage enterprise identity and access with Okta, and support core infrastructure services for the broader environment. This position partners IT security and IT application owners to tackle complex, cross-functional challenges and deliver secure, scalable, and highly reliable services across the enterprise. This position will be on-site in our Carlsbad, CA location and open to flexible/hybrid schedule. RESPONSIBILITIES: Cloud Engineering & Operations Lead cloud engineering and operations for Azure (primary) and AWS (supporting), including platform administration, reliability, performance, and cost optimization. Design, implement, and manage Azure subscriptions across multiple regions, with a strong focus on scalability, availability, and security. Establish and maintain operational processes for monitoring, availability, incident response, and continuous service improvement. Cloud Architecture, Governance & Security Provide technical governance and oversight for Azure and AWS, ensuring alignment with enterprise architecture, security, and compliance standards. Partner with Information Security to design and implement cloud security controls, including Identity Access Management (IAM), network segmentation, logging, monitoring, and audit readiness. Collaborate with Information Security to design and enforce identity and access controls such as RBAC, conditional access, MFA, and privileged access management across cloud and enterprise applications. Identity Access Management Administer and enhance Okta workforce identity, including authentication, authorization, user lifecycle management, and access governance. Ensure identity platforms are secure, scalable, and aligned with Zero Trust and enterprise access strategies. Infrastructure and Platform Collaboration Support core infrastructure services—including networking, wireless, email/collaboration, storage, backup/restore, and VMware—in partnership with the broader infrastructure team. Partner with Data, Analytics, and Automation teams to ensure Azure data and analytics platforms (e.g., Azure Databricks) are designed, secured, and operated in alignment with enterprise cloud and identity standards. Strategy, Documentation and Leadership Develop technical roadmaps for cloud and identity platforms, translating business and regulatory requirements into scalable, sustainable solutions. Develop and maintain technical documentation, standards, and runbooks for cloud, identity, and core infrastructure platforms. Act as a senior individual contributor and technical mentor, influencing infrastructure, security, and application teams and driving operational excellence across services. REQUIREMENTS: Education and Experience Bachelor’s degree in computer science, Information Systems, Engineering, or a related field or equivalent work experience. 10+ years of progressive experience in cloud infrastructure, platform engineering, or related IT roles. 5+ years of hands-on experience with Microsoft Azure in an enterprise production environment. 3+ years of experience supporting identity and access management platforms such as Okta, Azure AD, or similar. Demonstrated experience defining cloud or identity architecture and technical standards Experience working in regulated, security-conscious, or highly available environments preferred Technical Skills Senior-level, hands-on experience operating Microsoft Azure in an enterprise environment (networking, compute, storage, identity, and PaaS services). Working knowledge of AWS core services, security architecture, and the shared responsibility model to provide guidance and oversight in a multi‑cloud environment. Enterprise experience administering Okta (or similar IdP) for workforce identity, including SSO integrations, lifecycle management, and access governance. Strong understanding of identity, authentication, authorization, RBAC, MFA, conditional access, and privileged access management across cloud and enterprise applications. Experience implementing cloud security controls such as IAM policies, encryption, logging, monitoring, and network security aligned to modern security/zero‑trust practices. Solid foundation in core infrastructure: Windows Server and Active Directory (AD, DNS, DHCP, Group Policy), enterprise networking (routing, switching, VPNs, firewalls, load balancers, wireless), VMware virtualization, and storage/backup platforms. Experience supporting Azure-based data and analytics platforms (e.g., Azure Databricks, Synapse, data lakes). Experience with infrastructure-as-code or automation tools (e.g., Terraform, ARM, CloudFormation, CI/CD pipelines). Ability to define standards and reference architectures, document designs and runbooks, and drive adoption across infrastructure, security, and application teams. Preferred Qualifications Experience supporting multi-cloud environments spanning Azure and AWS. Familiarity with cloud security frameworks, compliance standards, or audit readiness (e.g., SOX, SOC 2, ISO). Exposure to privileged access management (PAM), zero trust architectures, or advanced identity governance. Relevant certifications such as Microsoft Azure, AWS, or Okta certifications. Experience in life sciences, biotech, or other regulated industries. Please visit our website, http://www.ionis.com for more information about Ionis and to apply for this position; reference requisition #IONIS003874 Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits Full Benefits Link: https://ionis.com/careers#:~:text=Highly%20competitive%20benefits The pay scale for this position is $142,472 to $190,817 NO PHONE CALLS PLEASE. PRINCIPALS ONLY. Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers. #LI-Hybrid
Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals. At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees. With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive. We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career! DIRECTOR, TRADE & DISTRIBUTION SUMMARY: The Director, Trade & Distribution will play a critical role in the growth of Ionis and its transformation into a fully integrated biotechnology organization, by defining and leading Ionis’ U.S. Trade & Distribution strategy to ensure scalable, innovative, and compliant solutions that expand patient access and operational excellence across Ionis’ portfolio. This leader serves as the strategic architect of Ionis’ distribution network, driving long-term partnerships, data connectivity, and enterprise alignment to support Ionis’ evolution into a fully integrated biotechnology company. This position will report to the Executive Director, Trade & Distribution and may be located at our corporate headquarters in Carlsbad, California, our Boston office, or remote. RESPONSIBILITIES: Define, lead, and continuously evolve the strategic vision for Ionis’ Trade & Distribution ecosystem to ensure long-term scalability, efficiency, and patient access impact. Oversee and guide strategic partnerships with Specialty Distributors, Specialty Pharmacies, and other distribution entities, ensuring alignment with Ionis’ access strategy and operational excellence. Establish enterprise-level KPIs and governance frameworks to evaluate distribution performance, financial efficiency, and patient access metrics, delegating day-to-day execution through internal and external teams. Lead cross-functional collaboration across Supply Chain, Patient Services, Finance, and Commercial functions to ensure alignment between demand forecasting, fulfillment, and market access objectives for both pre- and post-launch products. Oversee functional budgets and financial performance, ensuring strategic investments in distribution partners and infrastructure are aligned with long-term corporate objectives. Serve as Ionis’ enterprise subject matter expert in distribution strategy, providing insight and guidance to executive leadership, brand teams, and cross-functional partners. Partner cross-functionally and cross-geographically to design and operationalize distribution models that accelerate successful brand launches and ensure optimal market readiness. Ensure governance and escalation frameworks are in place to manage channel partner performance, while focusing leadership attention on long-term system improvements and innovations. Lead development of advanced distribution analytics and reporting frameworks to provide actionable insights for field, access, and executive leadership teams. Oversee the communication strategy and compliance framework for all product and pricing notifications to distribution partners, ensuring accuracy, timeliness, and alignment with Ionis’ brand strategy. Represent Ionis as an executive leader and thought partner across key industry forums, trade organizations, and strategic alliances. Demonstrate executive presence and communication acumen with senior leadership, external stakeholders, and cross-functional teams. REQUIREMENTS: Undergraduate bachelor’s degree required, ideally in health sciences or business/marketing; MBA or other advanced degree preferred 15+ years of progressive leadership experience in pharmaceutical Trade & Distribution strategy and strategic account leadership, including enterprise-level influence and team leadership. Demonstrated experience in account leadership/development, leading strategic contracting, partnerships, and performance governance with major Specialty Distributors and Pharmacies. Proven success shaping distribution strategies for new product launches, ideally in rare or ultra-orphan markets. Deep expertise in the U.S. pharmaceutical distribution landscape, including regulatory frameworks, financial flow models, and channel economics across hospitals, specialty networks, and government programs. History of building and leading high-value partnerships with distribution and patient access entities, including Specialty Distributors, Specialty Pharmacies, and Wholesalers. Demonstrated skills in data analytics, business planning, negotiations, financial acumen, contract pull-through, and problem-solving Understanding of regulatory agency requirements or policies that govern drug distribution Demonstrated leadership excellence with the ability to influence across functions, drive alignment, and deliver enterprise outcomes. Proven record of setting strategic direction and driving execution through high-performing teams and partners. Highly organized and detail oriented, with strong presentation and writing skills, proactive communications Exceptional cross-functional communicator who embodies Ionis’ collaborative, innovative, and accountable culture. LEADERSHIP COMPETENCIES: Strategic foresight and systems thinking Organizational influence and executive communication Talent development and mentoring Culture champion and model of Ionis Core Principles Please visit our website, http://www.ionis.com for more information about Ionis and to apply for this position; reference requisition # IONIS003902 Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits Full Benefits Link: https://ionis.com/careers#:~:text=Highly%20competitive%20benefits The pay scale for this position is $174,000 to $200,000 NO PHONE CALLS PLEASE. PRINCIPALS ONLY. Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.
Carlsbad, United States of America | Part time | Field-based | R1526335 Job available in additional locations Internal Job Description Our MedTech Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system. The part-time, as-needed schedule for this opening will primarily be scheduled service appointments averaging 30 hours per week. This opening has potential to grow into supporting the dispensing system’s field service demand by traveling to customer sites as needed. Responsibilities: · Install software patch remotely and verify proper functionality post upgrade · Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies · Provides quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner · Effectively documenting all steps taken to service the request in the appropriate tracking system · Handles problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues to advanced team members or department management · Obtains and maintains proper vendor credentialing to service all customers in their respective coverage area as needed · Sets scheduled availability within systems so that notification of new work can be received Job Requirements: Associate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred. High school diploma and 1 year of related experience required Must have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems Must possess a valid driver’s license and reliable method of personal transportation to assigned sites Strong communication skills and ability to provide exceptional customer support required This position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required Must reside in the United States Preferred Experience: Experience as a military technician, in field service as a computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting a plus A+ certification preferred IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Benefits: This position is not eligible for our Medical Benefits. Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. *Please note: Due to the nature of this role, it is not eligible for Visa sponsorship. #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Carlsbad, United States of America | Part time | Field-based | R1526343 Job available in additional locations Internal Job Description Our MedTech Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system. The part-time, as-needed schedule for this opening will primarily be scheduled service appointments averaging 30 hours per week. This opening has potential to grow into supporting the dispensing system’s field service demand by traveling to customer sites as needed. Responsibilities: · Install software patch remotely and verify proper functionality post upgrade · Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies · Provides quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner · Effectively documenting all steps taken to service the request in the appropriate tracking system · Handles problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues to advanced team members or department management · Obtains and maintains proper vendor credentialing to service all customers in their respective coverage area as needed · Sets scheduled availability within systems so that notification of new work can be received Job Requirements: Associate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred. High school diploma and 1 year of related experience required Must have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems Must possess a valid driver’s license and reliable method of personal transportation to assigned sites Strong communication skills and ability to provide exceptional customer support required This position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required Must reside in the United States Preferred Experience: Experience as a military technician, in field service as a computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting a plus A+ certification preferred IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Benefits: This position is not eligible for our Medical Benefits. Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. *Please note: Due to the nature of this role, it is not eligible for Visa sponsorship. #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Carlsbad, United States of America | Part time | Field-based | R1526341 Job available in additional locations Internal Job Description Our MedTech Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system. The part-time, as-needed schedule for this opening will primarily be scheduled service appointments averaging 30 hours per week. This opening has potential to grow into supporting the dispensing system’s field service demand by traveling to customer sites as needed. Responsibilities: · Install software patch remotely and verify proper functionality post upgrade · Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies · Provides quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner · Effectively documenting all steps taken to service the request in the appropriate tracking system · Handles problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues to advanced team members or department management · Obtains and maintains proper vendor credentialing to service all customers in their respective coverage area as needed · Sets scheduled availability within systems so that notification of new work can be received Job Requirements: Associate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred. High school diploma and 1 year of related experience required Must have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems Must possess a valid driver’s license and reliable method of personal transportation to assigned sites Strong communication skills and ability to provide exceptional customer support required This position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required Must reside in the United States Preferred Experience: Experience as a military technician, in field service as a computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting a plus A+ certification preferred IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Benefits: This position is not eligible for our Medical Benefits. Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. *Please note: Due to the nature of this role, it is not eligible for Visa sponsorship. #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Carlsbad, United States of America | Part time | Field-based | R1526342 Job available in additional locations Internal Job Description Our MedTech Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system. The part-time, as-needed schedule for this opening will primarily be scheduled service appointments averaging 30 hours per week. This opening has potential to grow into supporting the dispensing system’s field service demand by traveling to customer sites as needed. Responsibilities: · Install software patch remotely and verify proper functionality post upgrade · Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies · Provides quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner · Effectively documenting all steps taken to service the request in the appropriate tracking system · Handles problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues to advanced team members or department management · Obtains and maintains proper vendor credentialing to service all customers in their respective coverage area as needed · Sets scheduled availability within systems so that notification of new work can be received Job Requirements: Associate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred. High school diploma and 1 year of related experience required Must have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems Must possess a valid driver’s license and reliable method of personal transportation to assigned sites Strong communication skills and ability to provide exceptional customer support required This position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required Must reside in the United States Preferred Experience: Experience as a military technician, in field service as a computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting a plus A+ certification preferred IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Benefits: This position is not eligible for our Medical Benefits. Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. *Please note: Due to the nature of this role, it is not eligible for Visa sponsorship. #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the Customer 1 st Manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Accept full responsibility for the operation of the entire store in the absence of the Store Manager, Co-Manager, and Customer 1 st Manager. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family! Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management. What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! High school diploma or equivalent Management experience Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, the transfer of all money to/from the registers and store safes, sales and cash items and records for the store. Manage scheduling of Front-end associates to provide adequate department coverage. Implement department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure that all Key Retailing standards and initiatives are maintained at all times. Perform effective Prime Time Store Walks for both Fresh and Non-Perishable Departments. Maintain in-stock conditions using the Computer Assisted Ordering system and replenish fast-moving items as business dictates throughout the day. Demonstrate basic knowledge of Store Financials including the Store Operating Statement, Key Card and the concepts of Gross Profit, Cost and Retail and basic math. Ability to make sound decisions in the store's best financial interests under pressure in a fast-paced environment. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Report all safety risks, issues, accidents and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation.
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: As Director of PPI Business System, you will implement Thermo Fisher Scientific's Continuous Improvement Business System across the Drug Substance Division. This leadership role guides strategic change, cultivates operational excellence, and develops a culture of continuous improvement to achieve business goals. Working closely with executive leadership, you will establish multi-year strategic roadmaps, guide process improvement initiatives, and support teams in lean methodologies. Your efforts will directly impact customer satisfaction, quality, productivity and growth while enhancing how we serve science globally. This position collaborates with business leaders to identify transformational opportunities, develop and execute improvement strategies, and build sustainable processes that enhance operational efficiency. You'll guide the PPI Steering Committee, manage an active pipeline of improvement projects, and facilitate adoption of lean management systems including tiered daily management, Gemba walks, and leader standard work. Through coaching and capability building at all levels, you'll help teams increase autonomy and facilitate positive change. RESPONSIBILITIES In collaboration with executive leadership, develop an operational excellence vision and strategy supporting the Division’s long-term goals. Coach leaders in communicating and deploying this operational excellence strategy, expectations of others, and associated improvement goals within their organizations. Prioritize opportunities for process improvement, cost reduction, and operational efficiency gains through data analysis, process mapping, and benchmarking. Implement operational excellence methodologies and techniques, such as Lean, Six Sigma, and Total Quality Management (TQM) to enhance overall performance. Develop the operational excellence capabilities of colleagues within the Division enabling them to proactively identify and implement improvements, coach them in implementing the associated principles, practices, and techniques. Develop and mature the business system leadership culture using various mentor tools and methodologies KPI Leadership, tiered daily management systems, Gemba walks, leader standard work, etc. Own the Divisional PPI Steering Committee to ensure there is an active pipeline of continuous improvement projects aligned to business priorities, metrics, and results. Partner with leaders to identify, monitor, and measure the appropriate key performance indicators (KPIs) and other metrics to track progress of improvement activities and proactively identify and drive corrective actions. Partner with business stakeholders and support functions (e.g. IT, Quality, etc.) to identify, evaluate, and deploy technology solutions that support operational excellence initiatives. Matrix leadership responsibilities for DSD site PPI leaders, direct managerial responsibility for divisional PPI leaders. Foster a culture of continuous improvement, innovation, and quality by engaging employees, promoting open communication, and recognizing achievements. Keep abreast of emerging trends, best practices, and regulatory requirements related to operational excellence, and ensure the organization remains compliant and competitive. Regularly report to the executive team on the progress of operational excellence initiatives and their impact on the organization's performance. Education Bachelor’s degree in engineering, science, operations or business. Masters degree preferred, but not required. Experience 10+ years of related experience leading operational excellence, process improvement, or quality management in a large, complex organization. Black-belt Certification in Lean, Six Sigma, or other recognized operational excellence methodologies. Practical experience as a Six Sigma Black Belt with the use of statistical software, such as Minitab and/or R, as well as emerging technologies like AI models, to create and analyze technical data to drive improvements. Experience leading kaizen events including elements such as standard work, process design, SIPOC, strategy deployment, A3 Thinking, value-analysis/value engineering, error-proofing, material flow, Heijunka, and kanban. Proven track record in moving strategy into action and delivering measurable business results through the implementation of operational excellence initiatives. Strong analytical, problem-solving, and data-driven decision-making skills. Excellent communication, facilitation, and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels. Demonstrated experience in change management and leading cross-functional teams. Proficient in using data analysis and visualization tools (e.g., Tableau, Power BI). Experience in deploying technology solutions to support operational excellence initiatives is a plus. Understanding of industry-specific regulations and best practices related to operational excellence. Understanding of applicable regulatory requirements and industry guidance (esp. FDA, EMA, ICH, ISPE). Audit experienced is preferred. Knowledge, Skills, Abilities Ability to build strong relationships and influence internal functions, leaders and customers. Strong interpersonal and communications skills and ability to present to customers and senior management. Ability to define strategies, manage complex issues, and set goals for others. Ability to lead a team by driving accountability, performance, and engagement. Ability to dig into details, quickly get to the essence, and bring people together to act. Strong business acumen with a track record of sound decision-making. Ability to develop and implement processes and systems in a dynamic environment. Travel 25-50% We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Compensation and Benefits The salary range estimated for this position based in Massachusetts is $160,100.00–$213,400.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards