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La Jolla 9500 Gilman Drive, San Diego, CA 92093, United States Payroll Title: BLANK AST 3 Department: Alumni Hiring Pay Scale $30.89 - $34.62 / Hour Worksite: Campus Appointment Type: Career Appointment Percent: 100% Union: CX Contract Total Openings: 1 Work Schedule: Days, 8 hrs/day, Monday - Friday #141784 Administrative Operations Assistant Filing Deadline: Fri 10/30/2026 UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. UCSD Layoff from Career Appointment: Apply by 10/21/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. DESCRIPTION DEPARTMENT OVERVIEW UC San Diego Advancement's dynamic team inspires, builds and nurtures relationships with our community — alumni, students, faculty, staff and other members of the Triton family — that increase engagement with and philanthropic support for the university. UC San Diego Alumni Relations, a key unit within Advancement, fosters lifelong connections between alumni and the university. Guided by our values of collaboration, innovation, joy, community, and respect, Alumni Relations develops strategic, data-driven initiatives that empower alumni to engage with UC San Diego and each other throughout their lives. For the first time in the University's history, our alumni will have a home at the Triton Alumni and Welcome Center (TAWC). The TAWC is the front porch for alumni and we will welcome our alumni back to their alma mater and engage with them in new and exciting ways during our Decade of Alumni. POSITION OVERVIEW The Administrative Operations Assistant serves as the operational backbone of the UC San Diego Alumni Relations department, providing comprehensive administrative support that advances alumni engagement during the Decade of Alumni. Reporting directly to the Senior Executive Director, Alumni Engagement, with a dotted-line relationship to the Assistant Vice Chancellor, Alumni Relations, this position plays a central role in the day-to-day management of the alumni spaces/floors in Triton Alumni and Welcome Center (TAWC), serving as the first point of contact for alumni, guests, and campus partners. The incumbent manages a broad portfolio of responsibilities, exercising independent judgment to determine and prioritize daily workload in order of urgency and importance, spanning office operations, scheduling and logistics, financial processing, human resources coordination, event support, data stewardship, and student worker supervision. This role requires a high degree of professionalism, sound judgment, and discretion, and serves as a critical liaison between Alumni Relations and university departments including Human Resources, the Advancement Business Office, University Centers, and Information Technology. The Administrative Operations Assistant is expected to contribute to process improvements and operational efficiencies that support a dynamic, mission-driven team committed to building lifelong connections between UC San Diego and its global Triton community. Position is full time, 5 days a week, on-site, in-person. QUALIFICATIONS Demonstrated experience and proven ability to function at a high administrative level in providing executive level support while representing the University's best interests at all times. Proficiency in adapting computer software programs to meet needs of office. Proficient in the use of software applications necessary in administrative work, including database to retrieve current and historical information to compile reports and briefings, spreadsheets, and graphics programs and the ability to implement new systems to increase productivity, using e-mail, word processing, spreadsheet, and calendar applications. Demonstrated interpersonal and oral skills with the ability to interact in a positive manner with diverse and demanding clientele, volunteers, prominent social, business, and campus administrators, using a high degree of tact, diplomacy, and discretion, with emphasis of flexibility and professionalism. Demonstrated writing/composition/spelling/proofreading skills; excellent understanding of the rules of English grammar and syntax, to write clear, concise correspondence and briefings. Strong working knowledge of Excel in creating extensive and complex budget and financial reports. Proven excellent organizational skills. Demonstrated ability to prioritize workload, meet deadlines, and work with frequent interruptions under constantly changing priorities in a fast-paced operation while exhibiting extreme attention to detail and high degree of accuracy at all times. Experience arranging travel, including making arrangements for transportation and lodging, preparing itineraries, processing expense reimbursement and purchase orders. Demonstrated ability to interact with courtesy and professionalism with a wide range of people from diverse backgrounds, both in the community and within the UC system. Ability to encourage and develop a collaborative and positive environment among colleagues. Resourcefulness in independently finding appropriate solutions to complex problems, operational and administrative, and use of initiative in implementing solutions or making recommendations. Ability to anticipate problems and take necessary actions to mitigate potential negative effects. Proven ability to utilize total quality service as a work philosophy; demonstrated willingness to work as part of a team. Demonstrated high degree of integrity, dependability, use of sound judgment, diplomacy and resourcefulness, with a strong work ethic. Demonstrated ability to operate office equipment proficiently, including copiers, scanners, and fax machines; demonstrated expertise in PC based computer software. Demonstrated knowledge of accounting principles and practices for financial analysis of budgets. Experience in producing financial and expense reports, purchasing, accounting. Skill to monitor financial activities and transactions for report generation, purchasing, travel vouchers, accounts payable, and accounts receivable. Experience and ability to keep easily accessible and organized records and files. Experience arranging complex meetings with internal and external attendees, coordinating logistics for special events, arranging catering, a/v needs, and ensuring clear communication with all attendees. Demonstrated competency and commitment to equity, diversity and inclusion. Ability to initiate and track projects and issues from inception to completion. SPECIAL CONDITIONS Position is full time, 5 days a week, on-site, in-person. Must have access to reliable transportation. Occasional evenings and weekends may be required but under the CX guidelines and with pre-approval from supervisor. Must be willing and able to travel. Overtime and weekends may be required. Job offer is contingent upon satisfactory clearance based on Background Check results. Pay Transparency Act Annual Full Pay Range: $64,498 - $92,436 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $30.89 - $44.27 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Prospective employees who are ordinarily residents in Iran or who are physically located in Iran are generally not eligible to for employment per suspension of General License G on 24 August 2026. If you have ever resided in Iran or have an Iranian passport and would like to confirm your eligibility, please contact [email protected] for consideration of your particular circumstances. Job Details Date Posted 10/16/2026
The Sr. Product Quality Manager serves as the designated Quality representative for assigned API products and client programs from development through commercialization and lifecycle management. The position serves as the Voice of Quality on cross-functional teams and acts as the primary quality interface between Bachem and its clients. The Sr. Product Quality Manager provides strategic and technical quality oversight throughout the product lifecycle, ensuring manufacturing processes, analytical methods, validation activities, technology transfers, specifications, and control strategies remain compliant, scientifically sound, and aligned with regulatory expectations. The position focuses on strategic product quality leadership, serving as the Quality lead for complex development and commercial products and as a subject matter expert during client audits and regulatory inspections. The role leads complex risk assessments and control strategy development, drives quality strategy for commercial launches, and advances product lifecycle management initiatives across the product portfolio. What you will do Product Lifecycle Management: Serve as the Quality representative for assigned products across the lifecycle from development through commercialization and post-approval changes. Support product quality strategy and lifecycle management activities. Assess quality and compliance risks associated with process, analytical, specification, and supply chain changes. Support annual product reviews and ongoing product quality evaluations. Client & Project Team Leadership: Serve as the Voice of Quality on assigned project teams. Act as primary quality liaison with external clients. Communicate quality updates, risks, mitigation plans, validation status, and product quality issues to clients. Participate in governance meetings and technical reviews. Technology Transfer: Review and approve: Technology Transfer Plans, Technology Transfer Protocols, and Technology Transfer Reports. Support internal and external technology transfer activities. Ensure quality considerations are incorporated into control strategies and transfer packages. Validation Oversight: Review and approve: Process Validation Protocols and Reports, Continued Process Verification (CPV) Plans and Reports, Cleaning Validation Protocols and Reports, Analytical Method Validation Protocols and Reports, and Equipment Qualification documentation, as appropriate. Continual Process Verification (CPV): Support establishment and maintenance of product-specific CPV programs. Review process performance data and quality trends. Evaluate process capability and product quality trends. Partner with Manufacturing, Tech Ops, Engineering, and QC to identify opportunities for process improvement. Support investigation of adverse process trends and implementation of preventive actions. Product Risk Management: Participate in Quality Risk Management activities. Lead or facilitate product-specific FMEAs. Support development of: Manufacturing process controls, Critical process parameters (CPPs), Critical quality attributes (CQAs), and Control strategies. Participate in cross-functional reviews supporting creation and revision of batch production records. Specifications and Control Strategy Development: Provide quality oversight for: Raw material specifications, In-process specifications, Intermediate specifications, and API release specifications. Support specification establishment and lifecycle management. Ensure specifications remain scientifically justified and aligned with process capability, validation data, and regulatory commitments. Review specification revisions and associated change controls. Partner with QC, Analytical Development, Regulatory Affairs, and Tech Ops on specification strategy. Regulatory Support: Support preparation for regulatory inspections and client audits. Review product-related regulatory submissions. Assess quality impact of regulatory commitments and post-approval changes. Participate as product quality SME during inspections. Qualifications Bachelor's Degree in a Science related field required Master's Degree in a Science related field preferred 10-15 years GMP experience required and 8+ years peptide/API manufacturing experience preferred and Must have skills for the critical assessment of SOP’s, investigations, and project protocols for content that will meet compliance requirements Ability to prepare reports for internal metrics and technical content and critically evaluate data summaries and conclusions Must have competence of cGMPs, 21CFR 210, 211, ICH Q7 and USP-NF Strong working knowledge of Risk Management Must possess strong skill set to create charts and graphs using Excel Excellent written and oral communication skills Proficient computer knowledge, including Microsoft Word, Excel and PowerPoint Ability to effectively organize, multitask, and work in a fast-paced, deadline driven work environment Ability to successfully manage without authority in a cross-functional matrixed environment Ability to communicate in a proactive and solution-focused manner, including keeping management aware of potential issues Detail oriented with the ability to troubleshoot and resolve technical and analytical problems Ability to work independently and manage one’s time Base Annual Salary Range: $104,130 - $143,179 Placement of new hires in this wage range is based on several factors including education, skill sets, experience, and training. Total Rewards We offer all Team Members a total rewards package including competitive pay, annual performance bonus, a generous benefit package with comprehensive Medical/Dental/Vision coverage, 401(k) plan with employer contribution, and paid vacation, personal and sick days. Corporate Social Responsibility Bachem takes responsibility for future generations by a careful handling of resources and avoiding environmental risks. We continually improve our ecological performance and develop and implement new approaches for enhancing employees’ environmental awareness. EcoVadis has awarded Bachem Gold Medal status in their assessment of Bachem. Bachem Americas is an Equal Opportunity Employer As an equal opportunity employer, we celebrate the diversity of our team and are committed to building an inclusive workplace where individuals are hired and advanced based on merit, skills, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status. At Bachem, you’ll find a diverse, multicultural team. The (a) in the job title stands for all. We welcome applications from all candidates. What matters are your skills and motivation—regardless of age, gender, background, religion, or sexual orientation. Please note: unsolicited resumes from recruitment agencies will not be considered. Nearest Major Market: San Diego
Opening Type: Business Professionals Department: Attorney Recruiting Employment Type: Full-Time Temporary Location: San Diego 12235 El Camino Real San Diego CA 92130-3002 US 858-350-2300 Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. Our Attorney Recruiting team is the first point of connection between the firm and the next generation of legal talent. We build relationships with law schools, host and interview prospective associates, and run programs that help new attorneys feel at home from their first day, from fall associate integration events to our summer program. As we head into a busy hiring season, our San Diego office is looking for a polished, organized, and event-savvy Temporary Attorney Recruiting Coordinator. We seek candidates who will work collaboratively with a team, while also handling individual responsibilities and adapting to rapidly changing priorities. The Attorney Recruiting Coordinator will work closely with the Attorney Recruiting team, San Diego hiring partners, and office manager to rollout initiatives and hire highly talented and diverse attorneys. This position is eligible for a hybrid work schedule. Responsibilities Work closely with the Law School Attorney Recruiting Senior Manager to plan summer program efforts for the San Diego program. Work closely with the IP Attorney Recruiting team to plan, coordinate and lead patent agent recruiting events in the San Diego region. Coordinate and oversee all administrative aspects involved in on-campus, entry level, lateral and patent agent recruiting, including registering for on-campus interview programs and job fairs, scheduling interviews, monitoring candidates throughout the process, preparing and sending offer letters, coordinating follow-up efforts and onboarding process for the San Diego office. Work with Career Services professionals, law school student groups, affinity groups and other educational institutions (including hosting and coordinating events in the office and on-campus for assigned schools) to advance the Firm’s recruiting strategies. Collaborate with administrative departments on onboarding and integrating new hires, including coordinating new associate integration activities for the San Diego summer, fall, lateral and patent agent hires. Maintain recruiting records and generate viRecruit and Workday reports. Qualifications Bachelor’s degree preferred. 2+ years of professional recruiting experience, preferably in a law firm or professional services firm. Event planning or logistics experience strongly preferred Knowledge of the attorney recruiting process and legal employment issues. Ability to set priorities, work independently and handle a variety of duties effectively under time constraints. Ability to understand unconscious bias and its effect on recruiting and hiring. Excellent interpersonal skills with the ability to work well with all levels of firm personnel as well as external clients, including search firms and vendors. Effective written and verbal communication skills. Superior analytical, attention to detail, planning and organizational skills. Highly motivated and creative with ability to make sound business decisions. Ability to handle confidential and sensitive information with the appropriate discretion. Proficient with MS Office and applicant tracking systems, preferably Workday and viRecruit. Reliable transportation strongly preferred, as event support involves travel around San Diego and occasionally to the LA area. The primary location for this job posting is in San Diego. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate’s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows: $26.97 – $36.49 per hour. Equal Opportunity Employer (EOE).
ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES Manage full-cycle Accounts Payable activities, including invoice processing, coding, approvals, matching, posting, payments, reconciliations, accruals, and period-end close. Independently manage complex, high-volume, high-dollar, or operationally critical vendors, ensuring invoices, credits, payments, and open items are processed accurately and timely. Analyze and resolve invoice, purchase order, receipt, pricing, tax, duplicate payment, credit, and payment application discrepancies; identify root causes and coordinate sustainable solutions. Reconcile vendor statements and assigned accounts, research aged or unusual balances, unapplied credits, and unrecorded liabilities, and drive timely resolution. Serve as the primary contact for assigned strategic vendors, monitor account and payment risks, and escalate issues affecting supply, service continuity, reporting, or operations. Prepare and support scheduled and special payments, including checks, ACH, wires, and automatic EFT transactions, under approved procedures and controls. Complete month-end, quarter-end, and year-end activities, including accrual support, journal entries, account reconciliations, open-item clearing, and reporting deadlines. Review AP aging and exception reports for assigned vendors and take corrective action as appropriate. Maintain and validate vendor master data and sensitive changes in accordance with documentation, approval, segregation-of-duties, and fraud-prevention controls; promptly escalate exceptions. Support vendor tax withholding and annual 1099 reporting compliance. Support Concur users and audit expense reports and P-Card transactions for approvals, business purpose, receipts, coding, and policy compliance; investigate and resolve exceptions. Participate in AP system testing, automation, integration, cleanup, and other projects or ad hoc assignments. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Thorough knowledge of full-cycle Accounts Payable, purchase-to-pay processes, vendor management, payment processing, coding, accruals, internal controls, and period-end close. Ability to independently manage complex vendors, resolve non-routine discrepancies, and identify operational, financial, compliance, and fraud risks using sound judgment and root-cause analysis. Strong analytical, reconciliation, and problem-solving skills with excellent attention to detail and accuracy. Clear, professional communication and customer-service skills across vendors, team members, and stakeholders. Ability to prioritize a significant workload, meet close and payment deadlines, and work independently with limited supervision. Intermediate to advanced Excel skills, including lookups, PivotTables, data analysis, and large-data-set reconciliations. Strong ERP and workflow system skills; experience with SAP, Concur, Kofax Process Director, corporate card platforms, or similar tools is preferred EDUCATION AND EXPERIENCE High school diploma or equivalent required; coursework or training in accounting or finance required. Associate or bachelor’s degree in accounting, Finance, Business, or a related field preferred. Minimum five years of progressively responsible, full-cycle Accounts Payable experience, including direct experience managing complex vendor accounts, reconciliations, vendor master maintenance, and month-end close activities. Experience in a high-volume, multi-entity, multinational, consumer products, manufacturing, apparel, retail, or shared-services environment preferred. PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software. DISCLAIMER This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy. DE&I and EEOC: Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you. ARE YOU READY TO MAKE THE TURN? APPLY TODAY! 25.29 - 31.61 - 37.93 USD Hourly
Opening Type: Business Professionals Department: Attorney Recruiting Employment Type: Full-Time Temporary Location: San Diego 12235 El Camino Real San Diego CA 92130-3002 US 858-350-2300 Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. Our Attorney Recruiting team is the first point of connection between the firm and the next generation of legal talent. We build relationships with law schools, host and interview prospective associates, and run programs that help new attorneys feel at home from their first day, from fall associate integration events to our summer program. As we head into a busy hiring season, our San Diego office is looking for a polished, organized, and event-savvy Temporary Attorney Recruiting Coordinator. We seek candidates who will work collaboratively with a team, while also handling individual responsibilities and adapting to rapidly changing priorities. The Attorney Recruiting Coordinator will work closely with the Attorney Recruiting team, San Diego hiring partners, and office manager to rollout initiatives and hire highly talented and diverse attorneys. This position is eligible for a hybrid work schedule. Responsibilities Work closely with the Law School Attorney Recruiting Senior Manager to plan summer program efforts for the San Diego program. Work closely with the IP Attorney Recruiting team to plan, coordinate and lead patent agent recruiting events in the San Diego region. Coordinate and oversee all administrative aspects involved in on-campus, entry level, lateral and patent agent recruiting, including registering for on-campus interview programs and job fairs, scheduling interviews, monitoring candidates throughout the process, preparing and sending offer letters, coordinating follow-up efforts and onboarding process for the San Diego office. Work with Career Services professionals, law school student groups, affinity groups and other educational institutions (including hosting and coordinating events in the office and on-campus for assigned schools) to advance the Firm’s recruiting strategies. Collaborate with administrative departments on onboarding and integrating new hires, including coordinating new associate integration activities for the San Diego summer, fall, lateral and patent agent hires. Maintain recruiting records and generate viRecruit and Workday reports. Qualifications Bachelor’s degree preferred. 2+ years of professional recruiting experience, preferably in a law firm or professional services firm. Event planning or logistics experience strongly preferred Knowledge of the attorney recruiting process and legal employment issues. Ability to set priorities, work independently and handle a variety of duties effectively under time constraints. Ability to understand unconscious bias and its effect on recruiting and hiring. Excellent interpersonal skills with the ability to work well with all levels of firm personnel as well as external clients, including search firms and vendors. Effective written and verbal communication skills. Superior analytical, attention to detail, planning and organizational skills. Highly motivated and creative with ability to make sound business decisions. Ability to handle confidential and sensitive information with the appropriate discretion. Proficient with MS Office and applicant tracking systems, preferably Workday and viRecruit. Reliable transportation strongly preferred, as event support involves travel around San Diego and occasionally to the LA area. The primary location for this job posting is in San Diego. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate’s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows: $26.97 – $36.49 per hour. Equal Opportunity Employer (EOE).
Performs necessary duties to set up, operate conventional machines and welders in a safe, clean, and productive environment. Essential Duties and Responsibilities Ability to appropriately fixture and TIG weld stainless steel components using manual torch Sets up and operates conventional milling and lathe machines to produce prototypes and small runs of parts with medium to high complexity Maintains equipment including machines, measuring tools Keeps work area safe and clean Reads, comprehends, and understands blueprints, sketches, and verbal instruction Uses standard shop measuring tools such as calipers, micrometers, height gauges, and optical comparators. Continually demonstrates the ability to set up and run close tolerance machined parts of titanium, plastic’s and stainless steels using standard shop machine tools such as lathes, milling machines, and surface grinders in a fast pace environment Sharpens cutting tools and maintains equipment as required Ability to work with minimal Supervision/Direction Other duties as assigned Requirements Must be able to read and understand blueprints and written/verbal instructions Must have basic general machine shop mathematics Must possess mechanical aptitude skills Education and/or Experience: 0–2 years of experience with manual mills and lathes Certifications, Licenses, Registrations: TIG welding certification and/or training required Equal Employment Opportunity & Other Disclosures ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). At this time, ATEC Spine does not sponsor employment visas for this position. Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $24 - $28 Full-Time Hourly Salary
The Manager, Sales Operations and Support provides tools and services required for executing our strategy and supporting our global sales force including analytics, presentations, revenue forecasting, sales channel focus initiatives, sales channel on-boarding, sales reporting and sales communication. Essential Duties and Responsibilities Manage and coordinate planning efforts, ensuring alignment between Senior Management, Sales, Marketing, Operations, Finance and other key stakeholders. Areas of focus: developing a world-class process that effectively meets its business requirements and delivers ongoing improvements to forecasting process. Support with the development of Sales long-term strategy including 3-year plans and strategic investments. Manage the annual business plan process with our Business Units and Reps, including creating templates, setting targets, managing timelines, field training and real time tracking of results throughout the year. Plan, manage and execute Sales Monthly and Quarterly field communication. Assist with the development of presentations, including preparation of PowerPoint slides, researching topics, analytics, etc. Coordinates the accumulation and compilation of materials for meetings and other purposes, including sales meetings, monthly management meetings, monthly management reports, etc. often combining department specific materials into a single operations document; ensures reports are received and turned in on time; may provide input into format and layout of graphic presentation of data; may create notebooks for all data presented. Interact with, and provide support for Sales EVP, Sales Leadership Team, Direct Sales Representatives and ATEC Sales Agents. Manage data, systems and reporting across SAP, Power BI and SalesForce.com. Assist in the planning, execution and training of new systems and processes. Create, maintain and report on new insightful metrics and analysis. Manage Vertical Strategy process including identifying key targets, tracking actual performance and driving activity and engagement with the Sales team Drive business review with Sales Leadership on a monthly & quarterly bases Seeks and maintains a comprehensive understanding of company and departmental policies and procedures in order to effectively and efficiently conduct duties and responsibilities; may advise individuals inside and outside the organization of the executive's views on major policies or issues; sets priorities independently. Supervisor Responsibilities: Manage, coach, and develop team members to strengthen analytical, process, and systems expertise. Prioritize and assign workload to align with business goals, sales cycles, and revenue targets. Support hiring, onboarding, and training for new team members within Sales Operations. Communicate team updates, key insights, and recommendations to senior leadership. Foster a high-performing, solutions-oriented team culture that drives operational excellence and supports company growth. Requirements Must have strong leadership abilities and strong organization, interpersonal, communication analytical and presentation skills. Ability to multi-task and work well under pressure. Demonstrated creative thinking. Must have business operations experience, primarily with project management and implementing process improvements. Must have experience using analytics to determine root causes and identify solutions. Demonstrated ability to understand the sales process and experience working with the field sales organizations. This position requires 10% - 25% travel. Demonstrated ability in creating a customer focused culture. Experience with Microsoft Office with specific expertise using Powerpoint. Education and/or Experience: BA/BS degree or equivalent 3-5 years experience, preferably in a medical device field required. Masters degree preferred. Equal Employment Opportunity & Other Disclosures ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws. For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). At this time, ATEC Spine does not sponsor employment visas for this position. Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. Salary Range Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $120,000 - $140,000 Full-Time Annual Salary
General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies. We are looking for a highly creative and technically skilled Multi-Media Video Editor to join our Visual Communications Team. You’ll play a key role in shaping the visual storytelling of our brand, campaigns, and content across various platforms. From concept to final cut, you will oversee the post-production process, working closely with producers, designers, and motion graphics artists to deliver high-quality, engaging video content. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. DUTIES AND RESPOSIBILITIES: Lead the editing and post-production of video projects, including promotional videos, branded content, product videos, social media assets, and long-form content. Interpret creative briefs, scripts, and storyboards into polished final products. Collaborate with leadership, customers, producers, and motion graphics artists to ensure the vision is fully realized. Maintain high editorial standards in pacing, storytelling, sound, and visual effects. Provide creative input during pre-production and production phases. Manage and organize video assets, project files, and media archives. Color grade footage to maintain consistency and align with brand aesthetics. Stay current with industry trends, editing techniques, and emerging technologies. We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply. Job Qualifications Typically requires a two-year degree in a related discipline or trade school equivalent and twelve or more years of experience in a related field. Equivalent related work experience may be substituted in lieu of education. 5+ years of hands-on professional video editing experience, ideally in an agency, media, or fast-paced in-house environment preferred. Bachelor’s Degree in one of the following fields: Film & Television Production, Digital Media or Multimedia Arts, Video Production, Communication Arts, Graphic Design or Visual Communications Expert in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Audition). Experience with DaVinci Resolve or Final Cut Pro is a plus. Strong storytelling abilities and a keen eye for detail, pacing, and tone. Ability to work under tight deadlines and manage multiple projects simultaneously. Experience with high-volume content production. Strong communication and collaboration skills. A strong portfolio/reel showcasing advanced storytelling, pacing, sound design, graphics, and finishing skills. Experience with color correction, audio mixing, and motion graphics integration. • Familiarity with camera formats, production workflows, and on-set experience is a plus. Proficient motion graphics or animations skills Additional Certifications & Specialized Training (Not strictly required, but highly valued) Adobe Certified Professional (Premiere Pro, After Effects) DaVinci Resolve (Color Grading) Certification Motion Graphics or VFX short courses (School of Motion, FXPHD, etc. Job Category Marketing Experience Level Senior (8+ years) Workstyle Hybrid Full-Time/Part-Time Full-Time Hourly Pay Range Low 90,500 Pay Range High 155,375 Travel Percentage Required 0% - 25% Relocation Assistance Provided? No US Citizenship Required? Yes Clearance Required? No Search Jobs at | General Atomics and Affiliated Companies
About Ligand Ligand Pharmaceuticals is a biopharmaceutical company focused on developing or acquiring technologies that help pharmaceutical companies develop medicines. Ligand's business model is built around creating and acquiring royalty-generating assets, partnering with a broad range of pharmaceutical and biotech companies to advance drug development programs, and generating long-term, diversified royalty revenue. Culture Statement Ligand has a culture that reflects its distinctive position as Biopharma's Technology and Capital Partner, combining entrepreneurial biotechnology innovation with the analytical rigor required for sophisticated investment decisions. The organization values independent thinking, intellectual honesty, and initiative. Professionals are expected to be direct but polite, curious, and able to navigate complexity. Team members possess exceptional analytical capabilities, applying technical knowledge and numerical fluency to deliver results based on hard work and an unwavering focus on outcomes. What distinguishes Ligand is the ability to balance short-term execution with long-term strategic vision, encouraging insightful analysis and independent thinking that sometimes leads to contrarian positions. It allows Ligand to identify valuable opportunities before they gain broad market recognition and pursue superior risk-adjusted returns. The company values external awareness, agility, and responsiveness. Ligand expects team members to develop industry knowledge and relationships that lead to new opportunities and deliver results. While we seek individual excellence, the culture emphasizes collaboration in the pursuit of exceptional outcomes. Our mission is important to patients, as we fund and invest in life-changing drugs that deliver highly positive impact to severe and life-threatening diseases. Ligand seeks motivated individuals ready to apply analytical skills, navigate complexity, and contribute to shaping biotechnology's future through strategic partnerships and capital investment. ROLE PURPOSE Lead Ligand’s information systems, data, analytics, and artificial intelligence strategy and execution reporting to the CFO. This role converts business needs into secure, scalable technology and data solutions that improve productivity, decision-making, risk management, and long-term value creation. The position partners with senior leaders and functional teams to prioritize investments, strengthen governance, drive adoption, and measure business impact. Work Location: This position may be based in either San Diego, CA, or Boston, MA. Key Responsibilities Technology, AI & Data Strategy Develop and execute an integrated information systems, data, analytics, and AI strategy aligned with Ligand’s business priorities and growth objectives. Advise senior leadership on technology investments, enterprise platforms, automation, analytics, emerging technologies, and related risks. Partner with business leaders to identify, prioritize, and deliver practical solutions with measurable operational and financial impact. AI, Automation & Analytics Lead the full lifecycle of AI, automation, and analytics initiatives, from business case and pilot through implementation, adoption, monitoring, and scale. Establish responsible AI practices covering model development, security, privacy, legal review, governance, and appropriate use. Build organizational capability and adoption through clear change management, training, and user-centered implementation. Define and report metrics for adoption, performance, return on investment, and business outcomes. Data Strategy, Governance & Architecture Establish fit-for-purpose data governance standards for data quality, classification, ownership, access, lineage, metadata, retention, security, and compliance. Assess the current data and analytics environment and define a scalable target architecture that supports reporting, advanced analytics, and AI. Oversee data models, integration patterns, data pipelines, storage solutions, and data products to ensure reliable and efficient access to information. Advance self-service reporting and analytics while maintaining appropriate controls and data integrity. Enterprise Systems & Infrastructure Partnership Lead or support the selection, implementation, integration, optimization, and adoption of enterprise platforms across finance, investments, customer relationship management, human resources, legal, reporting, collaboration, and analytics. Partner with infrastructure, cybersecurity, and enterprise architecture resources to ensure solutions are secure, resilient, interoperable, and aligned with technology standards. Oversee monitoring, availability, performance, and continuous improvement for data and AI platforms. Cybersecurity, Risk & Compliance Oversee or coordinate technology risk, cybersecurity, data protection, business continuity, disaster recovery, and incident response activities. Ensure technology, data, and AI practices support applicable privacy, regulatory, quality, and compliance requirements, including the needs of a life sciences organization. Support technology and cybersecurity due diligence for investments, acquisitions, portfolio companies, and new business initiatives. Leadership, Budget & Vendor Management Build and lead internal and external capabilities across AI, data governance, architecture, engineering, business intelligence, enterprise systems, and support. Develop and manage budgets, roadmaps, resource plans, and delivery priorities for technology, data, and AI initiatives. Manage vendor strategy, due diligence, contracting, performance, service levels, and cost effectiveness. Communicate strategy, progress, risks, recommendations, and results clearly to senior leadership and business stakeholders. Qualifications 12+ years of progressive experience in information systems, data, analytics, AI, or related technology roles, including at least 7 years in leadership positions. Bachelor’s degree in a relevant field required; advanced degree preferred. Demonstrated experience designing and implementing enterprise-scale data solutions, AI applications, automation, and modern cloud-based platforms such as Azure or AWS. Deep working knowledge of data strategy, architecture, engineering, governance, advanced analytics, data modeling, integration, database management, and data security. Recent hands-on leadership of AI implementation, including generative AI, machine learning, large language models, or intelligent automation. Experience building an internal AI assistant or similar enterprise tool is preferred. Experience introducing new technology capabilities through structured change management, adoption planning, training, and measurement. Experience in life sciences and familiarity with regulated functions such as quality, regulatory, compliance, and FDA-related requirements preferred. Proven ability to influence across functions, simplify complex issues, make sound decisions, and communicate effectively with senior leaders and technical teams. Strong vendor, budget, program, and team leadership capabilities. Success in the Role A clear, prioritized technology, data, and AI roadmap tied to business needs. Secure, reliable, and scalable systems and data platforms. Practical AI and automation solutions that are adopted and produce measurable value. Stronger data quality, governance, reporting, and decision support. Disciplined investment, vendor performance, risk management, and transparent communication. Benefits and Compensation Compensation The expected salary range for this position is $220,000 - $265,000 Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors. Annual incentive bonus Generous equity package Benefits The company offers competitive benefits including flexible work schedule, medical, dental, vision, Short/Long term disability and life insurance, as well as 401(k) match, Stock Options, Bonus, and paid time leave. Additional Information All new hires are required to go through a background and reference check Ligand is an EEO/AA/Disability/Vets employer Must be legally authorized to work in the US without sponsorship Ligand celebrates the diversity of life and welcomes all individuals to apply Ligand proudly complies with the Americans with Disability Act of 1990, and as such, provides the details relating to the physical, environmental conditions and workplace demands of working at Ligand are available from Human Resources. Please Note: Resumes submitted in response to this job description will not be accepted through third-party recruiting firms or staffing agencies. All applications must be submitted directly by individual candidates. Unsolicited resumes from recruiters will be considered the property of Ligand, and Ligand will not be responsible for any fees related to such submissions
La Jolla 9500 Gilman Drive, San Diego, CA 92093, United States Payroll Title: BLANK AST 3 Department: PEDIATRICS Hiring Pay Scale $30.89 - $44.27 / Hour Worksite: Campus Appointment Type: Career Appointment Percent: 100% Union: CX Contract Total Openings: 1 Work Schedule: Days, 8-Hour Shifts, Monday-Friday #141879 Executive Administrative Assistant Filing Deadline: Thu 10/29/2026 UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. UCSD Layoff from Career Appointment: Apply by 10/20/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. DESCRIPTION The Department of Pediatrics is one of the largest departments within the School of Medicine with approximately 250 Faculty, 127 postdoctoral fellows (both MDs and PhDs) along with over 320 support staff (not including hospital staff). In addition, the Department has 68 clinical residents distributed across the Divisions. The missions of research, education and patient care are intertwined, and are integral to the goals of the department. The Department manages a university-affiliated children's health system with the physicians and leadership of the University of California, San Diego (UCSD), Rady Children's Hospital, and Rady Children's Specialists of San Diego, a Medical Practice Foundation, unifying pediatric patient care, research, education and community service programs. Provide high-level, executive administrative support to the PI and the Knight lab, which are significantly complex and broad in scope as the PI leads several University wide programs. Assume responsibility for coordination on the PI's behalf for projects. Coordinate media and VIP visits to project sites and manage PI interview schedules. Manage 20+ meetings per week as well as related presentations in support of projects. Coordinate the day-to-day business operations of the lab, including meetings and events, facilitation of contract and grant proposal submission, fundraising/development activities support, and personnel matters including faculty and staff recruitment. Provide support for planning and offer recommendations/resolution to problems. Will also facilitate completion of reports and perform special projects, and respond to queries regarding complex issues and information. Supervise the management, maintenance, and development of the electronic filing systems, coordinate travel, and provide general office support. Provide full scope of office management and senior level support; manage workflow, calendars, and schedules. Develop and maintain tracking system for pending projects, assignments and all associated deadlines Performs other duties as assigned. MINIMUM QUALIFICATIONS Demonstrated advanced organizational and project management skills, including ability to work independently, determine appropriate priorities, and complete projects accurately, efficiently, and with a high level of attention to detail, despite competing deadlines. Ability to interact professionally, effectively and diplomatically both orally and in writing with a wide variety of people including media outlets, donors, government agencies, other academic institutions, and members of the community from diverse cultures and backgrounds.Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing. Demonstrated experience with complex calendaring, travel, and event planning. Skill in analyzing information, situations, practices, or procedures to define the problem or objective, identify relevant factors, formulate logical and objective conclusions, and recognize alternatives and their implications. Demonstrated ability to develop, implement, and maintain computerized and paper record keeping and filing systems. Proven excellent computer skills, including at least intermediate-level ability with Microsoft Office programs. Demonstrated ability to create complex spreadsheets and Word documents. Ability to interpret and disseminate information on a wide variety of complex policies from various organizations. Ability to research data from a variety of sources, identifying and extracting relevant data. Ability to work with minimum supervision, but also function effectively as part of a team. Ability to use sound judgment in responding to issues and concerns. Solid organizational skills and ability to multi-task with demanding timeframes. Ability to use discretion and maintain confidentiality. Working knowledge of common organization-specific and other computer application programs. Demonstrated ability to schedule, arrange, and coordinate meetings and special events, manage travel arrangements, and prepare accurate travel-related forms for submission and reimbursement. PREFERRED QUALIFICATIONS Demonstrated experience in contract and grant proposal formats, preparation, submission and administration, as well as knowledge of Federal, State and private granting agency regulations. Demonstrated experience with academic review processes to include coordination of academic review file submission, maintaining up-to-date electronic curriculum vitae, bibliography, course review materials and professional materials, ensuring all materials are in the proper format; published articles, book chapters, and abstracts. Experience working in research laboratory and clinical settings. SPECIAL CONDITIONS Job offer is contingent upon satisfactory clearance based on Background Check results.Occasional evenings and weekends may be required. Pay Transparency Act Annual Full Pay Range: $64,498 - $92,436 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $30.89 - $44.27 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable. UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational — or "bench-to-bedside" — research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team! Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached. To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information. UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Job Details Date Posted 10/15/2026
Are you interested in harnessing technology and AI to transform healthcare? At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care. We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference. About the Role XiFin is seeking an accomplished Sr. Director, Customer Success and revenue cycle leader to serve as the senior strategic relationship executive for one of XiFin’s enterprise customers. This highly visible role owns the health, value, and long-term success of the partnership across business, operational, financial, and revenue cycle outcomes. As a trusted advisor to customer and XiFin executives, this leader will shape partnership strategy, establish executive governance, mobilize cross-functional resources, and drive accountability for complex commitments. The role requires sound judgment and executive presence to resolve escalated issues, balance competing priorities, and expand the relationship’s strategic value. This position requires up to 50% domestic travel. How you will make an impact: In this role, you’ll: Own the executive relationship and customer success strategy, building trusted partnerships with senior customer and operational leaders. Lead a multi-year customer success and value realization plan that aligns priorities, initiatives, risks, outcomes, and measures of success. Establish executive governance that keeps the customer and XiFin leadership aligned on performance, commitments, priorities, and emerging needs. Maintain an enterprise view of the revenue cycle and operational performance, including key financial, service, adoption, and customer health indicators. Use revenue cycle data and business context to identify root causes, enterprise risks, improvement opportunities, and priorities for executive action. Translate complex operational and financial data into clear executive insights, decisions, and recommendations. Lead executive business reviews and strategic planning discussions connecting performance, progress, risks, opportunities, and long-term value. Align XiFin leaders and cross-functional teams around a unified customer strategy, with clear ownership, decisions, timelines, and accountability. Direct resolution of complex, high-impact issues, engaging executive sponsors when needed to protect customer and business outcomes. Anticipate relationship, operational, and financial risks and coordinate action before issues escalate. Advance measurable customer value through process improvement, analytics, automation, technology, and expanded use of XiFin capabilities. Balance customer priorities, operational realities, and XiFin objectives to strengthen a sustainable, mutually valuable partnership. What you will bring to the team: Build trust and operate as a credible advisor across customer and internal executive teams. Anticipate customer and business needs, frame strategic choices, and bring forward timely recommendations. Communicate complex information clearly and adapt the message for executive, operational, financial, and technical audiences. Lead through influence, create alignment, and hold senior stakeholders accountable across organizational boundaries. Demonstrate executive presence and sound judgment amid ambiguity, competing priorities, and high-stakes customer issues. Connect customer outcomes to business strategy and make balanced decisions that support partnership value and XiFin objectives. Create momentum and follow-through by clarifying decisions, owners, actions, timelines, and expected outcomes. Skills and experience you have: You don’t need to check every box. The level at hire will reflect the selected candidate’s experience, leadership scope, and demonstrated impact. We will consider a combination of education and experience, including: Bachelor’s degree in business, healthcare administration, finance, healthcare management, or a related field; advanced degree preferred. 12+ years of progressive experience in healthcare revenue cycle management, customer success, strategic account management, client services, or a related field, including significant leadership responsibility. Success leading complex strategic relationships in healthcare, diagnostic laboratory, pathology, or similarly regulated environments. Proven ability to advise, influence, and build credibility with senior executives and C-suite customer stakeholders. Deep knowledge of healthcare revenue cycle management, including reimbursement, billing, denials, accounts receivable, collections, and financial performance. Ability to interpret operational and financial data, identify enterprise implications, and convert findings into strategy and action. Experience leading executive business reviews, strategic planning, governance forums, and high-stakes performance discussions. Experience mobilizing senior leaders and cross-functional teams to deliver shared customer and business outcomes. Experience leading complex customer issues, risks, strategic initiatives, and executive communications through resolution. High proficiency with Excel, PowerPoint, CRM tools, and reporting or analytics platforms. Ability to travel based on customer and business needs. Why XiFin? We’re more than just a healthcare technology company—we’re a team that cares about people. Here’s a glimpse at what we offer: Comprehensive health benefits including medical, dental, vision, and telehealth 401(k) with company match and personalized financial coaching to support your financial future Health Savings Account (HSA) with company contributions Wellness incentives that reward your preventative healthcare activities Tuition assistance to support your education and growth Flexible time off and company-paid holidays Social and fun events to build community at our locations! Pay Transparency At XiFin, we believe in pay transparency and fairness. This position may be filled at the Sr. Director or AVP level, depending on experience. The expected annual salary range for the applicable level is: $165,000-$217,000. Final compensation will be determined during the selection process and may vary based on role level, experience, skills, and geographic location. Accessibility & Accommodations We’re committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2901. Equal Opportunity Employer XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law. Ready to apply? We’d love to hear from you—even if you’re not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Let's build something meaningful together.
Customer Experience Manager About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. If this sounds like you, then why wait, APPLY TODAY!! Position Summary Manages the successful, day-to-day operations of Customer Experience supervisors, staff, and outsourced call center. Works with upper management and IT to improve the department’s overall trajectory. Models solutionfocused customer support. Monitors performance and provides regular constructive feedback. Engages staff in regular conversation to allow for two-way learning (learn from and provide learning to team) for the advancement of internal practices and efficiency in support of overall customer satisfaction. Drives the customer service experience by measuring and analyzing performance metrics in alignment with key company objectives, centered on exceptional service, customer retention, quality assurance, and multiple service levels. Works across department lines to address issue escalations and opportunities to minimize future escalations. Essential Duties and Responsibilities Job responsibilities include but are not limited to: Oversee Customer Experience (CE) Supervisors and staff with regard to account management and staffing, internal processes, performance metrics, and personnel matters Responsible for coaching, counseling, and performance management on a regular basis Motivate, mentors, and fosters the professional growth of CE Supervisors and Leads Meet with and coach CE team on key company objectives outlined by management, including; clearly defined expectations, assigning work/tasks appropriately, and ensuring that progress toward goals/objectives is being made Proactively monitor the performance of CE team, and provide the appropriate level of direction and development necessary to ensure a high level of performance against defined/measurable goals Assist in the interviewing and selection of new CE team members and recommend training curriculum Assess the learning curve of new CE team members, tracking progress against established checklists Serve as an example of effective leadership for the CE Department Work with Information Technology (IT) administrators on system or process changes and effectively communicates changes to direct reports Manage customer issues as they arise during day-to-day operations Collaborate with other departments to identify procedural issues and trends Work with Human Resources on performance management issues Review and monitor weekly client and Strategic Account Manager (SAM) reports identifying trends and taking appropriate corrective action. Monitor departmental performance reports against key performance indicators, and reports results to senior management Ensure that all company and functional policies, as well as standard operating procedures, are adhered to Report site-level performance to senior management, and calibrate routinely to maintain quality assurance Attend periodic meeting with client, Strategic Account Managers and Regional Vice Presidents Facilitate new account rollout in conjunction with Strategic Account Managers and Regional Vice Presidents Facilitate software integrations between customer portals / user interfaces and the KBS IT department Assist and facilitate mergers and acquisition client setups Oversee and provide input for Quarterly Business Review deck for core customers Additional Duties and Responsibilities Perform other related duties as required and assigned. Knowledge, Skills and Competencies Knowledge: Facilities Maintenance industry Customer service operations and management Skills: Leadership Training Management of people Interpersonal, listening, and conflict management (EQ) Stress management Written and oral communication Mathematical, analytical and problem-solving skills Management reporting Microsoft Office programs to include, but not limited to Word, Excel, PowerPoint and Outlook, with an emphasis on Excel (VLOOKUP, Pivot Tables, Graphs, etc.) Competencies: Organizational and strategic agility Decision quality Delegation Directing others Conflict management Dealing with ambiguity Action oriented Integrity and trust Customer focus Priority setting Time management Educational Qualifications/Job Experience Requirements Experience Required: Minimum of five (5) years of supervisory experience to include managing performance and projects and/or multiple priorities Minimum of five (5) year of customer service management experience Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills and efforts, nor are they intended to form a contractual relationship between the employee and KBS. Rather, they are intended to be accurate reflections of the principal elements of a position. Advanced experience with Microsoft Office, with an emphasis on Excel as well as experience with other business technology applications (Salesforce, NetSuite, etc.) Education: Bachelor’s Degree in Business or related field Working Conditions/Physical Requirements Schedule: Schedule varies and includes weekends or holidays as needed The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements: Extended periods of work seated at a desk; repetitive hand motions; prolonged use of computer; occasionally lift and carry up to 25 lbs. Ability to speak clearly (use of voice) Vision requirements include close vision, distance vision, moderate peripheral vision, depth perception and ability to adjust focus Environment: Remote Opportunity Time constraints and related pressures to complete work are high Travel: <5% KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. We participate in the E-Verify program administered by the U.S. Department of Homeland Security